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Pullman Khon Kaen Raja Orchid Hotel 5 stars

Customer review rating 4.3/5 2,707 reviews

ALLSAFE approved hotel

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How it works?
Pullman Khon Kaen Raja Orchid
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+ 24 Services

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road
Nai Muang, Muang
40000 khon kaen
thailand

Tel: +6643913333

Fax: (+66)43/913334

Check-in from 14h00

Check out up to 12h00

  • By plane

    DON MUANG AIRPORT At 430km / 267.19 miles

  • By plane

    KHON KAEN At 8km / 4.97 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 450km / 279.62 miles

  • By train

    KHON KAEN RAILWAY STATION At 1km / 0.62 miles

GPS :16.429798, 102.830379

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 14 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 293 rooms
    • One room for people with reduced mobility
    • No family room
    • 48 connecting rooms
    • 200 non-smoking rooms
    • 22 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas Additional charge
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Headphones
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • KHON KAEN Additional charge
    • KKC Additional charge
  • Public/Private indoor parking Additional charge
    • On site
    • 400 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Malulee
    • Outside
    • On site
  • Fit Lounge
    • On site
Boutiques/shopping
  • Art gallery

Our accommodation(s)

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 517

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,707 reviews

TripAdvisor Rating 4.0/5

969 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Best service

Customer review rating 4.0/5

Thaweechai​ Y. Business - 12/10/2021 Confirmed reviews ALL

Every time I visit khonkaen, your hotel is my best choice for my stay. The reason is your impressive service, prime city location, and special room rate for my Platinum status. Also, I always felt like special guest every time I pay a visit to your hotel.

Dear Khun Thaweechai​, First and foremost, thank you for taking the time to review your stay with us. It is our honor to earn your loyalty. We are glad that you enjoy our prime location and happy to hear that you appreciated our staff and ensure that your kind word will be shared with them, especially Khun Nampurng. We have taken notice of reviews and are keeping them as future improvements. Look forward to welcoming you back! Best regards, Nuttagan S. Guest Experience, Executive Office.

Comfortable with friendly staff

Customer review rating 4.5/5

Peter Business - 11/10/2021 Confirmed reviews ALL

A nice single night stay that meet all my expectations.

Dear Peter, Thank you for taking the time to review your stay with us. We're glad that you meet experience expectations and were satisfied with the services of our staff. Your kind words are sources of motivation for us. We hope to warmly welcome you back to our hotel in the not too distant future. Best regards, Nuttagan S. Guest Experience, Executive Office.

Good stay

Customer review rating 5.0/5

Tanarat K. Couples - 09/10/2021 Confirmed reviews ALL

All staffs are nice. The rooms was comfy and quite huge. Also the breakfast was taste good.

Dear Khun Tanarat, Thank you for taking the time to review your stay with us. We're glad that you meet experience expectations and were satisfied with the services of our staff, breakfast, and room quality. Your kind words are sources of motivation for us. We hope to warmly welcome you back to our hotel in the not too distant future. Best regards, Nuttagan S. Guest Experience, Executive Office.

The Best rooms

Customer review rating 5.0/5

John L. Couples - 08/10/2021 Confirmed reviews ALL

We have stayed here many times over many years and always appreciate the excellent room facilities and comfort.

Dear John L., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable, and helpful polite staff

Customer review rating 4.5/5

Cristian T. Couples - 06/10/2021 Confirmed reviews ALL

Very quiet, and relax, al feel very safe about covid measurements

Dear Cristian, Thank you for taking the time to share your great experience here. It's rewarding to learn that we exceeded your expectations with our services and prime location. For the comfort and safety of your stay, we have enhanced our hygiene standards to meet both Accor AllSafe label and Thai SHA protocols. Can't wait until your return visit again! Best Regards, Anthinee P. Guest Experience, Executive Office

Convenient location for shopping Centre

Customer review rating 3.5/5

Graeme Couples - 04/10/2021 Confirmed reviews ALL

Our stay was spoilt by an unsatisfactory dinner experience- my wifes main meal was served nearly 15 minutes before mine and had to be sent back for re- heating. My dinner was under cooked- very disappointing for a 5star hotel.

Dear Graeme, First and foremost, thank you for taking your time to share your feedback. We are pleased to hear that you enjoy our prime location. However, we are saddened to hear that your stay was anything less than perfect. It is our standard to place 2 sets of shower gel in the room, we are happy to entertain more if there are any special requests. We have taken noted on service frequency and also our staff handling. We apologize and promise to strengthen our training. Sincerely hope that you will give us a second chance to deliver you a flawless experience. Best regards, Anthinee P. Guest Experience, Executive Office.

good facility and service

Customer review rating 4.0/5

Jirawat Families - 01/10/2021 Confirmed reviews ALL

good service but price a little to high

Dear Khun Jirawat, Thank you for taking the time to share your thoughts with us. Your comment has been noted. Look forward to welcoming you back! Best regards, Anthinee P. Guest Experience, Executive Office.

Well located

Customer review rating 4.0/5

Cj L. Business - 30/09/2021 Confirmed reviews ALL

I must have stayed at the Pullman Khon Kaen Hotel more than a dozen times these past years because it is one of the best hotels in the Northeast of Thailand, where my wife and I do most of our business. It's good to return every time to a familiar place with a standard of service that is good and comparable to the hotels in Bangkok. The hotel is a bit old but well maintained.

Dear CJ L., It is always our honor to earn your loyalty. Thank you for sharing your feedback with us. We are glad that you enjoy our prime location and recognize us as one of the best hotels in Isaan. Apologize oversize in syrup, will remind our team. We have taken noted your comments and keep them as a future improvement. Look forward to welcoming you back soon. Best Regards, Anthinee P. Guest Experience, Executive Office

Good location but outdated room

Customer review rating 3.0/5

Guest Business - 30/09/2021 Confirmed reviews ALL

I stayed here for business for one night. I was disappointed in the room assigned to me as there were several issues with it - the carpet did not cover the entire floor, the toilet did not work, and the shower did not work well. I also was not given full body bath towels. Because I was only staying one night, I did not complain. I enjoyed the included breakfast.

Dear Sirs, Thank you for taking the time to share your feedback with us. We are happy to hear that you appreciated our prime location and enjoyed our breakfast. On the other hand, we are saddened to hear that your stay was anything less than perfect. Your comments have been noted for our future improvement We vow to better serve you in the near future. Best Regards, Anthinee P. Guest Experience, Executive Office

wonderful, stylish hotel

Customer review rating 4.5/5

Henry P. H. V. B. Solo - 27/09/2021 Confirmed reviews ALL

stayed for personal reasons, like the bit old, but quality rooms. and the staff was outstanding.

Dear Henry, We are pleased to hear you have enjoyed your excellent stay and were satisfied with the services of our staff and room quality. We always ensure each guest receives an outstanding service. Your kind words are sources of motivation for us. Thank you for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Stay Safe! Best Regards, Anthinee P. Guest Experience, Executive Office

Satisfied with room standards and cleanliness

Customer review rating 4.0/5

Patchapol Business - 17/09/2021 Confirmed reviews ALL

Stayed with the hotel more than ten times. Satisfied with room standard, service, and cleanliness.

Dear Patchapol, It is always our honor to earn your loyalty, and thank you for sharing your great experience with us. We are delighted to hear that our services, room, cleanliness, and breakfast were highlights of your visit. Guests' complete satisfaction is our only goal, so we're pleased to hear we exceeded your expectations. Your kind words will be shared among the team. Hope to welcome you back again. Stay Safe! Best Regards, Anthinee P. Guest Experience, Executive Office

Good stay and service

Customer review rating 5.0/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

Staff are kind and proactive looking for supporting me at reception, lobby, restaurant and cleaning. Impressed restaurantbstaff, remembered our favorate table on nect day and serving coffee.

Dear Sirs, We are pleased to hear you have enjoyed your stay and were satisfied with the cleanliness and the great service of our staff, especially our restaurant staff. Your kind words are sources of motivation for us!. Always looking forward to welcoming you back again. Stay Safe! Best Regards, Anthinee P. Guest Experience, Executive Office

Good stay

Customer review rating 5.0/5

N/e Solo - 12/09/2021 Confirmed reviews ALL

Clean room, feel safe that hotel provided sanitizer almost every where

Dear Sirs, We are delighted to hear that our cleanliness and covid-19 protocol were highlights of your visit. To enhance the safety of our guests and colleagues, we closely follow Covid-19 protocols. On the other hand, we have taken note of your comment and also related your comments to ALL Help Desk. Hope to welcome you back again. Stay Safe! Best Regards, Anthinee P. Guest Experience, Executive Office

comfortable

Customer review rating 3.5/5

Anonymous Families - 10/09/2021 Confirmed reviews ALL

Overall service mind of your team is a little bit under expectation as five star rating hotel.

Dear Sirs, Thank you for taking the time to share your feedback with us. We are happy to hear that you appreciated our restaurant staff and we ensure that your kind word will be shared with them. On the other hand, we are saddened to hear that your stay was anything less than perfect. Your comments have been noted for our future improvement and thank you for notifying us that there will be identifiable parking at B1. we vow to better serve you in the near future. Best Regards, Anthinee P. Guest Experience, Executive Office

Relaxed and looked after by excellent staff.

Customer review rating 5.0/5

R M. Couples - 09/09/2021 Confirmed reviews ALL

Great experience. Happy to stay again. Good location and excellent staff.

Dear R M., Thank you for taking the time to share your great experience here. It's rewarding to learn that we exceeded your expectations with our services and prime location. Your kind words will be shared among the team. Can't wait until your return visit!. Best Regards, Anthinee P. Guest Experience, Executive Office

Short stay during Covid

TripAdvisor rating 4.0/5

Daniel_Althaus 09/09/2021 TripAdvisor review

Knowing this property since many years, i have experienced great memories. Understanding the impact of the current situation, I could feel, that many services were reduced to a minimum, in order to survive this struggling period. However, the remaining services / outlets which still are in operation are still up to the high level expected. That means overall it was a very pleasant stay. I'll be back there for sure.

Not many facility opened

Customer review rating 4.0/5

Anonymous Families - 31/08/2021 Confirmed reviews ALL

Limit of service personnel, so sometimes slow services

Dear Sirs, Thank you for sharing your experience with us. We've taken note of your comment, We apologize for some service cut back as we struggle to keep our door open for the very few occupancies in the last 2 months. This certainly does not represent our usual standard and we vow to better serve you in the near future. As we speak, our grand breakfast buffet has been reinstated and others follow as Thailand's Covid status improves. Best Regards, Anthinee P. Guest Experience, Executive Office

Good place, great deal

TripAdvisor rating 5.0/5

Apiwat J Business - 19/03/2021 TripAdvisor review

Good services, clean room, and great deal!! Very good impression since entry, very care and quick check-in, very helpful front desk, and very warm welcome. All services are very exclusive for AccorPlus member including upgrades, so made this as a great deal.

Dear Apiwat J, Thank you for choosing Pullman Khon Kaen Raja Orchid and being our AccorPlus loyalty member. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our good services, clean room, and a great deal. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Yours sincerely, Eric Tse Director of Guest Experience

In need of renovation

TripAdvisor rating 2.0/5

phakhaphats2015 02/03/2021 TripAdvisor review

Very old and tired hotel. Reservation wasn’t responsive. Room wasn’t well maintained. Door bolt was broken and wasn’t repaired. Carpet was dirty. AC wasn’t cold and didn’t ventilate / circulate well. Poor quality TV. Low water pressure and unstable temperature. Good location.

Dear phakhaphats2015, I would like to thank you for taking the time to express your concerns relating to your recent stay at our hotel. Following the comments you have left, we would like to apologize for the inconveniences you experienced. I have taken your comments very seriously and would like to assure you that this is not a true reflection of the standards on which our hotel prides itself, as satisfying our guests is of paramount importance to us. Please rest assured that I have personally addressed your concerns and have forwarded your feedback to our senior management for their review with regards to your comment on the need for renovation. I have also shared your feedback with our Engineering Team to ensure that AC and Water are working properly. Please accept my sincerest apologies for the inconveniences you have experienced during your recent visit to the Pullman Khon Kaen Raja Orchid. Please do not hesitate to contact me if you do decide to stay with us again. Kind regards, Eric Tse Director of Guest Experience

A very good experience

TripAdvisor rating 5.0/5

Tennis717 15/11/2020 TripAdvisor review

A very pleasant stay,made enjoyable by the smiling, helpful and most attentive staff. While some of the facilities may need upgrading, the all around good experience makes us come back often. It is always a pleasure returning.

Dear Tennis717, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on our smiling, helpful, and most attentive staff. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

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