Pullman Khon Kaen Raja Orchid Hotel 5 stars

Customer review rating 4.3/5 2,474 reviews
Pullman Khon Kaen Raja Orchid
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+ 24 Services
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Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • KHON KAENPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boules/petanque (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road
Nai Muang, Muang
40000
khon kaen
thailand

Tel: +6643913333

Fax: (+66)43/913334

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DON MUANG AIRPORT At 430km / 267.19 miles

  • By plane

    KHON KAEN At 8km / 4.97 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 450km / 279.62 miles

  • By train

    KHON KAEN RAILWAY STATION At 1km / 0.62 miles

GPS :16.429798, 102.830379

Our accommodations

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

1 Superior King-Size Bed

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin Beds

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room with 1 King-Size Bed

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 63
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Executive Suite with 1 King size Bed

  • Max. number of persons: 4
  • Area: From 84
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

PAVILION CAFE RESTAURANT

Type of cuisine: International

Serving the finest cuisine from around the world in friendly surroundings, the Pavilion Café is sure to satisfy all tastes. Choose from the extensive Asian and Western lunch and dinner buffet or the delicious a la Carte menu.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOONG YUEN CHINESE RESTAURANT

Type of cuisine: Thematic cuisine

Enjoy delightful Chinese dining in this elegant restaurant, which serves authentic Cantonese and Chiu Chow cuisine with a broad selection of specialties. For a more secluded atmosphere, dine in one of six private rooms.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KRONEN BRAUHAUS

Type of cuisine: Thematic cuisine

Kronen Brauhaus is the first microbrewery in a Thai hotel, and is located in The Underground entertainment complex. Lovers of good food and beer will enjoy watching it being produced, not to mention tasting the final result.

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MALULEE POOL TERRACE

Photo non contractuelle / Strictly non binding

Spend time on the Malulee Pool Terrace and enjoy guilt-free indulgence with a wide range of refreshing health drinks from the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ORCHID LOBBY LONGE

Photo non contractuelle / Strictly non binding

Meet at Orchid Lobby Lounge to sample a refreshing drink or indulge in afternoon tea. Ideal for daytime relaxation, this skylit lounge also ensures an evening of entertainment with great live music and delicious beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KOBE TEPPANYAKI SUSHI BAR

Photo non contractuelle / Strictly non binding

Experience the theatre of live Teppanyaki as presented by a professionally trained chef. Sample a selection of set menus with quality meat products and fresh seafood, or indulge in sushi, sashimi, assorted maki and more.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,431

  • Maximum capacity: 1,800 people

  • Maximum banquet capacity: 950 people

Find out more

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,474 reviews

tripadvisor

TripAdvisor Rating 4.0/5

943 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well place and best entertainment bar

Customer review rating 4.3/5

Chalermpon Business - 10/02/2020 Confirmed reviews ALL

I am impressed in services

Dear Khun. Chalermpon, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our entertainment bar and impressed with our services. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

comfortable rooms, clean and tidy hotel, good food in Pavilion restaurant.

Customer review rating 4.3/5

Christine D. Couples - 07/02/2020 Confirmed reviews ALL

Excellent service by reception staff, very helpful and friendly. Bellboy services very efficient as well. Only criticism is it is too cold in the Pavilion restaurant with the air-con too low. Needed long trousers and a jumper to sit in there and made the eating experience uncomfortable.

Dear Mr. D., Thank you very much for leaving us a review. We are delighted to hear that you had a wonderful time with us and enjoyed your interactions with our team. I will, of course, share your feedback as it serves as wonderful encouragement to the whole team and I am sure they will be delighted to hear your kind words. Please rest assured that I have personally addressed your concerns and feedback for us to review with regard to your comment on the air-conditioning issue in Pavilion. I have also shared your feedback with our Engineering Team to check the temperature to ensure that it is working properly. Please know that we appreciate and take all the feedback you provide on board and as a team, we will work and reflect on areas needed as well as the areas you have stated. We hope that you are able to visit it in the future and that we are able to welcome you back to stay with us. Thank you again for sharing your experience. Sincerely yours, Eric Tse Director of Guest Experience

water in the bathroom is not working.

Customer review rating 4.3/5

Winai C. Couples - 04/02/2020 Confirmed reviews ALL

The bath room the water faucet is not working. This is 5 stars hotel. Very sad

Dear Khun. Vinai, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. I am so sorry to know that we have not lived up to your expectations at the bathroom issue. I have addressed all your comments that you mentioned with my relevant teams, especially Engineer so that we may investigate and further improve on our standards and service. I hope that this does not make up for so much inconvenience caused Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

Good stay

Customer review rating 4.3/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

Good location Some problem at checkin - long wait due to latge group

Not as good as expected

Customer review rating 4.3/5

Ap Solo - 31/01/2020 Confirmed reviews ALL

Late check in. leaked water under the carpet in front of the toilet. Staffs are helpful. Very good foot massage. no point add in the accor account yet after 5 days.

Dear Khun. Attasit, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. I am so sorry to know that we have not lived up to your expectations in the room condition. I have addressed all your comments that you mentioned with my relevant teams, especially Engineer so that we may investigate and further improve on our standards and service. I hope that this does not make up for so much inconvenience caused On a lighter note, I am pleased to know that you found our team helpful and a very good massage. Our aim is to continually improve on our excellent 5-star service and exceed guest expectations. I am happy to hear that we achieved this and will certainly pass your positive feedback to the team. For the All points, I apologize for the delay and will return to your account immediately. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

A pleasant stay

Customer review rating 4.3/5

N. V. Solo - 31/01/2020 Confirmed reviews ALL

I had been back here in the second year. The staff still had hundred percent service minds and try to make my stay comfort in every possible way. Their Little Italian restaurant did the good "Fish n Chips" and complimentary breads with pate spread were lovely. The room was clean, comfort and pleasant. Love the spacious bathroom. The shared van to airport was also good. I can say it is a satisfactory stay.

Ease of transfer and nice service

Customer review rating 4.3/5

Surakit Business - 31/01/2020 Confirmed reviews ALL

Hotel staff gives valuable advices on many matters and is quite thoughtful. Room is perfect and value for money where location is key attraction.

Nice time and stay.

Customer review rating 4.3/5

Dennis B. Families - 30/01/2020 Confirmed reviews ALL

I am a repeat customer. I stay when there is a suite available when in Khon Kaen. My name is Dennis not DANNIS

worm greeting

Customer review rating 4.3/5

Sungho H. Business - 30/01/2020 Confirmed reviews ALL

Hotel facilties are going to old. Still nice.

Excellent service

Customer review rating 4.3/5

Gary M. Families - 23/01/2020 Confirmed reviews ALL

We enjoyed everything about the hotel, and especially the friendly and attentive service by the staff. The rooms are very nice, excellent buffet breakfast, full-featured fitness center, nice spa for foot massage, and beautiful lobby. We also enjoyed the Kronen Pub on the lower level. Parking underneath the hotel is very convenient. Overall, we were very comfortable staying at the Pullman Hotel in Khon Kaen.

Dear Mr. m., Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on you enjoyed everything about the hotel, and especially the friendly and attentive service by the staff and the room is very nice and excellent buffet breakfast. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Yours sincerely, Eric Tse Director of Guest Experience

Near Central, & center area

Customer review rating 4.3/5

Pimols Business - 23/01/2020 Confirmed reviews ALL

Good facility but during check in/check out is take long time than expect

A little chaotic. Wonderful massage/spa

Customer review rating 4.3/5

Kp Families - 20/01/2020 Confirmed reviews ALL

It is good value for money, but not really a 5-star experience. The good: Absolutely fantastic massage experience, fantastic staff!! Nice rooms. The bad: 1. At breakfast, there was a cockroach sitting on the clean plates at the buffet! I had to discretely ask the staff to remove it 2. At checkout I had to pay additional money, because what I paid at check-in was not enough due to some unexplained “mistake by the front staff” 3. Front staff a little slow and could not understand my English 4. On check-in my room was missing some of the minibar content and toiletries 5. Common areas start to show their age. Especially pool area

Dear Mr. p., Thank you very much for leaving us a review. We are delighted to hear that you had a fantastic massage experience with us and enjoyed your interactions with our team. I will, of course, share your feedback as it serves as a wonderful encouragement to the whole team and I am sure they will be delighted to hear your kind words. Regarding point accreditation, I have urgently accredited your points and please accept my sincerest apology for all of the shortfalls you encountered, it is absolutely not the usual standard we pride ourselves on and it is most disheartening to read and hear of your disappointment with your time with us. I am very sorry that we have let you down! Please know that we appreciate and take all the feedback you provide on board and as a team, we will work and reflect on areas needed as well as the areas you have stated. We hope that you are able to visit it in the future and that we are able to welcome you back to stay with us. Yours sincerely, Eric Tse Director of Guest Experience

Thanks of your great service me.

Customer review rating 4.3/5

Mr. T. Business - 15/01/2020 Confirmed reviews ALL

I will use your hotel every time when I have business trip to Khonkhan, it is very nice hotel as I continue use long time ago. But this is 1st time on my previous visit your hotel, at room no. 1217 I use it on previous. The 1st night I was face the big noise from air conditioner, seem occur from vibrate of fan, some nut loosen. I call to your team service for solve this problem 2 times, finally it is solved but not 100% some noise continue. My idea may be you need to check it more to stop this situation. he other when I was check out, I asked to pay 82 or 85 THB for snack in minibar, but I did not use it. Even counter staff that she take this expense out, but I'm feel not so good. I'm so sorry to say that, I never check your minibar when go to room, I brought what I need from 7-11, I never touch your minibar. So I cannot say any more just I did not take it. I want Hotel to make sure on it before new customer use room. That is my suggestion, not complain, need for improve only. Regards,

Very good

Customer review rating 4.3/5

Surapon P. V. Solo - 15/01/2020 Confirmed reviews ALL

Good service with hospitality. Clean and neat.

Another great stay

Customer review rating 4.3/5

Daniel D. Families - 14/01/2020 Confirmed reviews ALL

1st stayed at hotel in 2005. Must have been back on at least 7-8 occasions since. Have always enjoyed my time there.

Customer review rating 4.3/5

Jackinboonsom Couples - 12/01/2020 Confirmed reviews ALL

Most front desk staffs were busy with administration works upon our arrival however we did not book the room in advance so I was recommended by your front desk staffs to book via online travel agent in order to be able to obtain a better rate so I did.

Great hotel and thoroughly enjoyed ourselfs. Particularly impressed with room, amenities and service.

Customer review rating 4.3/5

Kieron W. Families - 11/01/2020 Confirmed reviews ALL

This hotel really matches its star rating, and was well worth the money. Room, amenities and staff first class. Highly recommended.

Customer review rating 4.3/5

Singh K. Families - 10/01/2020 Confirmed reviews ALL

Very comfortable. Room excellet and service superb. staff at check in and others are very polite and friendly.

Fantastic Hotel

Customer review rating 4.3/5

Alan E. Couples - 08/01/2020 Confirmed reviews ALL

Lovely Hotel, excellent seafood buffet and breakfast. Very comfortable bed and pillows. Room very clean and the staff at check in very friendly and helpful. 10 out of 10

A VERY ENJOYABLE CHRISTMAS STAY!

Customer review rating 4.3/5

Timothy C. Couples - 06/01/2020 Confirmed reviews ALL

WE HAD A VERY GOOD STAY AT THE PULLMAN KHON KAEN. WE PARTICULARLY ENJOYED THE KRONEN BRAUHAUS IN THE UNDERGROUND BAR. ALL OF THE STAFF AT THE HOTEL WERE VERY HELPFUL AT ALL TIMES. A VERY GOOD BREAKFAST WAS INCLUDED. WE ARE LOOKING FORWARD TO COMING AGAIN!

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