Pullman Khon Kaen Raja Orchid 5 stars

Customer review rating (ALL Rating) 4.4/5 253 reviews

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Description

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Our accommodation(s)

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Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road, Nai Muang, Muang
40000 KHON KAEN
Thailand

GPS:16.429798, 102.830379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  253 reviews

TripAdvisor Rating  4.0/5  1,037 reviews

Certificate of excellence 2023

Sadly in decline

TripAdvisor rating 3.0/5

sakorno Couples - TripAdvisor review

As the only accor hotel in Khon Kaen, we always stay here. The bell boys are always very friendly. The front desk staff can be distant and really don't seem to care. The private check in area for higher tier guests has it's doors open but hasn't had anyone in there for a couple of years. The decor is very dated. Plumbing needs serious work done. Some fittings are broken. Lots of work needed. (I noted that one whole floor was closed for refurbishment, so I'll be interested to see the results next visit!). Breakfast isn't up to scratch. I ordered a plate of fried rice in the bar in the evening. A dry and unpalatable splodge appeared some 40 minutes later. Next time I'll walk to 7-11 for a toasted sandwich! On the plus side, the quiet, jazzy live music makes sitting in the bar a real pleasure. The hotel is in the middle of the bars and can be noisy - especially at weekends. Earplugs advised.

SHOUTOUT Kanohporb (Nampueng) - Amazing customer service!

TripAdvisor rating 5.0/5

Scott L TripAdvisor review

So i came with my parents and i wanted to shoutout Kanohporb (Nampueng) for going above and beyond. My dad left his money in the safe when we checked out and forgot to grab his money. She stayed overtime passed her shift to help us while we drove back from Bangkok to Pullnam. Thank you for going above and beyond for us!

Dear valued guest, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug Kraisoda Guest Experience

Pullman Raja crap staffing and Service. Fright Centre Booking of course.

TripAdvisor rating 1.0/5

Mikee J Business - TripAdvisor review

Well, ice buckets that don’t fit in the bar fridge No towels left in the bathroom except a floor mat after first night. Booking for room not in their system. Staff that are novices and basically there are better hotels in Khon Kaen that are supposed 5 Star way better than this because my lawyer lives here in Khon Kaen. Come here at your Peril Fright Centre Australia of course made the booking. They have their own across the board reviews that reach as far as two stars.

good stay

Customer review rating 5.0/5

Q. Y. Solo - Confirmed reviews ALL

I can sleep long time in Pullman hotel. (I usually wake up many times when I stay in the others).

Dear Y. Q., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirilug Kraisoda Guest Experience

Limited free bottle water

TripAdvisor rating 3.0/5

Punna92 Families - TripAdvisor review

The Executive suite room was large and nice with 1 full bath room and 1 half with only toilet and a sink. We registered for 3 people and satisfied with the room conditions. Extra bed for the 3rd person was nicely provided. However, they gave only 3 bottles of free drinking water. Mini bar came with surcharge for drink and all. This is different from other AccorPlus hotel, we experienced in Thailand, where they usually pampered us with complimentary drinks for the Platinum member room. Check in reception was bad. No recognition of the Platinum status. Request for 1 more bottle of water was declined.

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Other web-users rate our hotel

  • 442 reviews 9.7/10 Location
  • 664 reviews 7.7/10 Room
  • 539 reviews 8.3/10 Service
  • 25 reviews 7.4/10 WiFi
  • 305 reviews 5.3/10 Vibe
  • 275 reviews 6.2/10 Cleanliness
  • 258 reviews 7.9/10 Breakfast

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