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Pullman Khon Kaen Raja Orchid Hotel 5 stars

Customer review rating 4.3/5 2,688 reviews

ALLSAFE approved hotel

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How it works?
Pullman Khon Kaen Raja Orchid
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+ 24 Services

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • KHON KAEN Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Boules/petanque (nearby)
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 15 Meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road
Nai Muang, Muang
40000 khon kaen
thailand

Tel: +6643913333

Fax: (+66)43/913334

Check-in from 14h00

Check out up to 12h00

  • By plane

    DON MUANG AIRPORT At 430km / 267.19 miles

  • By plane

    KHON KAEN At 8km / 4.97 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 450km / 279.62 miles

  • By train

    KHON KAEN RAILWAY STATION At 1km / 0.62 miles

GPS :16.429798, 102.830379

Our accommodation(s)

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

Our restaurants and bars

LOONG YUEN CHINESE RESTAURANT

Type of cuisine: Thematic cuisine

Enjoy delightful Chinese dining in this elegant restaurant, which serves authentic Cantonese and Chiu Chow cuisine with a broad selection of specialties. For a more secluded atmosphere, dine in one of six private rooms.

PAVILION CAFE RESTAURANT

Type of cuisine: International

Serving the finest cuisine from around the world in friendly surroundings, the Pavilion Café is sure to satisfy all tastes. Choose from the extensive Asian and Western lunch and dinner buffet or the delicious a la Carte menu.

ORCHID LOBBY LONGE

Meet at Orchid Lobby Lounge to sample a refreshing drink or indulge in afternoon tea. Ideal for daytime relaxation, this skylit lounge also ensures an evening of entertainment with great live music and delicious beverages.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 517

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,688 reviews

TripAdvisor Rating 4.0/5

967 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay and service

Customer review rating 5.0/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

Staff are kind and proactive looking for supporting me at reception, lobby, restaurant and cleaning. Impressed restaurantbstaff, remembered our favorate table on nect day and serving coffee.

Good stay

Customer review rating 5.0/5

N/e Solo - 12/09/2021 Confirmed reviews ALL

Clean room, feel safe that hotel provided sanitizer almost every where

comfortable

Customer review rating 3.5/5

Anonymous Families - 10/09/2021 Confirmed reviews ALL

Overall service mind of your team is a little bit under expectation as five star rating hotel.

Relaxed and looked after by excellent staff.

Customer review rating 5.0/5

R M. Couples - 09/09/2021 Confirmed reviews ALL

Great experience. Happy to stay again. Good location and excellent staff.

Short stay during Covid

TripAdvisor rating 4.0/5

Daniel_Althaus 09/09/2021 TripAdvisor review

Knowing this property since many years, i have experienced great memories. Understanding the impact of the current situation, I could feel, that many services were reduced to a minimum, in order to survive this struggling period. However, the remaining services / outlets which still are in operation are still up to the high level expected. That means overall it was a very pleasant stay. I'll be back there for sure.

Not many facility opened

Customer review rating 4.0/5

Anonymous Families - 31/08/2021 Confirmed reviews ALL

Limit of service personnel, so sometimes slow services

Dear Sirs, Thank you for sharing your experience with us. We've taken note of your comment, We apologize for some service cut back as we struggle to keep our door open for the very few occupancies in the last 2 months. This certainly does not represent our usual standard and we vow to better serve you in the near future. As we speak, our grand breakfast buffet has been reinstated and others follow as Thailand's Covid status improves. Best Regards, Anthinee P. Guest Experience, Executive Office

Nice location and very good service

Customer review rating 4.0/5

Tony Couples - 25/08/2021 Confirmed reviews ALL

I went to Khon Kaen for short business trip, the hotel sits in a convenient location. The room was nice, equipped with nice bed & amenities. The only shortfall is the carpet fall which was a bit smelly and dusty. Nice breakfast and welcome drink!

Dear Tony, We’re delighted to know that you have had a good stay with us and like our prime location. We implement strict hygiene measurements to safeguard our guests and colleagues during the pandemic. Thank you for recognizing our efforts. On the other hand. We thank you for your recommendation on carpet and will bear in mind for our future project consideration. Best regards, Anthinee P. Guest Experience - Executive office

Careless service

Customer review rating 1.5/5

Saranon P. Couples - 20/08/2021 Confirmed reviews ALL

I've forgot my big bottle of “La mer” moisturizer jar at my room. And there is no at least one notification from this hotel. Can you imagine how reckless this hotel is? And how the reception treat The Le Accor member with carelessness, I’ve done with this hotel.

Pullman Khon Kaen Raja Orchid Always been the Best Hotel in Town

Customer review rating 5.0/5

Bhatchanawan&chattribaramee Business - 16/08/2021 Confirmed reviews ALL

We always having the fabulous stay at Pullman Raja Orchid ,Special Thanks to K.Pakin the shift manager&K.Tumtam,K.Oil,K.Chelsea,K.Namphueng who always provide us the best services ,

Dear Khun BHATCHANAWAN&Chattribaramee Thank you for your loyalty and again your great experience in your recent visit. Nice to learn that you recognize us as the best hotel in Khon Kaen!. Your kind words will be shared, especially Khun Pakin Khun Tumtam, Khun Oil, Khun Chelsea, and Khun Namphueng. We always aim for customer satisfaction and are glad that you appreciate our services. Hope to warm welcome you back soon. Stay Safe!!! Best regards, Anthinee P. Guest Experience - Executive office

Comfortable room

Customer review rating 4.0/5

Tusanee Y. Business - 13/08/2021 Confirmed reviews ALL

Pullman insure safety during COVID pandemic.

Dear Tusanee, First and foremost, thank you for taking your time to share your feedback. For the comfort and safety of your stay, we have enhanced our hygiene standards to meet both Accor AllSafe label and Thai SHA protocols. Your kind word will be shared. On the other hand, we apologize for the delay in crediting your points. We have also related your comments to ALL Help Desk. We look forward to welcoming you back. Stay Safe! Best regards, Anthinee P. Guest Experience - Executive office

The location is very convenient

Customer review rating 4.0/5

John Business - 12/08/2021 Confirmed reviews ALL

Everything went smoothly considering the current Covid restrictions.

Dear John, I am glad to hear you enjoyed your stay. We closely follow Covid-19 protocol and have enhanced our safety measures to protect our guests and colleagues during the pandemic. Thank you for your kind words and encouragement. We look forward to welcoming you back. Stay Safe!!! Best regards, Anthinee P. Guest Experience - Executive office

The nice and clean hotel in Khonkaen

Customer review rating 5.0/5

Patiparn B. Families - 03/08/2021 Confirmed reviews ALL

All the staff in the hotel are very nice. Caring, polite and friendly.

Dear Khun Patiparn, Thank you for your excellent feedback and rating. Your kind words will be shared with my team. I would be glad to welcome you to our hotel again. Stay Safe! Best Regards, Anthinee P. Guest Experience, Executive Office.
Customer review rating 5.0/5

Wilhelm C. Families - 02/08/2021 Confirmed reviews ALL

Very nice and great service

Dear Wilhelm, We are pleased to hear that you have enjoyed your stay. Look forward to welcoming you back soon. Best Regards, Anthinee P. Guest Experience, Executive Office.

Excellent service, excellent stay experience

Customer review rating 4.5/5

Nisa P. S. Business - 27/07/2021 Confirmed reviews ALL

We have held the seminar and stay at the Pullman in Khonkhaen , with excellent service provided we and our clients satisfied with your service , with the full team excellent assisting I really like to say Thank you and appreciate your service value, looking forward to work collaborative and back to stay in the near future, great tram !

Dear Nisa, It's pleased to learn of your excellent stay. Our event team vow to provide their best support to event organizations. Your kind words will be shared, especially Khun Rungarun, Khun Koi as well the Front office team. At the time of the pandemic, we have enhanced our hygiene and safety measures and secured Thailand SHA and Accor AllSafe labels. Can't wait until your return visit again! Stay safe! Best Regards, Anthinee P. Guest Experience, Executive Office.

Friendly stay under COVID

Customer review rating 4.5/5

Jeff Business - 12/07/2021 Confirmed reviews ALL

Despite the COVID restrictions the staff handled all situations very well. As we spent more time in our rooms I found the TV channels lacking in both quality and variety, many channels has no service. On previous stays this was much better.

Dear Jeff, Extremely pleased to learned of your excellent stay at Pullman Khonkaen. As a precautionary at time of the pandemic, we have been certified by Thai SHA and Accor AllSafe label on our enhanced measures. On the other hand, we have taken note on the status of TV channels and shower hot water control in your room and are working on it. Thank you again for your kind words and hope your travel itinerary will bring you back soon! Best regards, Anthinee P. Guest Experience, Executive Office
Customer review rating 5.0/5

Tadej B. Couples - 07/07/2021 Confirmed reviews ALL

Great stay and service

Dear B., Extremely pleased to learn of your excellent stay. Hope that your travel itinerary will bring you back. Stay Safe! Best Regards, Anthinee P. Guest Experience, Executive Office.

Good place, great deal

TripAdvisor rating 5.0/5

Apiwat J Business - 19/03/2021 TripAdvisor review

Good services, clean room, and great deal!! Very good impression since entry, very care and quick check-in, very helpful front desk, and very warm welcome. All services are very exclusive for AccorPlus member including upgrades, so made this as a great deal.

Dear Apiwat J, Thank you for choosing Pullman Khon Kaen Raja Orchid and being our AccorPlus loyalty member. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our good services, clean room, and a great deal. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Yours sincerely, Eric Tse Director of Guest Experience

In need of renovation

TripAdvisor rating 2.0/5

phakhaphats2015 02/03/2021 TripAdvisor review

Very old and tired hotel. Reservation wasn’t responsive. Room wasn’t well maintained. Door bolt was broken and wasn’t repaired. Carpet was dirty. AC wasn’t cold and didn’t ventilate / circulate well. Poor quality TV. Low water pressure and unstable temperature. Good location.

Dear phakhaphats2015, I would like to thank you for taking the time to express your concerns relating to your recent stay at our hotel. Following the comments you have left, we would like to apologize for the inconveniences you experienced. I have taken your comments very seriously and would like to assure you that this is not a true reflection of the standards on which our hotel prides itself, as satisfying our guests is of paramount importance to us. Please rest assured that I have personally addressed your concerns and have forwarded your feedback to our senior management for their review with regards to your comment on the need for renovation. I have also shared your feedback with our Engineering Team to ensure that AC and Water are working properly. Please accept my sincerest apologies for the inconveniences you have experienced during your recent visit to the Pullman Khon Kaen Raja Orchid. Please do not hesitate to contact me if you do decide to stay with us again. Kind regards, Eric Tse Director of Guest Experience

A very good experience

TripAdvisor rating 5.0/5

Tennis717 15/11/2020 TripAdvisor review

A very pleasant stay,made enjoyable by the smiling, helpful and most attentive staff. While some of the facilities may need upgrading, the all around good experience makes us come back often. It is always a pleasure returning.

Dear Tennis717, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on our smiling, helpful, and most attentive staff. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

An overnight stay

TripAdvisor rating 4.0/5

Ian T 26/09/2020 TripAdvisor review

We recently stayed overnight at Pullman Khon Kaen. Check in was very quick and we were in our room within minutes of our arrival. The room was quite large and the bed very comfortable. The location of Pullman is excellent, close to many good restaurants. The night we were there was very busy, with a large function taking place but this had no effect on the efficiency of the services we used. The price, however, was higher than we would have expected, possibly due to the function

Dear lan T, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed you stay. We appreciate your comments on our room was quite large and the bed very comfortable. The location of Pullman is excellent, close to many good restaurants. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khonkaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

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