Pullman Khon Kaen Raja Orchid Hotel 5 stars

Customer review rating 4.3/5 2,610 reviews

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Pullman Khon Kaen Raja Orchid
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+ 24 Services

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • KHON KAENPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boules/petanque (nearby)
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 15 Meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road
Nai Muang, Muang
40000 khon kaen
thailand

Tel: +6643913333

Fax: (+66)43/913334

Check-in from 14h00

Check out up to 12h00

  • By plane

    DON MUANG AIRPORT At 430km / 267.19 miles

  • By plane

    KHON KAEN At 8km / 4.97 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 450km / 279.62 miles

  • By train

    KHON KAEN RAILWAY STATION At 1km / 0.62 miles

GPS :16.429798, 102.830379

Our accommodation(s)

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

1 Superior King-Size Bed

  • Max. number of persons: 4
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Mini Bar

Superior Twin Beds

  • Max. number of persons: 4
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Mini Bar

Deluxe Room with 1 King-Size Bed

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Mini Bar
Rooms

Our restaurants and bars

PAVILION CAFE RESTAURANT

Type of cuisine: International

Serving the finest cuisine from around the world in friendly surroundings, the Pavilion Café is sure to satisfy all tastes. Choose from the extensive Asian and Western lunch and dinner buffet or the delicious a la Carte menu.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOONG YUEN CHINESE RESTAURANT

Type of cuisine: Thematic cuisine

Enjoy delightful Chinese dining in this elegant restaurant, which serves authentic Cantonese and Chiu Chow cuisine with a broad selection of specialties. For a more secluded atmosphere, dine in one of six private rooms.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ORCHID LOBBY LONGE

Non contractual photo

Meet at Orchid Lobby Lounge to sample a refreshing drink or indulge in afternoon tea. Ideal for daytime relaxation, this skylit lounge also ensures an evening of entertainment with great live music and delicious beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 517

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,610 reviews

tripadvisor

TripAdvisor Rating 4.0/5

965 reviews

Great Stay with Fine Service

Customer review rating 5.0/5

Tim C. Business - 02/04/2021 Confirmed reviews ALL

I stayed two nights and thoroughly enjoyed the hotel. The service was great, the swimming pool very clean and well maintained. The room was huge and very clean. One person stood out and that was the Egg Chef who went out of his way to make me amazing poached eggs. Made for a great start to the day.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience
Customer review rating 4.0/5

Anonymous Couples - 31/03/2021 Confirmed reviews ALL

We were very pleased with our stay.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Good stay

Customer review rating 4.5/5

Varocha C. Couples - 22/03/2021 Confirmed reviews ALL

The staffs were taking very good care to both of us, also such a beautiful place and good location. A little advice is that if the pool is cleaner, it will be great.

Dear Khun. Varocha, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. regarding the pool cleaner, we will definitely look into it and you will see improvement in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Well located, cozy and nice service

Customer review rating 4.5/5

Phorranee R. Business - 20/03/2021 Confirmed reviews ALL

The hotel location is convenient, close to shopping mall and restaurants. Room is cozy, proper with amenities and clean. I would like to suggest the breakfast menus which not so variety, please consider to make the menu with good nutrition and variety of foods.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the menu with good nutrition and a variety of food, we thank you for your suggestion and would definitlity review it for a better guest experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Good place, great deal

TripAdvisor rating 5.0/5

Apiwat J Business - 19/03/2021 TripAdvisor review

Good services, clean room, and great deal!! Very good impression since entry, very care and quick check-in, very helpful front desk, and very warm welcome. All services are very exclusive for AccorPlus member including upgrades, so made this as a great deal.

Dear Apiwat J, Thank you for choosing Pullman Khon Kaen Raja Orchid and being our AccorPlus loyalty member. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our good services, clean room, and a great deal. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Yours sincerely, Eric Tse Director of Guest Experience

Well located.

Customer review rating 4.0/5

Jack Business - 15/03/2021 Confirmed reviews ALL

Comfortable room.

Dear Mr. b., Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Eric Tse Director of Guest Experience

Good response from hotel staffs

Customer review rating 4.0/5

Amornphat Business - 10/03/2021 Confirmed reviews ALL

- I was really happy with the quick response from the hotel concierge from removing an amulet (maybe from a previous guest) but it would be better for your staff to fully check and prepare the room before a new guest move in. - Breakfast was OK

Dear Khun. K., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, I apologize for the shortfall in room cleanliness and appreciated giving a chance to recover the service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Not as good as before

Customer review rating 3.0/5

Roger T. Couples - 09/03/2021 Confirmed reviews ALL

I have stayed at your hotel several times before this visit. Staff are good. I understand why restaurants are currently closed or limited.. but has anyone actually checked the filthy carpets and chairs etc?. I was surprised at how badly stained and dirty your carpets and chairs are.. including main lobby bar, breakfast area , hallways etc. the prices charged are way tooooo high if this standard is normal.. I won’t be back while this remains unfixed..

Dear Mr. T., First of all, thank you for choosing to stay at the Pullman Khon Kaen Raja Orchid. I apologize on behalf of our hotel providing facilities and conditions for not up to the expectation on your recent visit. At Pullman, we strive to be the best in our customer service,, therefore it is disappointing to read that we did not meet your expectations. I have shared your feedback with our top management, in order for us to ensure consistency in the level of service we offer within the team. Please accept my sincerest apologies for the inconveniences you have experienced during your recent visit to the Pullman Khon Kaen Raja Orchid. Again, I thank you for sharing this very important message. Sincerely yours, Eric Tse Director of Guest Experience

In need of renovation

TripAdvisor rating 2.0/5

phakhaphats2015 02/03/2021 TripAdvisor review

Very old and tired hotel. Reservation wasn’t responsive. Room wasn’t well maintained. Door bolt was broken and wasn’t repaired. Carpet was dirty. AC wasn’t cold and didn’t ventilate / circulate well. Poor quality TV. Low water pressure and unstable temperature. Good location.

Dear phakhaphats2015, I would like to thank you for taking the time to express your concerns relating to your recent stay at our hotel. Following the comments you have left, we would like to apologize for the inconveniences you experienced. I have taken your comments very seriously and would like to assure you that this is not a true reflection of the standards on which our hotel prides itself, as satisfying our guests is of paramount importance to us. Please rest assured that I have personally addressed your concerns and have forwarded your feedback to our senior management for their review with regards to your comment on the need for renovation. I have also shared your feedback with our Engineering Team to ensure that AC and Water are working properly. Please accept my sincerest apologies for the inconveniences you have experienced during your recent visit to the Pullman Khon Kaen Raja Orchid. Please do not hesitate to contact me if you do decide to stay with us again. Kind regards, Eric Tse Director of Guest Experience

Good service, nice pillows, good breakfast.

Customer review rating 5.0/5

Ms.daoden P. Business - 16/02/2021 Confirmed reviews ALL

I couldn’t swim caused of the weather but I had been by the swimming pool , I brought my gym suit but I had no enough time to be at your gym, I should not miss next time I stay there. Thank you.

Dear Khun. P., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Good staffes

Customer review rating 4.5/5

Atichat Solo - 15/02/2021 Confirmed reviews ALL

The restaurant waiter is very kind and helpful.

Dear Khun. W., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Services and good atmosphere inside the hotel

Customer review rating 5.0/5

Kornphapha P. Friends - 15/02/2021 Confirmed reviews ALL

I am very impressed about hotel sevices, feeling like home, moreover, really in love with the hotel pillow.. so I would like to ask the General Manager that if it possible for me to buy your pillow because it is so comfort. My dad has nacke problem issue and he really love the pillow from your hotel... please let me know if youbcoupd sell me the pillow. Looking forward to here a good news from you. Thank you !

Dear Khun. P., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the pillow, I think that is the bigger one named Air Polyester Fiber Pillow. We appreciated your feedback and would like to sell one for you specially. Please advise if you stay in Khon Kaen or other provinces. We will collect the information and reply to you shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Good stay

Customer review rating 3.5/5

Ruttikarn S. Business - 10/02/2021 Confirmed reviews ALL

Always feel welcoming at Pullman Hotel

Dear Khun. S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Well Located

Customer review rating 4.0/5

Ukrit L. Business - 10/02/2021 Confirmed reviews ALL

Well Comfort

Dear Khun. L., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Sleep well, Nice officer

Customer review rating 4.0/5

Khompagon Business - 04/02/2021 Confirmed reviews ALL

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Dear Khun. P., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Great location my favorite hotel in Thailand because of excellent rooms and facilities

Customer review rating 5.0/5

John L. Couples - 27/01/2021 Confirmed reviews ALL

We like to stay at the Pullman in Khon Kaen every time we want a short break in high quality atmosphere and comfortable room. We have been doing this for about 18 years and hope to keep doing for many more.

Dear Mr. L., Thank you for your loyalty to Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on our great location, excellent room, and facilities. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

Pleasure & luxury

Customer review rating 5.0/5

Allan Couples - 11/01/2021 Confirmed reviews ALL

I only stay in the Pullman once per year and the staff are amazing! Amazing service, amazing standards in the rooms, well maintained, clean and comfortable.

Dear Mr. P., Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on Amazing service from Khun Aoy in the lobby bar and Khun Olay in Pavillion restaurant, amazing standards in the rooms, well maintained, clean, and comfortable. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

nice location, delicious food

Customer review rating 4.0/5

Nobu Friends - 04/01/2021 Confirmed reviews ALL

Totally, I stratified my stay at your hotel. Thai noodle at breakfast was quite delicious. But amenity in the room was not enough, no teeth brash.

Dear Nobuyuki San, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on our nice location and delicious food. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

Excellent stay

Customer review rating 5.0/5

Thomas S. Couples - 02/01/2021 Confirmed reviews ALL

My wife and I visited on Christmas night for a one night stay. Every aspect was perfect. Room clean, staff attentive and room service excellent

Dear Mr. s., Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on our room clean, staff attentive and room service excellent. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

Overall experience

Customer review rating 4.5/5

Anonymous Families - 26/12/2020 Confirmed reviews ALL

The short was a pleasant one. Friendly and helpful staff, large clean room and very excellent breakfast. Location is also very good

Our most recent 20 reviews

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