Pullman Khon Kaen Raja Orchid Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 2,751 reviews

ALLSAFE approved hotel

Information message

Pullman Khon Kaen Raja Orchid
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+ 24 Services

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road
Nai Muang, Muang
40000 khon kaen
thailand

Fax: (+66)43/913334

Check-in from 14h00

Check out up to 12h00

  • By plane

    DON MUANG AIRPORT At 430km / 267.19 miles

  • By plane

    KHON KAEN At 8km / 4.97 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 450km / 279.62 miles

  • By train

    KHON KAEN RAILWAY STATION At 1km / 0.62 miles

GPS:16.429798, 102.830379

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 517

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,751 reviews

TripAdvisor Rating 4.0/5

974 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Anonymous Friends - 14/01/2022 Confirmed reviews ALL

Good

We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. We are saddened to hear that your stay was anything less than perfect. We have noted your remark and ensure that they will be shared with the team for our improvement of service. We sincerely hope that you will give us a second chance to deliver you a flawless experience. Best regards, Nuttagan S. Guest Experience, Executive Office.

Excellent location

Customer review rating 5.0/5

Mr S. H. Couples - 09/01/2022 Confirmed reviews ALL

It was very content with my stay it was very comfortable and the staff very polite and helpful

Dear Simon, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. We are delighted that you enjoyed your stay and happy to hear that our colleague had reached your satisfaction. Please don’t hesitate to contact us for your future trips. You are always welcome here. Stay safe!!! Best regards, Nuttagan S. Guest Experience, Executive Office.

Very good

Customer review rating 4.0/5

Laor H. Couples - 06/01/2022 Confirmed reviews ALL

Service from all staff very friendly and helpful

Dear Laor, It is always delightful to hear from our lovely guests. Thank you for taking the time to review your stay with us. We are glad that you enjoyed your stay and happy to hear that our colleague had reached your satisfaction. Please don’t hesitate to contact us for your future trips. You are always welcome here. Stay safe!!! Best regards, Nuttagan S. Guest Experience, Executive Office.

Well located, but un professional staff when check in.

Customer review rating 1.5/5

Anonymous Business - 03/01/2022 Confirmed reviews ALL

They cannot find my booking until I show the email. Some hair remain on the towel. The room quite old.

First and foremost, thank you for bringing this to our attention. We are delighted that you were impressed with our prime location. Whereas, I apologize on behalf of Pullman Khon Kaen for not delivering the services that you deserve on your recent visit. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken note of all your remarks and passed them to our team for our improvement. Please kindly accept our apologies. Nevertheless, thank you again for sharing the important message. We sincerely hope that you will give us a second chance to deliver you a flawless experience. Best regards, Nuttagan S. Guest Experience, Executive Office.

Good location, good place and decoration with Thai traditional festive season

Customer review rating 5.0/5

Anonymous Couples - 03/01/2022 Confirmed reviews ALL

I recieved lower status of membership's welcome drink which is not supposed to happen.

Dear Jananuch, First of all, thank you for sharing your experience with us. We are delighted that you were impressed with our prime location and our decoration with a will to retain the rich culture and architect of Isan region. On the other hand, we are sad to hear that your recent stay was anything less than perfect. Your feedback is very important to us. We have taken note of your kind remark and passed it to our team for improvement and to ensure that it will never happen again. We hope for your next visit when we promise you a flawless experience. Best regards, Nuttagan S. Guest Experience, Executive Office.

Good place

Customer review rating 5.0/5

Anonymous Families - 29/12/2021 Confirmed reviews ALL

Nice receptionist, nice place

It is nice to learn about your excellent stay and we are delighted that you were impressed with our colleagues. Please don’t hesitate to contact us for your future trips. You are always welcome here. Best regards, Nuttagan S. Guest Experience, Executive Office.

Nice staffs, very good service mind.

Customer review rating 4.0/5

Chanthip K. Families - 26/12/2021 Confirmed reviews ALL

Short stay,but feeling good. Very nice hotel for decoration, xmas tree is very creative. Breakfast is good. Hotel/Pavilion staffs show high serviced mind.

Dear Chanthip, It is always delightful to hear from our lovely guests. Thank you for taking the time to review your stay with us. We are glad that you enjoyed your stay and happy to hear that our colleague and breakfast have reached your satisfaction. Our hotel has been built 25 years ago with a will to retain the rich culture and architect of Isan region. Every interior detail was carefully selected and meant to last. Your kind words are sources of motivation for us and will be shared among the team to be proud of. Please don’t hesitate to contact us for your future trips. You are always welcome here. Stay safe!!! Best regards, Nuttagan S. Guest Experience, Executive Office.
Customer review rating 2.5/5

Nat Couples - 22/12/2021 Confirmed reviews ALL

The hotel is quite old and the room is not so clean.

Dear Natsarut, Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Kingdow D. Business - 21/12/2021 Confirmed reviews ALL

Good : Clean big room and bathroom/ good mattress and cushion Poor : Light shower

Dear Kingdow, We are pleased to hear you have enjoyed your stay and were satisfied with our room, facilities, and cleanliness. On the other hand, your remark has been noted for our future. improvement. We look forward to welcoming you back in the near future. Stay safe! Best regards, Nuttagan S. Guest Experience, Executive Office.

Great place to stay

Customer review rating 5.0/5

Jeffrey H. Business - 21/12/2021 Confirmed reviews ALL

Very friendly service and staff

Dear Jeffrey, It is always delightful to hear from our lovely guests. We are happy that you had an excellent stay and it makes us very proud that our service has reached your satisfaction. Your review will be shared with the team to be proud of. Please don’t hesitate to contact us for your future trips. You are always welcome here. Best regards, Nuttagan S. Guest Experience, Executive Office.

The property has really stepped up!

TripAdvisor rating 5.0/5

Q198CJjohnw 21/12/2021 TripAdvisor review

My wife and I are were really pleased with our recent stay. It's seems its been really tidied up and brighter than our last visit. Plenty of workers from security to the waitstaff. The room was spotless and requests for extra pillows and towels were answered without wait. The Pullman is in a great location. It was perfect after 500 kilometers drive from Pattaya. Bars, restaurants, massage, shopping are all just steps away. We had a great meal in the restaurant. Bar area has a happy hour and live music. Its rather grand! Interior is huge with elevators. A great place for a cocktail and food.

Dear John, It is always delightful to hear from our lovely guests. It is our honor to earn your loyalty and trust and we are pleased to hear you have enjoyed your recent stay and were satisfied with our prime location, cleanliness, food, and the great service of our colleagues. Your kind words are sources of motivation for us and will be shared among the team to be proud of. Please don’t hesitate to contact us for your future trips. You are always welcome here. Stay safe !!! Best regards, Nuttagan S. Guest Experience, Executive Office.

Good stay

Customer review rating 4.5/5

Apirum J. Couples - 05/12/2021 Confirmed reviews ALL

Almost everything was great. But breakfast buffet was a bit on a down side. Especially when we arrived earlier on the day we check in but cannot do so untill afternoon but our flight got us there by 9 am so we went to have breakfast there. The cost was 500 bht each so 2 of us cost 1,000 bht but I have to say that we did not have much choices of food so it is an expensive breakfast consider we will be there 2 days/nights. I dont mind paying for expensive breakfast but this time it is not worth it. That is our only disappointment.

Dear Apirum, First and foremost, thank you for taking the time to share your experience with us. We are delighted that you were impressed with our service. Whereas, we are saddened to hear that your stay was anything less than perfect. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken note of your remark and passed it to our team for future improvement on breakfast, so that not miss the mark on your return. We vow to better serve you in the near future. Stay safe!!! Best regards, Nuttagan S. Guest Experience, Executive Office.

Good place

TripAdvisor rating 4.0/5

vasin1987 Couples - 30/11/2021 TripAdvisor review

Stay at junior suite 802. The place is old but well maintained. Location is great. Downtown khon kaen. Can walk to night market. Toilet is flooded when empty bathtub. Aircon not cold as expected. Staff very helpful.

Dear Vasin, Thank you for taking the time to share your stay with us. We are delighted to hear that our prime location and colleague have reached your impression. Whereas we are truly sad to hear that you are caused by any inconvenience, your comment has been noted for our future improvement. This certainly does not represent our usual standard and we vow to better serve you in the near future. Best regards, Nuttagan S. Guest Experience, Executive Office.

Good stay

Customer review rating 4.5/5

Dwip K. Business - 24/11/2021 Confirmed reviews ALL

I have been your client at least once a year for more than 25 years. Booking is made via my business partner through my recommendation.

Dear Dwip, It is always delightful to hear from our lovely guests. We are happy that Pullman Khon Kaen Raja Orchid is your favorite place and it makes us very proud that we gained your trust and loyalty. Your kind words are sources of motivation for us. Please don’t hesitate to contact us for your future trips. You are always welcome here. Best regards, Nuttagan S. Guest Experience, Executive Office.

good stay, nice staff

Customer review rating 5.0/5

P.l. Solo - 05/11/2021 Confirmed reviews ALL

good stay and very comfortable

Dear P.L., Thank you for taking the time to share your excellent stay with us. We are delighted to hear that you were impressed with our colleagues and we look forward to welcoming you back! Stay safe! Best regards, Nuttagan S. Guest Experience, Executive Office.

Short stay during Covid

TripAdvisor rating 4.0/5

Daniel_Althaus 09/09/2021 TripAdvisor review

Knowing this property since many years, i have experienced great memories. Understanding the impact of the current situation, I could feel, that many services were reduced to a minimum, in order to survive this struggling period. However, the remaining services / outlets which still are in operation are still up to the high level expected. That means overall it was a very pleasant stay. I'll be back there for sure.

Good place, great deal

TripAdvisor rating 5.0/5

Apiwat J Business - 19/03/2021 TripAdvisor review

Good services, clean room, and great deal!! Very good impression since entry, very care and quick check-in, very helpful front desk, and very warm welcome. All services are very exclusive for AccorPlus member including upgrades, so made this as a great deal.

Dear Apiwat J, Thank you for choosing Pullman Khon Kaen Raja Orchid and being our AccorPlus loyalty member. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our good services, clean room, and a great deal. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Yours sincerely, Eric Tse Director of Guest Experience

In need of renovation

TripAdvisor rating 2.0/5

phakhaphats2015 02/03/2021 TripAdvisor review

Very old and tired hotel. Reservation wasn’t responsive. Room wasn’t well maintained. Door bolt was broken and wasn’t repaired. Carpet was dirty. AC wasn’t cold and didn’t ventilate / circulate well. Poor quality TV. Low water pressure and unstable temperature. Good location.

Dear phakhaphats2015, I would like to thank you for taking the time to express your concerns relating to your recent stay at our hotel. Following the comments you have left, we would like to apologize for the inconveniences you experienced. I have taken your comments very seriously and would like to assure you that this is not a true reflection of the standards on which our hotel prides itself, as satisfying our guests is of paramount importance to us. Please rest assured that I have personally addressed your concerns and have forwarded your feedback to our senior management for their review with regards to your comment on the need for renovation. I have also shared your feedback with our Engineering Team to ensure that AC and Water are working properly. Please accept my sincerest apologies for the inconveniences you have experienced during your recent visit to the Pullman Khon Kaen Raja Orchid. Please do not hesitate to contact me if you do decide to stay with us again. Kind regards, Eric Tse Director of Guest Experience

A very good experience

TripAdvisor rating 5.0/5

Tennis717 15/11/2020 TripAdvisor review

A very pleasant stay,made enjoyable by the smiling, helpful and most attentive staff. While some of the facilities may need upgrading, the all around good experience makes us come back often. It is always a pleasure returning.

Dear Tennis717, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on our smiling, helpful, and most attentive staff. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

An overnight stay

TripAdvisor rating 4.0/5

Ian T 26/09/2020 TripAdvisor review

We recently stayed overnight at Pullman Khon Kaen. Check in was very quick and we were in our room within minutes of our arrival. The room was quite large and the bed very comfortable. The location of Pullman is excellent, close to many good restaurants. The night we were there was very busy, with a large function taking place but this had no effect on the efficiency of the services we used. The price, however, was higher than we would have expected, possibly due to the function

Dear lan T, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed you stay. We appreciate your comments on our room was quite large and the bed very comfortable. The location of Pullman is excellent, close to many good restaurants. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khonkaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

Our most recent 20 reviews

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