Pullman Khon Kaen Raja Orchid 5 stars

Name: Pullman Khon Kaen Raja Orchid Hotel | Accor - ALL
Address: 9-9 Prachasumran Road, Nai Muang, Muang, KHON KAEN, 40000, Thailand
Telephone: +6643913333
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 296 reviews

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9-9 Prachasumran Road, Nai Muang, Muang, 40000 KHON KAEN, Thailand

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Pullman Khon Kaen Raja Orchid

Hotels combining lifestyle and design, for business and leisure

Pullman Khon Kaen Raja Orchid, an international premium branded hotel at the city center. 10-minute drive from Airport. A short walk to Central Plaza Khon Kaen, food streets & Ton Tann Night Market. 293 Wifi connected rooms & suites with separate shower & tub starting room size 43 sqm. 2 restaurants, 2 bars, 14 meeting rooms (ballroom 1,400 sqm), a fitness, a day spa & an outdoor pool. Khon Kaen University, Khon Kaen Ram & Bangkok Hospital made Khon Kaen known as an education, medical & wellness hub.

Situated in the central business district, close to shopping centres - Tuk Com (IT Mall & Department Store), Central Plaza Khon Kaen as well as several banks and hospitals. Easily accessible from the Khon Kaen Railway Station as well as the bus stations. Lake Park, and also a 10 minute drive to government offices and Khon Kaen University. The hotel is also easily accessible from the Khon Kaen Railway Station as well as the bus stations. There is several flights from and to Bangkok daily.

The Pullman Khon Kaen Raja Orchid is located in the city centre, a 10 minute drive from the Khon Kaen airport and just a short walking distance to shopping malls.

Our General Manager, would like to welcome you.

MR. CHAN Stanley, Hotel Manager

ALLSAFE approved hotel

Hotel extras

An oasis of tranquility amidKhon Kaen's business buzz
Choose from a wide varietylocal and international cuisine
Control your multimedia optionswith the touch of a button

Our accommodation(s)

Room

1 Superior King-Size Bed

4 persons
43 m² / 462 sq ft

Bedding 1 x Double bed(s)

Room

Superior Twin Beds

4 persons
43 m² / 462 sq ft

Bedding 2 x Twin bed(s)

Room

Deluxe Room with 1 King-Size Bed

4 persons
46 m² / 495 sq ft

Bedding 1 x Double bed(s)

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Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road, Nai Muang, Muang
40000 KHON KAEN
Thailand

GPS:16.429798, 102.830379

+66 43 913 333

+66 43 913 334

KHON KAEN RAILWAY STATION

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

PAVILION CAFE RESTAURANT

Serving the finest cuisine from around the world in friendly surroundings, the Pavilion Café is sure to satisfy all tastes. Choose from the extensive Asian and Western lunch and dinner buffet or the delicious a la Carte menu.

LOONG YUEN CHINESE RESTAURANT

Enjoy delightful Chinese dining in this elegant restaurant, which serves authentic Cantonese cuisine and tasteful Dim Sum with a broad selection of specialties. For a more secluded atmosphere, dine in one of six private rooms.

Our guest reviews

Great value and super nice !

Bobbyverytall Couples - 9/20/2023 TripAdvisor review

I just wanted to tell everyone how wonderful this hotel is . They recently re- surfaced the pool area and bought new lounge chairs ! Much nicer. The breakfast buffet has always been top -notch! The rooms are beautiful with all the in-laid wood in the doors and crown molding. The lobby is beautiful! Many restaurants and massage nearby, and Central Mall Khon Kaen is walking distance ! This hotel is a great value for the price ! It has only improved with new swim pool area ! Mr Robert Diamond Accor member

Dear Bobbyverytall, We very much appreciate your comments regarding your stay at Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you and kind regards, Bun Kengaksorn Director of Rooms

The aging of the hotel facilities was noticeable.

Chang Business - 9/8/2023 Confirmed reviews ALL

The lobby lighting is dim. There is no security system in the elevator. Adjusting the air conditioning in the guest rooms is difficult. There is only one power outlet on one side of the bedside. The television cannot be watched except for the hotel's information channel.

Dear Takashi O., Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bun Kengaksorn Director of Rooms

Good service

Minkwan C. Business - 9/6/2023 Confirmed reviews ALL

Excellent

Dear Minkwan C., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn Director of Rooms

Just satisfied... but not supreimpressed!

Lorenzo G. Families - 8/28/2023 Confirmed reviews ALL

Good points: nice location, friendly staff, good breakfast Bad points: we booked a room for myself, my wife and my 6 y/o son, it was clearly mentioned in the booking that we were 3 persons... and at our arrival the room only had one double bed (no extra bed for my son...) it was late night, so we had to beg the staff to bring one extra bed. And at the end of our stay we were even asked to pay for the extra bed that should have been provided from the beginning and free of charge... The swimming pool is nice, but the bar at the pool was very poor and not attended by the staff The building itself needs renovation and some areas also around the pool look rather old or not taken care since long time and any way you don't expect such poor quality from a 5 star hotel Hope to visit again in future and hopefully find a completely renovated structure as Pullman brand and reputation surely deserves...

Dear Lorenzo G., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do regret hearing from you about the extra bed and hotel's condition. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the high level of services and products we strive to deliver here at Pullman Khon Kean Raja Orchid at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn Director of Rooms

Overall a good stay

Brian Families - 8/26/2023 Confirmed reviews ALL

Stayed twice, for a total of about half a month, while visiting family in the area. Rooms are very spacious - basically the main reason we always book this hotel while in the area, but very dated - could use some renovation, staff was very friendly and helpful, breakfast was good the few times I had it - lots of options. The one time we checked out the pool after reopening we noticed some dirt at the bottom and never went back. Plenty of underground parking.

Dear Brian I., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do regret hearing from you as the hotel's condition did not meet your expectations. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the high level of services and products we strive to deliver here at Pullman Khon Kean Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn Director of Rooms

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Web-users rating

Other web-users rate our hotel

388 reviews 9.6/10 Location
678 reviews 7.3/10 Room
533 reviews 8.3/10 Service
30 reviews 7.1/10 WiFi
290 reviews 5.9/10 Cleanliness
240 reviews 7.4/10 Breakfast
96 reviews 3.8/10 Pool

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.