宜必思科布伦茨城市酒店 2 星

客户意见评级 (ALL 评级) 4.3/5 964 评论

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描述

酒店其他优惠

  • 获得"安心悦界"认证的酒店。一流的卫生标准保证您安全入住。

  • 靠近老城:步行即可到达景点、餐厅和购物场所。

  • 毗邻火车站:步行 5 分钟即可抵达火车总站和中央公交站。

  • 位于老城区和火车总站之间的中心位置,交通十分便利。

  • SKY Sports 酒吧提供各种精选体育赛事的广播。

我们的客房

酒店位置

宜必思科布伦茨城市酒店

Rizzastrasse 42
56068 科布伦茨
德国

GPS:50.354408, 7.591145

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧

BAR

放松身心,尽情享用宜必思经典菜肴和当地特色美食:在友好的氛围中品尝科布伦茨的摩泽尔河谷葡萄酒。无论您是想在工作后喝一杯、吃些茶点,还是想来杯咖啡:我们都将乐意为您服务,全天候欢迎您的光临。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  964 评论

TripAdvisor 评级  4.0/5  722 评论

Does the job

Tripadvisor 评级 4.0/5

KarstenP633 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed one night with the family in this central hotel. Room was clean and spacious enough for an extra bed. We didn’t try their breakfast why we can’t speak for it. There was a few visitors in the bar a night which looked more like locals. We are happy to sleep there again

Dear Karsten, We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner Manager ibis Koblenz City

Decent Ibis hotel, but the bed was awful. When I woke up, my body hurt

Tripadvisor 评级 4.0/5

travelingammonite Friends getaway - 经 TripAdvisor 认证的评论

I've stayed in a lot of Ibis hotels, and this was (in my personal experience) one of the more basic set ups. There's a bed & bath and not much else, which is okay. The staff was helpful and friendly, and I won't lower a rating because of how it compares to other hotels. I'm dinging a star because the bed was so hard and uncomfortable, I should have brought a sleeping bag. The pillows were used and deflated, so not even my head got any support. There were no hand towels. I woke up and my body hurt.

Thank you for sharing your experience with us and take the time to review Ibis Koblenz City. We greatly appreciate your feedback as it helps us strive to improve our services. We are sorry to hear about your experience with the bed and pillows in our hotel. At Ibis, we are committed to providing our guests a comfortable stay and we apologize if we were not able to meet this standard on this occasion. Although we cannot change the past, we will make sure that all of the necessary steps are taken in order to avoid similar issues in the future. Thank you again for taking the time to give us feedback. We hope that you will give us an opportunity to serve you better during your next visit! Best regards Ingolf Wagner Manager ibis Koblenz City

Nice visit

Tripadvisor 评级 4.0/5

danny r 经 TripAdvisor 认证的评论

Nice location for exploring city Check in and out very professional.Room slightly above Ibis standard,but needs more power outlets,but manageable.Person serving welcome drink very nice and smiling Only slightly difficult was parking,there are 2 garages on each side of Ibis,which one you go to?left hand side of entrance,but I did have to go in and ask.Maybe some sign would help Dannyr

Dear Danny, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ingolf Wagner Manager ibis Koblenz City

SCAMMED

Tripadvisor 评级 1.0/5

E1402OQjackj 经 TripAdvisor 认证的评论

I discovered after checking in that I had paid for my room twice. The manager was apologetic and said he would sort it with "head office". He didn't. I complained sent bank statements Nothing happened.' Complained again Then it was escalated to head office. Great. But having made all the right noises, still nothing. My last email has gone unacknowledged. Suspect that's it. I am out of pocket by £78 approx. This is Accor by the way who run hotels in conjunction with the Orien Express. I am a pensioner. The overpayment is clear. They just don't want to refund me.

Dear Guest, Thank you for your detailed feedback. You have made a non-cancellable reservation. Is a refund not possible. We have already informed you about this several times and our customer service also. Ingolf Wagner Manager ibis Koblenz City

No surprises (good or bad)

Tripadvisor 评级 3.0/5

AlantheTrekker 经 TripAdvisor 认证的评论

We sent four nights at this ageing IBIS Hotel near the station when walking part of the Rheinsteig. The hotel has all the basics, and the rooms are larger than is typical for the chain, but it all seems a bit soulless. That said, for its location, I'd stay again.

Dear Alanthe, thank you for your stay at our ibis Koblenz City and your feedback. We are happy with you that you have made this beautiful hike. Best regards Ingolf Wagner Manager ibis Koblenz City

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其他网络用户评价我们的酒店

  • 514 评论 9.3/10 位置
  • 596 评论 6.2/10 房间
  • 485 评论 8.9/10 服务
  • 18 评论 7.3/10 上网
  • 309 评论 7.8/10 早餐
  • 284 评论 7.1/10 清洁度
  • 117 评论 4.7/10 性价比
  • 55 评论 4.9/10 食物

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