Mount Lofty House 5 stelle

Punteggio Tripadvisor 4.9/5 1.306 recensioni

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Mount Lofty House - Image 1
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74 Mount Lofty Summit Road, 5152 CRAFERS, Australia

Descrizione

I plus dell'hotel

  • Only 15 minutes from Adelaide CBD in the heart of the Adelaide Hills

  • Luxurious Gatekeepers Day Spa

  • Experience one of the state's top dining experiences at Hardy's Verandah Restaurant.

  • Discover the history of Mt. Lofty House and our beautiful grounds.

  • Breathtaking views over the Piccadilly Valley.

Le nostre sistemazioni

Posizione dell'hotel

Mount Lofty House

74 Mount Lofty Summit Road
5152 CRAFERS
Australia

Coordinate GPS:-34.986628, 138.70944

Telefono
Fax +61 8 8339 5656

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

HARDY'S VERANDAH RESTAURANT

Built in 1852 for Arthur Hardy, the house was his summer residence, but it also became a venue for the most lavish parties. Today, the space has been transformed into SA's top restaurants true to the house's tradition of refinement, elegance and opulence.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  4.9/5  1.306 recensioni

Certificato d'eccellenza 2025

Very disappointing!

Punteggio Tripadvisor 2.0/5

186338Chris1966 Recensione certificata TripAdvisor

We booked the hotel as we were told it was one of the best hotels in South Australia. Unfortunately I cannot agree. It was very disappointing and I wouldn’t want to stay there again. When we arrived we were given a garden view room which unfortunately meant the only things on view were us. There was no privacy as it only had thick curtains which we had to close most of the time so there was really no point being up in the beautiful Adelaide Hills. We asked to move and offered to pay but were told though we were staying for five nights we could only move for the last night so we didn’t bother. Also when we arrived my Wife requested a spa treatment but we were informed that there was no availability until the day we were leaving so that didn’t work. Next we asked if there was a hotel car to take us to some places we’d like to visit. They said there is one but it isn’t for you and can only be used by Sequoia guests so we had to rely opinion rather unreliable taxis who clearly didn’t want to make the journey up into the hills. This was a pain but also rather expensive so make sure you have a healthy taxi budget if you are staying and don’t have your own car. Finally, the restaurant. It’s was awful! We were told the only time we could book was 6.00pm on our final night and though we were there at exactly 6 we were ignored until 6.30 when they finally asked us what we’d like to drink. It didn’t get any better, each course took half an hour to come, which is a long time with a tasting menu and though the first few courses were very nice the meat courses were cold and we gave up. We didn’t wait for the for the desert courses as it was already 9.30pm and we really didn’t want to wait another couple of hours to finish as we had a flight in the morning. No one seemed to care about this, and that really sums up Mount Lofty House. It’s a nice historic building but it lacks any feeling of warmth or welcome. The staff are nice enough but you alway feel as though you are doing them a favour by being there and guests are really rather annoying! My tip, if you are thinking of spending the money to stay here, don’t. If you are attending a wedding or a party it’s a beautiful venue but it’s not a place for a holiday.

Dear Christopher, Thank you for taking the time to share your feedback. We are truly grateful you chose to stay with us, and I am very sorry that your experience did not reflect the exceptional hospitality we aim to provide. Regarding your room, our team provided a complimentary upgrade on your first evening to ensure you remained in the same room for the full duration of your stay across two reservations. Our Piccadilly Garden Rooms each feature either a balcony or courtyard overlooking the estate gardens, a space many guests enjoy for quiet moments during their stay. I am sorry this did not meet your expectations for privacy and outlook. We were at full occupancy during your stay, which unfortunately limited alternative room options, and while an upgrade was available for your final night, I understand this was not suitable. For spa bookings, we reach out by email to encourage guests to reserve in advance, as our Gatekeepers Day Spa often fills quickly. I understand how disappointing it must have been that the available times did not align with your schedule. Mount Lofty Estate does not operate a complimentary guest vehicle, but we work with a professional chauffeur service to assist with touring the region. I am sorry this did not meet your expectations, and I can understand how frustrating taxi delays can be. Regarding your dining experience, I am very sorry that the pace of service during your evening did not meet the high standards we aim for. While your table was relocated to ensure your comfort and we offered to deliver the remaining dessert courses to your room, I understand you preferred not to enjoy this, given your early flight. Finally, I am sorry you felt a lack of warmth during your stay. Genuine hospitality is at the heart of what we do, and we regret that we fell short on this occasion. Your feedback is valued and will help us continue to improve. We hope to have the opportunity to welcome you again so you may enjoy the warm hospitality and unique charm that Mount Lofty House is known for.

Generally very good.

Punteggio Tripadvisor 4.0/5

Alastair T Per affari - Recensione certificata TripAdvisor

Excellent breakfast and dinner. Poor quality conference lunches. Very clean. Great service. Good rooms that are well decorated.

Dear Alastair T, It was a pleasure to host you for your conference and thank you for taking the time to share your experience at Mount Lofty House. We’re delighted to hear that you enjoyed our breakfast and dinner offerings, found the rooms comfortable and well decorated, and experienced great service throughout your stay. We do appreciate your comments regarding the conference lunches. Your feedback is valuable, and we’ll be reviewing this with our culinary team to ensure we’re delivering the same high standard across all meal periods. Thank you again for your thoughtful review. We hope to have the opportunity to welcome you back and exceed your expectations in every area. Kindest regards Christopher and the Mount Lofty Estate Family

Perfect

Punteggio Tripadvisor 5.0/5

Shirley T In famiglia - Recensione certificata TripAdvisor

Awesome venue for a wedding, the view was amazing, food was fantastic, rooms were quiet, dark and clean, perfect for sleeping.

Dear Shirley T, It was our pleasure to be your hosts on this getaway to the Adelaide Hills. Thank you so much for your wonderful review! Knowing that you enjoyed the views, loved the food, and found the rooms quiet, comfortable, and restful truly means a lot to our team. We look forward to welcoming you back to the House soon! Kindest regards Christopher and the Mount Lofty Estate Family

Chambre borgne à la campagne.

Punteggio Tripadvisor 2.0/5

DavefromSwitzerland In coppia - Recensione certificata TripAdvisor

La bâtisse est magnifique. Mais c’est très ancien, donc il fait assez vite froid. Par contre j’ai logé dans une chambre borgne sans fenêtre sur l’extérieur (chambre no30) catastrophique.

Dear David, Thank you for taking the time to share with us feedback on your recent stay. We are disappointed to read that your experience at Mount Lofty Estate was not as expected and that you did not enjoy your stay in the Classic Room located in our Heritage Wing. We are truly disheartened that we were not able to connect and turn your experience around during your stay and offer an alternative room. We pride ourselves on delivering a high standard of service so it is upsetting to hear that you did not enjoy your experience with us and therefore have reached out via email to discuss your recent visit. We do hope you are enjoying the rest of your travels around Australia. Kindest regards Christopher and the Mount Lofty Estate Family

Prachtig hotel met subliem uitzicht

Punteggio Tripadvisor 5.0/5

Michel10000 In coppia - Recensione certificata TripAdvisor

Prachtig ingericht oud landhuis, met werkelijk subliem uitzicht over de Adelaide Hills. Aardige en hulpvaardige bediening, en heerlijke kamer met prachtig uitzicht, met “room with a view”. Diner kan ofwel met menu in chic restaurant ofwel met kleine kaart in bistro. Ontbijt is uitgebreid, niet als buffet, maar a la carte.

Dear Michel10000, Hartelijk dank voor de schitterende 5-sterren beoordeling. Het was ons een genoegen u te mogen verwelkomen op Mount Lofty Estate. Bedankt voor de vriendelijke en mooie woorden over ons team, ze zijn allemaal zo toegewijd en gepassioneerd om ouderwetse gastvrijheid te bieden. Ik hoop dat we u bij uw volgende bezoek aan Australië weer mogen verwelkomen! Met vriendelijke groeten Christopher en de familie Mount Lofty Estate

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