Sofitel Adelaide 5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 4.321 recensioni

Miglior prezzo
garantito
Sofitel Adelaide - Image 1
Sofitel Adelaide - Image 2
Sofitel Adelaide - Image 3
Sofitel Adelaide - Image 4
108 Currie Street, 5000 ADELAIDE, Australia

Descrizione

I plus dell'hotel

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Il Club Millésime offre un servizio personalizzato

  • Garcon Bleu, modern French influenced restaurant

  • Déjà Vu, a chic champagne bar

Le nostre sistemazioni

Take advantage of our Flight + Hotel offers

Discover
Discover

Posizione dell'hotel

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

Coordinate GPS:-34.9242253, 138.5956574

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  4.321 recensioni

Giudizio TripAdvisor  4.0/5  213 recensioni

Certificato d'eccellenza 2024

Not worth the price

Punteggio Tripadvisor 1.0/5

Guide671891 In coppia - Recensione certificata TripAdvisor

Check in date: 22/11/24 booked a luxury room with club millesime room cost around $500+ for 1 night. Arrived at the hotel around almost 3 pm. Room was not ready until almost 6 pm. They made us wait that long, luckily I purchased the room with lounge access so we stayed there until room was ready. Had to ask 3x to double check if the room was ready, even the staff in the club was shocked that we were still waiting at around 5:30, he had to literally go down to reception to follow it up. Both me and my partner were tired and just want to rest prior to our anniversary dinner at 6 but couldn't even do that. On arrival to the room, the room was not even clean (at least not what you would expect from a 5 star hotel). I thought at least they would have a welcoming gift for making us wait that long (I am also a accor gold member) as we usually would get a welcoming gift even a letter but nothing at all which we don't mind. Tried the T.V and the remote wasn't even working properly which was so annoying. Staffs at the restaurant and lounge was all so lovely, the manager gave as free bubbles when he heard about us waiting for 2 hrs to check in when we had our dinner. The next day, I asked for a late check out, thought they might even give us a later check out given that I told them we waited so long to get in our room. But the best they could do was 12:30. We didn't even bother and just left around 10:30. Overall, I was not satisfied with our stay. The service could be so much better for its price. You could definitely get better service somewhere else for so much cheaper.

Merci for taking the time to share your experience with us, and I'm truly sorry to hear that your stay fell short of expectations, especially during such a special occasion. While I'm glad you had access to Club Millesime during the wait and that the team there tried to assist, it's clear we could have handled the situation more proactively. The condition of the room is disappointing to hear and certainly not the level of quality or service we strive for. Your feedback regarding the lack of a welcome gesture, especially as an Accor Gold member, is also noted - we deeply value our loyal guests and regret that this recognition was overlooked. I appreciate your kind words about our Garcon Bleu and Club Millesime ambassadors, however it is clear that overall we missed the mark in delivering a seamless and enjoyable experience from start to finish. Your comments have been shared with our management team for review. I hope we'll have the opportunity to welcome you back in the future and provide the level of service you rightfully expect from Sofitel Adelaide.

Very comfortable stay. Very friendly staff.

Punteggio Tripadvisor 5.0/5

harrisandfamily Per affari - Recensione certificata TripAdvisor

The whole process of checking-in and then checking out was seamless and quick. The staff was super helpful and friendly. Great central location. Beautiful views of the city. Excellent buffet breakfast. We stayed for five nights and had no problems during our stay.

Merci for your wonderful feedback! We're delighted to hear your check-in and check-out experiences were smooth and efficient. Our team takes pride in providing friendly and helpful service so it's lovely to know this stood out to you. It's fantastic to know that you enjoyed our location, city views and breakfast offering. We're so glad your stay was seamless and without issue. We hope to welcome you back to Sofitel Adelaide for another great visit in the future!

Very good, and not so good

Punteggio Tripadvisor 3.0/5

BeaversTravelWell In coppia - Recensione certificata TripAdvisor

We arrived a noon, and hoped for a room that was ready. Front desk person checked us in and said a room would be ready shorty. He asked us for our number and he would text when ready. 2.5 hours later after roaming Adelaide we checked at the front desk. Waited inline to speak to the same person, asked about our room and we got “oh sorry” and were handed our card. Room was well appointed and clean. Don’t waste your money on the Club access. Our morning experience was very disappointing, the lounge was empty. We order a poached egg on toast from the menu and it took over 30 minutes. While waited we had some very unripe fruit. Our experience; the hotel is very nice, however the service was not great.

Merci for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your room, but we are genuinely sorry that the service didn't meet your expectations, especially during your check-in and Club Millesime experience. Your experience with the delay at check-in and Club service is certainly not the standard we strive to deliver, and we apologise for the inconvenience caused. We appreciate your feedback, and we will ensure that your comments are shared with our team to improve our processes and ensure a smoother experience for future guests. Thank you once again for your honest review, and we hope to have the opportunity to welcome you back and provide the exceptional service we are known for.

Nice hotel in prime location

Punteggio Tripadvisor 5.0/5

HospitalityEx Recensione certificata TripAdvisor

Loved it, it was so awesome stay. My family and kids liked everything including the restaurant and room. It is located in the CBD of the Adelaide so everything is very closed to the hotel. Used my accor reward cards, hence it was very reasonably priced for me. Staffs were very good and friendly.

Merci for sharing your experience! We're thrilled to hear that you and your family enjoyed your stay and that our central location made it convenient for you to explore the city. It's great that you found Garcon Bleu and your room to your liking, and we're glad your Accor membership made the stay that much better. Our team takes pride in providing friendly service, and we're so please to know you felt well taken care of. We look forward to welcoming you and your family back for another wonderful stay.

Wohnqualität in der Genußmetropole

Punteggio Tripadvisor 5.0/5

schellack Recensione certificata TripAdvisor

Wir wohnten eine Woche lang im 22. Stock mit einer großartigen Aussicht in die Adelaide Hills. Auch in anderen Aspekten ist die Lage am Rande der Innenstadt großartig, denn Einkaufsstraßen, Parks (incl. eines sehr schönen Zoos), gute Restaurants (vom sicher auch sehr guten im Hause, das wir leider aus Zeitgründen nicht probieren konnten abgesehen) und Veranstaltungsorte sind bequem fußläufig zu erreichen - in unserem Falle sogar nur etwa 3 km bis zu einer ehemaligen Formel-1-Rennstrecke, die immer noch dann und wann tolle Veranstaltungen bietet, so während unseres Aufenthaltes das Finale der australischen Top-Motorsportklasse. Unser Zimmer war von sehr generöser Größe und bot auch viel Stauraum für unser (auf drei Wochen gerechnetes, samt Opernbesuchen!) Gepäck. Außerdem viele USB-Ladeanschlüsse im Zimmer verteilt - kein elektronisches Gerät bleibt unaufgeladen ;-) Sehr reichhaltiges Frühstücksangebot, nicht ganz billig, aber preiswert. Das Personal ist sehr hilfreich und freundlich. Bei Anreise mit dem Auto: streßfrei-bequemes und ggf. regengeschütztes Ausladen in einer Durchfahrt hinter der Hotellobby. Garagenplätze gibt es in ca. 100 m Entfernung in einer an sich recht geräumigen Hochgarage zum Hotelgast-Sondertarif. Einfahrt dort nicht ganz locker möglich, da sehr enge Kurve zum Einfahrtsschranken - im Zweifelsfall besser ein kleineres Auto mieten...

Thank you very much for your review. I am delighted to hear you enjoyed your time with us.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 782 recensioni 8.8/10 Posizione
  • 1.844 recensioni 8.5/10 Camera
  • 2.246 recensioni 8.7/10 Servizio
  • 13 recensioni 5.9/10 Internet
  • 691 recensioni 7.2/10 Cibo
  • 647 recensioni 9.2/10 Atmosfera
  • 604 recensioni 8.5/10 Servizi
  • 463 recensioni 7.8/10 Colazione

Implementato da Trustyou

Nostre ulteriori strutture nelle vicinanze

Tutti i nostri hotel a Adelaide

Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.