Catatan tamu Avis (Peringkat ALL) 4.1/5 1.398 ulasan
Mercure Saint Nectaire Spa & Bien-être Hotel
26 avenue du Dr Roux
63710 Saint Nectaire
Akses: 19 km / 11.88 mi
Akses: 24 km / 15 mi
Akses: 42 km / 26.1 mi
Check-in dari - Check out sampai
This restaurant has 2 large rooms in a bright traditional style, with large bay windows, 23-ft (7-meter) ceilings and wood floor. Sophisticated menu, as well as local and children's menus.
Completely renovated in April 2010 in contemporary style with all modern comforts, our rooms are ideal for both business trips and family vacations.
Ulasan tamu kami
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Good stop-over hotel
Catatan Tripadvisor 4.0/5
KimJ1989 Keluarga - Ulasan TripAdvisor tersertifikasi
Hotel where I used to stay several times 15 years ago when traveling to Spain. It was very good back then so it made us go back this year. Although parts of the hotel may use an update, the hotel itself is very good and clean. + friendly staff + not too far away from the highway + beautiful region (perfect for a stay of 2-3 nights) + wide variety of choice during breakfast + own free parking lot next to the hotel + parkview = the best (quiet and a lot of trees) + clean + Saint-Nectaire = very cozy - restaurant opens late in the evening (too late for younger children) - rooms are really really small when staying with a family of 4 in a family room The restaurant doesn't serve aligot anymore which is a pity because they used to make it very good.
Terrible service, not a destination, possible as a stop over to break up a long drive
Catatan Tripadvisor 2.0/5
Corrie333 Couples - Ulasan TripAdvisor tersertifikasi
Stayed one night here and that was enough. This was an overnight stop to break up a long drive. We checked in just around dinner time, the check-in staff was very impersonal, key and room number and sent us on our way, very uninformative about the hotel and area. We put our bags in our room and then went to the hotel restaurant to have dinner at the hotel restaurant. We were greeted by a hostess who asked us if we had a reservation. We had not reserved but the restaurant well into dinner time was only a fraction full. We were turned away, no service without a reservation, the hostess, a very unpleasant young girl just walked away huffing that the front staff should have informed us of the restaurant policy. So here we are in a small town, with no idea how to get dinner, no suggestions or help from the hotel. Fortunately, we were able to find one restaurant in the town just down the street from the hotel that was open. The local restaurant was very busy but we were able to get a table and endure a meal in a much nicer environment than the sad restaurant at the hotel (so in the end we were lucky that eating at the hotel wasn't possible. The room at the hotel was simple but clean enough. No air conditioning which was not great. Hotel breakfast was at the restaurant that had turned us away the night before, the breakfast was very unappetizing (we again felt lucky having not been served the previous night). We had initially planned to spend the morning at the hotel to go to the spa and relax but in the end decided to check out early and just cut our loses. We would not recommend this hotel to anyone looking for anything more than a basic roof over their heads. This hotel was well over priced for the service and what they offer. Well below any Mercure hotel I have stayed in the past.
Dear client, We are very sorry to read that you did not enjoy your stay in our hotel. You seem surprised that you had to book a table in order to eat in our restaurant, but it is written in our website and we advise to book a table especially during summer which is our high season. So unfortunately you could not be able to eat in our restaurant. We are therefore deeply sorry to read that you think our beautiful and impressive restaurant room is sad and that you did not take time to enjoy our services such as the swimming-pool or our local beakfast. I understand you disappointment but we regret that you did not tell us anything during the stay. We wish you a pleasant day and a better stay in your future reservations in the hotels of the group. Best regards, Nolwenn Piovarci Chef de Réception
Dated. Needs refurbishment.
Catatan Tripadvisor 3.0/5
John_W_SG Couples - Ulasan TripAdvisor tersertifikasi
Stayed for just one night here. The hotel is rather dated and not in keeping with other Mercure hotels. Rooms have a musty / old smell. No air conditioning. Corridors are very old and desperately require repainting. Staff were pleasant and the rates are reasonable. Good location for saint nectaire with free local parking nearby.
Dear John, I am truly sorry that your experience in our hotel did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and I hope that you will give us the opportunity to better serve you in the near future. Best regards, Nolwenn Piovarci Chef de Réception
Only hotel open in the town
Catatan Tripadvisor 3.0/5
EssexPianist Couples - Ulasan TripAdvisor tersertifikasi
Hotel was fine for what we needed, ie touring the Auvergne, but it just felt a bit unloved. We went to the restaurant over the road for breakfast which was a lot cheaper. Friendly staff. The gardens could have been made a lot nicer as it all looked as though nothing had been done to them for ages
Catatan Tripadvisor 3.0/5
Kingfisher1807 Couples - Ulasan TripAdvisor tersertifikasi
Whilst there was nothing desperately wrong with this hotel it all felt soulless and cheerless. The rooms were adequate, breakfast was OK but the whole place lacked any sort of style and atmosphere. Shame because St Nectaire was an OK location..
Dear client, We are deeply sorry to read that you remained insensitive to our place steeped in history, as the hotel is gifted with a thermal spirit. It is even more unfortunate as you valued our room and breakfast. We look forward to seeing you again when you visit the village. With kind regards, Nolwenn Piovarci Chef de Réception
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price