Mercure Townsville 4 gwiazdki

Name: Mercure Townsville - AccorHotels - ALL
Address: 166 Woolcock St, TOWNSVILLE, 4812, AU
Telephone: +61747594900
Rating: 4.2

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 3 262

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166 Woolcock St, 4812 TOWNSVILLE, Australia

Mercure Townsville

Hotel dla podróżnych poszukujących lokalnych i autentycznych doznań

Mercure Townsville is a resort-style hotel close to the city and 2km from the airport. The hotel offers 12 2-Bedroom Deluxe Bungalows, and 162 accommodation rooms spread across two levels in various blocks set amidst 11 acres of lush tropical gardens, with the first floor accessible via stairs. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, tennis courts, a poolside restaurant and award-winning conference spaces for up to 350 people.

Situated just minutes from the centre of Townsville, Mercure Townsville offers guests the ideal base for exploring the city and its surrounds. Guests staying at this contemporary Townsville hotel are within easy reach of the city's sporting and cultural attractions, its many restaurants and shops, the Flinders Street entertainment precinct and the Strand development. Located close to Townsville's port, the hotel also allows guests to explore nearby Magnetic Island, home to an array of flora and fauna.

Situated close to the city centre and airport, Mercure Townsville provides an excellent base for exploring the region. Guests can explore Townsville and its surrounding attractions, such as Magnetic Island, the Great Barrier Reef and Billabong Sanctuary.

Mercure Townsville is the perfect choice when visiting this wonderful region in North Queensland. Whether you're travelling for business or leisure, our friendly and professional team are ready to welcome you to your home away from home.

Michael Rignall, Dyrektor hotelu

Mercure Townsville wishes to advise that due to some technical issues beyond our control, a number of our in-room telephones are currently offline. We are working on a solution to resolve this issue and hope to have them back online in the near future.
On behalf of the team, we apologise for any inconvenience and thank you for choosing Mercure Townsville as your accommodation provider.

O hotelu

Unlimited free WiFi throughout
Outdoor pool, floodlit tennis courts, gym access
Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner
Indoor and outdoor conference space
Complimentary car parking

Nasze pokoje

Pokój

Standard Room 1 Queen Bed

2 os. maks.
15 m² / 161 sq ft

Pościel 1 x Łóżko queen-size
Widoki: Od strony ogrodu

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Pokój

Standard Room 1 Queen and 1 Single Bed

3 os. maks.
15 m² / 161 sq ft

Pościel 1 x Łóżko queen-size oraz 1 x Pojedyncze łóżko
Widoki: Od strony ogrodu

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Pokój

Superior Room 1 King Bed

2 os. maks.
15 m² / 161 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony basenu lub Od strony jeziora lub Od strony ogrodu

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Pokój

Premium Room 1 King Bed

2 os. maks.
15 m² / 161 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony ogrodu

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1 noc | 1 osoba dorosła

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Pokój

Deluxe Room 2 Queen Beds

Zdjęcie nieumowne

4 os. maks.
24 m² / 258 sq ft

Pościel 2 x Łóżko queen-size
Widoki: Od strony jeziora
Zalety obiektu: Balkon

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Apartament

Deluxe Room 1 King Bed

2 os. maks.
24 m² / 258 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony jeziora
Zalety obiektu: Balkon

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Apartament

Family Room 1 Queen and 2 Single Beds

4 os. maks.
24 m² / 258 sq ft

Pościel 1 x Łóżko queen-size oraz 2 x Pojedyncze łóżko
Widoki: Od strony jeziora lub Od strony ogrodu

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Bungalow

Deluxe Bungalow 2 Bedroom

4 os. maks.
51 m² / 548 sq ft

Pościel 1 x Łóżko king-size oraz 2 x Pojedyncze łóżko

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Lokalizacja hotelu

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

Pozycja GPS:-19.2709, 146.786014

+61 7 4759 4900

+61 7 4725 1384

Railway station
Bus stop
Ferries

CASTLETOWN SHOPPING CENTRE

Bus stop

Dostęp: 500 m / 0.31 mi 5 min walk / 2 min drive

TOWNSVILLE STATION

Railway station

Dostęp: 4 km / 2.5 mi 5 min drive

SUNFERRIES

Ferries

Dostęp: 5 km / 3.13 mi 5 min drive

CIVIC THEATRE

Opera/symphony/concert hall

Dostęp: 2 km / 1.25 mi 15 min walk / 5 min drive

TOWNSVILLE FIVE

Cinema district

Dostęp: 3 km / 1.88 mi 5 min drive

CIVIC THEATRE

Entertainment/theatre district

Dostęp: 3 km / 1.86 mi 5 min drive

MUSEUM OF TROPICAL NTH QLD

Museums

Dostęp: 4 km / 2.5 mi 5 min drive

ANZAC PARK

Historic monument

Dostęp: 4 km / 2.5 mi 5 min drive

QUEENS GARDENS

Botanical gardens

Dostęp: 4 km / 2.5 mi 5 min drive

REEF HQ AND IMAX DOME THEATRE

Aquarium

Dostęp: 4 km / 2.5 mi 5 min drive

TOWNSVILLE MUSEUM

Museums

Dostęp: 4 km / 2.5 mi 10 min drive

IMAX DOME THEATRE

Entertainment/theatre district

Dostęp: 5 km / 3.11 mi 5 min drive

MARITIME MUSEUM OF TOWNSVILLE

Museums

Dostęp: 5 km / 3.13 mi 5 min drive

BREAKWATER CASINO

Casino

Dostęp: 5 km / 3.13 mi 10 min drive

CANNON PARK

Cinema district

Dostęp: 7 km / 4.35 mi 10 min drive

CLUDEN PARK

Racetrack

Dostęp: 12 km / 7.46 mi 15 min drive

MURRAY SPORTING COMPLEX

Sports centre

Dostęp: 12 km / 7.46 mi 15 min drive

MAGNETIC ISLAND

Tourist attraction

Dostęp: 12 km / 7.46 mi 30 min drive

MELVILLES PIONEER FARM

Amusement park

Dostęp: 20 km / 12.5 mi 20 min drive

BILLABONG SANCTUARY

Amusement park

Dostęp: 20 km / 12.5 mi 20 min drive

PALUMA NATIONAL PARK

Tourist attraction

Dostęp: 70 km / 43.75 mi 50 min drive

STRAND ESPLANADE

Beach area

Dostęp: 5 km / 3.13 mi 5 min drive

PALLERENDA

Beach area

Dostęp: 6 km / 3.75 mi 10 min drive

CASTLETOWN SHOPPING CENTRE

Shopping centre/mall

Dostęp: 500 m / 0.31 mi 2 min walk

CASTLETOWN SHOPPING CENTRE

Shopping district

Dostęp: 500 m / 0.31 mi 2 min walk

PALMER STREET

Restaurant and cafe district

Dostęp: 3 km / 1.86 mi 45 min walk / 5 min drive

STOCKLAND

Shopping district

Dostęp: 5 km / 3.13 mi 5 min drive

WILLOWS

Shopping district

Dostęp: 7 km / 4.38 mi 10 min drive

Usługi hotelowe

Zameldowanie od: 15:00 - Wymeldowanie do: 10:00

Na miejscu

Basen
Parking
Zwierzęta niedozwolone
Restauracja
Dostęp dla osób na wózkach inwalidzkich
Centrum fitness
Wi-Fi
Klimatyzacja
Śniadanie
Bar
Sale konferencyjne
Obsługa hotelowa

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

CELSIUS BAR

Celsius Bar situated poolside and surrounded by tropical gardens creates the perfect atmosphere for a relaxing afternoon drink to unwind and chill with friends and family throughout the day or night.

2 śniadania

Ease into your morning with your choice from an a la carte menu in Celsius Restaurant from 6am weekdays and 7am on weekends. The menu includes a selection of hot and cold options along with fresh local produce.

2 centra fitness

Zdjęcie nieumowne

Spotkania i wydarzenia

Liczba sal konferencyjnych: 13
Powierzchnia największego pokoju: 1471 m² / 15833 sq ft
Maksymalna pojemność: 500
Maksymalna pojemność na bankiety: 500

Więcej informacji

Wesela

With a dedicated Wedding Planner and a range of event facilities, Mercure Townsville provides the ideal setting for Townsville weddings. The hotel features expansive landscaped gardens, stylish accommodation and excellent dining and leisure facilities.

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5 Liczba opinii: 3 262

Ocena TripAdvisor 4.0/5 Liczba opinii: 1 278

Mercure nice. TripAdvisor boo

Rebecca W 2025-03-02 Opinia zatwierdzona w TripAdvisor

The Mercure is not the issue. Unfortunately trip advisor provided no contactable number and no accessible email. There were unpredictable floods which were out of my control and could not drive on the road to get to the hotel. Unfortunately I did not pay the extra money for a refund if necessary and lost the full payment for what would have been hopefully a nicer experience staying in the more expensive villa amongst a poor experience. So anyway, dear trip advisor, a contactable number with a human on the other end of the line would have been nice.

A must stay when in Townsville !

Dean_Cer Pobyt służbowy - 2025-02-15 Opinia zatwierdzona w TripAdvisor

What a fantastic stay we have had at the Mercure Townsville. Make no mistake the executive level are taking this already great Mercure to the next level with state of the art resort facilities including a plethora of event and conference space, refurbished rooms, on site Celsius restaurant with a devine selection of entrees, mains and deserts. The grounds are impeccably maintained with some rooms overlooking the lake from a spacious balcony with chairs and tables, often missing. The Mercure resort has a pool and spa space wrapping around the main bar and restaurant space adding to a wonderful oasis feel while you dine or indeed indulge in a spa and dip in the pool or a ice cold beverage from the very nearby well stocked bar. Room was extremely spacious, impeccably clean, modernised, comfortable beds, large tv and large bathroom and most importantly an amazing air con! Probably the biggest asset of the Mercure is the amazing Staff! A massive thank you to Alley in reception for your very kind and understanding support for our disaster work. Having the comfort of the Mercure after our field work was heaven sent and we appreciate so much that we had somewhere to rejuvenate when so many didn’t. Shout also to Hailey, and Ria-Jai. It would be remiss of me to not mention the most amazing F&B staff who feel now more like family then hosts and servers. This includes the most lovely fellow Aquarian Bobbi followed by Harrison, Abbey, Faith, Valentina, Daniella, Belan. Shout out to Yvonne from housekeeping and a special shout out to Matteo ciao! Thank you for the awesome breakfasts and lastly a huge thank you to Benny the Masterchef for putting together an amazing spread for dinner including one of the best cooked rib eye fillet I have ever had. The food here at the Mercure really has to be experienced and I can’t rate the Mercure highly enough if staying anywhere in the area. Close to the airport and city centre with lots of on site facilities to enjoy. The Mercure is really transitioning into modern guest focused accommodation and all at a great price point. I was particularly impressed with the recognition of all tiers of the Accor loyality program. Comp parking, tennis courts, pool spa food wow you will not even want to leave! Thank you team Mercure and all the staff I didn’t get a chance to meet. Can’t wait to return under better circumstances. Dean from Melbourne.

Doors didn't lock properly making it not safe at all

fiona867 Rodziny - 2025-01-22 Opinia zatwierdzona w TripAdvisor

Credit where it's due - This place has lifted its game

jtalb1989 2024-12-27 Opinia zatwierdzona w TripAdvisor

A couple of years ago I posted a review stating some issues with this hotel. I will not mention those here as they have mostly been rectified, and I'm posting this follow up review as I believe in fairness and giving credit where it's deserved. There's little more I appreciate in a hotel than a manager who is open enough to take on feedback and make improvements. So big shout out to the GM who has done just that. So! Things I love... - Accor members always treated well: As a Gold member I'm often overlooked at Accor hotels, as my status is still considered to be on the lower end of the scale. At Mercure Townsville I have always received a welcome gift, a warm friendly greeting at reception and have more often than not been accommodated for early check-in and late check-out. - Comfy rooms: For the most part I have found the rooms very comfortable. The beds are always great, excellent selection of pillows from small to large, soft to firm, and the air conditioning is almost always frosty. - Beautiful pool: This is a big one for me. It's a weird trend in North Queensland, a pool is of course a must in this warm climate, but it's funny it can be 40 degrees outside and the pools in a lot of hotels still somehow manage to be too cold to enjoy them! Mercure's pool gets it just right I think. It's not hot, but it's just heated enough that you can comfortably slip in on a hot day. Also appreciate the shade umbrellas that have been put up around the pool. A shade cloth would be great even just over half the pool, but it's not a dealbreaker as it is. - Great food: While not an extensive menu there does appear to be something for just about everybody. I have dined both in the restaurant and ordering room service and have 9 times out of 10 been very satisfied with the quality of the food. Standout for me is the pork cutlet with mash, absolutely delicious! - Location: As somebody who doesn't drive, I always look to base myself centrally enough within walking distance of amenities. While it is a little out of the way (for non-drivers), and will require either a bus ride to nearby Castletown, or a direct Uber ride to get to, once you're there you're very centrally located. As mentioned, Castletown Shopping Centre is about a 5 to 10 minute walk away, and you've also got a complex just next door that offers various fast food options as well as a Night Owl convenience store. So the location is honestly the best you're gonna get in Townsville if you're without a vehicle. - 24 hour front desk: This is such a win for the hotel. Would you believe that there are only maybe 2 or 3 hotels in Townsville now that actually have a 24 hour desk? And 2 of those are insanely priced. As a seasoned traveller, this is such an important factor to me. There's nothing worse than getting stuck in a situation that would require calling reception, only to realise it's after hours. After one too many instances of this, I only stay at hotels with 24 hour reception nowadays. So I appreciate this immensely and hope that this is something Mercure Townsville will always offer. - The setting: Honestly? It's easily the most beautiful accommodation in Townsville, and I mean that genuinely. The gardens are beautifully kept, the lake is serine (most rooms you'll be able to see the lake otherwise you can always go for a walk around it), and there's an abundance of tropical wildlife, keep an eye out for the cute little possums! Now here's where I think there is still room for improvement... - Breakfast buffet: While I do love it and I do note that it pretty much already caters to everybody, it could do with a few more choices for people with alternative diets. I'll throw in some suggestions here, chicken sausages would be an excellent addition. I dislike starting my day with red meat, and I've noticed the sausages on offer are always beef snags. Vegetable dim sums are something a lot of Accor hotels are offering, these are easy to steam in large batches and that easily caters for vege/vegan guests. Some more cold selections would be awesome. I do note the welcome addition of coconut yoghurt (yum!), but some more toppings to go with it would be great, berry compote is an easy addition here, but I've noticed it's only occasionally offered. Other than that though, breakfast is great! - Some air conditioning issues: It does need to be noted that some of the rooms do struggle to cool effectively, and there have been the odd cases where air conditioners have outright failed. I do acknowledge that this would be a massive outright cost to fully replace all these units, but equally it must be acknowledged that air conditioning in North Queensland is of absolutely vital importance. Do note though, the hotel does always make every effort to relocate guests should the aircons fail. Perhaps keeping some pedestal or desktop fans on hand to put in the rooms would be a good bet for those super hot days when aircons are struggling to cool the rooms completely. - Noise issues: Now I do want to start off by saying I do understand that this is a function hotel, so noise is to be expected. However, the distinction I want to point out here is that there is a difference between volume levels, and bass levels. The bass levels were my issue on a recent stay. I have history in audio engineering, so to me the solution to keeping both the guests of the hotel and the function guests happy, is just turn down the BASS setting on the sound system. In most cases, volume can be kept quite high without carrying and reverberating through most surfaces. Bass however is very different, it carries far and it pierces through walls etc. So this issue can absolutely be rectified by simply placing restrictions on these functions on how high they can have the bass levels. In my experience, the bass does NOT need to be high in order for the sound to be satisfactory. In fact when I was playing gigs, I didn't use a sub woofer at all, and never had any complaints about the sound. So just something to take note of here for the hotel. Bass can be incredibly disruptive to people who have booked into the hotel with the intention of getting a good nights sleep, and if I were not a regular that's probably something that would make me not consider coming back. That's really the only issues I have, and I hope I haven't emphasised those too hard as I certainly do not mean to. They are minor issues at what is otherwise a fabulous hotel in a great location, in a beautiful setting in the heart of North Queensland. I do want to once again extend big props to the general manager who has made every effort to make this hotel the best that it can possibly be. Big thanks from this Accor member. TL;DR: The Mercure Townsville stands out as one of my favorite places to stay. From excellent treatment of Accor members to comfy rooms, a perfectly heated pool, delicious food, and a beautiful tropical setting, it ticks so many boxes. There are still minor areas for improvement, but overall, it’s a fantastic hotel that’s clearly committed to providing a top-notch experience, and I’m grateful for their efforts.

Dear jtalb1989, Thankyou for your taking the time to review your recent stay with us. Over the past 2 years we have made many significant changes as you have pointed out but realise there are still many more things that need to be done. In 2025 we have a number of projects that will be undertaken including the continuation of our refurbishment program. new furniture for the restaurant and some changes to our buffet and bar area in particular. We look forward to welcoming you back in 2025, and hope you have a wonderful new year. All the best

Excellent Stay

Matius P Friends getaway - 2024-12-02 Opinia zatwierdzona w TripAdvisor

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Recenzje naszego hotelu napisane przez podróżnych

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Townsville - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.

Mercure Townsville 4 gwiazdki

Opis

O hotelu

Nasze pokoje

Standard Room 1 Queen Bed

Standard Room 1 Queen and 1 Single Bed

Deluxe Room 1 King Bed

Family Room 1 Queen and 2 Single Beds

Deluxe Bungalow 2 Bedroom

Lokalizacja hotelu

Dojazd i transport

Usługi hotelowe

CELSIUS RESTAURANT

CELSIUS BAR

2 śniadania

Basen

2 centra fitness

Spa

Spotkania i wydarzenia

Wesela

Opinie naszych gości

OCENA GOŚCI

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