Mercure Townsville 4 gwiazdki

Ocena klientów 4.3/5 Liczba opinii: 11 331

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Mercure Townsville
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+ 21 Usługi

O hotelu

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Mercure Townsville

166 Woolcock St
4812 townsville
australia

Tel: +61747594900

Faks: (+61)7/47251384

Zameldowanie od: 14h00

Wymeldowanie do: 11h00

  • Samolotem

    TOWNSVILLE W 3km / 1,86 mil

  • Łodzią

    SUNFERRIES W 5km / 3,13 mil

  • Pociągiem

    TOWNSVILLE STATION W 4km / 2,5 mil

Pozycja GPS:-19.2709, 146.786014

Usługi hotelowe

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Automat z przekąskami i napojami
    • Snack and beverage machine
  • Śniadanie
    • Room service
    • Buffet Dodatkowa opłata
  • Obsługa hotelowa
    • Przekąski zimne
    • Gorące posiłki
Spotkania/Wydarzenia
  • Sale konferencyjne: 8
  • Centrum biznesowe
    • Business center is wheelchair accessible
    • Self service business center
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 162
    • Liczba pokoi dla osób niepełnosprawnych: 2
    • Liczba pokoi rodzinnych: 0
    • Liczba pokoi łączonych: 8
    • Liczba pokoi dla niepalących: 162
    • 2 piętra
  • Języki, jakimi posługuje się personel hotelu
  • Pralnia / obsługa parkingu
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Klimatyzacja
    • Air Conditioning
  • Udogodnienia dla osób niepełnosprawnych
  • Portier
    • Porter
  • Żelazko
    • Iron at reception
  • Depozyt w recepcji
    • Safe deposit box at reception
  • Wymiana waluty
    • Currency exchange
Dojazd
  • Mercure Townsville Parking
    • On site
    • 200 Miejsca parkingowe
    • Private
    • Parking opened 24/7
Centrum wellness
  • Resort Pool
    • Na zewnątrz
    • Na miejscu
  • Plus Fitness 24/7 Dodatkowa opłata
    • W pobliżu

Nasze pokoje

Stylish and contemporary, guest rooms at Mercure Townsville provide a peaceful, relaxing retreat, perfect for retiring to at the end of a long day. Guests looking for hotels in Townsville can choose from a variety of guest room configurations at this mode rn Townsville hotel, with Superior, Deluxe and Family rooms available. Tastefully appointed and spacious, each guest room features a TV with pay-per-view channels, air-conditioning, wired and WIFI Internet access and views over the lake, pool or gardens.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 10

  • Maks. rozmiar: 302 m²

  • Maks. pojemność: 300 osoby

  • Maks. liczba uczestników bankietu: 200 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Townsville

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.3/5

Liczba opinii: 11 331

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 216

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

A nice relaxing stay

Ocena na stronie TripAdvisor 4.0/5

megan m 20/09/2021 Opinia zatwierdzona w TripAdvisor

Stayed at the Townsville Mercure recently with my family, it was a lovely stay with a nice welcoming greeting on arrival by staff. Beautiful tropical feel despite being slightly more in town. The location is convenient to the airport so much more practical for a quick overnight stay. The pool is lovely and the kids spent a long period of time in there.

Everything about the room was great

Ocena na stronie TripAdvisor 5.0/5

mambijim60 02/09/2021 Opinia zatwierdzona w TripAdvisor

Just the toilet seat is loose on toilet, nothing major, but for the price of the room it should of been fix. I’m not worried about it. Others might think differently. Three is nothing more to say. I enjoyed my stay and we will come again.

Dear mambijim60, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive & also constructive feedback and I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Director of Rooms

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

notgreynomad Business - 01/09/2021 Opinia zatwierdzona w TripAdvisor

Once again Mercure Townsville didn't disappoint. The rooms are large and well laid out. Beds are very comfortable. The location is handy to lots of Townsvilles attractions. The breakfast was very good for a buffet, the new breakfast chef has certainly made a difference. The staff are excellent and that is what makes the place so great

Dear notgreynomad, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team but in particular with our chefs. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Director of Rooms

Great venue, poor organisation

Ocena na stronie TripAdvisor 3.0/5

Climber267662 20/08/2021 Opinia zatwierdzona w TripAdvisor

Having been a present given to my daughter and family for her birthday, and having a lovely time until dinner they advised, when staff told them they couldn't be served due to too many people in restaurant.... and excuses around a wedding being on and cooks not coming in ... was trying to get them to become members, and this happens .. possibly lost another member

great

Ocena na stronie TripAdvisor 5.0/5

clarktrevor114 18/08/2021 Opinia zatwierdzona w TripAdvisor

People looked after us were great could not do enough for us loved it Will stay there again food and service was great beautiful view of the lake would like that side of the motel again it relaxing sitting on the small deck

A pleasant stay

Ocena na stronie TripAdvisor 4.0/5

LynneW300 17/08/2021 Opinia zatwierdzona w TripAdvisor

The hotel location is approx. 5 km from the CBD/The Strand. However in walking distance to a shopping centre & fast food outlets. The hotel is situated amongst plenty of grounds where the bird life is present. The meals were great when dining at the hotel with very pleasant wait staff.

Handy location

Ocena na stronie TripAdvisor 4.0/5

mc1mc2 11/08/2021 Opinia zatwierdzona w TripAdvisor

Check in was quick and easy, room clean and bed very comfortable. Easy to get to from highway, plenty of parking available and close to shopping centre. Restaurant was busy, food was delicious. Check out was also seamless.

Great staff committed to great customer service

Ocena na stronie TripAdvisor 5.0/5

Jennifer D 03/08/2021 Opinia zatwierdzona w TripAdvisor

Our family room was clean with a lake view, and a renovated bathroom. The restaurant manager is welcoming and friendly. All the restaurant staff are obliging and helpful. Check in staff are great too. Food is great.

Coast road trip stop over

Ocena na stronie TripAdvisor 4.0/5

MilduraMarv 30/07/2021 Opinia zatwierdzona w TripAdvisor

Big venue with all the facilities you need, resaurant, pool and near some shops if you need takeaway or booze. Clean rooms (a few stairs to naviagate with a bag if you are on an upper floor). Good spot for sure.although not near the city heart.

Great stay

Ocena na stronie TripAdvisor 5.0/5

breakerslyn 28/07/2021 Opinia zatwierdzona w TripAdvisor

Great place to stay staff are very very helpful easy to get around Townsville pool area is good . Restaurant and bar very good in all just a Great place to stay and would stay there again next time I’m in Townsville

Perfect stop

Ocena na stronie TripAdvisor 5.0/5

nemosplace Business - 18/04/2021 Opinia zatwierdzona w TripAdvisor

I'm away for weeks on end for business and the staff at the Mercure made me feel like home. Great staff at reception and restaurant, the level of inclusivity was 10/10..Management have got the level of interaction between staff and customers very well balanced.

Dear nemosplace, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel and we were able to make you feel at home when away from home. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Guest Service Manager

Excellent

Ocena na stronie TripAdvisor 4.0/5

notgreynomad Business - 02/04/2021 Opinia zatwierdzona w TripAdvisor

Location is very handy to most of Townsville. The rooms are large and very comfortable if staying more than just overnight. Parking and access is easy. The restaurant provides good quality meals in a relaxed tropical setting. Nice appropriate music playing in the background The pool area is very resort like BUT the best part really is the staff they are very very good. very welcoming but very professional as well.

Dear notgreynomad, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a comfortable stay at our hotel. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Guest Service Manager

A relaxing couple of days

Ocena na stronie TripAdvisor 5.0/5

JASTOWNSVILLE 09/03/2021 Opinia zatwierdzona w TripAdvisor

Our room was clean with a nice decor. Bed was comfortable, but a choice of pillows would have made our sleep better. Staff were friendly and helpful at reception and in the restaurant/bar area. We dined in Celcius restaurant for dinner and breakfast whilst there. Although the menu was not extensive due to Covid restrictions, our meals were well cooked and nicely presented. We had a very enjoyable time.

Dear JASTOWNSVILLE, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a relaxing stay at our hotel. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Guest Service Manager

Top Spot

Ocena na stronie TripAdvisor 5.0/5

Tony F Business - 15/02/2021 Opinia zatwierdzona w TripAdvisor

Always a great stay here , clean ,tidy and the staff friendly and accommodating . The room are spacious , quite and modern . The restaurant and bar is always busy but the staff are always very attentive and service comes with smile.

Mercure Townsville

Ocena na stronie TripAdvisor 5.0/5

Michelle G 29/01/2021 Opinia zatwierdzona w TripAdvisor

We had a most enjoyable and relaxing stay, great location with access to everywhere we needed to go, room was spotless and neat, bed was very comfortable and breakfast was great, and the chef tailed the menu to our tastes, thanks team

Townsville stop over

Ocena na stronie TripAdvisor 4.0/5

bd43392019 25/01/2021 Opinia zatwierdzona w TripAdvisor

The room was nice, clean and staff are alway great. Room is a little dated yet still had a good night sleep. Food was great and is always easy check in and check out. Great locationwhich is central to everything plus has a great pool.

Great Hotel in Townsville

Ocena na stronie TripAdvisor 5.0/5

Cjbchgf 20/01/2021 Opinia zatwierdzona w TripAdvisor

Mercure Townsville is beautifully laid out around the pools and gardens. Staff are friendly, food is good and there seems to be a real North Queensland laid back feel. Have been staying at this hotel going back 20 plus years and wouldn't consider anywhere else.

Family Getaway

Ocena na stronie TripAdvisor 4.0/5

Lorna L 14/01/2021 Opinia zatwierdzona w TripAdvisor

It was time for some time away as a family and Mercure Townsville was a great choice. We decided to get two adjoining rooms as we have a teenager and he needed his space. The front office staff we really helpful and accommodating. We walked in off the street and asked if they had availability for three nights and they made it happen. Rooms were clean and the non alcoholic cocktail I had one arrival was lovely and refreshing. We had relative and friends join us for breakfast on different days and the food was good, limited menu but that was ok. The restaurant was bustling throughout the dinner period, so much so you will need to book if you want to dine there, both breakfast and dinner.

SHORT BUT ENJOYABLE STAY

Ocena na stronie TripAdvisor 4.0/5

Ross H Business - 08/01/2021 Opinia zatwierdzona w TripAdvisor

ARRIVED PRE CYCLONE and managed to get out the next morning to Mt Isa safely. Easy check in and check out. Enjoyed my free welcome drink - though i think i may have been charged for it. Good food at their busy restaurant. Comfy bed and good a/c. Bathroom fine.

Christmas with the family

Ocena na stronie TripAdvisor 4.0/5

FJB56 08/01/2021 Opinia zatwierdzona w TripAdvisor

We had 12 nights at the Mercure Townsville. The room was neat and tidy and very clean. Unfortunately it was showing its age though. Some of the rooms have been modernized but ours hadn't. We had a great view of the lake. The staff cannot be faulted. They were awesome.

Najnowsze opinie: 20

Partner: TripAdvisor

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