Mercure Townsville 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 3 233

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166 Woolcock St, 4812 TOWNSVILLE, Australia

Opis

O hotelu

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

Nasze pokoje

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Lokalizacja hotelu

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

Pozycja GPS:-19.2709, 146.786014

Telefon
Faks +61 7 4725 1384

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 3 233

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 271

Townsville

Ocena na stronie TripAdvisor 4.0/5

candy2111 Couples - Opinia zatwierdzona w TripAdvisor

You can't go wrong staying at the Mercure Woolcock street. Have been staying at this hotel for a few years and for many more to come.

Dear candy2111, Thankyou for a lovely review. Always a pleasure to have you stay with us and we look forward to welcoming you back soon. All the best

Fantastic (as always)

Ocena na stronie TripAdvisor 5.0/5

Jeff A Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Mercure Townsville is a great hotel, the team are always friendly and welcome you back each time. Bobbie in the restaurant is a super star, always great to see her smiling. Rooms are clean and very comfortable. Easy parking, great pool, and excellent A/C in the rooms.

Dear Jeff, Thankyou for a lovely review of Mercure Townsville. Always a pleasure to have you stay with us and we look forward to welcoming you back soon. Regards

Dirty, dated and disgusting!

Ocena na stronie TripAdvisor 1.0/5

Aubs7163 Rodziny - Opinia zatwierdzona w TripAdvisor

Filthy, dated and disgusting room with hand prints, dirt, dust and broke furniture. The aircon has filthy water marks running down the wall above child’s bed. It hasn’t seen a wall wipe or paint since the 80s. Disgusting state! Room wasn’t dusted, light fittings are yellow in filth, door is sticky and visibly dirty. You’d be better in a hostel!

Dear Aubs7163, Thankyou for your feedback in regard to your recent stay with us at Mercure Townsville. Apologies that our rooms did not meet your expectations. It would be great to know which room you occupied as I would like to investigate the matter further. Kind Regards

Great location

Ocena na stronie TripAdvisor 4.0/5

FrequentTraveller189 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This is my regular place to stay when visiting Townsville for work. The updated room I stayed in this time was pleasant. Although the TV volume didn’t work when I arrived, and even though staff were told nothing happened to fix it. Regular rooms definitely need a refurbishment. The hotel definitely needs some work as it’s tired and it’s showing. It’s central to most things. Car parking available which is great.

Dear FrequentTraveller189, Thankyou for taking the time to review your recent stay with us. We are in the midst of a refurbishment on a large number of our rooms. This will entail several updates that include new flooring, new lighting, new furniture amongst many other changes. Hopefully on your next visit you will notice a vast difference. All the best

Wouldn't stay here again

Ocena na stronie TripAdvisor 3.0/5

PBandBV Opinia zatwierdzona w TripAdvisor

Our first impression was that it was nice - big atrium seating and reception area, lush gardens, nice pool, and friendly reception staff. Sadly, from there it went down hill. The room was tiny and the bathroom even smaller. The door to the bathroom couldn't fully open as it hit the toilet. The shower stall was spacious but there wasn't enough conditioner in the dispenser for one person let alone both of us. To access room service you had to scan a QR which would have been impossible for many elderly people such as my mother-in-law who can't use a smart phone due to vision issues. She can use magnification to read a hardcopy menu. There was only one accessible power point in the sleeping/living area. The rooms weren't well insulated and thus we very noisy and there wasn't a phone in the room so if you had a question for reception staff you had to walk back to the Atrium Reception area. Had there been a phone in the room we would have called Reception about the children running back and forth yelling and squealing after midnight. Who wants to get dresses at 1am to make the trek through a garden on a narrow path to ask Reception to contact the lazy, neglectful parents? All in all we didn't think we received value for money.

Dear PBandBV, Thankyou for taking the time to comment on your recent stay with us. Apologies that we did not meet your expectations. Our hotel is currently in the midst of a refurbishment which will entail some significant changes to our accommodation rooms and public area spaces. With the changes in technology we are trying to ensure we keep up with the times and have QR codes for room service like many hotels around the world. We appreciate your feedback and hope to see you again. Kind Regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 434 Liczba opinii 8.9/10 Lokalizacja
  • 1 525 Liczba opinii 5.8/10 Pokój
  • 1 474 Liczba opinii 9.1/10 Obsługa
  • 48 Liczba opinii 1.4/10 Internet
  • 692 Liczba opinii 6.8/10 Jedzenie
  • 650 Liczba opinii 5.5/10 Czystość
  • 586 Liczba opinii 5/10 Komfort
  • 453 Liczba opinii 6.9/10 Udogodnienia

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