Mercure Townsville 4성

Name: Mercure Townsville - AccorHotels - ALL
Address: 166 Woolcock St, TOWNSVILLE, 4812, AU
Telephone: +61747594900
Rating: 4.2

고객 평점 (ALL 평가) 4.2/5 3,262 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

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166 Woolcock St, 4812 TOWNSVILLE, Australia

Mercure Townsville

진정한 현지 경험을 할 수 있는 호텔

Mercure Townsville is a resort-style hotel close to the city and 2km from the airport. The hotel offers 12 2-Bedroom Deluxe Bungalows, and 162 accommodation rooms spread across two levels in various blocks set amidst 11 acres of lush tropical gardens, with the first floor accessible via stairs. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, tennis courts, a poolside restaurant and award-winning conference spaces for up to 350 people.

Situated just minutes from the centre of Townsville, Mercure Townsville offers guests the ideal base for exploring the city and its surrounds. Guests staying at this contemporary Townsville hotel are within easy reach of the city's sporting and cultural attractions, its many restaurants and shops, the Flinders Street entertainment precinct and the Strand development. Located close to Townsville's port, the hotel also allows guests to explore nearby Magnetic Island, home to an array of flora and fauna.

Situated close to the city centre and airport, Mercure Townsville provides an excellent base for exploring the region. Guests can explore Townsville and its surrounding attractions, such as Magnetic Island, the Great Barrier Reef and Billabong Sanctuary.

Mercure Townsville is the perfect choice when visiting this wonderful region in North Queensland. Whether you're travelling for business or leisure, our friendly and professional team are ready to welcome you to your home away from home.

Michael Rignall 호텔 매니저

Mercure Townsville wishes to advise that due to some technical issues beyond our control, a number of our in-room telephones are currently offline. We are working on a solution to resolve this issue and hope to have them back online in the near future.
On behalf of the team, we apologise for any inconvenience and thank you for choosing Mercure Townsville as your accommodation provider.

호텔 추가 정보

Unlimited free WiFi throughout
Outdoor pool, floodlit tennis courts, gym access
Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner
Indoor and outdoor conference space
Complimentary car parking

숙박

객실

Standard Room 1 Queen Bed

2명 최대
15 m² / 161 sq ft

침구 1 x 퀸사이즈 베드
전망: 정원쪽

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객실

Standard Room 1 Queen and 1 Single Bed

3명 최대
15 m² / 161 sq ft

침구 1 x 퀸사이즈 베드 그리고 1 x 싱글 베드
전망: 정원쪽

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예약

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객실

Superior Room 1 King Bed

2명 최대
15 m² / 161 sq ft

침구 1 x 킹사이즈 베드
전망: 수영장쪽 또는 호수쪽 또는 정원쪽

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객실

Premium Room 1 King Bed

2명 최대
15 m² / 161 sq ft

침구 1 x 킹사이즈 베드
전망: 정원쪽

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객실

Deluxe Room 2 Queen Beds

비 계약 사진

4명 최대
24 m² / 258 sq ft

침구 2 x 퀸사이즈 베드
전망: 호수쪽
가장 많은 숙소: 발코니

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스위트

Deluxe Room 1 King Bed

2명 최대
24 m² / 258 sq ft

침구 1 x 킹사이즈 베드
전망: 호수쪽
가장 많은 숙소: 발코니

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스위트

Family Room 1 Queen and 2 Single Beds

4명 최대
24 m² / 258 sq ft

침구 1 x 퀸사이즈 베드 그리고 2 x 싱글 베드
전망: 호수쪽 또는 정원쪽

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호텔 위치

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

GPS:-19.2709, 146.786014

+61 7 4759 4900

+61 7 4725 1384

Railway station
Bus stop
Ferries

CASTLETOWN SHOPPING CENTRE

Bus stop

접근: 500 m / 0.31 mi 5 min walk / 2 min drive

TOWNSVILLE STATION

Railway station

접근: 4 km / 2.5 mi 5 min drive

SUNFERRIES

Ferries

접근: 5 km / 3.13 mi 5 min drive

CIVIC THEATRE

Opera/symphony/concert hall

접근: 2 km / 1.25 mi 15 min walk / 5 min drive

TOWNSVILLE FIVE

Cinema district

접근: 3 km / 1.88 mi 5 min drive

CIVIC THEATRE

Entertainment/theatre district

접근: 3 km / 1.86 mi 5 min drive

MUSEUM OF TROPICAL NTH QLD

Museums

접근: 4 km / 2.5 mi 5 min drive

ANZAC PARK

Historic monument

접근: 4 km / 2.5 mi 5 min drive

QUEENS GARDENS

Botanical gardens

접근: 4 km / 2.5 mi 5 min drive

REEF HQ AND IMAX DOME THEATRE

Aquarium

접근: 4 km / 2.5 mi 5 min drive

TOWNSVILLE MUSEUM

Museums

접근: 4 km / 2.5 mi 10 min drive

IMAX DOME THEATRE

Entertainment/theatre district

접근: 5 km / 3.11 mi 5 min drive

MARITIME MUSEUM OF TOWNSVILLE

Museums

접근: 5 km / 3.13 mi 5 min drive

BREAKWATER CASINO

Casino

접근: 5 km / 3.13 mi 10 min drive

CANNON PARK

Cinema district

접근: 7 km / 4.35 mi 10 min drive

CLUDEN PARK

Racetrack

접근: 12 km / 7.46 mi 15 min drive

MURRAY SPORTING COMPLEX

Sports centre

접근: 12 km / 7.46 mi 15 min drive

MAGNETIC ISLAND

Tourist attraction

접근: 12 km / 7.46 mi 30 min drive

MELVILLES PIONEER FARM

Amusement park

접근: 20 km / 12.5 mi 20 min drive

BILLABONG SANCTUARY

Amusement park

접근: 20 km / 12.5 mi 20 min drive

PALUMA NATIONAL PARK

Tourist attraction

접근: 70 km / 43.75 mi 50 min drive

STRAND ESPLANADE

Beach area

접근: 5 km / 3.13 mi 5 min drive

PALLERENDA

Beach area

접근: 6 km / 3.75 mi 10 min drive

CASTLETOWN SHOPPING CENTRE

Shopping centre/mall

접근: 500 m / 0.31 mi 2 min walk

CASTLETOWN SHOPPING CENTRE

Shopping district

접근: 500 m / 0.31 mi 2 min walk

PALMER STREET

Restaurant and cafe district

접근: 3 km / 1.86 mi 45 min walk / 5 min drive

STOCKLAND

Shopping district

접근: 5 km / 3.13 mi 5 min drive

WILLOWS

Shopping district

접근: 7 km / 4.38 mi 10 min drive

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 10:00까지

호텔 인근

수영장
주차장
애완 동물이 금지되어있다
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
룸 서비스

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

미팅 & 이벤트

회의실 수: 13
가장 큰 방의 표면: 1471 m² / 15833 sq ft
최대 수용 좌석 수: 500
연회 최대 수용 인원: 500

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.2/5 3,262 리뷰

TripAdvisor 평가 4.0/5 1,278 리뷰

Mercure nice. TripAdvisor boo

Rebecca W 2025. 3. 2 TripAdvisor 인증 리뷰

The Mercure is not the issue. Unfortunately trip advisor provided no contactable number and no accessible email. There were unpredictable floods which were out of my control and could not drive on the road to get to the hotel. Unfortunately I did not pay the extra money for a refund if necessary and lost the full payment for what would have been hopefully a nicer experience staying in the more expensive villa amongst a poor experience. So anyway, dear trip advisor, a contactable number with a human on the other end of the line would have been nice.

A must stay when in Townsville !

Dean_Cer 비즈니스 - 2025. 2. 15 TripAdvisor 인증 리뷰

What a fantastic stay we have had at the Mercure Townsville. Make no mistake the executive level are taking this already great Mercure to the next level with state of the art resort facilities including a plethora of event and conference space, refurbished rooms, on site Celsius restaurant with a devine selection of entrees, mains and deserts. The grounds are impeccably maintained with some rooms overlooking the lake from a spacious balcony with chairs and tables, often missing. The Mercure resort has a pool and spa space wrapping around the main bar and restaurant space adding to a wonderful oasis feel while you dine or indeed indulge in a spa and dip in the pool or a ice cold beverage from the very nearby well stocked bar. Room was extremely spacious, impeccably clean, modernised, comfortable beds, large tv and large bathroom and most importantly an amazing air con! Probably the biggest asset of the Mercure is the amazing Staff! A massive thank you to Alley in reception for your very kind and understanding support for our disaster work. Having the comfort of the Mercure after our field work was heaven sent and we appreciate so much that we had somewhere to rejuvenate when so many didn’t. Shout also to Hailey, and Ria-Jai. It would be remiss of me to not mention the most amazing F&B staff who feel now more like family then hosts and servers. This includes the most lovely fellow Aquarian Bobbi followed by Harrison, Abbey, Faith, Valentina, Daniella, Belan. Shout out to Yvonne from housekeeping and a special shout out to Matteo ciao! Thank you for the awesome breakfasts and lastly a huge thank you to Benny the Masterchef for putting together an amazing spread for dinner including one of the best cooked rib eye fillet I have ever had. The food here at the Mercure really has to be experienced and I can’t rate the Mercure highly enough if staying anywhere in the area. Close to the airport and city centre with lots of on site facilities to enjoy. The Mercure is really transitioning into modern guest focused accommodation and all at a great price point. I was particularly impressed with the recognition of all tiers of the Accor loyality program. Comp parking, tennis courts, pool spa food wow you will not even want to leave! Thank you team Mercure and all the staff I didn’t get a chance to meet. Can’t wait to return under better circumstances. Dean from Melbourne.

Doors didn't lock properly making it not safe at all

fiona867 가족 - 2025. 1. 22 TripAdvisor 인증 리뷰

Credit where it's due - This place has lifted its game

jtalb1989 2024. 12. 27 TripAdvisor 인증 리뷰

A couple of years ago I posted a review stating some issues with this hotel. I will not mention those here as they have mostly been rectified, and I'm posting this follow up review as I believe in fairness and giving credit where it's deserved. There's little more I appreciate in a hotel than a manager who is open enough to take on feedback and make improvements. So big shout out to the GM who has done just that. So! Things I love... - Accor members always treated well: As a Gold member I'm often overlooked at Accor hotels, as my status is still considered to be on the lower end of the scale. At Mercure Townsville I have always received a welcome gift, a warm friendly greeting at reception and have more often than not been accommodated for early check-in and late check-out. - Comfy rooms: For the most part I have found the rooms very comfortable. The beds are always great, excellent selection of pillows from small to large, soft to firm, and the air conditioning is almost always frosty. - Beautiful pool: This is a big one for me. It's a weird trend in North Queensland, a pool is of course a must in this warm climate, but it's funny it can be 40 degrees outside and the pools in a lot of hotels still somehow manage to be too cold to enjoy them! Mercure's pool gets it just right I think. It's not hot, but it's just heated enough that you can comfortably slip in on a hot day. Also appreciate the shade umbrellas that have been put up around the pool. A shade cloth would be great even just over half the pool, but it's not a dealbreaker as it is. - Great food: While not an extensive menu there does appear to be something for just about everybody. I have dined both in the restaurant and ordering room service and have 9 times out of 10 been very satisfied with the quality of the food. Standout for me is the pork cutlet with mash, absolutely delicious! - Location: As somebody who doesn't drive, I always look to base myself centrally enough within walking distance of amenities. While it is a little out of the way (for non-drivers), and will require either a bus ride to nearby Castletown, or a direct Uber ride to get to, once you're there you're very centrally located. As mentioned, Castletown Shopping Centre is about a 5 to 10 minute walk away, and you've also got a complex just next door that offers various fast food options as well as a Night Owl convenience store. So the location is honestly the best you're gonna get in Townsville if you're without a vehicle. - 24 hour front desk: This is such a win for the hotel. Would you believe that there are only maybe 2 or 3 hotels in Townsville now that actually have a 24 hour desk? And 2 of those are insanely priced. As a seasoned traveller, this is such an important factor to me. There's nothing worse than getting stuck in a situation that would require calling reception, only to realise it's after hours. After one too many instances of this, I only stay at hotels with 24 hour reception nowadays. So I appreciate this immensely and hope that this is something Mercure Townsville will always offer. - The setting: Honestly? It's easily the most beautiful accommodation in Townsville, and I mean that genuinely. The gardens are beautifully kept, the lake is serine (most rooms you'll be able to see the lake otherwise you can always go for a walk around it), and there's an abundance of tropical wildlife, keep an eye out for the cute little possums! Now here's where I think there is still room for improvement... - Breakfast buffet: While I do love it and I do note that it pretty much already caters to everybody, it could do with a few more choices for people with alternative diets. I'll throw in some suggestions here, chicken sausages would be an excellent addition. I dislike starting my day with red meat, and I've noticed the sausages on offer are always beef snags. Vegetable dim sums are something a lot of Accor hotels are offering, these are easy to steam in large batches and that easily caters for vege/vegan guests. Some more cold selections would be awesome. I do note the welcome addition of coconut yoghurt (yum!), but some more toppings to go with it would be great, berry compote is an easy addition here, but I've noticed it's only occasionally offered. Other than that though, breakfast is great! - Some air conditioning issues: It does need to be noted that some of the rooms do struggle to cool effectively, and there have been the odd cases where air conditioners have outright failed. I do acknowledge that this would be a massive outright cost to fully replace all these units, but equally it must be acknowledged that air conditioning in North Queensland is of absolutely vital importance. Do note though, the hotel does always make every effort to relocate guests should the aircons fail. Perhaps keeping some pedestal or desktop fans on hand to put in the rooms would be a good bet for those super hot days when aircons are struggling to cool the rooms completely. - Noise issues: Now I do want to start off by saying I do understand that this is a function hotel, so noise is to be expected. However, the distinction I want to point out here is that there is a difference between volume levels, and bass levels. The bass levels were my issue on a recent stay. I have history in audio engineering, so to me the solution to keeping both the guests of the hotel and the function guests happy, is just turn down the BASS setting on the sound system. In most cases, volume can be kept quite high without carrying and reverberating through most surfaces. Bass however is very different, it carries far and it pierces through walls etc. So this issue can absolutely be rectified by simply placing restrictions on these functions on how high they can have the bass levels. In my experience, the bass does NOT need to be high in order for the sound to be satisfactory. In fact when I was playing gigs, I didn't use a sub woofer at all, and never had any complaints about the sound. So just something to take note of here for the hotel. Bass can be incredibly disruptive to people who have booked into the hotel with the intention of getting a good nights sleep, and if I were not a regular that's probably something that would make me not consider coming back. That's really the only issues I have, and I hope I haven't emphasised those too hard as I certainly do not mean to. They are minor issues at what is otherwise a fabulous hotel in a great location, in a beautiful setting in the heart of North Queensland. I do want to once again extend big props to the general manager who has made every effort to make this hotel the best that it can possibly be. Big thanks from this Accor member. TL;DR: The Mercure Townsville stands out as one of my favorite places to stay. From excellent treatment of Accor members to comfy rooms, a perfectly heated pool, delicious food, and a beautiful tropical setting, it ticks so many boxes. There are still minor areas for improvement, but overall, it’s a fantastic hotel that’s clearly committed to providing a top-notch experience, and I’m grateful for their efforts.

Dear jtalb1989, Thankyou for your taking the time to review your recent stay with us. Over the past 2 years we have made many significant changes as you have pointed out but realise there are still many more things that need to be done. In 2025 we have a number of projects that will be undertaken including the continuation of our refurbishment program. new furniture for the restaurant and some changes to our buffet and bar area in particular. We look forward to welcoming you back in 2025, and hope you have a wonderful new year. All the best

Excellent Stay

Matius P Friends getaway - 2024. 12. 2 TripAdvisor 인증 리뷰

제휴 TripAdvisor

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455 리뷰 9.2/10 위치
1,619 리뷰 6.3/10 객실
1,471 리뷰 8.9/10 서비스
48 리뷰 1.7/10 인터넷 가격
714 리뷰 7.3/10 레스토랑
677 리뷰 5.8/10 청결도
597 리뷰 5.4/10 안락함
478 리뷰 7/10 편의 시설

102 리뷰 9.2/10 위치
458 리뷰 6/10 객실
439 리뷰 9.1/10 서비스
25 리뷰 1.7/10 인터넷 가격
229 리뷰 7/10 레스토랑
213 리뷰 5.4/10 청결도
142 리뷰 5.1/10 안락함
32 리뷰 7.1/10 조식

89 리뷰 9.3/10 위치
302 리뷰 6.7/10 객실
270 리뷰 8.9/10 서비스
124 리뷰 6.8/10 레스토랑
122 리뷰 5.7/10 청결도
95 리뷰 5.3/10 안락함
69 리뷰 9.3/10 수영장
39 리뷰 7.3/10 조식

82 리뷰 9.4/10 위치
293 리뷰 6.5/10 객실
289 리뷰 9/10 서비스
5 리뷰 0.7/10 인터넷 가격
129 리뷰 7.6/10 레스토랑
123 리뷰 5.8/10 안락함
106 리뷰 6.2/10 청결도
47 리뷰 6.9/10 조식

23 리뷰 8.9/10 위치
99 리뷰 7.3/10 객실
106 리뷰 9/10 서비스
6 리뷰 0.6/10 인터넷 가격
35 리뷰 6.5/10 청결도
33 리뷰 7.5/10 레스토랑
29 리뷰 6.2/10 분위기
14 리뷰 7.3/10 조식

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Townsville 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.

Mercure Townsville 4성

호텔 추가 정보

숙박

Standard Room 1 Queen Bed

Standard Room 1 Queen and 1 Single Bed

Superior Room 1 King Bed

Premium Room 1 King Bed

Deluxe Room 2 Queen Beds

Deluxe Room 1 King Bed

Family Room 1 Queen and 2 Single Beds

Deluxe Bungalow 2 Bedroom

호텔 위치

호텔 서비스

CELSIUS RESTAURANT

CELSIUS BAR

2 아침 식사

수영장

2 피트니스 센터

Spa

미팅 & 이벤트

웨딩

고객 리뷰

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Mercure Townsville 4성

호텔설명

호텔 추가 정보

숙박

Standard Room 1 Queen Bed

Standard Room 1 Queen and 1 Single Bed

Deluxe Room 1 King Bed

Family Room 1 Queen and 2 Single Beds

Deluxe Bungalow 2 Bedroom

호텔 위치

호텔 접근 및 교통

호텔 서비스

CELSIUS RESTAURANT

CELSIUS BAR

2 아침 식사

수영장

2 피트니스 센터

Spa

미팅 & 이벤트

웨딩

고객 리뷰

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