Novotel Darwin CBD 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 1.144 opiniones

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100 The Esplanade, 0800 Darwin, Australia

Descripción

Extras del hotel

  • Acceso a Internet WIFI. Zona de trabajo ergonómica. Televisión por cable

  • Fantástico desayuno tipo bufé con platos fríos y calientes

  • Restaurante con cocina australiana moderna, terraza con vistas al puerto

  • Bar de cócteles Jabiru con Hora Feliz todos los días

  • 2 versátiles espacios para eventos

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Localización del hotel

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Teléfono
Fax +61 8 7906 2211

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

ZEST RESTAURANT AND TERRACE

Venga a disfrutar de una cocina única y exótica en el restauranet Zest, abierto todos los días para desayunos y cenas. Cocina australiana moderna para disfrutar afuera, con vista al puerto, durante la temporada seca.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.1/5  1.144 opiniones

Valoración de TripAdvisor  3.4/5  1.812 opiniones

Never again

Nota de Tripadvisor 3.0/5

travelerfromdarwin Valoración certificada de TripAdvisor

This hotel needs some serious renovations. We booked this room for a staycation during NYE for the family. Not sure if it’s because we booked it under the “Local NY price” so they gave us the worst room or all rooms are horrible. Breakfast is also not that great with their options, even so the kitchen struggled to keep up topping up when there’s only 6 things food to top up. the room have that distinct smell I couldn’t explain, it’s like a mixture of musky damp room + sea salt water. The staff members are all wonderful, helpful, & kind. I just really hope Novotel will do some sprucing with their building, because with the amount of money we paid for the rooms, we’d rather just stayed at a motel. For reference, we paid $600++ for 2br , for 2 nights. We did ask the staff member if they can move us for a different room, but they’ll charge us $60 on top of that, we don’t want to risk getting the same conditioned room & pay more. Would not stay here ever.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our staff wonderful, helpful, and kind. At the same time, we’re truly sorry that the condition of the room and other aspects of your stay did not meet your expectations, particularly during your New Year’s stay. Please be assured that your comments regarding the room, breakfast, and overall facilities have been shared with our management team as part of our ongoing plans for improvements. We greatly appreciate your honesty, and we hope to have the opportunity to welcome you back in the future under improved circumstances. Sincerely, Hendry

Great location, friendly staff

Nota de Tripadvisor 5.0/5

Neil H Valoración certificada de TripAdvisor

We stayed at Novotel CBD Darwin over 2 separate stays during in October. Our room was booked by our travel agent and on arrival there was a slight misunderstanding with the room that was booked. The receptionist on duty at the time, Rubal, without hesitation changed our room to a waterfront facing room. She could not have been more helpful and was a pleasure to deal with, always welcoming on the front desk. The Hotel is ideally located,being close to the city and also right on the esplanade. It was a perfect location to use as a base while we travelled around the region. Only a short Uber ride to Mindil Beach Markets, Casino etc and a quick walk to the many Waterfront dining options. Great value for money The rooms although now slightly showing their age were always very clean and tidy. Thanks to the housekeeping team for their dedication Would definitely stay here again based on this experience

Dear Neil, Thank you so much for sharing your experience! We’re delighted to hear that Rubal and our team were able to make your stay enjoyable, and that you appreciated our location and clean rooms. Your kind words will be shared with the team, they’ll be thrilled to know their efforts are recognized. We look forward to welcoming you back to Novotel Darwin CBD on your next visit! Kind regards, Hendry

The Good, the Bad and the Ugly!

Nota de Tripadvisor 2.0/5

TamzinS Valoración certificada de TripAdvisor

Sadly not the Novotel experience I'm used to as an All Accor Member and definitely not a four star hotel. The Good - The reception and bar staff were friendly and helpful however I could see that they were struggling with all the requests and enquiries. The bed was comfortable and pillows great as were the hand soap and body wash. I was upgraded to a room with a separate lounge which was great and offered me more space, however it looked over the carpark at the rear of the building. The Bad - The room was far tired... cracked tiles in the bathroom, the bathroom fan that came on at 5.30am that you can't turn off so have to shut the door, the loud fridge which has the light on 24/7 which keeps you awake and the loudest air con I've heard in years! The curtains had holes in them and looked rotten! The tiles were cracked in the bathroom (floor and walls) and you could see where there had been multiple attempts at mounting things on the wall that had not been successful with rudimentary repairs made. The top of the toilet was stained (I hope with bleach given the colour) and the shower, and other areas, just need a good scrub. The Ugly - The display for the air con was non existent and I couldn't see what I was setting. I had to go down to reception to ask for someone to fix it. The towels were threadbare in places and in other places so thin you could see through them. The shelves in the bathroom had not been dusted for months and they had rust stains on them from the brackets. However the most disturbing thing was the blood on the back of the bathroom door which made me wonder if it had ever been closed to clean anything, including the shower, behind it... This hotel is in desperate need of a refurb and until that is completed I would not recommend staying here if you are looking for a four star experience.

Hi Tamzin, Thank you for taking the time to share your detailed feedback. We sincerely apologize that your stay did not meet the high standards you expect as an All Accor Member. While we’re pleased you found our reception and bar team friendly and your room comfortable, we truly regret the issues you experienced with the room condition, bathroom, and amenities. Please know your comments have been shared with our management and housekeeping teams to help us identify areas for improvement. We are committed to enhancing our facilities and service so that future stays better reflect the Novotel standard. We hope to have the opportunity to welcome you back and provide the experience you deserve. Kind regards, Hendry

Excelente

Nota de Tripadvisor 5.0/5

Rakel34_11 Valoración certificada de TripAdvisor

Estuvimos dos noches en este hotel para visitar el Parque Nacional de Kakadu. La estancia fue perfecto. Las habitaciones son amplias y disponen de todas las comodidades, cama grande, buen servicio y limpieza. Destacar la recepcion del hotel rodeada de plantas y flores, muy chulo. La piscina viene muy bien para darse un chapuzón y refrescarse. El servicio a destacar, incluso nos permitieron dejar las maletas durante los tres dias q estuvimos fuera y luego nos las dejaron en la habitacion

Nefasto

Nota de Tripadvisor 2.0/5

Saustral Valoración certificada de TripAdvisor

Una experiencia bastante desagradable. La pintura descascarillada, los sanitarios y el baño lleno de oxido y moho. Las cortinas de la habitación también con moho. La puerta con agujeros. Moqueta y sillones sucios y llenos de manchas tanto dentro de la habitación como en los pasillos...Para recomendarlo el Corte Ingles bastante nefasto.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 373 opiniones 9.7/10 Ubicación
  • 694 opiniones 5.1/10 Habitación
  • 686 opiniones 8.8/10 Servicio
  • 9 opiniones 3.6/10 Internet
  • 292 opiniones 5.7/10 Comodidad
  • 282 opiniones 3.4/10 Limpieza
  • 136 opiniones 6.2/10 Desayuno
  • 66 opiniones 4.1/10 Piscina

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