ノボテルパリガールドリヨン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 4,187 件のレビュー

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2 rue Hector Malot, 75012 パリ, フランス

説明

ホテルのその他の情報

  • 屋内温水プールとフィットネスセンターは午前7時から午後11時まで営業しています。

  • 地中海のアクセントを取り入えたオリカフェバー&レストラン

  • パリの広々とした客室（最大4名様まで）

  • マレ、バスティーユ、アコーアリーナに近い

  • 地下鉄14号線でオルリー空港、RER A線でディズニーランドに直通

当ホテルの客室

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ホテル所在地

ノボテルパリガールドリヨン

2 rue Hector Malot
75012 パリ
フランス

GPS:48.84538, 2.375301

電話番号
ファックス +33 1 44 67 60 60

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR

プロヴァンス風レストラン「Olicéa」では、ボリュームたっぷりのお料理や太陽の恵みをたっぷりに受けたタパスをご用意しております。地元の旬の食材を活かした地中海料理をご堪能ください。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  4,187 件のレビュー

トリップアドバイザーの評価  4.0/5  3,854 件のレビュー

2023エクセレンス認証

Disaster experience with very poor people

トリップアドバイザーの評価 1.0/5

Thomas G トリップアドバイザー認証口コミ

I would think twice before booking at this hotel. And especially do not rely on their payments system. I booked 5 nights in Paris in December 2024. I booked on the website and payment was confirmed. I received a booking reference via email. Novotel then cancelled my booking, saying there was a payment problem, and never informed me. So 5 days before my trip, I contacted them to check everything was OK and they told me my reservation was cancelled. The staff and the manager did not lift a finger to help me. So I had to find somewhere else at the last minute. Very bad experience.

Dear Tom, We have read your 2 reviews on different platforms. You intiated your pre-paid booking through the website 3 weeks ago. The transaction failed which means there was a problem with your card and we did not receive the payment. In that case the booking is automatically cancelled as the paiment can not be done. Following that event you received an automatic mail informing you about the cancellation of your booking. Four days before your arrival, you contact us to validate your booking. Our team informs you about the cancellation and you mention not receiving a mail. Two days ago you contact our team again and we offer you to do the payment again keeping the initial price. You refuse saying you already have booked another hotel. You can not say our team "did not lift a finger" as we offer you to re-do the payment for the same booking. Thank you very much. Have a lovely day. Léa - Community & Quality Manager Novotel Paris Gare de Lyon

好立地、親切な従業員

お客さまの声 4.5/5

匿名 ビジネス - 確認済みレビュー すべて

何一つ嫌な思いのしない、快適な宿泊だった

Perfect location

トリップアドバイザーの評価 5.0/5

Steve B トリップアドバイザー認証口コミ

We were in Paris for 3 nights and needed a room near Gare de Lyon, so this was an obvious choice. The room itself was fine, we slept well, staff were helpful. The location was just what we needed-right by the metro and TGV station, plenty of restaurants and shops nearby. It's Paris so it's not cheap, but we'd stay here again.

Dear StevebG, What a delight to read your lovely review ! We are happy to know you appreciated your stay in our hotel and your confortable room. Indeed we are located in a lovely nighbourhood with many shops, and lovely sites to visit such as the Coulée verte (Park), Pont des Arts, Opéra Bastille ... We can not wait for you to come back. Have a lovely day. Léa - Community & Quality Manager

Horrible staff horrible hotel

トリップアドバイザーの評価 1.0/5

Rana B トリップアドバイザー認証口コミ

Worst hotel experience, don't recommend for anyone to stay in that hotel. The room was dirty, tight and smell bad, cleaning services are horrible. They don't change beddings. Unprofessional rude staff. We had an incident there, the cleaner came into our room and scatter all the garbage around just to get extra charges for cleaning, so whoever want to stay there make sure you take photo for your room before you leave it. All in all, very bad experience maybe the only good thing about this hotel is its location next to the train station.

Dear Ranab562, I am really surprised by your comment. The event you describe is unlikely to happen. Our cleaning team does not scatter garbage around the rooms for fun or to had a small extra charges. Furthermore, for the stay above 2 days, our team changes the beddings at least every two days. If you have any kind of cleaning problem during your stay the best is to reach out to reception directly. I wish you a lovely day. Léa - Community & Quality Manager

Meets the mark nicely

トリップアドバイザーの評価 5.0/5

dkeith トリップアドバイザー認証口コミ

Stayed here as a stopover on a long rail journey. Did a bit of advance research on how to get there from the train station and glad I did as no signage, that I could see, inside the station. However exited Hall 2 at Place Henri Frenay then turned left and walked for 90 seconds to the hotel entrance . Hotel common areas and the room were quite nice and the restaurant was fine for supper and breakfast. Only drawback was at the restaurant for breakfast where , except for someone checking your room number for those with breakfast included in their rate, there was no greeter for seating, coffee arrangement etc. However a minor point as this was a comfortable inn that did the job quite nicely.

Dear dkeith, We thank you for taking your time to share your feedback with us. Unfortunatly, we are not allowed to put any sign in the train station to indicate our location. We are glad you found our establishment quite easily. Usually we have someone at breakfast who welcome you and accompany you to your seat. I have notified our Restaurant Manager about your review. We do hope that overall you enjoyed your stay with us. We wish you a lovely day. Léa - Community & Quality Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,730 件のレビュー 9.5/10 ロケーション
  • 1,899 件のレビュー 7.6/10 客室
  • 2,163 件のレビュー 9/10 サービス
  • 16 件のレビュー 6.8/10 インターネット
  • 1,045 件のレビュー 8.2/10 朝食
  • 975 件のレビュー 7.5/10 快適さ
  • 662 件のレビュー 8.1/10 清潔さ
  • 490 件のレビュー 6.5/10 料理

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周辺の他の施設

パリのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。