Novotel Genova City 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 862 comentários

Extras do hotel

  • A poucos minutos a pé do terminal de cruzeiros

  • Piscina exterior e solário (temporariamente indisponíveis). Centro de fitness 24 horas por dia

  • ALL SAFE - Hotel certificado pelo SGS

  • Centro de convenções, aluguer de computador

  • Estacionamento privativo no local, altura máxima de 176 cm

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Novotel Genova City

Via Antonio Cantore 8
16149 GENOVA
Itália

GPS:44.410576, 8.901636

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

CANTORE8 BAR&CUCINA

O restaurante Cantore8 dispõe de maravilhosos pratos da cozinha italiana e regional num ambiente acolhedor. Menu especial para crianças

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.1/5  862 comentários

Classificação do TripAdvisor  3.5/5  2.791 comentários

Standard chain hotel

Nota Tripadvisor 4.0/5

rodrigo_maringa Avaliação com certificação TripAdvisor

Standard chain hotel, with good rooms and good bathroom, very clean. Fast check in. Breakfast with plenty of food options, but with only two hot drinks machines there was a long queue. The hotel has paid parking, with fair value and easy to park.

Otima localização e serviços

Nota clientes Avis 5.0/5

Márcio L. D. C. Casais - Comentários confirmados de ALL

Como fiquei apenas uma diária, prefiro não descrever, mas tudo foi 100% durante nossa estadia

Excelente quarto e café da manhã

Nota clientes Avis 5.0/5

Roni Casais - Comentários confirmados de ALL

Hotel excelente, quarto limpo, aconchegante, banheiro muito bom e excelente café da manhã. Funcionários prestativos e atenciosos.

So sad

Nota Tripadvisor 1.0/5

Alfalasi1 Famílias - Avaliação com certificação TripAdvisor

At check-in waited too long, staff were talking and attending guests not in order. I love Accor Hotels. The best. And I love Novetel hotels. But this building is too old. AC bad. Furniture too old. Toilet doors barely functioning . towels and bed sheets disgusting. I’m just very disappointed. Never thought Novetel names can be this low.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

friendly staff, nice location but facilities need upgrade

Nota Tripadvisor 2.0/5

kyfrance Famílias - Avaliação com certificação TripAdvisor

staff were very helpful and would try to help you on all your queries. hotel was close to the bus stop (#18 to go to city center), and the nearest metro station (dinegro) was about 10-15 mins by foot. but if it is summer, it's really hot and you'll be sweating at the time you reach this station. breakfast was just OK, food was less compared to other novotel hotels i've used in the past. room was not so clean expected of a 4-star hotel (especially the bathroom) - need to improve on this. sink was also not on the expected state, water could be accumulated easily and could take time to be drained. elevator was a nightmare, took forever to have your place. it says 11 person capacity, but could not take more than 5 people. there were only 2 physical elevators, and we've experienced a day that the other one was not working. there is a swimming pool, but not usable in the morning (closed) because according to the front desk, the person with the key comes in the afternoon (let down when you want to spend your morning at the pool). also very small TV (and no hdmi interface) nor apps.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 888 comentários 7.8/10 Localização
  • 1.337 comentários 5.3/10 Quarto
  • 1.082 comentários 8.6/10 Serviço
  • 17 comentários 9.4/10 Internet
  • 767 comentários 7.7/10 Pequeno-almoço
  • 597 comentários 3.8/10 Limpeza
  • 422 comentários 3.9/10 Atmosfera
  • 381 comentários 5.8/10 Comida

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