We loved the property. They gave us an amazing complimentary upgrade to a suite. All the staff were very helpful and attentive. The grounds are gorgeous. The breakfast buffet was delicious. Wish we had stayed longer. Keep in mind that even though it's next to Luxor Temple and Valley of the Kings, they are on the opposite bank and only accessible by a long car ride. I didn't realize this until arrival.

The check-in experience [as a non status guest with Sofitel] was still fantastic. A Welcome beverage offered, an excellent Represenative Mahmoud took care of everything. Offered for us to be seated in the sitting area while he finished the paperwork, walked over to us, presented the necessary paperwork and walked us up to the room. At the same time luggage arrived. Breakfast was nice with a nice assortment of many things. The dining room feels elevated and the breakfast team work hard, eggs to order, French press coffee. Lovely. The Gardens of this historic palace are a real treasure, located behind the hotel, while views in front of the nile are amazing a sunset and sunrise.

Although I booked the Classic Garden View room ,the standard of the accommodation was indeed superlative and the room amenities were a great nice surprise . I don t need to talk about the food quality because this is one of the reasons that attracted me to stay at the Sofitel Winter Palace based on a previous F & B experience !

Easy checking in and very warm welcome

Beautiful building with old carpets and furniture. I stayed in the old building with a room facing the Nile.

Top quality service and hotel.

Wonderful friendly staff, and reception Mr Nabil so welcoming and kind. We met the Head of House keeping Mr Emam during our stay and commended him on how amazingly clean our rooms were. We had fresh towels twice a day and super linen, our room was so fresh amd clean everyday was a joy to relax in. Thank you so so much

Beautiful hotel, great architecture, attentive service, wonderful gardens, delicious breakfast. We highly recommend this gorgeous and historic hotel even though it needs some renovations in the rooms and more options on the menu of the casual dining.restaurant.

The welcome, staff and room was excellent.

Stayed 6 nights in this beautiful hotel,looking over Nile and facing West Bank. All the people,front office,restautants,bar,pool are very friendly a d efficient. When my wife had Sprain,Butler Ahmed brought her several sticks and also medicine.Now she has recovered fully from Sprain.We sincerely thank him and all the staffs. Looking forward to comjng back.

Luxurious and beautiful surroundings and gardens. Enjoyed our stay tremendously, was worth every cent.

My first trip to Egypt included Cairo, Luxor and Aswan. All three hotels selected we're constructed over 100 years ago. I wanted to feel like a nineteenth century British traveler and the Winter Palace exceeded my romantic expectations. I will stay here again on my next trip to Egypt.

All was perfect, keep going on this high level of service. The hotel and its garden are wonderful, unique, a real surprise. The view on the Nil is fantastic. I enjoyed the room, the old design. There is a need perhaps to restore the front of the palace (painting).

It’s very old hotel .big toilet but need some maintenance water on floor every time we use shower. The buffet breakfast was horrible the one good thing is fresh coffee. We stayed 5days they served same breakfast every day and I think they serve leftovers because our 2nd day we noticed some breads had bites and totally not fresh also the egg section is the worst egg we ever had egg is swimming in oil just avoid avoid breakfast not worth any penny. But staff members are very friendly and approachable.also the garden side is very relaxing.

I hope the hotel will be not renovated. It could loose its soul (like the Old cataract unfortunately did...) Just a problem : no business center with a computer for Internet acces. When your telephone is out of service, it is difficult (as it was my experience...)