Novotel Вуллонгонг Нортбич 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 3 669

Гарантия
лучшей цены
Novotel Вуллонгонг Нортбич - Image 1
Novotel Вуллонгонг Нортбич - Image 2
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2-14 Cliff Road, NORTH WOLLONGONG, 2500 ВУЛЛОНГОНГ, Австралия

Описание

Особенности отеля

  • WIFI, кабельное ТВ, во многих номерах есть балкон

  • Открытый бассейн с подогревом, фитнес-центр, сауна

  • Ресторан с меню a la carte и шведским столом, терраса с видом на океан

  • В просторном лобби-баре Pepe's у пляжа подаются закуски

  • Рядом расположены остановки бесплатных автобусов, идущих до ресторанов и магазинов города

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Расположение отеля

Novotel Вуллонгонг Нортбич

2-14 Cliff Road, NORTH WOLLONGONG
2500 ВУЛЛОНГОНГ
Австралия

GPS:-34.414486, 150.900293

Телефон
Факс +61 2 4224 3141

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

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Рейтинг ALL  4.3/5  Отзывов: 3 669

Рейтинг TripAdvisor  4.1/5  Отзывов: 1 212

OVerpriced, needs maintenance

Примечание: Tripadvisor 3.0/5

Lyn S Реальные отзывы TripAdvisor

Have stayed their a number of times and always been happy with the service. this year prices were crazy $1528 for 2 nights.... not including breakfast ( $42 each ) or parking ($39 per night!) you would expect to have that included. we had an ocean view balcony room.... the sliding doors to the balcony were broken and did not shut.. constant wind whistling all night. Service/staff at the bar on 26/12 were minimal and unthusiastic... slow service, forgotten orders. Will say the staff at the bar 27/12 were great, but still forgot our last drink order. Also in the pool area the roof above needs maintenance - a coat of paint even. Might want to check the edges of the balconies too - lots of concrete coping missing - hate it to and on someone. Breakfast amazing - but couldnt sit outside as door was broken

Stay using our Free Night

Примечание: Tripadvisor 5.0/5

Got2try Реальные отзывы TripAdvisor

As you will know, Accor has changed alot of there features. Now a free night, means you have to stay 2 nights and one of them is free. Clever concept. Food is now 30% off, no more 50% BUT alcohol we now get 15%. Again clever. We were upgraded on check in. Nice. Still I do miss boot scooting Karl on check in and Marina, but life goes on. Best Accor staff eva. Our room, lovely and clean, bed made to perection. Well done housekeeping. Love how you still have biscuits for your tea, coffee and those cheeky Cockatoos. Love this hotel for that. Hotel has a major update and looking gorgeous. We certainly can't complain at all. 15 out of 10...great service, funny service. Went for lunch, we were given dinner menu's but hey, easliey resolved.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive such positive and heartfelt feedback. We’re delighted to hear that you enjoyed the upgrade on arrival, the cleanliness and comfort of your room, and the little touches like the biscuits for your tea and coffee (and of course, our cheeky Cockatoos!). Your kind words about our housekeeping team and overall service truly mean a lot. We also appreciate your understanding regarding the updated Accor benefits and the small mix-up with the menus at lunch. We’re glad it was easily resolved. Your mention of our team members and the hotel’s recent update will certainly be shared with the whole team, and I’m sure it will bring many smiles. Feedback like yours is a wonderful encouragement as we continue striving to deliver memorable and enjoyable stays. Thank you again for sharing your experience. We truly value your loyalty and hope your next visit will be just as pleasant, if not even better, than the last. Kind regards, Cassandra McMurdo Guest Relations

Over priced and a under serviced

Примечание: Tripadvisor 2.0/5

Michael G Реальные отзывы TripAdvisor

Oh dear. Well I paid $278 for one night and I got a much better deal at a country pub last week where it was quite, clean and reasonable for under $100 which is not the case here. Street noise is not what I expected. TV is so old and I can’t stream my apps like I could at the pub. TV remote control is horrible and not fit for purpose. Carpet is dirty. Room looks like it’s never been painted since new. No microwave. Fridge doesn’t fit the cupboard properly Room is small for price. In the bar area downstairs it was freezing. Had to go back to my room to get a jumper! No hand lotion in the bottle in bathroom. No hand rails in the bathroom or shower. For the price definitely not worth it.

Dear Michael G, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry to hear that your experience did not meet your expectations, and I sincerely apologise that you did not feel you received value for money. I regret that aspects of your room, including the carpet, TV, fridge, and overall size, did not meet your expectations, and I appreciate your detailed comments. These observations have been shared with our management team as part of our ongoing review of facilities and guest comfort. Regarding amenities such as hand lotion, as part of our sustainability initiative, not all items are placed in the room on arrival. This is to reduce unnecessary waste, but all amenities are readily available upon request, and I apologise if this was not made clear during your stay. I also note your comments about the temperature in the bar area and the lack of handrails in the bathroom and shower. We take your feedback seriously and will continue to review areas where we can improve guest comfort and safety. Thank you again for sharing your experience. Your feedback is valuable to us, and we will take your comments on board as we continue to look for ways to enhance both our facilities and overall guest experience. Sincerely, Kind regards, Guest Relations Novotel Wollongong Northbeach

Expensive hotel where nothing seems to work.

Примечание: Tripadvisor 2.0/5

Mikeyeli Реальные отзывы TripAdvisor

What a terrible hotel, all its systems seem to be broken. Just booking the hotel is difficult, no one on site can take a booking on a Sunday and the booking service you’re directed to is closed. Check in is even more difficult, staff under training can’t answer any questions about the room and aren’t able to sign you up for parking. Most of the information about the booking appears incorrect. Setting up wifi requires you to take the pay option, hopefully undertakings that it will not be charged at checkout are correct. Unruly arguing neighbours aren’t the hotels fault but when they go on their balcony to smoke dope why is our room suddenly full of weed smell. No coffee machine in the room despite being an expensive hotel. Power points at the bed where they are needed are covered up by the bed side tables, requiring furniture to be moved around. No one answers calls to desk or house keeping, just getting some milk to make our own coffee seems impossible. Pretty much every time you need to interact with this hotel, it’s broken.

A little piece of heaven!

Примечание: Tripadvisor 5.0/5

Roving06866213972 Реальные отзывы TripAdvisor

What a great Hotel- the staff - the food the beds! This was a great hotel and the. Price and location was just right! 15 min walk from the train station- 2 mins to the beach- The room was extra clean and well kept.

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Другие интернет-пользователи оценили наш отель

  • 1 370 Отзывов 8.7/10 Расположение
  • 2 272 Отзывов 7/10 Номер
  • 1 677 Отзывов 8.3/10 Сервис
  • 147 Отзывов 3.3/10 Интернет
  • 989 Отзывов 5.6/10 Комфорт
  • 683 Отзывов 6.1/10 Чистота
  • 492 Отзывов 4.1/10 Соотношение цены и качества
  • 432 Отзывов 7.1/10 Завтрак

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