ノボテルノースビーチウォロンゴン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,073 件のレビュー

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2-14 Cliff Road, NORTH WOLLONGONG, オーストラリア, 2500 ウロンゴン, オーストラリア

説明

ホテルのその他の情報

  • Wi-Fi、ケーブルTV、バルコニー付きの客室多数

  • 屋外温水プール、フィットネスセンター、サウナ

  • アラカルト、ビュッフェダイニング、海が見えるテラス

  • 広々したロビーバー「ペペ」のビーチフロントの軽食

  • 市内のショッピングや食事に利用できる無料バスに隣接

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ホテル所在地

ノボテルノースビーチウォロンゴン

2-14 Cliff Road, NORTH WOLLONGONG, オーストラリア
2500 ウロンゴン
オーストラリア

GPS:-34.414486, 150.900293

電話番号
ファックス +61 2 4224 3141

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,073 件のレビュー

トリップアドバイザーの評価  4.0/5  2,825 件のレビュー

Comfortable and Blissful Stay But My Loyalty Card Was Snubbed

トリップアドバイザーの評価 4.0/5

Rich L Friends getaway - トリップアドバイザー認証口コミ

Went there for a weekend trip rest and recreation. The hotel structure though a bit old in structure, but the amenities seemed currently refurbished. The room has a spacious floor area, the bed is comfortable enough. The stay was relaxing and quite enjoyable -- however, there is no much variety of dining options nearby. We needed to go to the town center for dinner. How I wish they have free bottled water rather than water in the jug that they give to the room. My Accor Card did not do enough charm, because when I requested a late check out, the reception did not allow it. But I could be happier if a slight extension was extended. Hope the management can help me find the right person to contact for such small request.

Dear Rich, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We are delighted that you enjoyed a comfortable and blissful stay with us. Your kind words about our recently refurbished amenities and spacious rooms are much appreciated, as we strive to ensure a relaxing environment for all our guests. We are truly sorry to hear about the inconvenience regarding the dining options nearby and the water provided in your room. Your feedback is very helpful and allows us to better address these areas. Regarding the late check-out, we apologise that we couldn’t accommodate your request on this occasion. We understand the value of a flexible departure for our loyal Accor members, and I’ll personally follow up with our front office team to explore how we can better honor requests for our loyalty members, like yourself, in the future. Please feel free to reach out to us directly via our guest services contact email guestrelations@novotelnorthbeach.com.au and we will make your next stay even more enjoyable. Thank you for all your comments, they will be shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back to Novotel Northbeach Wollongong and we hope your next visit will be as pleasant as the previous one, with all requests met. Sincerely, Novotel Team.

立地はいいが、料金に見合ってない。

お客さまの声 2.0/5

築地雅樹 一人 - 確認済みレビュー すべて

WIFIは最初使えず大分手間取った。 また深夜まで、パーティが重低音てうるさく、眠れなかった。いずれにせよ、これで450ドルは高すぎる。

Dear Masaki T. 様 ノボテル ウロンゴン ノースビーチでのご宿泊についてお聞かせいただき、ありがとうございます。お客様の体験がご期待に添えなかったことを残念に思います。しかし、金額に見合った価値を感じていただけなかったとのことを知り、残念に思います。ゲスト エクスペリエンスを向上させる方法についてさらにフィードバックがございましたら、お気軽にゲスト リレーションズ チームまでご連絡ください。懸念事項を共有していただきありがとうございます。また、より良いサービスを提供する機会を私たちに与えていただければ幸いです。近い将来。 Kind regards, Dora Guest Relations Executive

Quick stayover in Wollongong

トリップアドバイザーの評価 5.0/5

Ted C トリップアドバイザー認証口コミ

Like most Novotel Hotels the Wollongong Northbeach doesn't disappoint. My room on the top floor (Level 10) had a lovely north facing beach view over the coastline. The room itself was particularly large, spacious and provided all the usual creature comforts. The bathroom was of normal size but lacked a rain shower head (not a big deal). If there was one feature I could point out was the toilet and how close to the wall it was located. This may make things a little uncomfortable for 'larger' persons. I had a buffet style breakfast in the Palisade Kitchen & Bar which adjoins the Novotel and found it also very good. With a spread of hot dishes and cereals it was a great start to the day. The hotel is situated right on the beach which is nice. There are no close by 7-11 type convenience stores but these are about a 5-10 minute walk away. I'd highly recommend this hotel to anyone visiting Wollongong - it won't disappoint.

Dear Tedistravelling, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Novotel Northbeach Wollongong in the near future. Sincerely, Guest Relations.

Great location, but getting tired

トリップアドバイザーの評価 3.0/5

Caml2f ビジネス - トリップアドバイザー認証口コミ

I was here for a conference. The location is amazing and had a great waterfront room. The rooms were not bad but the place feels like it needs a good renovation, particularly the corridors which need a paint, carpet feels like it needs a steam clean and the general vibe feels dated. Good stay for convenient location.

Dear Caml2f, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach! We are delighted to hear that you enjoyed our beautiful beachfront location. It is always a pleasure to receive both positive and constructive feedback. I will certainly share your comments with our team, as I am confident that this will encourage all our staff as we continuously strive to improve the quality of our services. Thank you once again for sharing your experience. We hope to welcome you back in the near future! Warm regards,

Expected better

トリップアドバイザーの評価 3.0/5

Debi B ファミリー - トリップアドバイザー認証口コミ

Oceanview queen rooms with balcony. Good - room spacious, bed comfortable, view great, location great. Bad - no in room complimentary water, wifi very expensive, parking expensive, tired decor, aircon outdated and really drying, need humidifiers, no smart tvs for streaming. We were here for my daughter’s wedding which was across the street, she booked for our family and bridal party a year ago. We checked in earlier as staying 4 nights and check in smooth. All rooms booked were the same, oceanview queen with balcony. And all on the same floor. When the rest of the wedding party came the next day, check in staff tried to give them rooms with no balcony. And the guy at reception was quite rude. When we could prove that balconies were paid for and if weren’t received that we would be asking for a refund of the extra money, suddenly they could find the balcony rooms. There was a corporate function on the same time and I got the impression that they were catered to more. Obviously that is the money maker and because our wedding wasn’t on site care factor was zero. Honestly, for the money that it cost me ( over $1400 for 4 nights), I wouldn’t stay here again. Amenities in hotel are good but the rooms are tired, need updating and all the extras should be included, like free wifi. Bar staff were friendly and helpful.

Dear Debib340. Congratulations on your Daughter's wedding! Thank you for taking the time to share your detailed feedback following your stay at Novotel Northbeach Wollongong. While we're glad to hear that you appreciated the room's spaciousness, comfort, view, and our bar staff, we are genuinely sorry that other aspects of your stay did not meet your expectations, especially during such a significant event as your daughter's wedding. We sincerely apologise for the issues you encountered, this is certainly not the standard of service we aim to provide, and we will address this with our team to ensure it doesn't happen again. Your comments about the room amenities, including the air conditioning, décor, Wi-Fi, and parking fees, are well noted. We understand that these are important aspects of the guest experience, and your feedback will be shared with our management. We appreciate your candidness and hope you might reconsider and give us another opportunity to provide you with the experience you deserve. If you do, please email us at guestrelations@novotelnorthbeach.com.au and we will make sure your stay is both pleasant and comfortable.

との提携 TripAdvisor

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ウロンゴンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。