ノボテルノースビーチウォロンゴン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,663 件のレビュー

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2-14 Cliff Road, NORTH WOLLONGONG, オーストラリア, 2500 ウロンゴン, オーストラリア

説明

ホテルのその他の情報

  • Wi-Fi、ケーブルTV、バルコニー付きの客室多数

  • 屋外温水プール、フィットネスセンター、サウナ

  • アラカルト、ビュッフェダイニング、海が見えるテラス

  • 広々したロビーバー「ペペ」のビーチフロントの軽食

  • 市内のショッピングや食事に利用できる無料バスに隣接

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ホテル所在地

ノボテルノースビーチウォロンゴン

2-14 Cliff Road, NORTH WOLLONGONG, オーストラリア
2500 ウロンゴン
オーストラリア

GPS:-34.414486, 150.900293

電話番号
ファックス +61 2 4224 3141

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,663 件のレビュー

トリップアドバイザーの評価  4.1/5  1,212 件のレビュー

Stay using our Free Night

トリップアドバイザーの評価 5.0/5

Got2try トリップアドバイザー認証口コミ

As you will know, Accor has changed alot of there features. Now a free night, means you have to stay 2 nights and one of them is free. Clever concept. Food is now 30% off, no more 50% BUT alcohol we now get 15%. Again clever. We were upgraded on check in. Nice. Still I do miss boot scooting Karl on check in and Marina, but life goes on. Best Accor staff eva. Our room, lovely and clean, bed made to perection. Well done housekeeping. Love how you still have biscuits for your tea, coffee and those cheeky Cockatoos. Love this hotel for that. Hotel has a major update and looking gorgeous. We certainly can't complain at all. 15 out of 10...great service, funny service. Went for lunch, we were given dinner menu's but hey, easliey resolved.

Over priced and a under serviced

トリップアドバイザーの評価 2.0/5

Michael G トリップアドバイザー認証口コミ

Oh dear. Well I paid $278 for one night and I got a much better deal at a country pub last week where it was quite, clean and reasonable for under $100 which is not the case here. Street noise is not what I expected. TV is so old and I can’t stream my apps like I could at the pub. TV remote control is horrible and not fit for purpose. Carpet is dirty. Room looks like it’s never been painted since new. No microwave. Fridge doesn’t fit the cupboard properly Room is small for price. In the bar area downstairs it was freezing. Had to go back to my room to get a jumper! No hand lotion in the bottle in bathroom. No hand rails in the bathroom or shower. For the price definitely not worth it.

Dear Michael G, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry to hear that your experience did not meet your expectations, and I sincerely apologise that you did not feel you received value for money. I regret that aspects of your room, including the carpet, TV, fridge, and overall size, did not meet your expectations, and I appreciate your detailed comments. These observations have been shared with our management team as part of our ongoing review of facilities and guest comfort. Regarding amenities such as hand lotion, as part of our sustainability initiative, not all items are placed in the room on arrival. This is to reduce unnecessary waste, but all amenities are readily available upon request, and I apologise if this was not made clear during your stay. I also note your comments about the temperature in the bar area and the lack of handrails in the bathroom and shower. We take your feedback seriously and will continue to review areas where we can improve guest comfort and safety. Thank you again for sharing your experience. Your feedback is valuable to us, and we will take your comments on board as we continue to look for ways to enhance both our facilities and overall guest experience. Sincerely, Kind regards, Guest Relations Novotel Wollongong Northbeach

Expensive hotel where nothing seems to work.

トリップアドバイザーの評価 2.0/5

Mikeyeli トリップアドバイザー認証口コミ

What a terrible hotel, all its systems seem to be broken. Just booking the hotel is difficult, no one on site can take a booking on a Sunday and the booking service you’re directed to is closed. Check in is even more difficult, staff under training can’t answer any questions about the room and aren’t able to sign you up for parking. Most of the information about the booking appears incorrect. Setting up wifi requires you to take the pay option, hopefully undertakings that it will not be charged at checkout are correct. Unruly arguing neighbours aren’t the hotels fault but when they go on their balcony to smoke dope why is our room suddenly full of weed smell. No coffee machine in the room despite being an expensive hotel. Power points at the bed where they are needed are covered up by the bed side tables, requiring furniture to be moved around. No one answers calls to desk or house keeping, just getting some milk to make our own coffee seems impossible. Pretty much every time you need to interact with this hotel, it’s broken.

A little piece of heaven!

トリップアドバイザーの評価 5.0/5

Roving06866213972 トリップアドバイザー認証口コミ

What a great Hotel- the staff - the food the beds! This was a great hotel and the. Price and location was just right! 15 min walk from the train station- 2 mins to the beach- The room was extra clean and well kept.

Unwelcomed

トリップアドバイザーの評価 1.0/5

Sannine N トリップアドバイザー認証口コミ

As an All Accor explorer member, who makes a lot of money for my membership, I’d have to say my stay the Novotel is the first time I’ve questioned if I was worth it. The hotel itself is nice enough, only a few minor issues that I didn’t even feel was worth mentioning to them. However the treatment my girlfriend and I received in North Bar on our last night there, from the manager herself made the whole experience just feel disgusting and unwelcoming. Changed my whole view of the hotel and is now safe to say we will not return, if that’s the kind of staff you choose. Earlier that same day we had the loveliest experience with the blonde girl from the pool bar, and the Asian girl who was working at north bar during the day, they were so kind and welcoming and didn’t once make you feel like a hassle, they felt like they truely wanted to help. One of them should be the manager.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,370 件のレビュー 8.7/10 ロケーション
  • 2,272 件のレビュー 7/10 客室
  • 1,677 件のレビュー 8.3/10 サービス
  • 147 件のレビュー 3.3/10 インターネット
  • 989 件のレビュー 5.6/10 快適さ
  • 683 件のレビュー 6.1/10 清潔さ
  • 492 件のレビュー 4.1/10 お値打ち度
  • 432 件のレビュー 7.1/10 朝食

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周辺の他の施設

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。