Peppers Craigieburn Bowral 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,320 件のレビュー

Peppers Craigieburn Bowral - Image 1
Peppers Craigieburn Bowral - Image 2
Peppers Craigieburn Bowral - Image 3
Peppers Craigieburn Bowral - Image 4
Centennial Road, 2576 BOWRAL, Australia

説明

ホテルのその他の情報

  • Driving to us? We offer onsite, free of charge car parking for your convenience.

  • Immerse yourself in the Southern Highlands scenery on the private 9 hole golf course.

  • Our on-site restaurant, Hickory's Restaurant and Bar offers a contemporary dining experience.

  • Located close to the Southern Highlands village and within easy reach of Sydney and Canberra.

  • Purpose-built conference centre with professional facilities and attentive service.

当ホテルの客室

ホテル所在地

Peppers Craigieburn Bowral

Centennial Road
2576 BOWRAL
Australia

GPS:-34.46810614, 150.4038191

電話番号
ファックス +61 2 4862 1690

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Hickory's Restaurant and Bar

Hickory's Restaurant and Bar is a contemporary dining experience, with views of the stunning gardens and private golf course to enjoy the passions of the kitchen, with ingredients fresh from the retreat garden and sourced locally.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,320 件のレビュー

トリップアドバイザーの評価  3.5/5  2,212 件のレビュー

Old historic hotel in a beautiful location with wonderful staff

トリップアドバイザーの評価 5.0/5

Baylovers Couples - トリップアドバイザー認証口コミ

This is an old hotel set in the beautiful countryside of the southern highlands. The hotel is definitely old, almost a hundred years old to be exact, but has an amazing charm and elegance that we enjoyed. The gardens are captivating and the buildings are from times gone by. They probably need some refurbish but need to keep their history. The staff were friendly and amazing and could not do enough for us. We will definitely return

Poor organisation and old rooms

トリップアドバイザーの評価 1.0/5

Marry W トリップアドバイザー認証口コミ

The working conditions at this place are horrible. the housekeeping manager ezzie jones mistreats the staff, shouting in the corridors. I do not recommend going to this place. The rooms are very humid because it is an old hotel, the hotel is very old and has humidity and has little ventilation and the windows are not maintained. The working conditions are bad, they pay very low wages and treat people badly, I don't recommend it.

Hi Sofia, Thank you for sharing your concerns. We take feedback about workplace conditions and guest experiences very seriously. It’s clear you’ve been trying to get our attention, and we’d like to address your concerns directly. However, we still haven’t been able to hear back from you. Please contact me at craigieburn.gm@peppers.com.au so we can resolve this matter promptly. We look forward to hearing from you. Warm regards, Tate

Visit to beautiful Bowral

トリップアドバイザーの評価 2.0/5

Victoria W Solo travel - トリップアドバイザー認証口コミ

Beautiful gardens and lovely garden setting and surrounds. Hotel in need of complete room revamp. My room was tired, bathroom very worn and very small.One curtain completely missing. Doors, walls, skirting with chipped or scratched. Bed comfortable. Main part of the hotel was fine, and in better condition than the rooms. Conference facilities very dated and old. Lounge areas quiet comfortable. Food average. All over experience average to poor. Best thing about the experience were the gardens and staff very nice too.

Hi Victoria W, Thank you for sharing your feedback following your recent stay with us, I’m pleased to hear you enjoyed the gardens and the overall setting of the property. Our team takes great pride in maintaining the grounds, and it’s lovely to know that this was a highlight for you. That said, I regret that the condition of your room, the conference facilities, and certain aspects of your experience fell short of expectations. Your comments about the room’s tired state, the missing curtain, and the dated conference areas are taken seriously, and I’ll ensure these concerns are shared with the relevant teams as part of our ongoing improvement efforts. We are committed to balancing the charm of our heritage property with modern comforts, and your feedback will help us prioritize areas that need attention. Thank you once again for staying with us and for taking the time to provide this thoughtful review. Warm regards, Tate General Manager

Very tired and needs an update

トリップアドバイザーの評価 3.0/5

squidspud トリップアドバイザー認証口コミ

The Pepper's resort have a certain reputation for quality and prestige but sadly this venue fell well short of that. Our room had the feel of a standard 3 star hotel. The lighting was very dark, the room small and generally the finishes appears more budget. The bed was comfortable and the complementary drinks and snack bars was a nice touch. Everything about this hotel seems run down. The chipped tables in the lounge area,sofa past their used by date, peeling paint as you look out the restuarant window as I looked past the jam jar ( not a trendy mason type jar) vase with a flower in it. Other table had vases. The gardens were lovely and in better repair than the building. I know this is a historic hotel and I can overlook the noisy floorboards and the battered skirting boards, these all add charm but basic maintenance seems to be an afterthought. I don't think I will be returning.

Greetings squidspud, Thank you for taking the time to share your detailed feedback following your recent stay with us. I sincerely apologize that your experience fell short of the quality and expectation. While I’m pleased to hear you found the bed comfortable and enjoyed the complimentary drinks and snack bar, it’s disappointing to learn that other aspects of your stay did not meet expectations. We are aware that parts of the property reflect its age, and while its heritage charm is something we celebrate, your comments about maintenance and overall presentation are valid. Please rest assured that we take feedback like yours seriously, and I will be addressing your concerns regarding the state of the room, lounge, and restaurant décor with our team. Our gardens are indeed a highlight, and we are committed to bringing the same level of care to other areas of the property. Thank you for choosing to stay with us and for your honest observations. Should you reconsider visiting us again, I’d love the opportunity to personally ensure a more comfortable and enjoyable experience. Warm regards, Tate General Manager Peppers Craigieburn

A lovely get-away

トリップアドバイザーの評価 5.0/5

Jane W トリップアドバイザー認証口コミ

We like staying at Peppers Craigieburn with its old-world feel with modern amenities. The restaurant is terrific, and there's nothing better than enjoying a pre-dinner drink in the lounge in front of the fire. We found the staff members very friendly and helpful.

との提携 TripAdvisor

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