Novotel Wollongong Northbeach 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 3.351 opiniones

Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
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Descripción

Extras del hotel

  • Acceso a Internet WIFI. Televisión por cable. Numerosas habitaciones con balcón

  • Piscina climatizada al aire libre, gimnasio y sauna

  • Restaurante tipo bufé y a la carta con terraza con vistas al mar

  • Amplio bar en el vestíbulo y tentempiés junto a la playa en Pepe's

  • Servicio de transporte gratuito a las tiendas y restaurantes de la ciudad

Nuestros alojamientos

Reservar este hotel
Habitación 1

Localización del hotel

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

WINDJAMMERS RESTAURANT

Windjammer sirve un delicioso menú a la carta y tipo bufé durante toda la semana para el desayuno y la cena. Deguste todos los viernes y sábados por la noche el menú "Seafood Extravaganza". Magníficas vistas al Pacífico. Comedor interior y al aire libre.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  3.351 opiniones

Valoración de TripAdvisor  4.0/5  1.194 opiniones

Not worth it

Nota de Tripadvisor 2.0/5

Sam S Valoración certificada de TripAdvisor

Dear C9993ZZsams, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. I’m truly saddened to hear that your recent stay did not meet your expectations, and I deeply regret any inconvenience you experienced. First, I sincerely apologise for the condition of the rooms and the issues you faced with maintenance and furniture. This is not the standard we strive for, and I appreciate you bringing it to our attention. Please rest assured that we will review this matter with our team to ensure that necessary upgrades and repairs are prioritised. Apologies for the delays in service and the inconvenience you experienced regarding basic amenities. This does not reflect the level of care and attentiveness we aim to provide our guests. Please know that our friendly front office team is available 24 hours a day 7days a week for your convenience. In future, please do not hesitate to reach out to us when issues arise, allowing up the chance to rectify the situation at hand to ensure a comfortable stay. Your loyalty to Novotel Wollongong over the past four years means a great deal to us. We take all guest feedback seriously and will be using your comments to guide improvements in both our service and facilities. We want to ensure that future stays reflect the quality and experience you deserve. Once again, thank you for your feedback. It is our priority to continuously improve, and your insights are invaluable to us. We hope to have the opportunity to welcome you back to Novotel Northbeach Wollongong and exceed your expectations in the future. Sincerely, Novotel Team.

Meh… Adjust your expectations for price

Nota de Tripadvisor 3.0/5

Becxoxo En familia - Valoración certificada de TripAdvisor

Dear Becxoxo, Thank you for sharing your detailed feedback following your recent stay with us. I truly regret that your experience did not meet your expectations, and I appreciate you taking the time to outline the areas where we fell short. We understand that at the price point of your stay, certain aspects of the experience should feel seamless and elevated. Valet Service: I completely understand how navigating parking, especially with kids in tow, can be a challenge. Staffing and Service: I sincerely apologise for the delays and lack of availability you experienced at reception. I’m saddened to hear that the noise disrupted your rest. For any future stays, please do not hesitate to ask our Front Desk team for a room move, and if occupancy allows we will be more than happy to find an alternative for you via another hotel room away from disturbance or noise. While I’m glad your room was clean, I regret that other areas, like the outdoor table and couch, didn’t meet your expectations. I’ve shared your feedback with our housekeeping team to ensure more attention is paid to these details. As our valued Accor member, you absolutely should have felt recognised and appreciated. I apologise for the missed communication about your benefits and will address this with our team to ensure this information is consistently and clearly conveyed. We truly regret that your stay left you feeling underwhelmed. Your feedback is invaluable as it helps us identify areas for improvement, and we’re committed to making meaningful changes to provide a better experience for all our guests. If you’re open to giving us another opportunity to serve you in the future, please feel free to reach out to me directly at guestrelations@novotelnorthbeach.com.au and I would love the chance to make your next visit much more enjoyable. Thank you again for your candid review. Hope your start to 2025 has been nothing short of fabulous. Sincerely, Anna Guest Relations.

Comfortable Stay with a Few Drawbacks

Nota de Tripadvisor 3.0/5

B3261HAmichaelv En familia - Valoración certificada de TripAdvisor

Dear B3261HAmichaelv, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our prime location, the cleanliness of our property, and the friendly service provided by our team. Your kind words are truly appreciated. We regret to learn that the parking fee and the mattress firmness did not meet your expectations. Your feedback is valuable, and we will carefully review these areas to enhance our guests' experience. Should you choose to stay with us again, please feel free to share your preferences ahead of time, and we will do our best to accommodate them. It was a pleasure hosting you, and we hope to welcome you back for an even more comfortable stay in 2025! Wishing you a wonderful New Year's Eve tonight.

Could be better

Nota de Tripadvisor 3.0/5

Renee S En solitario - Valoración certificada de TripAdvisor

Dear Renee, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It’s always a pleasure to welcome you back, and I’m glad to hear that you continue to enjoy the comfort of our beds and pillows, as well as the cleanliness of our rooms and the allure of our beachfront location. I want to sincerely apologise for the disruption you experienced on your first night due to the phone test and I am deeply apologetic for the inconvenience and the manner in which your concern was addressed. Please rest assured I address this with our front office team to ensure such incidents are avoided in the future. I also appreciate your feedback on the prawn and crab linguine. While I’m pleased to hear you found it delicious, it’s disappointing to learn that the portion of prawns fell short of your expectations. Your comments will be shared with our culinary team. Regarding the lack of streaming capabilities on our TVs, I understand how important this feature has become for modern travelers. We are continuously reviewing our amenities to meet our guests' expectations. Thank you again for your candid remarks. Your feedback is invaluable in helping us improve. We truly hope to have the opportunity to welcome you back and provide a seamless and outstanding experience on your next stay at Novotel, Wollongong. Wishing you a wonderful Festive Season and a Happy New Year 2025!

Très belle vue

Nota de Tripadvisor 4.0/5

sysy585858 En pareja - Valoración certificada de TripAdvisor

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.237 opiniones 8.6/10 Ubicación
  • 2.123 opiniones 7.1/10 Habitación
  • 1.579 opiniones 8/10 Servicio
  • 126 opiniones 4.4/10 Internet
  • 964 opiniones 5.4/10 Comodidad
  • 631 opiniones 6.4/10 Limpieza
  • 482 opiniones 4.5/10 Relación Calidad/Precio
  • 412 opiniones 7/10 Desayuno

Ofrecido por Trustyou

Accor Live Limitless

Gratis: conviértete en miembro

Cuando hago una reserva en este hotel:

  • Gano puntos Estatus y Recompensa

  • Puedo utilizar mis puntos Recompensa

  • Me beneficio de las ventajas

  • Puedo disfrutar de la tarifa para socios

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