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Hotel Mercure Lyon Centre Charpennes 4 estrelas

Nota clientes Avis 4.3/5 2.455 comentários

Hotel aprovado por ALLSAFE

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Hotel Mercure Lyon Centre Charpennes
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Extras do hotel

  • Etiqueta ALLSAFE

  • Transporte: metro A e B/tram T1 e T4 e autocarro C2 em frente ao hotel

  • O La Part Dieu e o Parc de la Tête d'Or situam-se a 10 minutos a pé

  • Serviço de quartos de pequeno-almoço e jantar com produtos locais

  • Parque de estacionamento subterrâneo privado e vigiado com acesso direto ao hotel

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 12h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • LYON SAINT-EXUPERY Serviços a pagar
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavagem a seco/serv. passadeira
  • Porteiro/Carregador Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços empresariais
  • 10 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Business center self-service
  • Servicio disponible fotocopia/impresión

Localização do hotel

Hotel Mercure Lyon Centre Charpennes

7 place Charles Hernu
69100 villeurbanne
frança

Tel: +33472444646

Fax: (+33)4/78891014

Check-in desde as 12h00

Check-out até às 12h00

  • LIGNE A : STATION CHARPENNES :  A CHARPENNES

  • LIGNE B : STATION CHARPENNES :  B CHARPENNES

  • LINE T1 : CHARPENNES-CH.HERNU :  T1 CHARPENNES-HERNU

  • De avião

    LYON SAINT-EXUPERY A 25 km / 15,63 milhas - Transporte Pagante

  • De comboio

    PART DIEU STATION A 0,5 km / 0,31 milhas

GPS:45.770622, 4.862944

As nossas opções de alojamento

Escolha entre as diferentes categorias de quartos confortáveis e insonorizados: Quarto Standard com uma cama de casal e camas individuais ou um Quarto Privilege mais espaçoso com uma maior variedade de serviços.

Os nossos restaurantes e bares

LA BASCULE

Descubra o nosso restaurante de bar de vinho, La Bascule, na Place Charpennes. Venha saborear pratos clássicos e especialidades locais preparados pelo nosso chef, e uma seleção do nosso Grands Vins Mercure servidos a copo.

Foto não contratual

Bascule Bar

No primeiro piso com vistas para a praça ou na "Happy After Work" no rés-do-chão durante a semana, desfrute daquele momento especial com um copo de vinho Crozes-Hermitage da Maison Chapoutier, numa das nossas áreas de bar.

Foto não contratual

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 10

  • Tamanho máximo: 175

  • Capacidade máxima: 180 pessoas

  • Capacidade máxima para banquetes: 90 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Hotel Mercure Lyon Centre Charpennes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

2.455 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

525 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

De modo geral bom.

Nota clientes Avis 4.0/5

Frederico P. Negócios - 18/12/2019 Comentários confirmados de ALL

O hotel é muito bem localizado, o que facilita o transporte rápido para qualquer local. A cortesia da máquina de café no quarto, principalmente no inverno, é excelente. O que não me agradou foi que, na última noite, descobri que meus lençóis e o edredom haviam sido trocados e os novos estavam parcialmente molhados na altura do pés. Detalhe que não havia edredom seco reserva para substituir os meus. Tive que me virar com os lençóis mesmo. No mais a estadia no hotel foi boa e, com certeza, me hospedaria novamente.

A "Lyon" hotel with parking next to metro and 3 stops to hotel de ville

Nota Tripadvisor 4.0/5

RPB5469 Couples - 23/06/2019 Avaliação com certificação TripAdvisor

Selected because of underground parking and acecss to metro - only 3 stops to hotel de ville and art gallery. 4 nights plus parking for 500 euros. Not cheap but a very comfy room and plenty of towels. 6th floor but still bothered by noise on Saturday night because of McDonald's opposite.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Acceptable hotel near city center

Nota Tripadvisor 3.0/5

RMRodrigues69 Solo travel - 22/03/2019 Avaliação com certificação TripAdvisor

I stayed at this hotel for 2 days on a weekend. The hotel is close to the city center and very nearby Part Dieu. The room was not too bad but I did hear a lot of noise from street. Breakfast was great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Decent hotel near Lyon Part Dieu rail station

Nota Tripadvisor 4.0/5

av230657 Family - 11/08/2018 Avaliação com certificação TripAdvisor

It is very convenient to reach the hotel by walk from Part Dieu Gare. Good park in the vicinity. Breakfast is superb with a variety of dishes. Air conditioning is pretty good which is important for summer stays in Lyon. Hospitable reception lady Claire was very kind to help us with relocation, iron etc. I recommend this hotel for visiting Lyon.

António

Nota clientes Avis 3.5/5

Antonio Famílias - 10/08/2017 Comentários confirmados de ALL

Estadia agradável pela localização geográfica do hotel e simpatia dos funcionários.

Nota clientes Avis 4.0/5

Anónimo Famílias - 11/09/2016 Comentários confirmados de ALL

Tudo bem.Cafe da manha ótimo

incredible service by hotel staff

Nota Tripadvisor 5.0/5

H276UCkimr Business - 01/08/2016 Avaliação com certificação TripAdvisor

While everything was surely ok, as to be expected from Mercure hotel, I would like to laud the staff who were extremely helpful, from the 3 receptionists to the ladies from restaurant and breakfast room Halfway through the stay I had a small accident and hurt my foot. They took such excellent care of me. Calling in the doctor, bringing me ice, helping me to my room, letting me keep the room somewhat longer on day of departure to wait for my train departure and just inquiring how I was. well done, this is what hospitality is all about

Dear sir, We thank you for your comments further to your stay in our Hotel Mercure Lyon Charpennes. It is with great pleasure that we took care of you and that we receive your compliments. So, we shall not miss to share your appreciations with all our team. Your total satisfaction is the most beautiful reward on our professionalism and motivates us on a daily basis. Best regards. Stéphane Robillard General manager Hôtel Mercure Lyon Charpennes

Can walk to Espace Tete d'Or

Nota Tripadvisor 4.0/5

BJarvi Business - 26/05/2014 Avaliação com certificação TripAdvisor

Stayed here 1 night for a conference at Espace Tete d'Or. Was so easy taking the RhoneExpress from the airport and then taking the Metro to Charpennes. Was able to walk to the conference each day as well. Comfortable rooms, good breakfast buffet, and convenient location.

Dear customer, You took the care of leaving us your comment further to your stay in our establishment and we thank you for it. The quality of service is a point very important for us and the fact whom you are very satisfied with your stay we delighted. You do well to underline and to recommend our hotel which privileges of a very good location on Lyon where you can go easily and in a short time to the station PART DIEU, in the International City of congress, in the other convention centers : Espace Tête D'Or or Double Mixte, in the Park Tête d'Or with its zoo and in the center of Lyon thanks to the subway in 5 minutes. As you also very well summarized it, since our hotel and by taking the shuttle Rhônexpress, you join the airport in 30 minutes. I hope to have the pleasure to welcome you soon in our hotel during your next stay in Lyon and do not hesitate to contact me during your booking by telephone or by email. Kind regards Stéphane Robillard General manager

Convenient Value for money in Lyon

Nota Tripadvisor 5.0/5

Nick186370 Couples - 17/06/2013 Avaliação com certificação TripAdvisor

Good location in a business area but with excellent metro and tram connections. Bit tricky getting into the car parking which is under the hotel and requires going the wrong way up a one way street or driving along the tram line. Parking was secure and seemed reasonable value for a city centre hotel (E13 per day). Room was spacious with complementary coffee and soft drinks. Unusual and welcome in France. Breakfast was a bit expensive at E16 so we down the road.

Dear customers, I thank you for your very good comment left during your stay in our establishment. My employees join me and also thanks you. It is true that since the setting of the Tramway on the place Charpennes, the customers have to by-pass now Tramway rails and pass by the street of HanoÏ to access our closed car park. I am anxious to specify that this street is in one-way street but our customers have the authorization to borrow it because there is a sign " ban except local residents or customers of the hotel ". For the breakfast buffet in 16.90 € you can eat a real complete meal because you have cold and warm products, sweet and salty dishes, at will cold and hot drinks. And for our customers who wish a breakfast more light, we have the breakfast Express*Co in 8.50 € with hot drink, fruit juice, bread, butter, jam or croissants and similar products. I remain at your disposal for your next stay in Lyon where I shall have a big pleasure to welcome you. Kind regards Stéphane Robillard General manager

A Regular Visitor

Nota Tripadvisor 4.0/5

slavutich1 Business - 19/05/2013 Avaliação com certificação TripAdvisor

I use this hotel regularly on business and am never disappointed. The staff are friendly and the rooms are good and spacious. the hoels is also convenienly situated next to the Charpennes Metro Station so that getting to/from the railway stations and the town centre is easy.

Dear customer, It is with the big pleasure that I read your laudatory comments on our establishment. I announced these to my employees who join me to thank you. I hope to have soon the opportunity to welcome you during your next stay. I remain at your disposal for any piece of information, Kind regards Stéphane Robillard General manager

Well placed hotel for city centre transport

Nota Tripadvisor 3.0/5

2509Jill Couples - 15/05/2013 Avaliação com certificação TripAdvisor

This is a Mercure Hotel with Ibis standards (Ibis being good, but at the cheaper end of the Accor group). It is ideally placed very close to tram and metro stops, which allows easy access to the city centre and within walking distance of the Parc de Tete D'Or. However, in common with other Accor hotels, the system only allows for either heating or air conditioning - we were there just after a cold spell and were unable to access air con when needed. We tried to sleep with the window open, but it was far too noisy (many of the rooms are overlooking the front street, where traffic is coming and going all night and it was very noisy. The breakfast was a buffet (limited hot items) and was adequate - the bread was fresh - but was nothing out of the ordinary and not as good as we had been offered on a previous visit at the Ibis at Part Dieu. The water to our room was cut off before breakfast on the last morning, although someone had phoned up from reception and advised us of the plans for this (in English). Don't know how long it stayed off, but we had to use water from the kettle to brush our teeth as it hadn't been restored before we left the room. Room had a kettle and facitlities for hot drinks, hairdryer etc. Went to the bar for ice on Friday night, but it was in darkness and no staff around, so not sure what we would have done had we wanted to buy a drink there and relax in that area!

Dear customers, We thank you for your comment on your stay in our hotel and we take note of your positive and less positive reflexions. We apologize for this cut of water, independent from our will, further to works made by the city of Lyon. The technicians cut the water inlet when they preferred it without that we know the hour and without requesting for the opinion of the storekeepers. The previous days they had prevented us, that is why we had also warned you so that you are not surprised and for your organization. After check of your room, we notice that the air conditioning operates well on the other hand an advice of use would have been sensible can be. The window has to be very well closed so that the air conditioning operates perfectly what is logical and it is the purpose. It is also for it that our windows are thick, it is to soundproof very well the room otherwise I agree with you, the noise of the street can be very annoying especially in town. As regards the breakfast buffet and after daily checks, we respect the presence and the arrangement of products requested by the group Mercure. Further to your release in the city and to the Ice Bar, your comment can be important for reassuring the customers who wish to go on this place. I remain at your disposal for your next stay by hoping to have the possibility to meet you and to demonstrate you that the quality of service and products which we deliver is an essential point for us and to explain you the use of equipments. Kind regards Stéphane Robillard General manager

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