Tudo bem.Cafe da manha ótimo

While everything was surely ok, as to be expected from Mercure hotel, I would like to laud the staff who were extremely helpful, from the 3 receptionists to the ladies from restaurant and breakfast room Halfway through the stay I had a small accident and hurt my foot. They took such excellent care of me. Calling in the doctor, bringing me ice, helping me to my room, letting me keep the room somewhat longer on day of departure to wait for my train departure and just inquiring how I was. well done, this is what hospitality is all about

Stayed here 1 night for a conference at Espace Tete d'Or. Was so easy taking the RhoneExpress from the airport and then taking the Metro to Charpennes. Was able to walk to the conference each day as well. Comfortable rooms, good breakfast buffet, and convenient location.

Good location in a business area but with excellent metro and tram connections. Bit tricky getting into the car parking which is under the hotel and requires going the wrong way up a one way street or driving along the tram line. Parking was secure and seemed reasonable value for a city centre hotel (E13 per day). Room was spacious with complementary coffee and soft drinks. Unusual and welcome in France. Breakfast was a bit expensive at E16 so we down the road.

I use this hotel regularly on business and am never disappointed. The staff are friendly and the rooms are good and spacious. the hoels is also convenienly situated next to the Charpennes Metro Station so that getting to/from the railway stations and the town centre is easy.

This is a Mercure Hotel with Ibis standards (Ibis being good, but at the cheaper end of the Accor group). It is ideally placed very close to tram and metro stops, which allows easy access to the city centre and within walking distance of the Parc de Tete D'Or. However, in common with other Accor hotels, the system only allows for either heating or air conditioning - we were there just after a cold spell and were unable to access air con when needed. We tried to sleep with the window open, but it was far too noisy (many of the rooms are overlooking the front street, where traffic is coming and going all night and it was very noisy. The breakfast was a buffet (limited hot items) and was adequate - the bread was fresh - but was nothing out of the ordinary and not as good as we had been offered on a previous visit at the Ibis at Part Dieu. The water to our room was cut off before breakfast on the last morning, although someone had phoned up from reception and advised us of the plans for this (in English). Don't know how long it stayed off, but we had to use water from the kettle to brush our teeth as it hadn't been restored before we left the room. Room had a kettle and facitlities for hot drinks, hairdryer etc. Went to the bar for ice on Friday night, but it was in darkness and no staff around, so not sure what we would have done had we wanted to buy a drink there and relax in that area!