Hotel Mercure Kourou Ariatel

Avis müşterileri puanı (ALL Puanlama) 4.6/5 474 görüş

Hotel Mercure Kourou Ariatel - Image 1
Hotel Mercure Kourou Ariatel - Image 2
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Açıklama

Otel ekstraları

  • APARTMENT WITH FITTED KITCHENETTE IN THE LIVING ROOM

  • CLOSE TO THE GUIANA SPACE CENTRE

  • SWIMMING POOL, TENNIS, FITNESS ROOM, PING-PONG

  • LAKESIDE

  • CLOSE TO THE GUIANA SPACE CENTER

Konaklama olanaklarımız

Otelin konumu

Hotel Mercure Kourou Ariatel

Avenue de St Exupéry
97310 KOUROU
French Guiana

GPS:5.17502, -52.659488

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

LE BOMA

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.6/5  474 görüş

TripAdvisor Derecesi  4.0/5  27 görüş

Great staff and comfortable

Tripadvisor puanı 4.0/5

JuliaHailes TripAdvisor onaylı yorum

Our room was comfortable and good quality shower. We had a view of the lake which is definitely something to ask for if booking. Although there was a function on one of the nights we were there the staff were friendly in dealing with finding us alternatives. We didn’t like the fact that the air conditioning in our room was on when we arrived and was too cold. Also too cold in breakfast room. But that might speak to others. Take mosquito repellent as it is by a lake.

Gorgeous hotel with beautiful suites overlooking the lake.

Tripadvisor puanı 4.0/5

info B TripAdvisor onaylı yorum

Beautiful hotel overlooking the lake with gorgeous rooms. Our suite had a private patio and was very comfortable. Every detail was thought of and the decor was tasteful. The pool and public areas were spectacular. We wished we had another night to enjoy the amenities. The food and service were not in line with the rooms. Both need to be improved.

To expensive - 272 €/night. Nothing special. Not worth the money

Tripadvisor puanı 3.0/5

albertpeters2016 İş - TripAdvisor onaylı yorum

We have been in a normal apartment for a really high price related to what you receive (272 €) Service regular Price of the breakfast 23€ pP Will not book again here even if the surrounding is nice. Garden-Lake They take favour of the Space Centrr near by.

Magnifique et reposant

Tripadvisor puanı 4.0/5

Tycoui Aileler - TripAdvisor onaylı yorum

J’ai passer un week-end très reposant dans un cadre calme et apaisant. Le personnel est vraiment à l’écoute.

Nice hotel, but better maintenance needed

Tripadvisor puanı 3.0/5

cqfp123 TripAdvisor onaylı yorum

Stayed two nights on a tour (booked by travel agent). Quiet location and well kept grounds. Spacious room with kitchenette, seating area and desk area. Well located power jacks. Comfortable bed, very flat pillows. Bathroom with everything in working order, good water pressure in the shower. No toiletries other than liquid soap. No dish detergent. And for the negatives, the place needs better maintenance. The first night the smoke alarm started going off before I even turned the hot water on to shower. The staff came and checked it and concluded that the battery was faulty and took the battery out. Shortly thereafter the A/C stopped working: I had to call the staff back, they couldn't figure out what was wrong but said that the A/C had been acting up for a while. In the end, I had to change rooms. It was already past 23:00 and I had already unpacked all my staff, so changing rooms took a while. Due to these mishaps. I lost 1.5 hours of sleep. The second room was very similar, and fortunately everything worked, although the A/C display showed that the filters needed to be changed. For the price paid, better maintenance is definitely expected. Breakfast buffet with good selection. Wifi worked well.

Dear Cqfp123, Dear valued guest, Thank you for choosing to stay with us and for taking the time to provide your feedback. We're pleased to hear that you enjoyed the peaceful location, well-kept grounds, and the spaciousness of your room, equipped with convenient amenities. We apologize for any inconvenience you experienced due to maintenance issues during your stay. We take your feedback seriously, and please know that we are actively working to address these concerns. We regret any inconvenience you may have experienced during your stay in our Classic suite. We want to assure you that our establishment offers three categories of suites, each designed to provide varying levels of comfort and amenities. We apologize if the amenities in the Classic suite did not meet your expectations. In the future, we encourage you to explore our other suite options for a more tailored experience with additional amenities. Regarding the smoke detector issue, we want to clarify that the detector's malfunction was unrelated to the use of hot water. We have 90 smoke detectors throughout the hotel, each powered by individual batteries. While we have maintenance plans in place, unforeseen circumstances may occur, and we appreciate your understanding. Regarding the air conditioning situation, please note that our receptionist, Manuela, offered you the option to change rooms immediately upon the first intervention and you have refused it. We regret any misunderstanding about this situation. We would like to express our gratitude for your positive feedback on our breakfast buffet and Wi-Fi service. Your satisfaction is important to us, and we're glad you found these aspects of your stay enjoyable. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Kind Regards Quentin GRARE General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 59 görüş 8.6/10 Konum
  • 120 görüş 7.4/10 Oda
  • 167 görüş 9.6/10 Hizmet
  • 79 görüş 9.5/10 Otel Ambiyansı
  • 67 görüş 7.5/10 Yemek
  • 56 görüş 7/10 Konfor
  • 54 görüş 9/10 Kahvaltı
  • 38 görüş 8.9/10 Havuz

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