Hotel Mercure Kourou Ariatel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 448 ulasan

Jaminan Harga
Terbaik
Hotel Mercure Kourou Ariatel - Image 1
Hotel Mercure Kourou Ariatel - Image 2
Hotel Mercure Kourou Ariatel - Image 3
Hotel Mercure Kourou Ariatel - Image 4
Avenue de St Exupéry, 97310 KOUROU, Guyana Prancis

Deskripsi

Keistimewaan hotel

  • APARTMENT WITH FITTED KITCHENETTE IN THE LIVING ROOM

  • CLOSE TO THE GUIANA SPACE CENTRE

  • SWIMMING POOL, TENNIS, FITNESS ROOM, PING-PONG

  • LAKESIDE

  • CLOSE TO THE GUIANA SPACE CENTER

Akomodasi kami

Lokasi hotel

Hotel Mercure Kourou Ariatel

Avenue de St Exupéry
97310 KOUROU
Guyana Prancis

GPS:5.17502, -52.659488

Telepon
Fax +594 594 32 61 60

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

LE BOMA

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  448 ulasan

Peringkat TripAdvisor  4.0/5  30 ulasan

Excellent Riverview Hotel and Restaurant

Catatan Tripadvisor 5.0/5

ToniT1079 Ulasan TripAdvisor tersertifikasi

Our international tour group of 17 stayed here for 3 delightful nights. The welcoming staff and open air lobby offers several seating areas that lead to a large dining area. The dining area offers a buffet set up For evening and events that overlooks the river. The large oool and kiddie pool overlook the river and adjoining a kiddie playground. Adults can be in the pool while the kids safely go on the playground The breakfast buffet is ample services by SHEILA. Nespresso® machine, teas, 2 fruit juices, detox water, and creole chocolate are excellent. The venue offers scrambled eggs or cook to order eggs, pastries, cereals, carton plain and fruit yogurts, breads, jams, and an array of fresh fruit in season. Our rooms are all in villas set apart by green areas which are a Challenge to find after dark. Each villa offers an outdoor patio. The living area offers desk, sofa, and large screen TV with many French channels and English CNN. The kitchenette offers 2 stovetop burners, microwave, refrigerator, sink and cutlery and plates The separate bedroom offers a nice comfortable queen bed with fluffy pillows, another large screen TV, desk, and outlets. The en-suite offers a walk in showers and very soft towels The venue is very secure. We forgot to lock the safe one day that contained our passports, money and credit cards. When we returned, our room was cleaned and all our valuables intact!

Great staff and comfortable

Catatan Tripadvisor 4.0/5

JuliaHailes Ulasan TripAdvisor tersertifikasi

Our room was comfortable and good quality shower. We had a view of the lake which is definitely something to ask for if booking. Although there was a function on one of the nights we were there the staff were friendly in dealing with finding us alternatives. We didn’t like the fact that the air conditioning in our room was on when we arrived and was too cold. Also too cold in breakfast room. But that might speak to others. Take mosquito repellent as it is by a lake.

Gorgeous hotel with beautiful suites overlooking the lake.

Catatan Tripadvisor 4.0/5

info B Ulasan TripAdvisor tersertifikasi

Beautiful hotel overlooking the lake with gorgeous rooms. Our suite had a private patio and was very comfortable. Every detail was thought of and the decor was tasteful. The pool and public areas were spectacular. We wished we had another night to enjoy the amenities. The food and service were not in line with the rooms. Both need to be improved.

To expensive - 272 €/night. Nothing special. Not worth the money

Catatan Tripadvisor 3.0/5

albertpeters2016 Bisnis - Ulasan TripAdvisor tersertifikasi

We have been in a normal apartment for a really high price related to what you receive (272 €) Service regular Price of the breakfast 23€ pP Will not book again here even if the surrounding is nice. Garden-Lake They take favour of the Space Centrr near by.

Nice hotel, but better maintenance needed

Catatan Tripadvisor 3.0/5

cqfp123 Ulasan TripAdvisor tersertifikasi

Stayed two nights on a tour (booked by travel agent). Quiet location and well kept grounds. Spacious room with kitchenette, seating area and desk area. Well located power jacks. Comfortable bed, very flat pillows. Bathroom with everything in working order, good water pressure in the shower. No toiletries other than liquid soap. No dish detergent. And for the negatives, the place needs better maintenance. The first night the smoke alarm started going off before I even turned the hot water on to shower. The staff came and checked it and concluded that the battery was faulty and took the battery out. Shortly thereafter the A/C stopped working: I had to call the staff back, they couldn't figure out what was wrong but said that the A/C had been acting up for a while. In the end, I had to change rooms. It was already past 23:00 and I had already unpacked all my staff, so changing rooms took a while. Due to these mishaps. I lost 1.5 hours of sleep. The second room was very similar, and fortunately everything worked, although the A/C display showed that the filters needed to be changed. For the price paid, better maintenance is definitely expected. Breakfast buffet with good selection. Wifi worked well.

Dear Cqfp123, Dear valued guest, Thank you for choosing to stay with us and for taking the time to provide your feedback. We're pleased to hear that you enjoyed the peaceful location, well-kept grounds, and the spaciousness of your room, equipped with convenient amenities. We apologize for any inconvenience you experienced due to maintenance issues during your stay. We take your feedback seriously, and please know that we are actively working to address these concerns. We regret any inconvenience you may have experienced during your stay in our Classic suite. We want to assure you that our establishment offers three categories of suites, each designed to provide varying levels of comfort and amenities. We apologize if the amenities in the Classic suite did not meet your expectations. In the future, we encourage you to explore our other suite options for a more tailored experience with additional amenities. Regarding the smoke detector issue, we want to clarify that the detector's malfunction was unrelated to the use of hot water. We have 90 smoke detectors throughout the hotel, each powered by individual batteries. While we have maintenance plans in place, unforeseen circumstances may occur, and we appreciate your understanding. Regarding the air conditioning situation, please note that our receptionist, Manuela, offered you the option to change rooms immediately upon the first intervention and you have refused it. We regret any misunderstanding about this situation. We would like to express our gratitude for your positive feedback on our breakfast buffet and Wi-Fi service. Your satisfaction is important to us, and we're glad you found these aspects of your stay enjoyable. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Kind Regards Quentin GRARE General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 51 ulasan 9.3/10 Lokasi
  • 111 ulasan 7.4/10 Kamar
  • 166 ulasan 9.6/10 Pelayanan
  • 69 ulasan 9.2/10 Suasana
  • 58 ulasan 7.8/10 Makanan
  • 54 ulasan 5.9/10 Kenyamanan
  • 40 ulasan 9.6/10 Sarapan
  • 40 ulasan 8.6/10 Kebersihan

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