Mercure Chambery Centre Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,189 件のレビュー

Mercure Chambery Centre Hotel - Image 1
Mercure Chambery Centre Hotel - Image 2
Mercure Chambery Centre Hotel - Image 3
Mercure Chambery Centre Hotel - Image 4

説明

ホテルのその他の情報

  • We are located opposite Chambéry-Challes Les Eaux train station

  • Co-working space by LE TISSOIR with unlimited fiber WIFI connection

  • Private, underground car park

  • Rooms under renovation

  • Modern and warm seminar rooms

当ホテルの客室

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ホテル所在地

Mercure Chambery Centre Hotel

183 Place de la Gare
73000 CHAMBERY
France

GPS:45.570847, 5.919596

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE 183

Relax in the evening over a drink or soft drink in our cozy hotel bar.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,189 件のレビュー

トリップアドバイザーの評価  4.0/5  736 件のレビュー

I definitely wouldn't recommend this place

トリップアドバイザーの評価 1.0/5

S2214GFrd トリップアドバイザー認証口コミ

Dear S2214GFrd, Thank you for your feedback. I'm quit surprised to see this comment online because for any guest complain, as a front office manager, i'm immediatly aware to manage with the guest. I'm trully sorry that your stay did not meet your expectations. Do not hesitate to call the front desk during your stay if you don't like your room, at least i could propose you a solution on the spot. It is not possible to make a hold on your credit card without your permission since you need to put your 4 digits pin. The authorization guarantee has been set in our hotel for few reasons. First is that it allows you to leave fast upon check out, we have the possibility of validating the total amount of your invoice on the authorization left during your registration and sending you the bill by email. It fluidifies the queue in the morning. Second, some of our guest are big consumer espacialy at the bar, 50€ is going very fast ;). Third reason is that we faced a lot of unpayed bills, theaft and damages sometimes. For your information it is not possible to censor a review, hotels.com as every online plateform that sold the Mercure Chambery City Center manage their own reviews. We are only allowed to respond. We are sorry for your dissatisfaction with the breakfast. Our products are local and carefully selected, which explains the slightly high price. We prefer to choose the quality to satisfy the greatest number of our customers. We’re trully sorry that the room did not meet your expectations. Be informed that we’ve started to make a full renovation of the hotel. We’ve already done the lobby, the corridors, the meeting rooms and the breakfast room. We’ve renovated 3 floors already, Next chapter this Automn 😊 We hope to get another chance to convince you in a future reservation. Best regards, Sara Dharsma Front Office Manager

Disappointing

トリップアドバイザーの評価 1.0/5

Lavinia A トリップアドバイザー認証口コミ

Dear LAVINIA ASQUITH, Thank you for taking the time to give us your feedback. The room that you had was the one that you booked, a standard disable room. That's the reason why it does not look like the classic standard room on the website and nothing encumber the bathroom floor for the guests that has a wheelchair. We're sorry that you felt that the front desk was not happy to guide you. We hope to get another chance to convince you in a future reservation. Best regards, Sara Dharsma Front Office Manager

UNCOMFORTABLE

トリップアドバイザーの評価 2.0/5

ANDREA P ビジネス - トリップアドバイザー認証口コミ

Dear Andrea P, Thank you for taking the time to give us your feedback. We’re trully sorry that the room did not meet your expectations. Be informed that we’ve started to make a full renovation of the hotel. We’ve already done the lobby, the corridors, the meeting rooms and the breakfast room. We’ve renovated 2 floors already, next step starting next week. We are sorry for your dissatisfaction with the breakfast. Our products are local and carefully selected, which explains the slightly high price. We prefer to choose the quality to satisfy the greatest number of our customers. We hope to get another chance to convince you in a future reservation. Best regards, Sara Dharsma Front Office Manager

Disingenuous & Disappointing and smoky!

トリップアドバイザーの評価 1.0/5

Alas1967 Solo travel - トリップアドバイザー認証口コミ

Very bad hotel

トリップアドバイザーの評価 1.0/5

maryaG898FF ビジネス - トリップアドバイザー認証口コミ

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 461 件のレビュー 8.4/10 ロケーション
  • 590 件のレビュー 6.8/10 客室
  • 660 件のレビュー 9.2/10 サービス
  • 8 件のレビュー 8.4/10 インターネット
  • 261 件のレビュー 8.9/10 朝食
  • 160 件のレビュー 7.5/10 清潔さ
  • 14 件のレビュー 9/10 バー&飲料

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