Hôtel Mercure Chambéry Centre 4 つ星

お客さまの声 4.3/5 3,112 件のレビュー

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Mercure Chambery Centre Hotel
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+ 19 サービス

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このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは12h00からです

チェックアウトは12h00です

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サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • ベビーシッター(ご要望に応じて)
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • ランドリーサービス
  • ギフト/新聞ショップ (周辺)
  • ポーター 有料サービス
ケータリング
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  • バー1軒
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レジャーとアクティビティ
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ホテル所在地

Hôtel Mercure Chambéry Centre

183 Place de la Gare
73000 chambery
フランス

電話番号: +33479621011

ファックス: (+33)4/79621023

チェックインは12h00からです

チェックアウトは12h00です

  • 飛行機で

    CHAMBERY VOGLANS 10km / 6.21 マイル

  • 飛行機で

    GENEVA COINTRIN 99km / 61.88 マイル

  • 飛行機で

    LYON SAINT EXUPERY 80km / 49.71 マイル

  • 電車で

    CHAMBERY CHALLES LES EAUX 0.1km / 0.06 マイル

  • 電車で

    CHAMBERY CHALLES LES EAUX 0.1km / 0.06 マイル

GPS:45.570847, 5.919596

当ホテルの客室

Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.

レストランとバー

LE 183

Located right in the heart of the hotel, our cozy bar is perfect for relaxing with a cocktail in the evening in friendly surroundings.

非契約写真

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お客さまの口コミ
Hôtel Mercure Chambéry Centre

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.3/5

3,112 件のレビュー

トリップアドバイザーの評価 4.0/5

664 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

won't be back!

トリップアドバイザーの評価 3.0/5

David N 31/01/2021 トリップアドバイザー認証口コミ

We had to stay here under duress (due to curfew); few instructions inside room; no amenities except soap (we are Silver class for Accor hotels); no welcome drinks; breakfast (due to Covid) very sparse, not all asked for was delivered. Parking was exhorbitant, plus we had to pay walk-in prices.

Dear David N, Thank you very much for taking the time to give us your feedback. We’re trully sorry that your stay did not meet your expectations. Regarding the lack of in-room equipment, especially tea and coffee pods, this is unfortunately due to COVID-19. Indeed, after your departure all that is in the room must be thrown away, including the unused things. In order to avoid waste, we provide everything you might need on the front desk and not in your room. I'm really sorry if you did not have your welcome drinks, since you made your comments on tripadvisor i cannot check your reservation to see what happend. We are sorry that your breakfast did not meet your expectations. Regarding the car park, we’re very lucky to have one in our basement (we are the only hotel in Chambery to have one). The price is actually the same as every secured parking in Chambery. For your next stay be informe that we have 2 public car parks less than 50m from the hotel do not hesitate to call us before your arrival we would be happy to guide you. Best regards, Sara Receptionist

Great location, friendly and professional staff, good hair dryer

トリップアドバイザーの評価 5.0/5

pohare2003 22/01/2020 トリップアドバイザー認証口コミ

We were a party of 5. Rooms were well designed, comfortable and clean. My room had a small fridge, safe, and a decent hair dryer. Location opposite the train station and a short walk to the old town. Restaurants, bars and supermarkets nearby which were open on a Sunday. Very tolerant and forgiving staff who didn't flinch when I accidentally dropped a bottle of red wine in the reception area. Still sorry. Two small booths in the reception area which were great for our group to socialise, have a beer and play card games. Would definitely recommend.

Coté cour, coté jardin...

トリップアドバイザーの評価 4.0/5

esm872 Business - 12/08/2019 トリップアドバイザー認証口コミ

The hotel is located in the centre of Chambéry, just across from the main SNCF railway station. The outside appearance, the lobby and the reception area seem absolutely compatible with the location. With a small exception, the room was a very positive surprise: freshly renovated in an absolutely modern style, it is in contrast with the rest: very good, only the water drainage in the shower was not OK. The staff that I had the opportunity to deal with at check-in, breakfast and check-out were friendly, professional and efficient. The underground parking is cramped and crowded: if I was to stay here again I would try and reserve a spot there ahead of my arrival and try not to be here with too large a vehicle

Dear esm872, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are truly sorry for this little technical incident beyond our control. The parking is not bookable because we share it with several entities (condominium and businesses), so we offer it only according to availability. For your next stay be informe that we have 2 public car parks less than 50m from the hotel do not hesitate to call us before your arrival we would be happy to guide you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sara Receptionnist

Short stay in Chambery

トリップアドバイザーの評価 4.0/5

Geoff L Couples - 08/07/2019 トリップアドバイザー認証口コミ

As usual I can rely on Mercure hotels to provide good comfortable rooms in good location. Good to have Carpark on site. We ate at the adjacent restaurant which was very convenient and good quality, very good after a day of sightseeing. Should have stayed longer!

チェックイン2019年02月16日のチェックイン時の1ユーロ支払い

お客さまの声 3.5/5

T. ファミリー - 21/02/2019 確認済みレビュー すべて

滞在した2泊2部屋分を前もって全額インターネットでお支払いしましたが、チェックイン時カードの確認の為に1ユーロお支払いしましたが、チェックアウト時に返金ありませんでした。tax sejour もインターネットで全て支払い済ですが、この1ユーロお支払いは何故でしょうか? 分かり次第お知らせください。宜しくお願いいたします。

Bonjour Monsieur t.. Tout d'abord, merci d'avoir pris le temps de noter votre séjour à l'hôtel Mercure Chambéry Centre. Pour répondre à votre question, à chaque arrivée, notre équipe de réception fait une empreinte de carte bancaire d'un montant de 1€. Cette empreinte permet de valider votre arrivée et de garantir les éventuels extra pris au sein de l'hôtel. Sauf erreur de notre part, ce montant de 1€ n'est pas débité sur votre compte bancaire. Sachez que nous restons à votre disposition pour toutes demandes d'informations complémentaires. Cordialement, Cathy.

Overnight before train to Paris

トリップアドバイザーの評価 4.0/5

JS E Couples - 28/08/2018 トリップアドバイザー認証口コミ

Hotel is ideally located just across the road from the railway station and also very close to both the Hertz and Europcar car hire offices. Room are clean and modern. Breakfast although good is not cheap unless included in a deal of some kind.

Dear guest, Thank you very much for your comment. We are delighted that you have enjoyed your stay in our hotel. We are surprised about your comment for the breakfast : you can find fresh and local products. We would like to inform you that there is an other breakfast at the bar : "express" for the rate of 8.50€ per person. You can find bread, pastries, hot drinks and orange juice. It's with pleasure that we will welcome you a next time ! Best regards from mountains, Justine

Chambery駅前、とても便利。

お客さまの声 4.5/5

Hiroyashi ビジネス - 04/07/2018 確認済みレビュー すべて

Lyon空港19:00着、 バスにて約1hでChamberyへ移動。ホテルはChambery 駅前であり、非常に便利。

いつも通りの何も不満のない普通の滞在が出来ました

お客さまの声 5.0/5

Gv ビジネス - 10/10/2017 確認済みレビュー すべて

清潔な部屋、素敵な朝食

Dear Tomoaki A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambery Centre. It is always a pleasure to receive positive feedback ! We hope to welcome you again in our hotel ! Sincerely, Jessica

I had an upgrade which I highly appreciated it.

トリップアドバイザーの評価 4.0/5

Edmatogo Business - 30/10/2016 トリップアドバイザー認証口コミ

I have been to this hotels several times but it was the fort time with such a loyalty card. Thanks to this card, I was upgraded to a deluxe room. It aw more spacious and more comfortable than usual. I loved the experience it!

Dear Edmatogo, Thank you for your review. We are delighted to read that you have appreciated our Privilège Room. We hope to see you again at the Hotel Mercure Chambéry Centre. Best regards, Marion Girardin
お客さまの声 4.5/5

匿名 ビジネス - 04/08/2016 確認済みレビュー すべて

部屋は清潔で不満はありません。朝食も美味しかったです。フロントの対応も不満はありません。唯一、部屋から見える景色がイマイチでした。

お客さまの声 4.5/5

匿名 ビジネス - 04/02/2016 確認済みレビュー すべて

夜遅くにチェックインしたのですが、フロントの方の対応も親切で非常に心地よく宿泊することが出来ました。

Disappointed. Inconsistent standards in Accor hotels of the same brand.

トリップアドバイザーの評価 2.0/5

evisonD Couples - 08/03/2015 トリップアドバイザー認証口コミ

We have stayed in Mercure hotels before but this was not a good experience. Toenail clippings on an uncleaned floor on arrival. Moved to a small claustrophobic internal room with strong smell of smoke in corridor outside. This is not Mercure standard we have come to expect. The USP of a chain has to be consistency. if there is no consistency why choose an Accor group hotel? Our friends had the same inconsistency with two Ibis stops - one good one poor. Very different experiences from the same brand. Also beware city centre hotels if on car trips, as we were. Expensive parking (16 euros though reimbursed after complaint about the toenails incident).

Thank you for taking the time to give us your opinion. We sincerely apologize and assure you that corrective actions are already implemented. Be assured that the quality and your satisfaction are our priority. Hoping to have the pleasure to regain your confidence in a future stay, Best regards Benoît Majorel Directeur

Great Hotel

トリップアドバイザーの評価 5.0/5

JasonLouiseMinnie Couples - 14/10/2014 トリップアドバイザー認証口コミ

This hotel has great well furnished rooms, and is very central in Chambery town. It has a welcoming well stocked bar and has an indoor link to great restaurant. Our dog was made very welcome as well. It can be a bit tricky to find the drop off point for the reception due to current roadworks.

Thank you for thsi feedack. We are glad you enjoyed our hotel and its location. Looking forward to welcoming you again, Best regards Benoît Majorel Directeur

Good quality

トリップアドバイザーの評価 4.0/5

TassoAsteriades Friends getaway - 21/01/2014 トリップアドバイザー認証口コミ

Hotel good for the price. Location great and the underground parking perfect for us since we were in transit with a loaded car. Breakfast is a little expensive for the price but the quality is very good.

We are very pleased you enjoy your stay in our establishment and its location. Thank you for your remarks. Looking forward to welcoming you again Best regards Benoît Majorel Directeur

French Trip Chambery

トリップアドバイザーの評価 4.0/5

Norman M Family - 18/01/2014 トリップアドバイザー認証口コミ

Thought the bar prices were rather high- 8 euros for a glass of wine. Also the buffet breakfast was excellent but again think rather pricey at 18 euros. Bed was a little hard and as the room was rather warm had to constantly alter the heating downwards. Reception were extremely helpful in enabling us to change our room to one with bath.

Thank you for taking time to give us your opinion. We have taken note of your comments. I want to thank you for the congratulations for my employees. Looking forward to welcoming you again Best regards Benoît Majorel Directeur

Stopover between Eurostar journey to Lyon and Italian holiday

トリップアドバイザーの評価 4.0/5

Jake M Couples - 20/06/2013 トリップアドバイザー認証口コミ

Eurostar now do some limited straight through journeys to the south of France. I can thoroughly recommend them - great value and very comfortable. We travelled to Lyon and then picked up a hire car and wanted a hassle free stopover on the first night. Chambery and this hotel fitted the bill perfectly. Location is just opposite the train station and a short walk from the city's shops and restaurants. We ate at Les Halles which others here had recommended. The price fixe at Euro 34 was very good.

Thank you for your comments. We are pleased you enjoyed your stay in the hotel, its location and the city. Looking forward to welcoming you again, Best regards Benoît Majorel Directeur

A great central hotel in a very pleasant town

トリップアドバイザーの評価 4.0/5

Mungo88 Family - 09/06/2013 トリップアドバイザー認証口コミ

This stay was everything we have come to expect from Mercure hotels. Our room was spacious and provided all the usual facilities. There is no hotel restaurant, but the local produce establishment which shares the the hotel entrance was excellent. We used the hotel car park which for anything larger than a Smart car is a bit of a challenge .

We are very pleased you had a great stay in our establishment and note your comments about our car park. Best regards Benoît Majorel General Manager

Totally overpriced

トリップアドバイザーの評価 1.0/5

Stam_Brussels Business - 25/03/2013 トリップアドバイザー認証口コミ

Another chain hotel, totally overpriced, not offering anything special. The only positive thing being the location (oposite the train station), apart from that I would not recommend it at all. Rooms were old and badly refurbished.

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