ibis Styles Paris Porte de Versailles, Issy Mairie 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 957

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Opis

O hotelu

  • 2 minuty od metra Mairie d'Issy

  • Dostępny prywatny płatny parking (wymagana rezerwacja)

  • Zapraszamy do baru na chwilę relaksu.

  • Skorzystaj z wliczonej w cenę oferty śniadaniowej

Nasze pokoje

Pojedyncze łóżko

Pokój standardowy z 1 pojedynczym łóżkiem

  • 1 os. maks.
  • 11 / 118 sq ft
  • Pościel 1 x Pojedyncze łóżko

Lokalizacja hotelu

ibis Styles Paris Porte de Versailles, Issy Mairie

15, avenue Jean Jaures
92130 ISSY LES MOULINEAUX
Francja

Pozycja GPS:48.82338, 2.27483

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

LE BAR

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 957

Ocena TripAdvisor  3.5/5  Liczba opinii: 31

Disaster service!!!

Ocena na stronie TripAdvisor 1.0/5

nikki_7867 Rodziny - Opinia zatwierdzona w TripAdvisor

I stayed in room 114 on 26/05/2024. I was with my family, we checked in as a family and picked e booked 2 rooms. Room 114 and 115. We arrived at 1am and were checked in by a very helpful receptionist man. In the morning , we went downstairs for breakfast at 10am and returned back upstairs to our rooms at 11am . Room 115 was still ours but room 114 was vacated and it appeared I was checked out an our early,against my wishes? The bed was made up and my belongings had been moved to the room next door,115. Check out time was 12pm. The room service lady went in my rooms without my permission and vacated room 114 whilst it was still under our reservation for another hour? I went downstairs to the reception staff to complain and demanded a refund for room 1 14. The staff called Clara and Hazel weren’t helpful at all? They said the error was made by an external employment agency, staff members,not their actual staff? Personally, I don’t see how this is my problem? I demanded to speak to the manager called Jibreel who wasn’t on shifts at that time? The female staff member called Hazel insisted I emailed the hotel with my discrepancies and give her a photocopy of my banking card so they could do the refund for that room after the managers arrived on his shift? The following day, I received a text message ‘fraud alert ‘ from my bank ,that someone was trying to attempt a banking transaction in Paris city whilst we were in the next city at Disneyland parks. The bank instantly blocked the card and we had no other way to access our money for the rest of our vacation with two young children! Even now, 3 days later, the hotel hasn’t done anything about our situation with the room refund or the fraudulent activity on our bank card? It is very disappointing and regrettable that this has happened in a reputable Accor group hotel and I will not be staying at this hotel chain again. It has ruined my vacation with my small children because I cannot resolve my bank card block whilst I am away from my home country, United Kingdom. Terrible service, minimal breakfast menu, fraudulent receptionist staff, illiterate room service staff, ignorant management. Did I miss anything? Extremely disappointed guest

Hello Sir, While we were waiting for your email which I don’t received yet regarding your complaint, it’s completely normal that I can’t give you a satisfactory or unsatisfactory feedback. We did get the information from our colleagues orally but once again, how can we get in touch with you without having your contact details? The maid, she’s simply done her job, she knocked on the door twice, she got no response and she saw that you don’t put the DO NOT DISTURB sign on your door which is always available in all our rooms and in all hotels in the world. She did not move your luggage in any way because your room was empty when she entered. She therefore thought that the occupant had left the hotel, probably wrongly. After her passage, your room access badge was not deactivated and you were able to access it without problem until midday. We apologize about your bank card being hacked; however, my colleagues and I have not seen this famous photocopy to which you refer and we never photocopy the bank card for security reasons. Since we are in no way at fault, we will not respond to your request for a refund due to all these false allegations and your hurtful words towards our teams. We remain at your disposal and you can contact us by email at h1402-dm@accor.com Regards Djibril - chef de réception.

Good but could be better

Ocena na stronie TripAdvisor 4.0/5

Carla F Couples - Opinia zatwierdzona w TripAdvisor

on our arrival, the receptionist Andreas made everything phenomenal. The first room smelled strongly of cigarettes and he gave us a room upgrade for the inconvenience. The breakfast was very poor, there was little choice of food and the area was never stocked, it was always dirty and the staff didn't look friendly, it seemed as if they were there out of obligation. The two girls (one blonde and the other brunette) who checked me out were terrible, very rude and didn't know how to explain things when we asked for justification for certain situations that happened in the hotel. If you're a booking agent you have to leave your room earlier than the rest of the guests ?!! how stupid of them, apart from the fact that they'd told us check out was at 12:00 and it turned out to be 11:30 for me. If I were to return, it would certainly be because of Andreas' 5-star service and super good manners. my 4-star rating goes entirely to the receptionist's service!!!

Pleasant stay at this Ibis Styles

Ocena na stronie TripAdvisor 4.0/5

Adrian S Opinia zatwierdzona w TripAdvisor

The value for the price is very good. Its proximity to the last metro station on line 12 makes it convenient, just 10-15 minutes away from Concorde or Madeleine. The room was clean with a refreshing ambiance. The breakfast, although not extensive, offers fresh and tasty selections. A small note: the coffee machine could use an upgrade, but it's a minor detail. Kudos to the staff for their helpfulness. I would probably stay again when in Paris; it's a great mid-range hotel choice.

Hello Aspinei, We thank you for the review that you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. La Team d'Issy. Ibis Styles Porte de Versailles - Mairie d'Issy

Hotel is okay

Ocena na stronie TripAdvisor 3.0/5

Shareen Kaye D Opinia zatwierdzona w TripAdvisor

Hotel was bit far from city center. It will take you 30-40 minutes from hotel to City center by metro. Location was okay, not much shops or restaurants around. Breakfast was basic. Room was clean and good.

Dear Shareenkayed, We thank you for taking the time to share your opinion. We hope to see you very soon! The Issy Team Ibis Styles Porte de Versailles - Mairie d'Issy

dobrze zlokalizowane. blisko stacji metro Mairie d'Issy.

Ocena klientów 4.5/5

Artur Rodziny - Opinie potwierdzone ALL

pobyt udany. sniadanie OK, obiekt posiada wlasny parking.

Drodzy goście, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiamy, Julie - adjointe de direction Ibis Styles Paris porte de Versailles Mairie d'Issy

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 468 Liczba opinii 9.3/10 Lokalizacja
  • 592 Liczba opinii 7.1/10 Pokój
  • 484 Liczba opinii 9.3/10 Obsługa
  • 17 Liczba opinii 7.5/10 Internet
  • 443 Liczba opinii 8.3/10 Śniadanie
  • 216 Liczba opinii 8/10 Czystość

Zarządzane przez Trustyou

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