Novotel Annecy Centre 4성

고객 평점 (ALL 평가) 4.4/5 1,465 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Annecy Centre - Image 1
Novotel Annecy Centre - Image 2
Novotel Annecy Centre - Image 3
Novotel Annecy Centre - Image 4
1 Place Marie Curie, 1 Avenue Berthollet, 74000 ANNECY, 프랑스

호텔설명

호텔 추가 정보

  • 5-minute walk to Lake Annecy and the Old Town.

  • The Craic restaurant and bar - large terrace with petanque court

  • Conference hall with control room & 11 meeting rooms with natural daylight

  • Undercover private car park (paid)

  • Your children will be our guests: family rooms, free breakfast, loan of cot

숙박

호텔 위치

Novotel Annecy Centre

1 Place Marie Curie, 1 Avenue Berthollet
74000 ANNECY
프랑스

GPS:45.903099, 6.12251

전화
팩스 +33 4 50 45 50 68

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,465 리뷰

TripAdvisor 평가  3.7/5  411 리뷰

Very disappointed

트립어드바이저 평점 3.0/5

R6362ORcarolines TripAdvisor 인증 리뷰

I . We stayed for 2 nights.  However we were dissapointed with the condition of our room.  Please see photos attached. Our bed was made up of 2 singles, which ordinarily would be fine, however the mattresses were not connected (zip), and created a gap in the middle, which was very uncomfortable.   Also the mattress protector was ripped (see photo), and the bed was fitted with a flat sheet, instead of a fitted sheet, so this created even more discomfort when the sheet came off all the time. More disturbingly, the mattresses were badly stained.  (See photos)  This being visible due to the ill fitting sheets etc,. The bathroom door was badly damaged (see photo). This is not the first time we have stayed in a Novotel.  And we usually find that the hotels are spotless.   However this has made us re think about booking again with Novotel.

Great stay!

트립어드바이저 평점 5.0/5

jenray77 가족 - TripAdvisor 인증 리뷰

Had a Mountain View room which was extremely spacious for the three of us. My five year old slept on the sofa bed in another room. The main room was huge! Nice views of the mountains and town but it is above the train station so that ruins the view a little! Everything was clean and the hotel overall was smart. Good customer service throughout the stay. Perfect spot from the train station and only a five minute walk to the old town.

Great Service - Thanks Marylene!

트립어드바이저 평점 5.0/5

RobfromCalifornia88 TripAdvisor 인증 리뷰

We had an unpleasant experience at another hotel and needed a last minute change late at night. Marylene was so helpful and got us all setup in two rooms next to each other. She provided excellent service and I’m so thankful for her assistance!!!!

Dear Rob, Thank you for your kind words regarding Marylene's assistance during your stay. We are delighted to know that she provided you with excellent service and made your transition to our hotel smooth and comfortable. Best regards, Novotel Annecy Centre

Avoid at all costs

트립어드바이저 평점 2.0/5

871anun 가족 - TripAdvisor 인증 리뷰

Was hoping to receive an email from the hotel asking for my review of the stay but nothing was received. Very disappointing few days at this hotel and I blame myself as previous reviews should have warned me. The biggest and most concerning issue with the hotel is cleanliness. This hotel is not clean. On checking into hotel and entering the room it was obvious that the room was not cleaned properly. Despite bringing this to the attention of the staff, during the stay it did not improve. The second issue we had was the noise from the train station below. The trains run underneath the hotel at all hours and the room vibrates as they pass under. Thirdly, not that I expect any staff member to “ get down on one knee and greet me” but there was not one mention of my ALL platinum status. I always appreciate what someone at least acknowledges it! Previous reviews mention the lobby ( or lack thereof). The lobby seems to be some sort of shared workspace or something, kind of reminds me of a Starbucks coffee shop. People on laptops occupying every seat in the place. Outside the main door smoking in between work. If you like to enjoy a coffee and croissant while planning out your day in the city, you can forget it here. Not only will you not have a seat but you’ll receive no service. The staff obviously know the people that use the workspace on a daily basis and seem to be deep in casual conversation, at least during my visit. There’s plenty of alternative hotels in Annecy and I would advise others to avoid this place at all costs. I can overlook most of my issues with this property except the hygiene/ cleanliness of the property which is NON EXISTENT.

Avoid at all cost especially with kids!

트립어드바이저 평점 1.0/5

I3560VJreginap TripAdvisor 인증 리뷰

We picked this hotel because it said there was an "indoor play area and a library for children". This was important to us as we were going to be on the road for hours before we got there and my son needed to let off steam. That was a huge lie. No indoor play area or library exists. My son kept waiting up through the night because they put us in a room right next to railway and didn't even warn us. Breakfast was tasteless and overcrowded, we waited 20 mins for croissants after first being told they were finished (even though we were there on time) and then being offered someone else's croissants from their cleared table! Room was tiny after two sofa beds there was no room to squeeze by. The toilet was difficult for a decent sized man to get in. The check in process was painful. There was one person working for such a big hotel it isn't enough and we ended up waiting half an hour to check in. We have stayed in much better 2 star hotels. This hotel was a total disappointment! Avoid!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 906 리뷰 7.8/10 위치
  • 977 리뷰 6.4/10 객실
  • 1,023 리뷰 8.5/10 서비스
  • 11 리뷰 8.7/10 인터넷 가격
  • 612 리뷰 5.2/10 안락함
  • 497 리뷰 7.8/10 조식
  • 357 리뷰 5.7/10 청결도
  • 202 리뷰 3.1/10 가격 대비 가치

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