Mercure Bologna Centro bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.020 ulasan

Mercure Bologna Centro - Image 1
Mercure Bologna Centro - Image 2
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Deskripsi

Keistimewaan hotel

  • Family and pet friendly hotel, totally renovated with new types of rooms

  • Large private park ideal for corporate events and moments of relaxation

  • In front of Bologna Centrale station and the entrance to historic center

  • The Marconi express shuttle will take you to the airport in about 8 minutes

  • Paid public garage connected to the hotel

Akomodasi kami

Lokasi hotel

Mercure Bologna Centro

VIALE PIETRO PIETRAMELLARA N. 59, CIN: IT037006A193RSH434, CIR: 037006 AL 00091
40121 BOLOGNA
Italy

GPS:44.505079, 11.343472

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Antar-jemput
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

BINOMIO BAR

Bistro bar with snacks, hot and cold dishes.

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Peringkat ALL  4.4/5  1.020 ulasan

Peringkat TripAdvisor  3.5/5  2.993 ulasan

OK for a Short Stay

Catatan Tripadvisor 4.0/5

RFJ Solo travel - Ulasan TripAdvisor tersertifikasi

Location is convenient - just across from the train station. Service is very good, except for the dining room, which seemed understaffed given some items needed replenishing. The breakfast buffet was adequate, nothing more. I appreciated the complimentary water and slippers. The room was clean but I did notice a little mold by the shower edge in the bathroom. Decor was a bit dark.

Best Option in Bologna

Catatan Tripadvisor 5.0/5

vickeyviking10 Ulasan TripAdvisor tersertifikasi

We are members of the ACCOR/ALL family, and we always look for a Mercure or Novotel, if and when available, when we plan a trip. Having said that, my wife and I are particularly happy about our decision to opt for Hotel Mercure Bologna Centro. Located opposite the main station, this hotel was a blessing in disguise in more ways than one. Pasquale, the reception manager, is very friendly and helped us check in a little early. He was also generous to give us a list of restaurants, a couple of which we checked out. We will always be extremely grateful to him. Besides the locations, the rooms at Mercure Bologna Centro are clean and well furnished. The breakfast options are good, and the bar is well-stocked. The two bar managers were also extremely friendly. The location worked to our advantage. When we head to Bologna again, Mercure Bologna Centro is where we will be staying.

Bad Internet

Catatan Tripadvisor 3.0/5

G v Ulasan TripAdvisor tersertifikasi

I'm at the hotel now. The internet keeps going off and you cannot even have a virtual call. Turned off the camera's and still horrible internet Not a business hotel. Stay next door or somewhere else if you are visiting for work and expect decent internet. Maybe should write to Accor as I read others have had the same issue

Dear Gv Thank you for your review, and we are very sorry for the inconvenience you’re experiencing with the internet connection during your stay. We fully understand how frustrating this must be, especially when traveling for work. The issue you’re encountering was due to a malfunction in our security firewall, which caused interruptions and instability in the connection. We are pleased to let you know that this has now been completely resolved. Following the intervention, we are currently reaching peak download speeds of up to 143 Mbps, ensuring a much more stable and efficient service for our guests. We sincerely apologize for the impact this had on your experience and appreciate your feedback, which helps us improve. If there is anything we can do to assist you further during your stay, please do not hesitate to contact our team at the front desk. Kind regards, Cinzia Zanni General Manager Mercure Bologna Centro

Bolonga - can't wait to visit again

Catatan Tripadvisor 5.0/5

FRED A Couples - Ulasan TripAdvisor tersertifikasi

We stayed in a number of motels whilst travelling Italy and the Mercure Bologna Centro was one of the best. Across the road from the central railway station and a short walk to the shopping district you could pick a better location. The motel staff were extremely welcoming and enormously helpful when providing directions around the City. The Cafe, Bar and Restaurant provided excellent food with a really good wine list. The had two dinners in the restaurant while we were there which demonstrates how good the service and food was. Our room (thank you for the upgrade) overlooked the garden which gave you the feeling that you were in a rural setting and not in the middle of the city. It would be wonderful in the spring and summer period. All I can say is thank you to the staff for making it such a wonderful stay.

Dear Fred A, Thank you immensely for your kind words regarding your recent stay at Mercure Bologna Centro. We are delighted to hear that you found our location convenient and that our team provided you with the assistance you needed to explore the city. It is wonderful to know that you enjoyed your dining experiences in our Cafe, Bar, and Restaurant, as well as the upgrade to a garden-view room. We strive to offer a serene atmosphere amidst the vibrant city, and it is gratifying to hear that you appreciated this aspect of your stay. Your compliments will be shared with our staff, who are dedicated to ensuring a memorable experience for all our guests. We look forward to welcoming you back in the future for another delightful visit. Best regards, Cinzia Zanni - General Manager Mercure Bologna Centro

Lovely comfortable stay, friendly staff and very clean.

Catatan Tripadvisor 5.0/5

Katie7S Ulasan TripAdvisor tersertifikasi

We stayed here for one night this weekend, and we had a really enjoyable stay. From arrival, we were checked in by a friendly English female receptionist, who went out of her way to ensure we were comfortable, from ensuring we had a room on a higher floor, to also helping us with parking - walking with us outside in the cold to direct us to different car parks and even ringing the parking companies first to find out the prices (we didn't use the hotel car park - more on this below). Our room was spotlessly clean in all areas, was a comfortable temperature and was quiet. We were on the 6th floor and overlooking a park area which may have helped. The bed was firm but comfortable, whilst the housekeeping kindly swapped pillows for us as we are allergic to feathers. We slept well and didn't have any noise disturbances at all - I am a light sleeper so this was my concern considering other reviews. Bathroom was compact but clean, with a shower that had a strong water pressure. We were very comfortable in our room, and every staff member that we spoke to was friendly, polite and really tried their best to ensure we were happy. The area can feel a bit intimidating as it is busy and there are homeless people, but as two women, we didn't feel unsafe, it was a 15 minute walk to the centre. I would 100% recommend this hotel to others, as we felt anxious about our stay due to other negative reviews, but everything was exceptionally clean, comfortable and we felt happy. The only thing I would mention, is the parking underneath the hotel. It is not Mercure's and is run by unfriendly parking agents who are rude and arrogant. You have to leave your car keys with them so they can move your car around, whilst we also saw them hit another car whilst doing so. We asked for 15 minutes to check with reception regarding our room and also parking, and returned to our car clamped and them shouting in our face. We went to another parking called Star which was a 5 minute walk, kept our keys, large spaces and they were much friendlier, for the same price. This isn't Mercure's fault, and when we informed them of this, they were so apologetic.

Dear Katie7S, Thank you for taking the time to share your thoughts regarding your recent stay with us. We are delighted to hear that you found your accommodation comfortable and enjoyed the cleanliness and friendliness of our staff. It is always our goal to provide a welcoming and pleasant experience for our guests. We appreciate your feedback regarding the external parking arrangements. While we aim to provide convenient services, we understand that the conduct of the parking agents can impact your experience. Please be assured that we take guest feedback seriously, and we will continue to communicate any concerns to the relevant parties. We are grateful for your recommendation and hope to welcome you back to Mercure Bologna Centro in the future for another enjoyable stay. Kind regards, Cinzia Zanni - General Manager Mercure Bologna Centro

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.254 ulasan 9.6/10 Lokasi
  • 1.255 ulasan 7.7/10 Kamar
  • 1.037 ulasan 9.3/10 Pelayanan
  • 38 ulasan 4.2/10 Internet
  • 605 ulasan 8.4/10 Sarapan
  • 371 ulasan 7.8/10 Kebersihan

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