Mercure Rouen Val de Reuil Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 704 件のレビュー

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Mercure Rouen Val de Reuil Hotel - Image 1
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Mercure Rouen Val de Reuil Hotel - Image 3
Mercure Rouen Val de Reuil Hotel - Image 4
7 Voie des Clouets, 27100 VAL DE REUIL, フランス

説明

ホテルのその他の情報

  • Our restaurant is open Mon to Fri. Closed on Fri evenings and weekends.

  • Wine bar

  • Direct link to the A13 autoroute

  • 3 miles from the Vaudreuil golf course and 26 from Giverny

  • Free, private car park with TESLA electric vehicle charging stations

当ホテルの客室

ホテル所在地

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100 VAL DE REUIL
フランス

GPS:49.249235, 1.182489

電話番号
ファックス +33 2 32 59 56 54

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

EPOK WINE BAR

Come and relax in our peaceful and cozy bar.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  704 件のレビュー

トリップアドバイザーの評価  3.8/5  502 件のレビュー

Excellent hotel for overnight

トリップアドバイザーの評価 5.0/5

lovef885 トリップアドバイザー認証口コミ

The hotel was very welcoming. The staff were very friendly and helpful. Room was very clean, spacious and comfortable bed. In a quiet location near to main route and close to a great selection of restaurants.

Cher client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Manon Cheffe de réception

Very comfortable overnight stay

トリップアドバイザーの評価 5.0/5

Christian A ファミリー - トリップアドバイザー認証口コミ

My family and I stayed for a night in the way to the coast . The rooms were clean, modern, spacious and very comfortable. The staff at reception were extremely friendly and helpful. The hotel is in a great location - just off the motorway but in a quiet setting with lots of choices of places to eat very close by.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Horrible costumer service

トリップアドバイザーの評価 1.0/5

Stephanie M トリップアドバイザー認証口コミ

We booked a room and within seconds of booking we realized we had chosen the wrong dates.We immediately contacted them to request a change of date. The staff on the phone was quit rude and unwilling to help. We were told to send an e-mail. The reply was extremely short and management showed no willingness to hep us. We were offered no solution to our problem and the staff couldn't have cared less about us. My last e-mail to the manager even went unanswered, as well as my e-mail to the parent company accor. I will probably think twice before ever booking with them again. I have never experienced such bad customer service before.

Chère cliente, N'ayant pas votre nom, nous n'arrivons malheureusement pas à retrouvé votre réservation dans notre système. A ce jour, après vérification, aucun mail n'a été reçu par la direction qui se serait fait un plaisir de vous répondre. Bien cordialement,

Nice Hotel with a great restaurant

トリップアドバイザーの評価 4.0/5

wanderlust4evermor トリップアドバイザー認証口コミ

This is a nice hotel for a stop over. We were very pleasantly surprised with their excellent restaurant. They have a great chef which provided us with an excellent dinner. Breakfast was also very good. The hotel is very clean and customer service is excellent. The highlight of this hotel was their excellent restaurant.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointed

トリップアドバイザーの評価 3.0/5

FrankJ123 Couples - トリップアドバイザー認証口コミ

We booked this Mercure as a stopover on the way back to Calais from the South of France, what a disappointment. I use Accor group Hotels a lot for Business & Leisure and I have always considered the Mercure brand as the top end of the chain. On this occasion we were left very disappointed, no restaurant, very poor room, next to none staff service. This place could not compete with a Travelodge in the UK, simply rubbish.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are sorry that you were disappointed by the absence of a restaurant within the hotel. However, this is specified on our site and our partner restaurant Courtepaille is 50 meters walk from our establishment. Sincerely, Elise, Reception

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 336 件のレビュー 7.3/10 客室
  • 334 件のレビュー 9.4/10 サービス
  • 5 件のレビュー 9.4/10 インターネット
  • 172 件のレビュー 8/10 朝食
  • 103 件のレビュー 7.2/10 清潔さ
  • 79 件のレビュー 5.8/10 雰囲気
  • 77 件のレビュー 5.1/10 設備

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