hotelF1 Rouen Zenith Parc Expo 1 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 509 件のレビュー

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25 avenue des Canadiens, 76800 SAINT ETIENNE DU ROUVRAY, France

説明

ホテルのその他の情報

  • Large free car park (< 3.5 tn)

  • All-you-can-eat, continental, buffet breakfast and takeaway service

  • Two charging stations for Powerdot electric vehicles

  • 850 yards from the Zenith / exhibition center

  • Line T4 (Stendhal stop) connects Rouen SNCF train station, 200 yards away.

当ホテルの客室

ホテル所在地

hotelF1 Rouen Zenith Parc Expo

25 avenue des Canadiens
76800 SAINT ETIENNE DU ROUVRAY
France

GPS:49.400305, 1.064278

電話番号

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  509 件のレビュー

トリップアドバイザーの評価  2.5/5  76 件のレビュー

Disgusting and noisy!

トリップアドバイザーの評価 1.0/5

Jason K トリップアドバイザー認証口コミ

Arrived late with my daughter and wife, hotel was dirty, shared toilets had no toilet paper. People slamming doors all evening. The beds will make you itch. We left the hotel to immediately go find another, the owners live in a world where they think all the above is acceptable. Avoid at all costs.

Dear Sir, I follow your opinion on our establishment. I am forced to reestablish the truth about what you describe, in fact, we did not grant your request for reimbursement by motivating our response and the information you report here is not true to reality. We regret that you did not approach reception because we would have done everything to satisfy you as we do so well every day 24/7. Sincerely, The entire team at the hotelF1 Rouen Zenith Parc expos

Appalling

トリップアドバイザーの評価 1.0/5

Patchesonelbows トリップアドバイザー認証口コミ

Some years ago I stayed in an F1 near Auxerre with friends. The room was quite big, clean & basic. And very cheap & therefore excellent value. A few days ago (driving from Scotland to Asturias) we decided to stop at Rouen & chanced a night at the F1 Sud. We will never stay at an F1 again. The room was tiny (more like a cell) & for HOURS during the night (& well after the supposed quiet time of 10pm) there was shouting, arguing, banging on doors etc. This place felt very unsafe & we couldn't wait to get out at 8am the next morning. More like a hostel for asylum seekers or a halfway house for those being reintegrated into society after a prison stretch than a "hotel". And at 55€ it's not even that cheap. AVOID!!!!

Dear Customer, We thank you for giving us these few moments to give us your opinion. We are sorry to learn that your stay did not live up to your expectations. During your next stay, do not hesitate to contact the hotel reception available 24/7, we would in fact have immediately intervened if you had reported the facts cited to us. Also, we generally receive good feedback from our customers and are surprised by your comments regarding safety given our on-site procedures. We hope to have the opportunity to welcome you again in the hope of improving your judgment of our hotel. The HotelF1 team #Ontheroadd

Not impressed!

トリップアドバイザーの評価 2.0/5

CB R トリップアドバイザー認証口コミ

We have not used an F1 hotel for some years but, for some reason, our usual choices were fully-booked. However, previous experience of the F1 Group was satisfactory - certainly for a budget hotel. What a disappointment on this occasion! Our first complaint was that there was not a single towel - hand or bath - in the room. The gentleman at Reception informed us that we could buy towels, or upgrade to a more expensive room! Having already paid almost €70 we did not wish to pay anymore. Remember, this is a hotel where toilets and showers are shared - and one has to walk along the corridor to make use of either. There had been, we were informed, a refurbishment of the premises. I don't know what was considered wrong with the previous decor, but we were not impressed by the wall facing us as we went to bed - photo below! The weather was hot and humid, but the cold-air blower in the room was not functioning! There wasn't even a plastic tumbler for rinsing out one's mouth after teeth-brushing. In our opinion, the chain should be re-named "ripofF1". We shall NOT be returning.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Perfectly reasonable; just don’t expect to get something for nothing!

トリップアドバイザーの評価 3.0/5

Ian G Couples - トリップアドバイザー認証口コミ

It is what it is. Don’t expect a 5-star establishment for budget money… I’ve stayed in numerous F1 Hotels over the years and they are functional, convenient and set at a price level that really can’t be bettered. This particular location seems to be in a reasonable part of the city, with a no. of restaurants nearby. Car parking is fine and breakfast acceptable. Like all F1’s, the room is basic but they’ve now started offering some with en-suite shower and WC which I personally welcome. The staff I dealt with were perfectly pleasant and helpful. No complaints from me!

Dear Ian G, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Formule 1 Rouen Sud Parc Expo - just awful

トリップアドバイザーの評価 1.0/5

MCHOxford ファミリー - トリップアドバイザー認証口コミ

Do yourself a favour and sleep in your car instead of this place. It was truly awful. Paper thin walls, smoking in supposedly non smoking rooms, no towels or soap in bathrooms. You are paying for a shoe box to sleep in. We left as soon as we could the next day feeling slightly dirty from having stayed there. Although to be fair it wasn’t actually dirty at all hence one star.

Thank you for taking the time to tell us about your experience at the hotelF1 Rouen Sud Parc Expos (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

との提携 TripAdvisor

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  • 233 件のレビュー 3.4/10 快適さ
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  • 103 件のレビュー 5.5/10 朝食
  • 34 件のレビュー 3.3/10 料理

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