Novotel Rouen Sud Zenith Parc Expo 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 475 件のレビュー

Novotel Rouen Sud Zenith Parc Expo - Image 1
Novotel Rouen Sud Zenith Parc Expo - Image 2
Novotel Rouen Sud Zenith Parc Expo - Image 3
Novotel Rouen Sud Zenith Parc Expo - Image 4
Angle Avenue de l'Université, Rue de la Mare Sansoure, 76800 SAINT ETIENNE DU ROUVRAY, France

説明

ホテルのその他の情報

  • Hotel 100% renovated and air-conditioned.

  • "Le Lodge" new restaurant, bar and terrace.

  • Beautiful coworking spaces and new fitness room.

  • Free and secure car park, equipped with paying TESLA charging stations.

  • 5-min walk: Zenith & exhib. center. 20 min TEOR rapid bus: downtown Rouen.

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ホテル所在地

Novotel Rouen Sud Zenith Parc Expo

Angle Avenue de l'Université, Rue de la Mare Sansoure
76800 SAINT ETIENNE DU ROUVRAY
France

GPS:49.389931, 1.059331

電話番号
ファックス +33 2 32 91 76 86

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

Le Lodge Restaurant

A living space where the warm atmosphere and decor take you through the ages. The fireplace and sofas in the bar offer you a moment of comfort and relaxation. Our terrace welcomes you in the natural setting of the Rouvray forest.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  475 件のレビュー

トリップアドバイザーの評価  3.5/5  17 件のレビュー

A Decent Hotel

トリップアドバイザーの評価 4.0/5

MrsWYN-R Couples - トリップアドバイザー認証口コミ

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud Zenith Parc Expo. It is always a pleasure to receive positive feedback. Also I am sorry that breakfast did not meet our standards; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Amélie QUELENNEC Adjointe de Direction Novotel Rouen Sud Zenith Parc Expo

Disappointed experience

トリップアドバイザーの評価 2.0/5

ClaireA2233 トリップアドバイザー認証口コミ

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud Zenith Parc Expo. I am sorry that your stay did not meet our standards; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again soon to offer you a better experience. Sincerely, Amélie QUELENNEC Adjointe de Direction Novotel Rouen Sud Zenith Parc Expo

A very good overnight stop

トリップアドバイザーの評価 5.0/5

alelcoate トリップアドバイザー認証口コミ

Dear Madam, Sir, Thank you for the great review of our hotel! We are very pleased to receive your compliments. We will certainly share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. We hope to see again very soon ! Sincerely, Amélie – Adjointe de Direction – Novotel Rouen Sud

Feels like a good 3 star hotel

トリップアドバイザーの評価 3.0/5

MLAJF トリップアドバイザー認証口コミ

Dear Madam, Sir Behiri, Thank you for taking the time to share your experience at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I am also sorry that some aspects did not meet your expectations; please allow me to express my sincerest apologies. With your detailed message (for which I am grateful), I would like to provide some clarifications: In France, to obtain star ratings, hotels must meet certain mandatory and optional criteria to accumulate enough points for classification. It is therefore up to each hotel to offer the amenities and services that meet the legislated classification criteria. Additionally, the criteria and classifications are specific to each country, so requirements may vary from one country to another. Tesla chargers are not exclusive to guests, which is why you may have seen others using them. Also, we have not yet updated the markings for the universal charging station; however, we do have a large number of disable bay in our parking. Thank you again for your comments. Rest assured that we are taking appropriate measures to address the mentioned issues and prevent future occurrences. We hope you will give us the opportunity to better serve you in the near future. Amélie – Adjointe de Direction – Novotel Rouen Sud

Incompetent chef and over booking

トリップアドバイザーの評価 1.0/5

elisaeclaudio トリップアドバイザー認証口コミ

Dear Madam Claudio, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. "I am sorry that our restaurant failed to serve you appropriate food and for the change of hotel you experienced; please allow me to express my sincerest apologies. Please be aware that due to a technical issue with our software provider, we had, on the day of your stay, more reservations than our capacity allowed, which unfortunately led to having to relocate some guests. This is not our usual practice, and I am truly sorry that you had to experience this. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again soon to offer you a better experience. Sincerely, Amélie – Adjointe de Direction – Novotel Rouen Sud

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 127 件のレビュー 9.3/10 ロケーション
  • 314 件のレビュー 6/10 客室
  • 259 件のレビュー 8.7/10 サービス
  • 116 件のレビュー 7.9/10 朝食
  • 92 件のレビュー 4.8/10 清潔さ

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