Mercure Hotel Groningen Martiniplaza bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.620 ulasan

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Mercure Hotel Groningen Martiniplaza - Image 1
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Mercure Hotel Groningen Martiniplaza - Image 4
Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Deskripsi

Keistimewaan hotel

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

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Lokasi hotel

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telepon
Fax +31 50 527 1828

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.620 ulasan

Peringkat TripAdvisor  4.0/5  724 ulasan

Suite was great!

Catatan Tripadvisor 4.0/5

holidaytraveller982 Couples - Ulasan TripAdvisor tersertifikasi

Our suite was large with a separate living room and dining area with a large table with 6 chairs. There is a modern bathroom with two sinks and a nice walk-in shower with good soap/shampoo/conditioner/lotion and bathrobes. A separate toilet area with its own sink can be accessed from the living area as well as the bedroom. The breakfast was good with a freshly squeezed orange juice machine and nice options including smoked salmon. Easy parking and easy access to the city as well as the surrounding towns.

Dear Velle, Thank you for taking the time to review your stay. We are delighted that you enjoyed the spacious suite, the contemporary bathroom amenities, and the convenience of our parking facilities. It is wonderful that you appreciated our extensive breakfast offerings, including the freshly squeezed orange juice and smoked salmon, as well as the ease of access to the city and surrounding areas. We are looking forward to welcoming you again. All the best! Rick Haandrikman Cluster General Manager

Blah at best - mediocre 2.5* to 3* hotel in poor location

Catatan Tripadvisor 2.0/5

H5214CVscottp Keluarga - Ulasan TripAdvisor tersertifikasi

This hotel is just somewhat blah. Not in a good or central location, not very nice (definitely is NOT a 4* hotel as Hotwire has it rated), rooms are VERY small. Really nothing special about this hotel, somewhat run down, basically a low end 3* hotel. The rooms were so small I had to get another room despite booking a double with two beds for my daughter, so I got her a room at a much cheaper 3* hotel (half the price) and that one was much nicer, fantastic location, bigger rooms, more amenities, newer and cleaner and way cooler. I wish I had booked that one (Social Hub) for me. Live and learn, won’t be booking this one again.

Dear Scott, Thank you for taking the time to review your stay. We are sorry that your stay did not fully meet your expectations. We understand that the size of our rooms was a concern, and we would like to share that we offer a variety of room categories, such as our spacious Suites, which provide a separate lounge area for added comfort. Regarding our location, while we are located outside the city center, many of our guests find the proximity to Martiniplaza and easy access to public transportation beneficial for their needs. Nonetheless, we regret that this was not ideal for your visit. We take pride in being a 4-star hotel and strive to provide a high-quality experience through our amenities and services. It is with regret that we hear your comparison to another hotel felt more favorable. We value all feedback as it helps us identify areas for improvement. Finally, we are committed to maintaining our property and apologize if any aspect did not seem up-to-date. We continuously work to ensure our guests' comfort and satisfaction. We would also like to highlight our convenient location for accessing everything in and around Groningen, with public transportation readily available to reach the city center in just 10 minutes. The Stadspark, right behind our hotel, is a beautiful spot to enjoy nature, and we are well-connected to Martiniplaza Event & Conference Center for those attending events. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Rick Haandrikman Cluster General Manager

Very nice for overnight with good breakfast items

Catatan Tripadvisor 4.0/5

Lee C Ulasan TripAdvisor tersertifikasi

Very nice, except the Wi-fi kept dropping, very annoying. Room was good for one night's stay and comfortable. Breakfast was good. Liked that the hot items in the pans has glass tops so you can look inside w/o having to lift the lids. Otherwise, the items are pretty much the same as other hotels, except we had sausages also.

Dear Guest, Thank you for sharing your opinion of your recent stay. We are glad to hear that you found our room comfortable for your overnight stay and enjoyed our breakfast selection, including the sausages and glass-topped pans for hot items. We appreciate your kind words about our hotel's value, location, and service. We apologize for the inconvenience you experienced with the Wi-Fi connection. Our team is constantly working to improve our services, and your feedback is valuable in helping us identify areas for improvement. We will address this issue and ensure a better experience for our future guests. We hope to be able to welcome you for an improved experience in the future. Best wishes, Petra Hoekstra Hotel manager M: petra.hoekstra@mercuregroningen.com T: +31 50 525 84 00

Excellent service!

Catatan Tripadvisor 5.0/5

Heyd_Mas Couples - Ulasan TripAdvisor tersertifikasi

From the moment we arrived until the very last minute we were treated with unprecedented pampering! Elisa was there from beginning to end and along with her manager made our short stay during a heatwave season a wonderfully pleasant surprise. The shower, the bed and breakfast were great. Beyond that though, the understanding in accommodating our needs when we arrived before the check-in time and needed a place to get changed for the wedding was such a nice treat. Also the several discounts and facilitation of processes whenever possible was something we had never experienced before. We are certainly coming back and recommending this hotel! Congratulations on the quality of your service. Also really nice to see the incentive for reducing impact on the environment by offering vouchers whenever we skip a day on getting the room to be cleaned.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman Cluster General Manager

Very disappointed

Catatan Tripadvisor 2.0/5

932MichaelS Bisnis - Ulasan TripAdvisor tersertifikasi

Check in at 0300hrs was handled excellently by night receptionist. Finding the hotel entrance, through the extensive roadworks, was a nightmare - better signs needed. Breakfast and (room service) evening meal were horrendous - food poor quality, cold and poor tasting. Outside noise, during night, prevented any sleep. Will never go there again!!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 562 ulasan 5.7/10 Lokasi
  • 1.249 ulasan 6.5/10 Kamar
  • 883 ulasan 8.3/10 Pelayanan
  • 22 ulasan 7.4/10 Internet
  • 640 ulasan 7.6/10 Sarapan
  • 630 ulasan 4.6/10 Kenyamanan
  • 494 ulasan 6.7/10 Kebersihan
  • 265 ulasan 5.8/10 Makanan

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