Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,122 reviews

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Mercure Hotel Groningen Martiniplaza - Image 1
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Mercure Hotel Groningen Martiniplaza - Image 3
Mercure Hotel Groningen Martiniplaza - Image 4
Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telephone
Fax +31 50 527 1828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,122 reviews

TripAdvisor Rating  3.9/5  728 reviews

Customer review rating 4.5/5

Richard C. Business - Confirmed reviews ALL

Swift check in. Well organised. Everything clean and in the right place.

Dear Richard, Thank you for your feedback. - Check-in was reported as swift and efficient. - The cleanliness of the hotel was noted positively. - Organization within the hotel was appreciated. - Your overall experience was described as smooth, highlighting your satisfaction with the stay. We hope to welcome you back soon. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.5/5

Yemmy H. W. Friends - Confirmed reviews ALL

Good

Dear Yemmy H.. Thank you for taking the time to share your experience with us. We’re pleased your overall stay met with satisfaction. That said, we’re sincerely sorry some aspects didn’t meet your expectations. Regarding your rest, our mattresses were renewed in 2023 to provide firm support which varies in comfort preference. We hope you appreciated our convenient location near Martiniplaza and Stadspark during your Groningen visit. We hope to welcome you back soon! Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 2.5/5

Terweijden J. Business - Confirmed reviews ALL

Room was extremely cold at night. Bathroom floor felt frozen.

Dear Terweijden, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in some areas. Our team regrets the discomfort you experienced with the room climate and would like to highlight that each room features individual temperature controls alongside available supplementary heating units upon request. Regarding the bathroom facilities, we acknowledge your comments about the flooring and would like to assure you our rain shower systems are maintained to provide optimal comfort during stays. We take note of your observations about the room’s presentation and want to share that we’ve recently updated several areas based on guest feedback while preserving our distinctive modern design. We all do hope to welcome you back in the future for a more enjoyable stay. Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.5/5

Marc O. Solo - Confirmed reviews ALL

I do not understand why bed are on wheels. And way to soft the mattress in my opinion

Dear Marc, Thanks for taking the time to review your visit to our hotel. We are delighted that you appreciated the service provided by our bar team during your stay. That said, we are sincerely sorry that some aspects of your accommodation did not meet your expectations. We regret the inconvenience you experienced with certain room features and will take your feedback into consideration. Nonetheless, we are pleased that overall you had a satisfactory stay with us and hope you were able to appreciate our convenient location near Martiniplaza. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.0/5

Donny Q. Business - Confirmed reviews ALL

Upon arrival, there was an inexperienced hotel receptionist. I asked if there were charging stations for my car, as I had checked in advance that there should have been six. However, the receptionist said there were no charging stations. I walked back to the car, went to the parking area, and found the six chargers. Three of them, however, were occupied by regular petrol/gasoline vehicles, which meant I had to find another option that was a kilometer's walk away. When I returned, I reported this to the receptionist. He just smiled and proceeded with his irritating and slow behavior. The next morning, the same receptionist was again slow and again had no idea what he was doing. The room was fine; everything regarding the room was acceptable.

Dear Donny, We appreciate the time you took to write this review. We’re glad your accommodation was satisfactory throughout your visit. However, we regret the difficulties with reception efficiency during check-in and departure. Your observations help us identify areas needing attention. It would be a pleasure to welcome you back on a future occasion. Kind regards, Dirk Jan Liemburg Hotel Manager

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Other web-users rate our hotel

  • 487 reviews 6.4/10 Location
  • 1,013 reviews 6.2/10 Room
  • 695 reviews 8.1/10 Service
  • 14 reviews 7.5/10 WiFi
  • 487 reviews 4.7/10 Comfort
  • 472 reviews 7.4/10 Breakfast
  • 390 reviews 5.6/10 Cleanliness
  • 198 reviews 5.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.