Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,133 reviews

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Mercure Hotel Groningen Martiniplaza - Image 1
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Mercure Hotel Groningen Martiniplaza - Image 3
Mercure Hotel Groningen Martiniplaza - Image 4
Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telephone
Fax +31 50 527 1828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,133 reviews

TripAdvisor Rating  3.9/5  728 reviews

Customer review rating 3.5/5

Marc O. Solo - Confirmed reviews ALL

I do not understand why bed are on wheels. And way to soft the mattress in my opinion

Dear Marc, Thanks for taking the time to review your visit to our hotel. We are delighted that you appreciated the service provided by our bar team during your stay. That said, we are sincerely sorry that some aspects of your accommodation did not meet your expectations. We regret the inconvenience you experienced with certain room features and will take your feedback into consideration. Nonetheless, we are pleased that overall you had a satisfactory stay with us and hope you were able to appreciate our convenient location near Martiniplaza. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.0/5

Donny Q. Business - Confirmed reviews ALL

Upon arrival, there was an inexperienced hotel receptionist. I asked if there were charging stations for my car, as I had checked in advance that there should have been six. However, the receptionist said there were no charging stations. I walked back to the car, went to the parking area, and found the six chargers. Three of them, however, were occupied by regular petrol/gasoline vehicles, which meant I had to find another option that was a kilometer's walk away. When I returned, I reported this to the receptionist. He just smiled and proceeded with his irritating and slow behavior. The next morning, the same receptionist was again slow and again had no idea what he was doing. The room was fine; everything regarding the room was acceptable.

Dear Donny, We appreciate the time you took to write this review. We’re glad your accommodation was satisfactory throughout your visit. However, we regret the difficulties with reception efficiency during check-in and departure. Your observations help us identify areas needing attention. It would be a pleasure to welcome you back on a future occasion. Kind regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Pal S. Business - Confirmed reviews ALL

The service was good and very quick. I would definitely stay there again!

Dear Pal, Thanks for this great rating. It is fantastic that you enjoyed your time at Mercure Groningen Martiniplaza. We are delighted our team provided good service, and we truly appreciate your recommendation. It would be a pleasure to welcome you back in the future. Kind regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 2.5/5

Susan C. Couples - Confirmed reviews ALL

Work was taking place at the hotel, alot of noise in the morning. Hairdryer, bathroom 🔍 magnifying mirror didn't work. No bottled water supplied to start the trip. Also unpleasant to hear our neighbour being sick. So walls are also quite thin.

Dear Susan, Thank you for the feedback regarding your stay. We regret the inconveniences you experienced with room facilities and ambient conditions. Our team strives to resolve technical matters quickly when notified, and we’ve reinforced our maintenance protocols. For future stays, our reception can immediately assist with alternative hydration options or room relocation requests. Periodic facility upgrades sometimes require temporary adjustments, and we appreciate guests’ patience during these improvements. Should you consider returning, we’ll ensure special attention to your room assignment and amenities. We hope to be able to welcome you back for an improved stay. Kind regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Christian L. Business - Confirmed reviews ALL

Clean and comfortable, though not the most modern hotel. Staff seem to care about what they do, from welcoming to cleaning.

Dear Christian, Thank you for your feedback. We appreciate you sharing your experience with us. It’s wonderful to know you found our accommodations clean and comfortable. Our team takes pride in maintaining welcoming spaces, from daily housekeeping to our 2023-updated mattresses. That said, we’re sorry some technical aspects didn’t meet expectations. Our free WiFi connection supports business needs, and we’ll review this feedback with our providers. Nonetheless, we’re especially pleased you noticed our team’s dedication. From check-in to departure, we aim to make every guest feel valued as ALL Platinum members deserve. We look forward to seeing you again on your next visit. Best wishes, Dirk Jan Liemburg Hotel Manager

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Other web-users rate our hotel

  • 489 reviews 6.4/10 Location
  • 1,021 reviews 6.2/10 Room
  • 701 reviews 8.1/10 Service
  • 13 reviews 8.2/10 WiFi
  • 485 reviews 4.7/10 Comfort
  • 482 reviews 7.5/10 Breakfast
  • 390 reviews 5.7/10 Cleanliness
  • 202 reviews 5.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.