Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,038 reviews

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Mercure Hotel Groningen Martiniplaza - Image 1
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Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telephone
Fax +31 50 527 1828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,038 reviews

Welcoming staff, convenient hotel

Customer review rating 5.0/5

Chris Solo - Confirmed reviews ALL

Always welcoming staff. Clean and convenient rooms (though WiFi could be faster). A bit older but well-maintained. Always a good choice for me in Groningen.

Dear Chris, We really appreciate your feedback. We’re delighted you enjoyed your stay and found our team welcoming. Your comments on room cleanliness and convenience are much appreciated. We strive to provide a reliable base for guests exploring Groningen. Regarding the WiFi, we apologize for any inconvenience and are actively seeking solutions to enhance connectivity. It’s always a pleasure to host returning guests like you. We trust your next visit will be just as smooth. We look forward to welcoming you back. Best regards, Dirk Jan Liemburg Hotel Manager

It was ok

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

NOT the best!! I told after the 1st night the receptionist that my window cannot be closed so its very cold in the night, I was told they will have a look, nothing happened....Breakfast is sub-par, no onsite gym, cleaning every 3rd day only. This hotel is like a dormitory, should have no more than 2 stars. Next time im traveling to Groningen, I will do whatever I can to avoid returning here.

Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We value your perspective on your recent business stay. We apologize for the challenges experienced with your room condition and service responsiveness. Immediate action on reported issues is our standard protocol, and we regret this wasn’t your experience. Your observations about amenities and maintenance have been escalated for review. Our team remains committed to providing comfortable accommodations with easy access to Groningen’s business centers and transport links. The entire team certainly hope we can see you again in the future. Kind regards, Dirk Jan Liemburg Hotel Manager

Good stay

Customer review rating 4.5/5

Annelie Business - Confirmed reviews ALL

The hotel had a good location for our purpose of the trip, good restaurant, comfortable beds and very service minded staff.

Dear Annelie, It was a pleasure to receive this great review. We are thrilled you had a pleasant stay with us. Your commendation of our staff’s attentiveness and the comfort of our beds means a lot. While we regret the connectivity issues you encountered, we’re glad these aspects didn’t overshadow your overall experience. Thank you again for highlighting our convenient location and dining offerings. It was a pleasure having you as our guest. We all look forward to seeing you again in the future. Best regards, Dirk Jan Liemburg Hotel Manager

Comfortable stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Everything we needed was present in the room. We walked part of the Pieterpad, and to come back in the evening to rest in a very comfortable room was the cherry on top of a great weekend!

Dear Guest, We appreciate your candid feedback. It’s heartening to know our accommodations perfectly supported your Pieterpad journey. We take pride in offering restful spaces, and your acknowledgment of the room’s comfort motivates our team further. However, we’re sorry to hear about the website confusion. For clarity, direct bookings via Accor’s verified platforms or our reception guarantee secure arrangements. Nonetheless, Stadspark’s proximity remains a boon for nature lovers like yourself, we’re glad it enhanced your stay. We hope to be able to welcome you for an improved experience in the future. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 2.0/5

Maximilian G. Business - Confirmed reviews ALL

The room was ok, but the closing mechanism of the window is outdated and broken! During cold season, the room will get cold quickly. The heater's thermostat didnt have numbers to indicate heat level; and there is just a loose cable attached to it. The thermostat can be turned clock- or counterclockwise indefinitely without knowing what the heater is set to. Consequently the room is either super cold or super hot. Very inconvenient!

Dear Maximilian, It is disheartening to learn that we fell short of your expectations. We sincerely apologize that your recent stay did not meet the high standards we strive to maintain. Please know your observations about our room facilities have been noted, and we regret any discomfort caused by temperature regulation challenges during your visit. Our team is always available to assist guests with adjusting room settings, and we encourage reaching out directly for immediate support during future stays. While we regularly maintain all heating systems, we’ll review your comments about equipment functionality as part of our ongoing quality checks. We hope you will consider staying with us again in the future. Best regards, Dirk Jan Liemburg Hotel Manager

Other web-users rate our hotel

  • 466 reviews 6.7/10 Location
  • 952 reviews 6/10 Room
  • 667 reviews 8.1/10 Service
  • 14 reviews 6.8/10 WiFi
  • 466 reviews 4.7/10 Comfort
  • 428 reviews 7.6/10 Breakfast
  • 347 reviews 5/10 Cleanliness
  • 194 reviews 5.7/10 Food

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