Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,696 reviews

Mercure Hotel Groningen Martiniplaza - Image 1
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Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,696 reviews

TripAdvisor Rating  4.0/5  720 reviews

repeatable visit

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

I asked in reception why as Gold memeber in other Accor hotels in Sofia, Vienna, Budapest etc. I get on my room water, coffee machine, fruit or chocolate as a gift and in Groningen I dont get anything. Answer was very foggy................Iam in this hotel each year 1x2x in last 3 years........they are not interested that I would come back again.......so I will not return to this hotel unless I have to. MB

Dear Mr B., Thank you for being a loyal guest and sharing your feedback with us. We sincerely apologize for falling short of your expectations regarding the amenities provided in your room. We appreciate your feedback and assure you that we value your continued patronage. Your comments will be shared with our team for improvement. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Kind regards, Petra Hoekstra Hotel manager pe…

Modern Rooms but small. Location is not near city centre. Need to take a 15mins bus ride.

Customer review rating 3.0/5

Syed R. Families - Confirmed reviews ALL

Not near the city centre. Room is quite small.

Dear Syed, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our rooms to be modern. Our team takes great pride in offering a contemporary and comfortable environment for our guests. However, we apologize for the aspects of your stay that fell short of your expectations. Though our rooms are designed to maximize space and efficiency, we understand that some guests may find them smaller than expected. Additionally, while we are situated a short bus ride away from the city center to ensure a peaceful setting away from the hustle and bustle, we recognize that this may not be ideal for all our visitors. We appreciate your suggestion regarding the provision of water and understand its importance to overall guest satisfaction. We hope you had the chance to experience our delicious and extensive buffet breakfast during your stay, which is a highlight for many of our guests and a perfect start to the day. We hope to welcome you back. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Very Good Stay

Customer review rating 5.0/5

Jon Families - Confirmed reviews ALL

I was travelling to collect my daughter at the end of her year studying abroad. The staff were very friendly and helpful, especially when I arrived very late due to heavy traffic in Antwerp. The room was clean and well appointed. The restaurant meal was excellent and surprisingly good value, with exceptional service. This is my second stay at the hotel and I will certainly book again when I next visit Groningen. I highly recommend the hotel to other travellers.

Dear Jon, Thank you for such a great review. We are truly pleased that your stay with us met your expectations and provided a memorable experience. Your commendation of our attentive staff, the cleanliness of the premises, and the delightful dining experience in our restaurant highlights the essence of Mercure Groningen Martiniplaza's commitment to hospitality. It is particularly rewarding to know that you found our service exceptional and the overall value to be excellent, reaffirming our dedication to quality in every aspect of our guest's stay. We look forward to a return visit from you in the future. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Great hotel

Customer review rating 5.0/5

Kenny Solo - Confirmed reviews ALL

Really good bed and the staff were very friendly

Dear Kenny, Thank you for such a great review. It's truly heartening to hear about the positive aspects of your stay at our hotel. We are delighted that you enjoyed the comfort of our new mattresses and the friendliness of our staff. Our team prides itself on providing a welcoming atmosphere complemented by high-quality bedding to ensure a restful sleep for our guests. We look forward to a return visit from you in the future. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Great quality hotel

Customer review rating 4.0/5

Joe G. Business - Confirmed reviews ALL

The mercure at martiniplaza is a great hotel, it has good personnel and well equipped rooms. The hotel is clean and well maintained. For electric cars there are 2 charging points.

Dear Joe, Thank you for taking the time to review your stay. We are delighted that you appreciated our dedicated personnel and the well-equipped nature of our rooms. It is with great pleasure to hear that the cleanliness and maintenance of our hotel met your expectations, as we strive to offer a welcoming and pristine environment for all our guests. However, we apologize that certain parts of your stay fell short of your expectations. We understand the importance of having a smooth check-in process and are looking into optimizing our system for greater efficiency. Moreover, we acknowledge the importance of having sufficient charging points for electric vehicles and will consider this in our future planning. Finally, we appreciate your comments on the variety of food offerings and will certainly look into expanding our menu to better meet the diverse tastes of our guests. Nonetheless, we are pleased that you found the overall quality of our hotel to be great, including the cleanliness and the amenities provided in our rooms. We value your feedback as it helps us to improve and ensure that we continue to meet the high standards expected by our guests. We are looking forward to welcoming you again. All the best! Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

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Other web-users rate our hotel

  • 562 reviews 5.9/10 Location
  • 1,260 reviews 6.5/10 Room
  • 921 reviews 8.4/10 Service
  • 23 reviews 7.6/10 WiFi
  • 661 reviews 7.7/10 Breakfast
  • 624 reviews 4.6/10 Comfort
  • 503 reviews 6.5/10 Cleanliness
  • 260 reviews 5.8/10 Food

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