Mercure Hotel Groningen Martiniplaza

Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,252 reviews

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Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

  • Citybus:  6 MARTINIPLAZA

  • By plane

    AMSTERDAM SCHIPHOL At 190km / 118.75 miles

  • By plane

    GRONINGEN EELDE At 9km / 5.63 miles

  • By helicopter

    EELDE-GRONINGEN At 9km / 5.63 miles

  • By helicopter

    SCHIPHOL AMSTERDAM At 190km / 118.75 miles

  • By car

    A 7 EXIT 36 At 0.3km / 0.19 miles

  • By train

    CENTRAL STATION At 0.1km / 0.06 miles

  • By train

    GRONINGEN C.S. At 8km / 4.97 miles

GPS:53.201909, 6.555828

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

The restaurant offers quick lunches from our varied buffet or from our small menu. You are also welcome to enjoy a cup of coffee. In the evening, we invite you to dine in our stylish restaurant.

Our accommodation(s)

Choose from the various room categories available to suit your needs: a Standard single or double room, a Privilege room with extra facilities or a luxury Suite.

Our guest reviews

Our guest reviews for
Mercure Hotel Groningen Martiniplaza

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,252 reviews

TripAdvisor Rating  4.0/5  709 reviews

Certificate of excellence 2022

Good stay

Customer review rating 4.0/5

Gio Solo - Confirmed reviews ALL

Not a good location, but the missing workout alternative is bothering me more.

Sehr geehrter Herr P., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Groningen Martiniplaza. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Good room

Customer review rating 4.0/5

Mark V. D. H. Business - Confirmed reviews ALL

Room was good, bar and breakfast were good. Parking was difficult and roads around the hotel are under construction.

Geachte heer van der H., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Op dit moment zijn wij bezig om dispensers op alle kamers te installeren. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Lousy view

Customer review rating 3.0/5

Tim Business - Confirmed reviews ALL

The hotel was ok. Comfortable, ok breakfast. But about 3 stars away from a 4 star hotel.

Dear Guest, Thank you for taking the time to share your feedback. We do hope to welcome you back to our hotel in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

bad smell everywhere

Customer review rating 0.5/5

Nitin Business - Confirmed reviews ALL

Once entered in to the hallway to the room, everything smells quite bad. Including the room, at such a level that you want to puke.

Dear Mr v., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

It could be better

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Usually this hotel is great. This time the room was not cleaned, but was solved by the reception. There was a lot of noise in the corridor at night.

Geachte heer Pronk, Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Hotel Groningen Martiniplaza. Het spijt ons te horen dat uw verblijf niet in het geheel aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Nice and well maintained hotel

Customer review rating 4.0/5

John Solo - Confirmed reviews ALL

A well maintained hotel with efficient staff. Location is however somewhat remote and charging EUR10.50 for parking is a crime when free parking is available next door (something they don't tell you).

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Good stay, nice staff

Customer review rating 5.0/5

-ard Families - Confirmed reviews ALL

Despite the on-going roadworks, it is easily accessible.

Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Good stay

Customer review rating 4.0/5

Ronnyjohann Solo - Confirmed reviews ALL

A pleasant stay at Mercure Hotel. Easy booking, easy access, nice room and a professional staff.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

It's okay friendly workers

Customer review rating 3.5/5

Yanique Couples - Confirmed reviews ALL

Was short parking should be included in prijs looking at location .... restroom was confusing when shower it floods

Geachte heer D., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Nice hotel

Customer review rating 4.0/5

None Business - Confirmed reviews ALL

Stayed many times at the hotel, staff are friendly hotel is well located for motorway and town but the roadworks are a nightmare with changing road closures etx

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Another good stay at the Groningen Mercure

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

Short stay of 3 nights for business with simple check in and check out, comfortable room and no issues.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Customer review rating 2.0/5

Sebastiaan Business - Confirmed reviews ALL

Hard to find, no people at the reception, no view from the room, bed is not comfortabele

Geachte heer R., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Hotel Groningen Martiniplaza. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Very disappointed

TripAdvisor rating 2.0/5

Michael S Business - TripAdvisor review

Check in at 0300hrs was handled excellently by night receptionist. Finding the hotel entrance, through the extensive roadworks, was a nightmare - better signs needed. Breakfast and (room service) evening meal were horrendous - food poor quality, cold and poor tasting. Outside noise, during night, prevented any sleep. Will never go there again!!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager

Wonderful Hotel

TripAdvisor rating 4.0/5

paulfW189JU Business - TripAdvisor review

Had the pleasure of staying here for 14 nights. From check-in to Check-out everything went smooth and the staff were very helpful. Quality of food in restaurant is excellent, if not a bit limited. Air-conditioning was not working for a few days and the rooms were exceptionally hot, however this was only short term and it was eventually fixed, it is not the best Air-conditioning i have ever used but it works. Access during Works outside was a little difficult and unless you were early the parking in the hotel grounds filled up quickly.

Dear Guest, Thank you very much for your review on Tripadvisor. It's nice to read that you had a wonderful stay in our hotel. We apologies for the airco problems during your stay. We hope to welcome you back in the near future. Regards, Rick Haandrikman General manager

Comfortable hotel with clean rooms

TripAdvisor rating 5.0/5

brigittascrap TripAdvisor review

We had a lovely stay at this hotel in one of the privilage rooms. Cosy, clean room. Our view was not the best ( r 709 ) but because of this it was a quiet room with no traffic sounds. Hotel is 20 minute walk from groningen center. Good breakfast with a lot of choices warm and cold. Friendly staff.

Dear Guest, Thank you very much for your review in Tripadvisor. We are very happy to read that you have enjoyed your stay in our hotel. We hope to welcome you back in the near future. Regards, Rick Haandrikman General manager

Perfect stay, very satisfying !

TripAdvisor rating 5.0/5

Experience288768 TripAdvisor review

Stayed for 3 nights at this Mercure/AllAccor facility and was pleasantly surprised by the great and endless hospitality at this hotel. Great staff, very friendly and helpfull on all occassions. Rooms are clean, and have good size (we had a suite, which was excellent). Food in the restaurant was top quality, also for my spouse as she has a milk allergy; all was fitted for here by the chef, really special !

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager

Another great stay

TripAdvisor rating 5.0/5

IlseT44 Business - TripAdvisor review

I just love coming back to this hotel. Happy welcome by the front office team. Breakfast staf always in a good mood. They want to help you and provide you with what you need. Special thanks to Petra from the front office.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager

My favorite hotel in Groningen

TripAdvisor rating 5.0/5

Georgi K TripAdvisor review

It was our 4th time in this hotel. This time we use very comfort suite. Perfect for business or family meetings.Best location for travelers with car. Parking and free Internet. Good fruit basket, minibar and cafe included in the prize.

Dear Guest, We were happy to welcome you back in Groningen as guests of our hotel. Thank you for sharing your positive feedback on Tripadvisor. We hope to welcome you back in the near future. Regards, Rick Haandrikman General manager

Very good

TripAdvisor rating 5.0/5

975Fifi TripAdvisor review

Arrived to a very nice hotel, good welcome and clean. Room was good but would have preferred a better view. Had a nice buffet breakfast which was served in the tray, due to precautions of the Coronavirus, which I think was good

Dear Guest, Thank you for sharing your experience on Tripadvisor. We are happy to read that you have enjoyed your stay with us. Sorry for the view, during a next stay we will due our best to provide a better view (just ask at check in) We are looking forward to welcome you again in the near future. Regards Rick Haandrikman General manager

Great Stay

TripAdvisor rating 5.0/5

Ihab71 Business - TripAdvisor review

Very nice hotel which is close to major attractions in the city. Very good breakfast. Rooms are clean with comfortable beds. TV channels selection was great and internet speed was enough for conducting business.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager

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