Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,068 reviews

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Mercure Hotel Groningen Martiniplaza - Image 1
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Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telephone
Fax +31 50 527 1828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,068 reviews

Customer review rating 2.0/5

Maximilian G. Business - Confirmed reviews ALL

The room was ok, but the closing mechanism of the window is outdated and broken! During cold season, the room will get cold quickly. The heater's thermostat didnt have numbers to indicate heat level; and there is just a loose cable attached to it. The thermostat can be turned clock- or counterclockwise indefinitely without knowing what the heater is set to. Consequently the room is either super cold or super hot. Very inconvenient!

Dear Maximilian, It is disheartening to learn that we fell short of your expectations. We sincerely apologize that your recent stay did not meet the high standards we strive to maintain. Please know your observations about our room facilities have been noted, and we regret any discomfort caused by temperature regulation challenges during your visit. Our team is always available to assist guests with adjusting room settings, and we encourage reaching out directly for immediate support during future stays. While we regularly maintain all heating systems, we’ll review your comments about equipment functionality as part of our ongoing quality checks. We hope you will consider staying with us again in the future. Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Christian L. Business - Confirmed reviews ALL

Nice hotel with friendly, supportive, and quick staff. Not the most modern one, but well-maintained. WiFi network could be faster.

Dear Christian, Thank you for your positive feedback. We are delighted to know you appreciated our team’s supportive service and the care put into maintaining our facilities. Our team takes pride in providing a welcoming environment, and your recognition of their efforts is truly rewarding. That said, we note your feedback on the internet connection and will look into enhancing this aspect to align with your expectations. Finally, we are pleased your overall experience reflected the comfort and quality we aim to offer all our guests. We look forward to welcoming you back on a future occasion. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 4.5/5

Marek K. Business - Confirmed reviews ALL

Very comfortable clean and cozy rooms.

Dear Marek, We really appreciate this positive review of your recent visit. We are thrilled you found your stay at Mercure Groningen Martiniplaza comfortable and enjoyable. Our team takes pride in maintaining cozy and clean rooms to ensure our guests have a pleasant stay. We hope you managed to take advantage of our convenient location near Martiniplaza and Stadspark during your business trip. It’s great to hear that our amenities contributed to a successful visit. We hope to welcome you back in the future. Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Christian L. Solo - Confirmed reviews ALL

Friendly staff and a welcoming atmosphere. Everything works well and is neatly maintained, though the hotel itself is somewhat older.

Dear Christian, Thank you for positively reviewing your visit. We are thrilled to hear you enjoyed your time at Mercure Groningen Martiniplaza. Your kind words about our team’s hospitality and the inviting atmosphere are much appreciated. We’re glad everything met your needs and that you found comfort in our well-kept facilities. While we take pride in our property’s character, we understand some areas may feel dated. We’ll take your note on the WiFi into account as we work to enhance guest experiences. It’s wonderful that our loyalty benefits, including the welcome drink and room upgrade, added value to your stay. We hope our proximity to local attractions like Stadspark offered convenience during your visit. We look forward to welcoming you back for another memorable experience. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.5/5

Emile P. Business - Confirmed reviews ALL

Personel is very kind

Geachte Gast, Dank u voor uw feedback. Het is fijn om te horen dat u onze personeel als vriendelijk heeft ervaren. Wij streven ernaar om de algehele ervaring van onze gasten te verbeteren en waarderen uw input. Met vriendelijke groet, Rick Haandrikman General manager Mercure Hotel Groningen Martiniplaza

Other web-users rate our hotel

  • 481 reviews 6.6/10 Location
  • 981 reviews 5.9/10 Room
  • 682 reviews 8/10 Service
  • 13 reviews 6.9/10 WiFi
  • 478 reviews 4.5/10 Comfort
  • 447 reviews 7.6/10 Breakfast
  • 363 reviews 5.1/10 Cleanliness
  • 196 reviews 5.6/10 Food

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