Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 970 reviews

Mercure Hotel Groningen Martiniplaza - Image 1
Mercure Hotel Groningen Martiniplaza - Image 2
Mercure Hotel Groningen Martiniplaza - Image 3
Mercure Hotel Groningen Martiniplaza - Image 4

Description

Hotel extras

  • Four star hotel next to Martini plaza events center

  • Stadspark Groningen is nearby

  • Easy to reach via the A7 with private parking

  • Green Key certified hotel in Groningen

  • Extensive buffet breakfast with local and healthy options

Our accommodation(s)

Book this hotel
Room 1

Travelling solo? This comfy single bed room with desk and free WiFi, air conditioning, tea and coffee, a safe and rain shower will make you feel at home in Groningen whether you are working or relaxing.

Max. number of persons
1
Area
From 17 / 182 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 31'/79 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 1 pers. max
  • 17 / 182 sq ft
  • Bedding 1 x Single bed(s)

Enjoy a comfy double bed in this cozy room, suitable for couples or solo travelers. Air conditioning, free WiFi, a desk, tea and coffee, a safe and rain shower make it easy to work and relax.

Max. number of persons
2
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Make your Mercure Hotel Groningen stay even more comfortable in our Privilege Room with a double bed, Nespresso, minibar with welcome pack, extra toiletries, rain shower, free WiFi and 50% off parking.

Max. number of persons
2
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy extra comfort in this Privilege Room for friends or colleagues with twin beds. It has a Nespresso, minibar with welcome pack, rain shower, extra toiletries and 50% off parking.

Max. number of persons
2
Area
From 21 / 226 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Need more space? This two-person accommodation in Groningen has a King-size bed and separate sit/sleep space, Nespresso machine, mini-bar with welcome pack, bathrobe and slippers and 50% off parking.

Max. number of persons
2
Area
From 50 / 538 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 157 rooms
  • 8 connecting rooms
  • 157 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Sports and leisure

Bike rack facilities

  • Nearby

Karting

  • Nearby

Skating rink

  • Nearby

Jogging track

  • Nearby

Football

  • Nearby

Squash court

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 48 parking spaces
  • Parking opened 24/7
  • Parking pricing: 12.50 12.5 EUR Per day

Services & equipment

  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

RESTAURANT

Our Groningen hotel restaurant serves global cuisine with a Dutch touch, in a modern and spacious setting. Pop in for a delicious meal after work or play, and enjoy our terrace on sultry summer evenings.

Cooking style
International
Chef name
Bruno Faucon
Capacity
60

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Accommodate food

  • Children menu

Our Groningen hotel restaurant serves global cuisine with a Dutch touch, in a modern and spacious setting. Pop in for a delicious meal after work or play, and enjoy our terrace on sultry summer evenings.

End your day in the bar of our Groningen hotel, with a cocktail, beer or glass of wine. Drinks are served hot or cold, and the free WiFi and modern interior make it a chill get-together or unwind spot.

Start your day in Groningen well with our extensive buffet breakfast. Choose from a variety of local and healthy options, whether you're preparing for a workday, city sightseeing or your trip home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  970 reviews

Customer review rating 4.0/5

Edward W. Business - Confirmed reviews ALL

Dear Edward, We thank you for taking the time to provide us with your feedback. We are delighted that you found our hotel excellent and our team brilliant. Your kind words about the staff and the room mean a great deal to us, and we are glad the service made such a positive impression. That said, we are sorry that the transport connections did not fully meet your expectations. Our hotel is a five-minute walk from the nearest bus stop, which brings you to the city centre in ten minutes, and Groningen railway station is less than two kilometres away. Nonetheless, we are pleased that you rated your overall stay so highly. Our team works hard to create a warm and welcoming experience, and it is rewarding to know that everyone contributed to your satisfaction. We would love to have you return in the future. Best regards, Rick Haandrikman General manager

Customer review rating 4.5/5

Judith Q. Business - Confirmed reviews ALL

Beste Judith, Fijn dat u uw ervaring met ons heeft gedeeld. Het doet ons plezier dat u een comfortabel verblijf bij ons heeft gehad, en dat alles naar wens was tijdens uw zakenreis. Ons team streeft ernaar om iedere gast een prettige en zorgeloze tijd te bezorgen, en uw positieve reactie motiveert ons om dat elke dag opnieuw te doen. Hopelijk mogen wij u in de toekomst opnieuw verwelkomen. Met vriendelijke groet, Rick Haandrikman General Manager

Customer review rating 5.0/5

Christian L. Solo - Confirmed reviews ALL

Dear Christian, We appreciate your candid feedback; thank you. We are delighted that you found your room quiet and our hotel well-maintained. Our team takes real pride in keeping the property in great shape, and it is rewarding to know you noticed. Even so, we regret that the WiFi signal in your room fell short of expectations. Our complimentary WiFi is available throughout the hotel, and our front desk is always happy to help with connection tips or alternative access points should you need them during a future stay. Finally, we are especially pleased that our staff made you feel welcome, both at check-in and at the bar. A warm welcome sets the tone for any visit, and it means a lot that you took the time to mention it. We hope that you will return in the future. Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 4.5/5

Martin D. Solo - Confirmed reviews ALL

Dear Martin, We appreciate you sharing your comments with us. We are glad our team was able to upgrade your room and provide the thoughtful extras that made your visit feel special. Receiving breakfast and regular minibar refreshment added some extra comfort during your trip. Still, we regret the trouble you experienced with our wireless connection and the lack of clear menu details in the restaurant. Your comments about price transparency and guest information are taken seriously. Finally, we value your ALL Platinum loyalty and are pleased your arrival drinks and amenities met your expectations. We all hope we have the pleasure of seeing you again. Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.0/5

Veronica B. Families - Confirmed reviews ALL

Dear Veronica, Thank you very much for your feedback. We appreciate your loyalty as a Classic member of the ALL Accor programme and value your continued trust in our hotel group. However, we are sincerely sorry that your visit did not deliver the elevated comfort and special touches you anticipated from a 4-star property, especially when hosting family for the first time as a memorable occasion. Your experience matters to us, and we understand how important it is for each stay to feel distinctive. We hope that we may be able to welcome you back. Best wishes, Dirk Jan Liemburg Hotel Manager

Dear Edward, We thank you for taking the time to provide us with your feedback. We are delighted that you found our hotel excellent and our team brilliant. Your kind words about the staff and the room mean a great deal to us, and we are glad the service made such a positive impression. That said, we are sorry that the transport connections did not fully meet your expectations. Our hotel is a five-minute walk from the nearest bus stop, which brings you to the city centre in ten minutes, and Groningen railway station is less than two kilometres away. Nonetheless, we are pleased that you rated your overall stay so highly. Our team works hard to create a warm and welcoming experience, and it is rewarding to know that everyone contributed to your satisfaction. We would love to have you return in the future. Best regards, Rick Haandrikman General manager

Customer review rating 4.5/5

Judith Q. Business - Confirmed reviews ALL

Was goed

Beste Judith, Fijn dat u uw ervaring met ons heeft gedeeld. Het doet ons plezier dat u een comfortabel verblijf bij ons heeft gehad, en dat alles naar wens was tijdens uw zakenreis. Ons team streeft ernaar om iedere gast een prettige en zorgeloze tijd te bezorgen, en uw positieve reactie motiveert ons om dat elke dag opnieuw te doen. Hopelijk mogen wij u in de toekomst opnieuw verwelkomen. Met vriendelijke groet, Rick Haandrikman General Manager

Customer review rating 5.0/5

Christian L. Solo - Confirmed reviews ALL

Quiet room (though motorway is close by) and friendly and welcoming staff at the check-in and the bar. Well-maintained hotel. WiFi in the room could be faster or have a stronger signal quality.

Dear Christian, We appreciate your candid feedback; thank you. We are delighted that you found your room quiet and our hotel well-maintained. Our team takes real pride in keeping the property in great shape, and it is rewarding to know you noticed. Even so, we regret that the WiFi signal in your room fell short of expectations. Our complimentary WiFi is available throughout the hotel, and our front desk is always happy to help with connection tips or alternative access points should you need them during a future stay. Finally, we are especially pleased that our staff made you feel welcome, both at check-in and at the bar. A warm welcome sets the tone for any visit, and it means a lot that you took the time to mention it. We hope that you will return in the future. Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 4.5/5

Martin D. Solo - Confirmed reviews ALL

I was very happy that I got upgraded to a privileged room that included a real mini bar that got refilled everyday and they gave me breakfast on the weekend for free.

Dear Martin, We appreciate you sharing your comments with us. We are glad our team was able to upgrade your room and provide the thoughtful extras that made your visit feel special. Receiving breakfast and regular minibar refreshment added some extra comfort during your trip. Still, we regret the trouble you experienced with our wireless connection and the lack of clear menu details in the restaurant. Your comments about price transparency and guest information are taken seriously. Finally, we value your ALL Platinum loyalty and are pleased your arrival drinks and amenities met your expectations. We all hope we have the pleasure of seeing you again. Best regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.0/5

Veronica B. Families - Confirmed reviews ALL

The hotel is advertised as a 4-star property, but unfortunately, my experience felt much closer to that of an average 3-star hotel. I was expecting a more luxurious experience, especially as it was my first time travelling with my in-laws and I had hoped to make the stay a little special. Compared with other 4-star hotels, very little seems to be included in the price. The car park is not covered, no gym, no swimming pool and generally not many of the facilities or extras I would normally expect from a 4-star property. The hotel itself was fine for a basic stay, but it didn’t feel particularly special or luxurious. Another point that I found frustrating was the deposit/pre-authorisation. This was the only hotel during our trip in the Netherlands that required a deposit hold. Twelve days after the stay, I am still waiting for the pre-authorisation to be released. For guests travelling for several weeks, having money held for this long can be quite inconvenient, as it effectively means having to budget as though you have paid twice for the accommodation. Overall, the hotel was okay for an average stay, with a very good breakfast, but I believe the 4-star rating creates expectations that the property currently doesn’t fully meet. Please take this as a constructive review. I have been using Accor hotels throughout Australia and now in the Netherlands, and I am a big fan of Accor. My experiences have usually been excellent, which is why I was particularly disappointed this time. Unfortunately, the experience did not meet the expectations I normally have from Accor or from a 4-star hotel. I hope this feedback can be taken into consideration and help improve the experience for future guests. Thanks for your time and consideration. Karen

Dear Veronica, Thank you very much for your feedback. We appreciate your loyalty as a Classic member of the ALL Accor programme and value your continued trust in our hotel group. However, we are sincerely sorry that your visit did not deliver the elevated comfort and special touches you anticipated from a 4-star property, especially when hosting family for the first time as a memorable occasion. Your experience matters to us, and we understand how important it is for each stay to feel distinctive. We hope that we may be able to welcome you back. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Malu V. B. Couples - Confirmed reviews ALL

We love the privilege room as all the amenities present in the room is what we exactly needed to have a confortable few days stay without needing to call reception for extras. Easy to order service for room or towels change. Nice and comfortable to work from there as well.

Dear Malu, Thank you for letting us know your impressions. We are delighted to hear that you enjoyed your stay with us in the Privilege room. Our team is pleased you found all the amenities in your room convenient and perfectly suited to your needs for a comfortable visit. It is great that ordering extra services like housekeeping or new towels was easy for you. We are happy you felt at ease working in your room and could focus during your stay. Our hotel aims to provide a smooth guest experience, from check-in to departure, so your feedback is wonderful to read. We truly value your loyalty to ALL and appreciate your high recommendation. It means a lot to know you felt well supported and entirely comfortable throughout your time with us, especially as a Classic status member. The entire team looks forward to welcoming you back in the future. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Taichi O. Solo - Confirmed reviews ALL

I was walking the Groningen 4daagse during my stay. It was a delight to come back after a walking day to relax at the comfortable hotel. The staff, as always, were friendly!

Dear Taichi O., It was a pleasure to receive your kind feedback. We are delighted you enjoyed your time with us while participating in the Groningen walking event. Our team is glad you found the hotel a pleasant place to relax after a busy day. We appreciate your warm words about our friendly staff and are happy your stay was comfortable. It means a lot to us that you value the experience as a member of our loyalty programme and that you consider recommending both our hotel and the programme to others. We hope to welcome you back. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Ernest R. Business - Confirmed reviews ALL

The restaurant the food was of excellent quality and cooked to perfection by the chef’s, the menu was not vast but if I fancied something not on the menu I just had to give some notice and it was provided. The bar staff were exceptionally professional and worked very hard. The breakfast was very good although I don’t eat breakfast every morning I could purchase when I did fancy it. The reception staff very professional and extremely helpful. The only disappointment was the size of the shower I’m quite a big guy so could have done with a bigger shower.

Dear Ernest, Thank you for sharing such a valuable review. It’s wonderful to hear your stay at Mercure Groningen Martiniplaza left such a positive impression. We’re delighted our chefs could accommodate your preferences and that you enjoyed the restaurant’s offerings. Our bar and reception teams take pride in their work, so your recognition of their professionalism means a lot. That said, we regret any discomfort caused by the bathroom setup. While our rain showers are designed for comfort, we understand preferences vary and will keep this in mind. Finally, we’re glad you found value in our breakfast options when you chose to indulge. Your praise for the entire team has been shared, they’re thrilled to have made your business trip memorable. Thank you again. We look forward to welcoming you back soon. Kind regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.0/5

Charalambos C. Business - Confirmed reviews ALL

I stayed at the hotel both this year and last year. Last year it was much better. This year they did not come to clean my room for three days and I had to ask for it.

Dear Charalambos, Thank you for your valuable feedback. We appreciate your continued trust in choosing our hotel for your business trips. It is encouraging to hear your previous stay met your expectations. However, we are sincerely sorry that some aspects of your recent experience did not meet the standards we aim to uphold. Housekeeping service can be requested on a daily basis via the QR code in the room (card on the bed). We are sorry that this was not told at check in. We have addressed this internally to ensure consistent attention to detail moving forward. We hope to have the opportunity to welcome you again. Best wishes, Rick Haandrikman General manager

Customer review rating 5.0/5

Thomas B. Friends - Confirmed reviews ALL

As above

Dear Thomas, Thank you for your positive feedback. We are thrilled to hear you enjoyed another wonderful stay with us at Mercure Groningen Martiniplaza. It makes our day to know our team’s helpfulness stood out during your visit. We’re equally pleased you found your room comfortable and appreciated the breakfast offerings. Your continued loyalty as a Classic member is truly valued, and we’re grateful for your trust over the years. We look forward to welcoming you back. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Maria E. G. D. S. Business - Confirmed reviews ALL

Comfortable room, friendly staff, well located!

Dear Maria, Many thanks for sharing your review. We are delighted your business stay at Mercure Groningen Martiniplaza met your expectations. Our team takes pride in maintaining comfortable accommodations and providing welcoming service. It’s rewarding to know our central location near Martiniplaza and Stadspark contributed positively to your visit. We’re also pleased the straightforward booking process through our website worked seamlessly for you. We look forward to welcoming you back. Kind regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Juiwen C. Friends - Confirmed reviews ALL

Very nice hotel

Dear C., It was a pleasure to receive this kind review of your time with us. We are delighted to hear you enjoyed your stay at Mercure Groningen Martiniplaza. Our team takes great pride in providing comfortable accommodations, and we are glad this contributed to your positive experience. We also appreciate your recognition of our staff’s helpfulness during your visit. That said, we regret any inconvenience caused by the room condition and wish we’d known during your stay so we could have immediately addressed it. Our daily housekeeping service aims to maintain high standards, and we encourage guests to contact reception for any urgent needs. Finally, we are pleased your overall experience reflects our commitment to creating enjoyable stays for ALL members like yourself. We hope to welcome you back. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 4.0/5

Mr R. K. Families - Confirmed reviews ALL

Clean comfortable room, fridge, kettle, AC and comfortable bed.

Dear Mr, Thank you for positively reviewing your visit. We’re pleased you appreciated your well-equipped room and convenient booking process. Our team works hard to simplify travel planning for families. Still, we’re sorry the internet speed affected your experience. We’ll share this feedback with our technical partners. Nonetheless, we hope our location near Martiniplaza and Stadspark offered enjoyable moments between your city adventures. We look forward to welcoming you back in the future. Kind regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Harish S. V. Business - Confirmed reviews ALL

Had a comfortable stay. Professional & Friendly staff. Good location with sufficient parking. Delicious Breakfast. Will surely recommend for anyone who looks out for a comfortable stay.

Dear Harish, Thank you very much for your kind feedback. We are thrilled to hear your time at Mercure Groningen Martiniplaza met all your expectations. Our team takes pride in delivering professional service that makes every stay memorable. It’s wonderful to know our convenient location near Martiniplaza and Stadspark worked well for your needs, and that our breakfast offerings added value to your business trip. We’re also pleased you found our parking facilities sufficient and hassle-free during your visit. The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Geoffrey N. Business - Confirmed reviews ALL

Hotel is conveniently situated. Room was comfortable. Food options were good.

Dear Geoffrey, Thank you very much for your kind feedback. We are delighted to hear your stay at Mercure Groningen Martiniplaza met your expectations. It’s wonderful that you found our location convenient and your room comfortable. Our team takes pride in offering diverse dining options, and we’re glad this contributed positively to your business trip. Being part of the ALL Accor program, we appreciate your loyalty and trust in our services. We hope to welcome you back. Best wishes, Rick Haandrikman General Manager

Customer review rating 3.0/5

Tim B. Business - Confirmed reviews ALL

Hotel is a little basic and ambiance is not very appealing, a little "cold" (don't use the term "food and beverage outlet" instead of "restaurant/bar"). Room was noisy because of the highway next to it. Bed is quite large compared to the size of the room: I kept moving the heavy chair across. Breakfast was very good.

Dear Tim, Thank you for taking the time to share your thoughts with us. We are delighted that our breakfast offerings provided a satisfying start to your day with their variety and quality. However, we sincerely regret that certain aspects of your stay did not meet your expectations. We apologize for any discomfort caused by the room’s atmosphere and external noise. Our team is happy to assist with room assignments in quieter areas upon request. Additionally, our range of room categories offers various layouts to better suit different preferences, and we encourage guests to share specific needs during booking for a tailored experience. It would be a pleasure to have you return in the future. Kind regards, Dirk Jan Liemburg Hotel Manager

Customer review rating 3.5/5

Pascal V. G. Business - Confirmed reviews ALL

Good location if you have a conference at Martiniplaza, like I did, not so much if you want to explore the rest of the city. Hotel is pretty standard, but expensive.

Geachte heer v. G., Dank u voor uw feedback. Wij zijn blij dat u onze locatie waardeerde voor uw conferentie, maar betreuren dat u de prijs-kwaliteitverhouding niet als positief heeft ervaren. Wij streven ernaar om een waardevolle ervaring te bieden en waarderen uw opmerkingen. Met vriendelijke groet, Rick Haandrikman General Manager Mercure Hotel Groningen Martiniplaza

Customer review rating 5.0/5

Ernest R. Business - Confirmed reviews ALL

The service was superb and nothing is too much trouble. The staff are very helpful, the restaurant serves exquisite food.

Dear Ernest, Thank you for this high rating. We are thrilled to hear your time with us was so enjoyable. Our team takes pride in delivering attentive service, and it’s wonderful to know their efforts made a difference. We’re also delighted you savored the dining experience and found value in our loyalty program. Your recognition of the chefs, waitstaff, housekeeping, and receptionists has been shared with everyone involved. We look forward to welcoming you back. Best wishes, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Sadan D. Couples - Confirmed reviews ALL

Formidable

Cher Sadan, Nous vous remercions pour votre agréable commentaire. Nous sommes ravis que votre séjour au Mercure Groningen Martiniplaza ait été à la hauteur de vos attentes. Votre retour sur la simplicité de réservation via notre application ALL Accor nous motive à continuer d’optimiser nos services numériques. Nous notons également avec plaisir votre satisfaction quant à l’accessibilité de l’hôtel, idéal pour explorer Groningen et ses alentours. Nous serions enchantés de vous recevoir à nouveau très prochainement. Cordialement, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Dennie K. Couples - Confirmed reviews ALL

It was a very nice place to stay. Only thing the gps location has to be updated on how to get to the entrance.

Dear Dennie, Thank you for reviewing your visit to our hotel. We are thrilled to hear you had such a pleasant stay at Mercure Groningen Martiniplaza. It’s wonderful that you found booking through the Accor ALL App straightforward and efficient. Our team takes pride in making every step of your journey seamless, and we’re delighted this contributed to your experience. We’re also grateful for your kind words about our front desk staff, they work hard to ensure every guest feels supported. That said, we regret any confusion you experienced with the navigation to our entrance. We’re currently reviewing our online directions to improve clarity for future visitors. Nonetheless, we’re glad your time with us left you eager to recommend our hotel. Your trust in sharing this feedback means a lot, and we’re honored to have hosted your couple’s trip. Thank you again. We look forward to welcoming you back soon. Kind regards, Dirk Jan Liemburg Hotel Manager

Other web-users rate our hotel

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  • 428 reviews 7.9/10 Breakfast
  • 345 reviews 5.4/10 Cleanliness
  • 212 reviews 4.3/10 Value

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