ノボテルボーヌ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,832 件のレビュー

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  • グリーンキー認証取得済み

  • プールサイドテラスとルームサービス

  • レストランではワインをご用意しております

  • プール、フィットネスセンター、屋外施設

  • アーケードゲーム機、テーブルサッカー、屋内外キッズエリア

当ホテルの客室

ホテル所在地

ノボテルボーヌ

25 avenue Charles de Gaulle
21200 ボーヌ
フランス

GPS:47.008087, 4.849314

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Wine Please !

「Wine Please」のシェフによる料理をぜひご賞味ください。ヘルシーで栄養バランスに優れた、シンプルで味わい深いメニューをご用意しています。シーズン中は、プールに隣接するテラスで、ゆったりとお食事を召し上がっていただけます。

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お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,832 件のレビュー

トリップアドバイザーの評価  4.0/5  1,782 件のレビュー

2023エクセレンス認証

Stop from south of France on the way back to London

トリップアドバイザーの評価 5.0/5

chrisrolt ファミリー - トリップアドバイザー認証口コミ

Perfect place to stop on the way back from south of France . Hotel is very nice and 2mins drive from motorway and 5mins drive from city which is beautiful. Hotel is clean, staff are very efficient, top pool and perfect breakfast. Very good for children, ours lived it.

Dear CHRISROLT, Thank you for your feedback. We are happy to read that you enjoyed your stay with us and that our hotel and our teams met your expectations. We will pass on your pleasant feedback to our teams. We hope to welcome you again for a future stay. Best Regards Julie

Atrocious restaurant experience !

トリップアドバイザーの評価 1.0/5

James K トリップアドバイザー認証口コミ

Useful location just off motorway & has a pool that’s good in the summer. Pricey for a Novotel but we stayed in high season. I’m only leaving this review to say DON’T EAT AT THE RESTAURANT! We waited over 2 hours for 1 course & ice cream with 2 kids & staff were rude & unhelpful - it wasn’t even that busy! Crap service usually does not bother me but this was next level. We were staying here to break a long journey in half & just wanted to eat & go to bed. The length of wait for utterly mediocre overpriced food was insane. We almost split & went to the McDonald’s just up the road after 40 minutes of sitting there & not even being offered a drink - wish we had! BE WARNED!

Dear D7120WZjamesk, Thank you very much for your feedback. We are delighted that you enjoyed the location of the hotel and our swimming pool. We are also sorry to hear that our restaurant did not meet your expectations. We understand that after a long journey the wait in the restaurant is not the most pleasant and we apologise for this. We are also sorry that you did not find the restaurant staff pleasant and we will be sure to pass on your comment to our teams so that this does not happen again. We take into account all your comments and will not fail to use them to improve the quality of our catering. The well-being of our customers is our priority and we hope to be able to welcome you back under better conditions. We would also like to discuss this further with you privately. Please contact me directly. ERTZ Alexane Head of Reception

the worst place ive ever visited on planet earth. absolute incompetence. hate it more than anything.

トリップアドバイザーの評価 1.0/5

Escape06154638058 ファミリー - トリップアドバイザー認証口コミ

terrible service no one has a clue what theyre doing. avoid at all costs. sleep in car if necessary. worst hotel ive ever visited. embarrassing service. restaurant staff walk around aimlessly. come here if youre ok with 40 minute wait times between each course.

Good morning, Sir, Thank you for your comment, but I'm surprised because I can't find any record of your stay. Please do not hesitate to contact me so that we can discuss what happened and get feedback like yours. You didn't mention the problem at all. I look forward to hearing from you and wish you a pleasant day. ERTZ Alexane Head of Reception

Excellent, as Always

トリップアドバイザーの評価 5.0/5

Ian M トリップアドバイザー認証口コミ

My wife and I stay overnight at the Novotel, Beaune, during our annual drive to southern France, and again on the return trip. Although the hotel is situated near to the town and autoroute (making it easily accessible) it is a haven of peace and a welcome break from the journey. The staff are helpful, friendly and efficient, and most of them, including the reception staff, speak English. The rooms are comfortable and well equipped, and the food is very good. If you have time, I recommend staying several days and visiting the interesting old town of Beaune.

Dear Guest , Thank you for your wonderful review! We are delighted to hear that you and your wife enjoyed your stay at the Novotel Beaune during your travels to southern France. It’s great to know that our convenient location, peaceful atmosphere, and the helpfulness of our staff made your stay pleasant. We truly appreciate your kind words about our comfortable rooms and quality food. We are glad to have provided you with a welcome break from your journey. We look forward to welcoming you both back on your next trip. Warm regards, ARMAN Alexandru Assistant Front Office Manager

All Good.

トリップアドバイザーの評価 4.0/5

billybkent_UK トリップアドバイザー認証口コミ

Stayed here before. Well run Novotel. Clean. Secure car park. Nice grounds and swimming pool and great menu for breakfast which should please most people with normal requirements. Very quiet at night and easy access to main town and motorway.

Hello, Thank you for your wonderful feedback and for your loyalty to our beautiful establishment. Please do not hesitate to tell us what we can improve to obtain the 5th star. Have a nice day ERTZ Alexane Head of Reception

との提携 TripAdvisor

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