メルキュール ボーヌ サントル ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,666 件のレビュー

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7 Avenue Charles de Gaulle, 21200 ボーヌ, フランス

説明

ホテルのその他の情報

  • 歴史地区と有名なオスピスドゥボーヌから徒歩5分

  • セキュリティ完備の無料駐車場、電気自動車充電スタンド完備

  • テラスを備えた、旬の新鮮な食材のみを使用するレストラン & バー「M7」

  • 改装済みの温水プール

  • ALL SAFEラベルが間もなく導入されます。

当ホテルの客室

ホテル所在地

メルキュール ボーヌ サントル ホテル

7 Avenue Charles de Gaulle
21200 ボーヌ
フランス

GPS:47.017036, 4.83775

電話番号
ファックス +33 3 80 22 91 74

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

M7 RESTAURANT

レストラン「M7」は、ボーヌでお客さまのお越しをお待ちしております。大人のお客さまからお子様までお楽しみいただける、伝統的で洗練された郷土料理をお出ししております。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,666 件のレビュー

トリップアドバイザーの評価  4.0/5  1,518 件のレビュー

2023エクセレンス認証

Can do wheat/gluten free - just!

トリップアドバイザーの評価 4.0/5

Eucryphia トリップアドバイザー認証口コミ

Finding wheat/gluten free places in France seems to be quite difficult. This hotel's restaurant does have "gluten free options" listed on the website so we after contacting them to make sure, we decided to book for our stopovers. Yes, they can provide gluten free bread, but you will have to ask for it and you may need to remind them (at our first breakfast they forgot we had asked for it, but on the second stopover the bread arrived very quickly). There are a couple of gluten free options for dinner, but again you may need to be a little bit persistent and double check what is on offer. Breakfast is a buffet, which can cause problems with cross contamination, but you can boil your own egg and the cheese options were possible. Not sure about the meat items as there was no description of what they contained. Butter, yogurt, fromage blanc etc are not in separate containers, but the bread is displayed on the opposite site of the room, so should reduce the chance of cross contamination. There is also fruit available. There are rice cakes and a few small gluten free biscuits - but it would be better to display them away from the gluten containing items. to sum up, it is possible to eat with a little care.

Dear customers, First of all, thank you for your trust and for taking the time to share your experience with us. All opinions from our guests are taken very seriously and so is your health. We will also work with our colleagues to ensure that you have a service that meets your expectations. We have no shortage of ideas about gluten-free dishes and your opinion will help us understand what remains to be improved for ever greater transparency regarding the quality of our dishes and their compositions but also their preparations. Sincerely Mederic FAUCHILLE Directeur général

Be warned

トリップアドバイザーの評価 1.0/5

FrederickWentworth トリップアドバイザー認証口コミ

Stayed July 30-31, fully paid suite. We are Diamond. My wife was in great pain and walking on crutches and went to the reception while I was parking our car. The receptionists were totally indifferent and didn't offer her a seat. They are totally useless. We know the suites, they are OK though the bed is rather narrow. The amenities are fine, everything is clean. The really shocking part is the behaviour of the head barman about whom we already complained 2 or 3 years ago. When we asked what was available on the drink voucher he became so rude and even violent that we walked off. That is NOT ACCEPTABLE. We complained to the receptionists who just looked bored which is NOT ACCEPTABLE either. The dinner and breakfast were OK and the waitresses are an exception in this establishment because they are absolutely adorable. We will never stay there again. F.W.

Mr. PICHARDIE, First of all, we are sincerely sorry to read such feedback. Please know that your feelings have been taken very seriously because the real ambition of our house is to always improve and the customer experience is essential. Allow us to clarify certain elements that we believe are important to mention for total transparency with all our guests who follow us on the networks and who know the quality of the services of our establishment. Following our debriefings and research to understand what could have led you to an experience such as you relate, we understood that the bubbles of the bottle of crémant graciously placed in your room did not make your stay sweeter and lighter. However, we regret that your experience was not up to what we are used to offering. We took stock with all our teams present, who were more astonished by your remarks in our lobby, because MR PICHARDIE the silence they had in the face of your conduct and remarks, was not synonymous with boredom but with astonishment. For your full information and all as our bar manager tried to explain to you, the Welcome drinks offered in our SOFITELs may be different from those offered in our Mercures. At ACCOR we give a real meaning to hospitality. Once again, Mr PICHARDIE, we offer you our most sincere apologies for not having succeeded in making you live the real Mercurian experience that is ours. Best regards

Pleasant stay en route to South of France

トリップアドバイザーの評価 4.0/5

muzza_ten ファミリー - トリップアドバイザー認証口コミ

We recently stayed at this hotel when travelling to and from the south of France. the hotel is located only a couple of minutes from the autoroute and very easy to find. Its only a 5 minute walk into town which is also a bonus. The hotel pool and surrounding area was a good, very clean and heated! The bar manager, Jean-Francois was very knowledgeable on local wines etc. As we had two younger children in the group we decided against the M7 restaurant and enjoyed the bar menu that was on offer. The suite we had was a little tired but very clean, bed comfortable, even the sofa bed was comfortable. Breakfast was good however on the return leg there was a large coach party in the hotel and this did cause a shortage on certain items.

Dear Customers, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good hotel

トリップアドバイザーの評価 4.0/5

seasonedvisitor トリップアドバイザー認証口コミ

The rooms are quite comfortable and very quiet. Personnel are friendly and helpful but they lack English skills. Parking is easy and ample. It is a little irony that we were entitle toa welcome drink, and been three guets we only get a voucher for one.

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Great for an overnight stay

トリップアドバイザーの評価 4.0/5

KentishMole Couples - トリップアドバイザー認証口コミ

Stayed as an overnight stop en route to the Swiss Alps. Liked the location (close to autoroute but a short pleasant stroll to the city centre, service (friendly and efficient) and room (nicely furnished and spacious). €21 each for breakfast is too steep though. Outdoor pool looked popular but we didn’t have time to use it.

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。