Mercure Paris Massy Gare TGV Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 765

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Mercure Paris Massy Gare TGV Hotel - Image 1
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Mercure Paris Massy Gare TGV Hotel - Image 4
21, avenue Carnot, 91886 MASSY, Francja

Opis

O hotelu

  • A 5-minute walk from the RER station and Massy TGV station

  • A restaurant offering "homemade" cuisine

  • Three meeting rooms and a co-working space

  • Private undercover car park

  • 30 minutes by RER from the center of Paris

Nasze pokoje

Lokalizacja hotelu

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot
91886 MASSY
Francja

Pozycja GPS:48.727945, 2.264911

Telefon
Faks +33 1 69 32 80 25

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Arômé

Our local must-see restaurant in downtown Massy offers creative dishes inspired by the seasons. Here, the cuisine changes with the months, drawing inspiration from local produce with a modern twist.

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Ocena ALL  4.5/5  Liczba opinii: 765

Ocena TripAdvisor  3.7/5  Liczba opinii: 421

Are we still in Covid or a time warp

Ocena na stronie TripAdvisor 1.0/5

553ianf Opinia zatwierdzona w TripAdvisor

Felt like we were still in Covid - cheap paper cups with dated 80’s deco charging 250 euros per night breakfast not included - extremely disappointed and staff disinterested.

good for a business trip

Ocena na stronie TripAdvisor 4.0/5

Heide S Opinia zatwierdzona w TripAdvisor

a good place to stay if you are on a business trip in Massy: good location (close to the train stations), quiet and convenient rooms (perhaps more conveniently located power outlets would be nice), good WLAN, great breakfast, friendly and helpful staff - basically all you need

Only stay here if you want to sweat all night

Ocena na stronie TripAdvisor 1.0/5

Andrew E Opinia zatwierdzona w TripAdvisor

Currently staying here, the second week of a two-week work trip to Massy, and well more than disappointed. We walked into our room, damn it is small, and it is about 85-90 degrees and 0 air movement. Go down to the front desk and they state that they cannot turn the air on because the French Government says. Which is funny because we were only here because the Hilton 2 blocks away could not accommodate me for my second week. Needless to say, the Hilton had their air on. As well, we went to Mont St. Michel and stayed at a Mercure there and yep you guessed it. The air was on. This being approximately my 12+ visit to Paris and France, I am accustomed to the older hotels in Paris not having air or it being very "iffy", but for a brand-new Mercure, to throw this line, when their competitor around the corner has no issue running the air. Before anyone suggests it, yes, we can open a window, but unlike being in Paris where you have some traffic and the occasional "wee waa" from the police cars, Massy is next to the train station and a busy road outside the window. So, it's no sleep from trains and traffic or no sleep and sweat. I will not ever being staying here again and will be letting my whole North American team know to not stay here as well. If I had not had to pre-pay, it because I was traveling on expenses I would have left and just rode the train in from the Airport for an hour and half each way.

Disappointing…. In the extreme

Ocena na stronie TripAdvisor 2.0/5

699se Opinia zatwierdzona w TripAdvisor

Very basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly. I have stayed in nearby Hilton which is easily 5 times better and not much more expensive. It’s not convenient for train station or restaurants etc compared to Hilton either. VERY DISAPPOINTED…… I have started travel to Massy for business regularly and will definitely try everywhere else first before staying here again.

Dear sir, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET

Average stay

Ocena na stronie TripAdvisor 3.0/5

Lauren J Opinia zatwierdzona w TripAdvisor

I used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, in a Premier room which was far more comfortable. The final stay was not bad but my key card didn't work after the first day so that was irritating. The breakfast was good and the testaurant served lovely food and drinks in the evening, its just a shame the service is slow.

Dear Lauren, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 144 Liczba opinii 9.1/10 Lokalizacja
  • 253 Liczba opinii 7.3/10 Pokój
  • 311 Liczba opinii 9.2/10 Obsługa
  • 96 Liczba opinii 8.5/10 Śniadanie
  • 80 Liczba opinii 8.3/10 Czystość
  • 29 Liczba opinii 4/10 Udogodnienia
  • 12 Liczba opinii 4.6/10 Napoje

Zarządzane przez Trustyou

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