美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,448 评论

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美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 - Image 1
美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 - Image 2
美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 - Image 3
美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 - Image 4
24 boulevard du Roi René, 13100 普罗旺斯地区艾克斯, 法国

描述

酒店其他优惠

  • 位于普罗旺斯艾克斯中心，已通过 Green Key 认证

  • 室外温水泳池在 4 月至 10 月中旬开放

  • 美食餐厅和创意酒吧

  • 健身房全天 24 小时开放

  • 付费停车场，需要预订。MIGNET 付费公共停车场，位于酒店对面

我们的客房

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酒店位置

美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店

24 boulevard du Roi René
13100 普罗旺斯地区艾克斯
法国

GPS:43.523922, 5.450275

电话
传真 +33 4 42 37 61 11

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

La Table Du Roi

La Table du Roi 餐厅供应充满诗意的正宗普罗旺斯美食。您可以根据不同的季节，选择坐在餐厅内、露台上还是冬季花园中。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,448 评论

TripAdvisor 评级  4.0/5  1,829 评论

卓越奖 2024

Good and bad

Tripadvisor 评级 4.0/5

R6262LEjacqueliner 经 TripAdvisor 认证的评论

Very pleasant receptionist at check-in, our bags were stored then delivered to our room when it was ready. Our king suite had a spacious separate bedroom with a very well-designed wardrobe which included plenty of shelving, it hid the safe plus a huge shelf for a suitcase. The bathroom was disappointing; the curved wall separating it from the bedroom was built in glass bricks so as there is no natural daylight in this space it necessitated having lights on all the time, hence whoever was still in bed then had to be wide awake. The very deep bathtub was a bit of a shock but the rubber mat helped. Breakfast was good, plenty of choice. The bad side here was my interaction with the lady who appeared to be a supervisor (nobody wears name badges). I happened to spill a bit of coffee & when I called this lady to apologise & bring it to her attention, her reaction can only be described as downright rude. There was no smile or pleasantry, she just stormed in to the service room to get some cleaning stuff & I could hear her banging & throwing things around, even one of the other wait staff was a bit embarrassed by this lady’s attitude. My major complaint about the hotel is that out of the five nights we stayed, the (only) bar, in the foyer, was closed for private functions from 7pm to 10pm on two nights. One night I actually had to go down to reception after 10pm to complain about the noise I could hear from my open window. Considering the price you pay at this hotel it’s astounding that they don’t appear to have much respect for their guests. As a diamond Accor member, very disappointing.

Dear Mrs Robinson, Thank you for taking the time to share your experience. We are delighted that you have appreciated the welcome of our team, for us it is essential to welcome you properly and to contribute to the smooth running of your stay with us. We take note of your feedback regarding the bathroom and the interaction with our staff. We strive to offer a quality service, and will review the situation in order to improve our services. Regarding the bar being closed for private events, this is part of our space management, but we understand that it can be frustrating for our guests. We will work to better communicate and organize these changes in the future. We appreciate your constructive feedback and look forward to welcoming you back soon !

Perfect location

Tripadvisor 评级 4.0/5

braddockr 经 TripAdvisor 认证的评论

This was a very good hotel. It was pleasant from the moment we walked in. The room was clean and neat. I would have appreciated more draw space but that is the only complaint I have. The food in the restaurant was good. I had breakfast there as well as dinner. Magical town.

Hello, Thank you for your kind feedback. We're delighted to hear that you enjoyed your stay with us and appreciated our location, cleanliness, and restaurant offerings. We also take note of your suggestion regarding additional drawer space and will consider it for future improvements. We hope to welcome you back soon ! Best regards,

Hot, hot, hot.

Tripadvisor 评级 2.0/5

DonSavannah_Georgia Couples - 经 TripAdvisor 认证的评论

We were here the. Second week in September. The prior week had been quite cool and the AC was turned off and heat turned on. Our week was hot, the average temperature in our room was around 80 degrees. We were here three hot nights and they either refused or were unable to restore the AC. Not a good experience. That said the hotel was very nice, a good location. Very clean rooms. Good buffet breakfast. Minor issues, only one unused electrical outlet, no USB ports. The water temperature in the shower constantly changed. Could be at least four stars if they get the HVAC figured out.

Hello, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the temperature control in your room. Your comments about the HVAC system are noted, and we will address this issue to improve future stays. We're glad to hear that you found the hotel location, cleanliness, and breakfast to your liking. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future. Best regards,

Good hotel, well situated for the old town

Tripadvisor 评级 4.0/5

DocJules Couples - 经 TripAdvisor 认证的评论

The good: Perfectly situated for the old town. Comfortable room and bed. Large private terrace with sun beds overlooking the pool. Breakfast service was excellent with lots of choice, and aided by the young American maitre’d who understands customer service. The not so good: The waiters at breakfast were haphazard and what and when you got it was quite random. There weren’t any convenient electric sockets in the room for charging phones, etc. The shower is an attachment to the bath taps so fiddly to get the temperature right each time you use it. There was no hot water on the final evening/morning. When it came to check out the invoice bore no resemblance to what we’d booked. When the booking details were showed to the manager at the front desk he argued that we’d only booked breakfast for one (even though it was an inclusive special room offer) but when I told him that was ludicrous he managed to print a new invoice that matched exactly what we’d originally booked. I really don’t expect to be scammed by an international hotel chain! Summary: Lovely hotel, great location. Generally good and friendly service, but disappointed by the attitude of management at check out which puts me off using Accor hotels in general.

Nice, well maintained hotel with pool

Tripadvisor 评级 4.0/5

124ruslann Couples - 经 TripAdvisor 认证的评论

A nice, well maintained hotel near the old part of AIX with friendly and attentive staff. The room and bathroom were very spacious and spotless. The hotel also has a pool, which we didn’t get a chance to enjoy because there wasn’t enough shaded area.

Dear Ruslann, Thank you so much for your positive review ! We are delighted to hear that you enjoyed your stay at our hotel and that our team contributed to making your experience pleasant. We’re also glad that you found our rooms and bathrooms spacious and spotless. Regarding the pool, we understand the importance of having shaded areas for full enjoyment, and we appreciate your feedback as we consider improvements in this area. We hope to welcome you back during your next visit to Aix-en-Provence !

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其他网络用户评价我们的酒店

  • 454 评论 9.3/10 位置
  • 584 评论 6.6/10 房间
  • 872 评论 9.1/10 服务
  • 331 评论 9.4/10 早餐
  • 286 评论 6/10 舒适度
  • 235 评论 8.1/10 食物
  • 135 评论 6/10 清洁度
  • 55 评论 7.6/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。