美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,420 评论

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美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 - Image 1
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美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店 - Image 4
24 boulevard du Roi René, 13100 普罗旺斯地区艾克斯, 法国

描述

酒店其他优惠

  • 位于普罗旺斯艾克斯中心，已通过 Green Key 认证

  • 室外温水泳池在 4 月至 10 月中旬开放

  • 美食餐厅和创意酒吧

  • 健身房全天 24 小时开放

  • 付费停车场（需预定）+ MIGNET 付费公共停车场（Malesherbes 大街）

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酒店位置

美憬阁普罗旺斯艾克斯中心罗伊勒内大酒店

24 boulevard du Roi René
13100 普罗旺斯地区艾克斯
法国

GPS:43.523922, 5.450275

电话
传真 +33 4 42 37 61 11

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

La Table Du Roi

La Table du Roi 餐厅供应充满诗意的正宗普罗旺斯美食。您可以根据不同的季节，选择坐在餐厅内、露台上还是冬季花园中。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,420 评论

TripAdvisor 评级  4.2/5  1,849 评论

卓越奖 2024

Incredibly gracious staff

Tripadvisor 评级 5.0/5

kbmartin2018 经 TripAdvisor 认证的评论

We stayed here as part of a Viking Cruise itinerary. The breakfast was great, the common area decor lovely, the room very adequate (albeit somewhat spartan. for instance, the WC has a lovely niche shelf that is bare). Why 5 stars? Today, as we returned to the hotel, my wife realized she had misplaced her purse. Robin, another manager, Olivia from Viking, , and 2 staff were actively involved in communicating with restaurants and shops were we might have left it, and explaining things far better than I could have in broken French. Meanwhile, 2 bartenders and another manager were helping interpret data and figure out who to call or where the purse might be. Ultimately, we tracked her iPhone to La Rotunde, about a half kilomètre away, where we had caught a cab. Robin walked (quite briskly, I might add) guiding me back there. By the time we got there, the phone was moving. Robin interviewed a cabbie as to what company we had hired, figured out what cab company I had paid, called the dispatcher who sent a blast to all of her drivers and giving his number. It wasn’t more than 5 minutes before he got a call from our cabbie who was already en route back to La Rotunde. Five minutes later, I had her purse. In all of my travels, I have never been at a property where so many staff went to such lengths to help us remedy our own gaffe. This was more and better caring service than I have ever experienced in any of my travels. Too hot? The thermostat in our room worked perfectly. Inconvenienced? The remodel continues and I am dying to see the new rooms. Un grand merci au personnel du Grand Hôtel Roi Réne pour leur soutien attentionné et gracieux. Et tu, Olivia.

Hot, hot, hot!

Tripadvisor 评级 2.0/5

sjlovetotravel Friends getaway - 经 TripAdvisor 认证的评论

Hotel room was like a sauna. Far too hot and uncomfortable to sleep. We were told all rooms were the same temperature with no individual control. It felt as though I was staying in the peak of summer rather than February. Otherwise, location was good, reception staff were friendly, room was clean. Hotel felt quite corporate with little atmosphere.

Booking but no booking

Tripadvisor 评级 1.0/5

AdamCLondon Solo travel - 经 TripAdvisor 认证的评论

Booked a one night stay and checked in successfully online s day before.. However on arrival today was told by the manager that there was no room as the new owner had decided to start renovations earlier than originally planned and my allocated room was therefore unavailable. At the very least i might have expected to told about this before i arrived and offered a full refund. Instead they offered me a room in a hotel nearby which had a similar hotel rating but simpler facilities and a lower daily rate. Very poor show for a 4 star hotel and not what i would expect as a Gold status Accord Club member

Dear Adam, Thank you for taking the time to share your experience. First and foremost, we would like to offer our sincerest apologies for the inconveniences you encountered during your stay. We fully understand your frustration with this situation and are deeply sorry that we were unable to welcome you as planned. As we explained upon your arrival, we faced an unforeseen issue with our renovation project, and we sincerely regret that it impacted your reservation. You should have indeed been informed in advance, and we take your feedback very seriously in order to prevent such situations from occurring in the future. Regarding the alternative accommodation, we sought the best solution to minimize the disruption, but we understand that it did not meet your expectations, particularly as a Gold member of the Accor Club. Please rest assured that we are taking all necessary steps to improve our communication and services. We hope to have the opportunity to welcome you again for a better experience in the future.

Great location and pool

Tripadvisor 评级 5.0/5

Gordoncrowley 家庭住宿 - 经 TripAdvisor 认证的评论

We visited in July as a family of 4. Great location to explore the city centre- close to restaurants and coffee shops. Limited parking on site but public parking across the road. Staff superb. Great breakfast. Really enjoyed the pool area. Would recommend.

Hello, Thank you so much for your feedback ! We’re glad you enjoyed our central location in Aix, which offers easy access to local restaurants and cafes. We understand that parking can be a bit tricky due to our prime location, and we do recommend booking a parking spot in advance to ensure a smooth experience. We're also happy to hear that you enjoyed the pool, breakfast, and the service from our team. We look forward to welcoming you again on your next visit to Aix!

Nice Comfy Hotel

Tripadvisor 评级 3.0/5

Zoom_Gotti 经 TripAdvisor 认证的评论

Decent, older, rather stately hotel a few streets from town center. Rooms are well maintained. Lighting good. Daily housekeeping. Windows open for fresh air flow, but rooms facing the main street will have some night noise. Air conditioning and heat seem to be adjusted by season. Bath area was fine except for high step into shower/bath. Large lobby with restaurant and bar area. Seasonal pool just behind. Parking options should be arranged prior to arrival.

Hello, Thank you for your review ! We’re delighted to hear that you appreciated our location, which is indeed a key asset that our guests value. We also take great pride in the cleanliness of our rooms, so we’re thrilled that you noticed this aspect during your stay. We’ve taken note of your feedback, and we want to assure you that improvements are planned to enhance the comfort of our guests. We look forward to welcoming you back soon and providing you with another enjoyable stay !

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 492 评论 9.3/10 位置
  • 617 评论 6.7/10 房间
  • 925 评论 9.2/10 服务
  • 363 评论 9.4/10 早餐
  • 290 评论 6.1/10 舒适度
  • 252 评论 8.3/10 食物
  • 133 评论 6/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。