普罗旺斯地区艾克斯彩虹桥菲诺勒瑞斯诺富特酒店 4 星

This hôtel has it all. The staff is very professional, helpful. The romm are large, modern, well equipped with a fridge, Nespresso machine, King size bed ver confortable, extremely clean. There is a restaurant with view on the garden, there is a bar. The breakfast buffet is royal.

Nothing special when you see the hotel, far from the city center. We needed to call a taxi to get in town and it took us 16 minutes even if was in the evening hours. Room is big, furniture not so new. Loved the breakfast area and the food, but this will not make me stay second time there.

The location near the motorway but still in a quiet area was really good. The pool and restaurant were excellent and all the people working there were really nice and helpful. We had a problem with the room that smelled of cigarette. The lady from the reception provided an air purifier and it helped. The cleaning of the room could be better.

I would anticipate that I am a platinum Accor hotel member , so by definition I had the pleasure to see hundreds of novotel in the word . Positive : -good breakfast and wonderful location in the garden . -open and common space quite clean and welcoming . Negative : -moquette in the room is more than obsolete , very dirt and with a really bad smelt . -most of the staff people are not speaking English at all , both during breakfast than at the bar . It has been hard even to have a bottle of water ….this is really not acceptable . Please consider these comments as an incentive to do better . Hotel is nice and few improvements are really needed . This is a Novotel below the standard .

We were quite disappointed by this hotel. Overall, the hotel needs a refresh. It is showing its age. The room had an old smoking room smell which was not pleasant. The carpet was dirty. There was no room cleaning service during our stay, which was OK for the two nights we spent there. Some of the common doors and windows could definitely use some paint. On the bright side, the breakfast buffet was just fine.