Grand Hôtel ROI René Aix-en-Provence Center-MGallery 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 443

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24 boulevard du Roi René, 13100 AIX-EN-PROVENCE, Francja

Opis

O hotelu

  • W samym sercu Aix-en-Provence, z certyfikatem Green Key

  • Zewnętrzny, podgrzewany basen zaprasza od maja do połowy października

  • Restauracja i kreatywny bar

  • Centrum fitness jest dostępne 24 godziny na dobę.

  • Płatny parking, wymagana rezerwacja. Płatny parking publiczny MIGNET przy hotelu

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Lokalizacja hotelu

Grand Hôtel ROI René Aix-en-Provence Center-MGallery

24 boulevard du Roi René
13100 AIX-EN-PROVENCE
Francja

Pozycja GPS:43.523922, 5.450275

Telefon
Faks +33 4 42 37 61 11

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

La Table Du Roi

Restauracja La Table du Roi poleca oryginalne, kreatywne dania kuchni prowansalskiej. Zależnie od pory roku zapraszamy do lokalu, na taras lub do zimowego ogrodu.

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Opinie naszych gości

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Ocena ALL  4.6/5  Liczba opinii: 1 443

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 829

Certyfikat Doskonałości 2024

Good and bad

Ocena na stronie TripAdvisor 4.0/5

R6262LEjacqueliner Opinia zatwierdzona w TripAdvisor

Very pleasant receptionist at check-in, our bags were stored then delivered to our room when it was ready. Our king suite had a spacious separate bedroom with a very well-designed wardrobe which included plenty of shelving, it hid the safe plus a huge shelf for a suitcase. The bathroom was disappointing; the curved wall separating it from the bedroom was built in glass bricks so as there is no natural daylight in this space it necessitated having lights on all the time, hence whoever was still in bed then had to be wide awake. The very deep bathtub was a bit of a shock but the rubber mat helped. Breakfast was good, plenty of choice. The bad side here was my interaction with the lady who appeared to be a supervisor (nobody wears name badges). I happened to spill a bit of coffee & when I called this lady to apologise & bring it to her attention, her reaction can only be described as downright rude. There was no smile or pleasantry, she just stormed in to the service room to get some cleaning stuff & I could hear her banging & throwing things around, even one of the other wait staff was a bit embarrassed by this lady’s attitude. My major complaint about the hotel is that out of the five nights we stayed, the (only) bar, in the foyer, was closed for private functions from 7pm to 10pm on two nights. One night I actually had to go down to reception after 10pm to complain about the noise I could hear from my open window. Considering the price you pay at this hotel it’s astounding that they don’t appear to have much respect for their guests. As a diamond Accor member, very disappointing.

Perfect location

Ocena na stronie TripAdvisor 4.0/5

braddockr Opinia zatwierdzona w TripAdvisor

This was a very good hotel. It was pleasant from the moment we walked in. The room was clean and neat. I would have appreciated more draw space but that is the only complaint I have. The food in the restaurant was good. I had breakfast there as well as dinner. Magical town.

Hello, Thank you for your kind feedback. We're delighted to hear that you enjoyed your stay with us and appreciated our location, cleanliness, and restaurant offerings. We also take note of your suggestion regarding additional drawer space and will consider it for future improvements. We hope to welcome you back soon ! Best regards,

Hot, hot, hot.

Ocena na stronie TripAdvisor 2.0/5

DonSavannah_Georgia Couples - Opinia zatwierdzona w TripAdvisor

We were here the. Second week in September. The prior week had been quite cool and the AC was turned off and heat turned on. Our week was hot, the average temperature in our room was around 80 degrees. We were here three hot nights and they either refused or were unable to restore the AC. Not a good experience. That said the hotel was very nice, a good location. Very clean rooms. Good buffet breakfast. Minor issues, only one unused electrical outlet, no USB ports. The water temperature in the shower constantly changed. Could be at least four stars if they get the HVAC figured out.

Hello, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the temperature control in your room. Your comments about the HVAC system are noted, and we will address this issue to improve future stays. We're glad to hear that you found the hotel location, cleanliness, and breakfast to your liking. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future. Best regards,

Good hotel, well situated for the old town

Ocena na stronie TripAdvisor 4.0/5

DocJules Couples - Opinia zatwierdzona w TripAdvisor

The good: Perfectly situated for the old town. Comfortable room and bed. Large private terrace with sun beds overlooking the pool. Breakfast service was excellent with lots of choice, and aided by the young American maitre’d who understands customer service. The not so good: The waiters at breakfast were haphazard and what and when you got it was quite random. There weren’t any convenient electric sockets in the room for charging phones, etc. The shower is an attachment to the bath taps so fiddly to get the temperature right each time you use it. There was no hot water on the final evening/morning. When it came to check out the invoice bore no resemblance to what we’d booked. When the booking details were showed to the manager at the front desk he argued that we’d only booked breakfast for one (even though it was an inclusive special room offer) but when I told him that was ludicrous he managed to print a new invoice that matched exactly what we’d originally booked. I really don’t expect to be scammed by an international hotel chain! Summary: Lovely hotel, great location. Generally good and friendly service, but disappointed by the attitude of management at check out which puts me off using Accor hotels in general.

Nice, well maintained hotel with pool

Ocena na stronie TripAdvisor 4.0/5

124ruslann Couples - Opinia zatwierdzona w TripAdvisor

A nice, well maintained hotel near the old part of AIX with friendly and attentive staff. The room and bathroom were very spacious and spotless. The hotel also has a pool, which we didn’t get a chance to enjoy because there wasn’t enough shaded area.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 454 Liczba opinii 9.3/10 Lokalizacja
  • 584 Liczba opinii 6.6/10 Pokój
  • 872 Liczba opinii 9.1/10 Obsługa
  • 331 Liczba opinii 9.4/10 Śniadanie
  • 286 Liczba opinii 6/10 Komfort
  • 235 Liczba opinii 8.1/10 Jedzenie
  • 135 Liczba opinii 6/10 Czystość
  • 55 Liczba opinii 7.6/10 Napoje

Zarządzane przez Trustyou

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Aix-En-Provence - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.