Sofitel Mauritius L'Impérial Resort & Spa Hotel 5 stars

Customer review rating 4.4/5 5,604 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Sofitel Mauritius L'Impérial Resort & Spa
See on a map
+ 24 Services

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 flic en flac
mauritius

Tel: +2304538700

Fax: (+230)4538320

Check-in from 15h00

Check out up to 12h00

  • By plane

    SSR AIRPORT At 50km / 31.07 miles

  • By car

    ST JEAN At 25km / 15.54 miles

GPS :-20.31175, 57.36775

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 5 Restaurants
  • 3 Bars
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 189 rooms
    • 4 rooms for people with reduced mobility
    • 42 family rooms
    • 8 connecting rooms
    • 189 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
  • Currency exchange
    • Currency exchange
Access to property
  • Parking free of charge
    • On site
Well-being
  • Outdoor swimming pool
    • Outside
    • On site
  • SO FIT
    • On site
Boutiques/shopping
  • Clothing store
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 4 to 6 years

Our accommodation(s)

Choose from our range of rooms & suites. Many have a magnificent view of the ocean. For that extra touch, our Opera and Presidential suites are the pinnacle of comfort. Our Family Suites offer privacy and ample space for families.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 227

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Sofitel Mauritius L'Impérial Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,604 reviews

TripAdvisor Rating 4.5/5

3,685 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Fabulous experience

Customer review rating 5.0/5

Sandhya Families - 20/10/2021 Confirmed reviews ALL

Was really impressed and overjoyed with our suite for 3 persons. Staff was really helpful and food was good. Will definitely come back.

Dear Mrs G., We very much appreciate your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared to our team. Your appreciation will motivate our staff to go the extra mile for our valued Guests Thank you again for sharing your experience, and we hope to welcome you back in a not too distant future. Sincerely, Guest Relation Service

Great stay

Customer review rating 5.0/5

Prithiviraj R. Families - 19/10/2021 Confirmed reviews ALL

Awesome Very professional staff

Dear Mr r., We very much appreciate your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared to our team. Your appreciation will motivate our staff to go the extra mile for our valued Guests Thank you again for sharing your experience, and we hope to welcome you back soon again. Sincerely, Guest Relation Service

Incredible and comfortable stay

Customer review rating 5.0/5

Anna Friends - 17/10/2021 Confirmed reviews ALL

My friend and I had a brilliant time at Sofitel, the staff were so helpful and kind at all times. I eat a vegan diet and the chefs always made sure to have lots of options for meals. We could not recommend this hotel more and would love to stay at Sofitel again!

Dear Mrs M., We are delighted to read your feedback following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. Your very positive comments concerning the Vegan options for Pastry and cooked Breakfast has been forwarded to our Kitchen Chef who will be working towards improving this section. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in a not too distant future. Sincerely, Guest Relation Service
Customer review rating 4.0/5

Anonymous Families - 15/10/2021 Confirmed reviews ALL

1.Very pleasant , dedicated and helpful staff at all levels . 2. Stunning location .Every spot is a feast for the eye . 3.Understandably , it seems the economic context has had an effect on the variety of food offered but ,overall ,we had quite satisfying meals .Would be nice if more consideration could be given to vegetarians/vegans . 4.This time also , very unfortunately we didn’t manage to get appointments for massage. 5. The new heated pool offers very pleasant , quiet and relaxing moments. 6. The two rooms we booked need serious reassessment for efficacy. AC and bathroom cubicle need to be carefully checked. However, we look forward to our next visit .

Dear Mrs D., Thank you for your feedback following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive appreciation as well as constructive comments to share with our team. I am sure that your appreciation will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in a not too distant future. Sincerely, Guest Relation Service

Happy Return to Mauritius

Customer review rating 5.0/5

Mike Business - 10/10/2021 Confirmed reviews ALL

Beautifully renovated hotel with impeccable customer service . Staff were fantastic , food very good, very strict Covid protocols followed .

Dear Mr E., We very much appreciate your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared to our team. Your appreciation will motivate our staff to go the extra mile for our valued Guests Thank you again for sharing your experience, and we hope to welcome you back in a not too distant future. Sincerely, Guest Relation Service

Wonderful stay

Customer review rating 5.0/5

Deepak D. Families - 05/10/2021 Confirmed reviews ALL

Beautiful resort, outstanding hospitality, amazing food

Dear Mr D., We are delighted to read your wonderful comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared to our team. Your appreciation will motivate our staff to go the extra mile for our valued Guests Thank you again for sharing your experience, and we hope to welcome you back very soon again. Sincerely, Guest Relation Service

excellent stay

Customer review rating 4.5/5

Nishley S. Families - 05/10/2021 Confirmed reviews ALL

Warm welcome - Staffs are very helpful - Food was good

Dear Mr S., We very much appreciate your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared to our team. Your appreciation will motivate our staff to go the extra mile for our valued Guests Thank you again for sharing your experience, and we hope to welcome you back again to our resort. Sincerely, Guest Relation Service

Excellent Service

Customer review rating 5.0/5

Shama A. Business - 05/10/2021 Confirmed reviews ALL

First time went to this resort in Mauritius- very well located. The staff was very welcoming and ensured all our needs were being met. We organized our corporate team building there- Jeffry and Parvesh were on top of their game. Extended my stay with the family joining us the next day- the check in was smooth, sanitary precautions were enforced seamlessly. The quality of the meals served were 5 stars+

Dear Mrs A., Thank you very much indeed for sharing your experience. We are thrilled to have met your expectations and both Parvesh and Jeffry will be commended for their outstanding service to your team and to your family. Your wonderful comments highly motivate us all to go the extra mile for our valued Guests. We hope to have the pleasure of welcoming you back in a not too distant future. Sincerely, Guest Relation Service

Good environment nice stay nice food

Customer review rating 5.0/5

Akbar E. Families - 08/03/2021 Confirmed reviews ALL

marvellous. Food was great service on time. I enjoyed my stay

Quiet and relaxing stay

Customer review rating 3.5/5

Tanishka Families - 08/03/2021 Confirmed reviews ALL

Good location, quiet and beautiful place makes stay so relaxing. Lovely swimming pool.

It was an awesome stay with a great atmosphere and with all the loving and caring staffs working there.

Customer review rating 5.0/5

Kristy B. Families - 06/03/2021 Confirmed reviews ALL

I had an amazing stay at Sofitel with my Family. The staffs welcomed us really well, they were always keen to help. Rooms were very cosy and clean with an outstanding view. We had great houesekeepers who were always ready to help. It was a lively atmosphere at the Sofitel with the pools around and the beautiful beach. As far as the food is concerned, it was beyond perfect ❤ well organised, delicious,just heavenly. And the chocolate birthday cake as well was really tasty. A big thanks to the staffs who gave us unlimited helps. It was a great stay there. Will surely come back again.

Excellect stay at your premise

Customer review rating 5.0/5

Nidhi A. Families - 02/03/2021 Confirmed reviews ALL

We had a very warm welcome. The staffs are so nice. Room was clean and food was very good.

Dear Mrs A., We very much appreciate your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure of welcoming you back again to our Resort. Sincerely, Guest Relation Service

Awesome getaway

TripAdvisor rating 5.0/5

AAV2321 04/02/2021 TripAdvisor review

Beautiful hotel with all amenities provided... Excellent welcoming staffs.... Awesome and quality foods served.... Magnificent views all over.... 2 marvelous swimming pools at ur disposal to enjoy..... What more for a superb and peaceful relaxing time with the family....👏👏👏💯

Dear Valued Guest, Thanks for your awesome review. We are thrilled to learn that we met your expectations. We very much look forward to welcome you back where "Life is Magnifique!" Sincerely, Guest Relation Service

Chillaxed

TripAdvisor rating 5.0/5

geoff h 02/02/2020 TripAdvisor review

Had a lovely week at this hotel. Beautiful location, wide choice of food, immediate beach access, lucky to be granted an excellent sunset view - though the mauritian flying foxes fascinated me more, rooms maintained twice a day. Nothing was any trouble if asked for and kindly prepared a honeymoon gift.

Dear Guest, We are thrilled by your comments and thank you for taking the time to share. We hope to welcome you back again! Warm regards Guest Relation Service

A great hotel

TripAdvisor rating 5.0/5

lukask414 Family - 13/01/2020 TripAdvisor review

We experienced an outstanding hospitality, excellent and thoughtful staff, great gardens, distinguished food, diverse water sport activities. We enjoyed every day and did not want to go back home. we were very satisfied.

Dear Sir, A very happy new year to you and to your loved ones! We much appreciate your comments and hope to welcome you back in a not too distant future. Warmest Mauritian regards Guest Relation Service

Wonderful experience

TripAdvisor rating 5.0/5

bhaveshnaik2020 Family - 03/01/2020 TripAdvisor review

Simply awesome as usual . Very courteous staff. Great location. Wonderful beach . Great food , even the buffet is fantastic . Great variety of choices for breakfast ( the best ). Only thing is that this resort does not have the executive lounge Sofitel offers in most of its hotels worldwide . Hope soon

Dear Sir, A very happy 2020 to you and to your loved ones! Thanks for your awesome review, your satisfaction is our greatest reward. We hope to welcome you back in a not too distant future. Warm regards Guest Relation Service

Beautiful setting

TripAdvisor rating 4.0/5

LionKngSmb Business - 24/12/2019 TripAdvisor review

Spacious and clean rooms. Outstanding buffet breakfast and desert; main course is average. Very polite and helpful staff. Would have given 5 stars if not for unstable/low bandwidth Internet connection.

Dear Guest, Thanks for sharing your experience. We have noted the issue with connection and are working on enhancing this service. Our very best wishes for a beautiful festive season and all good things for 2020 ! Kind Regards Guest Relation Service

Perfect place to be

TripAdvisor rating 5.0/5

kainat2504 Couples - 08/12/2019 TripAdvisor review

I spent a whole weekend there and it was a memorable one with my husband. The atmosphere was so nice. The room was speechless so clean and neat. Food was excellent. We would like to thank the team as well. And looking forward to visit again .

Dear Guest, Thanks for taking the time to share your experience. We would love to welcome you back for another perfect break. Please accept our heartfelt wishes for a wonderful festive season and a very successful 2020! Sunny regards Guest Relation Service

Good Hotel for Family, Food nice, Taxi & Room need Enhancement

TripAdvisor rating 3.0/5

abdallah2030 Couples - 03/09/2018 TripAdvisor review

The room is clean, however the decoration look old and there were some ants on the tables and closet. Bed was not comfortable and was not stable. Food buffet was excellent for both breakfast and dinner with many options and daily changing the options. Taxi service of hotel was expensive and could got better price from third party. .

Dear Sir, Thank you for your review and rating. We have taken good note of your comments and appreciate your feedback which will allow us to perform at our best. Kind Regards The Sofitel L'Imperial Resort Team

Wedding at Sofitel L'Imperial

TripAdvisor rating 5.0/5

Dan S Couples - 18/04/2018 TripAdvisor review

After months of searching, we decided to choose Mauritius as a wedding destination. We looked at the weather patterns and decided to go to the western part of the island due to the better weather. Out of all the hotels in Flic en Flac, we chose the Sofitel because we are also Accor members so we got some discounts. We read all the reviews about the rooms being dated and the food not being good, but we decided to take a chance. We got in touch with the hotel and we were told that Monika Beumers is the wedding planner. From this point forward, we only communicated with her. From the beginning we were surprised by her positive attitude. We discussed over email and WhatsApp. We chose the imperial wedding package with 50 photos. She sent us more than 50 pictures with designs to choose from. It included decorations for the gazebo, flower options, the bridal bouquet, the cake, basically everything you needed to organize it before your arrival. We chose what we liked and then waited for the day to come. We met with Monika as soon as we arrived and we discussed the last minute details. We were told that if we wanted more than 50 photos, we should discuss it with the photographer. For our wedding, we had Joseph from Clique. Everything was great during the day and we had lots of fun during the event and at the photoshoot afterwards. Joseph is a complete professional and he likes going the extra mile to get you some nice photos. A few days later he came to show us the pictures and we were wowed by them, really stunning. You can spend 3 hours with him and select 50 pictures, but we recommend paying extra to take all of them. There are 2 reasons for doing this. One is the price you’re paying isn’t really that much. The other is you will have a limited amount of time to look at them and if you limit yourself at 50, you might not like some of them when you watch them on a big screen at home so you will regret it. Moving to the hotel itself, I have to be short due to lack of characters. - Checkin was not very good. They forgot to inform us about everything in the hotel. - The room is a bit dated but overall it looks good. The towels are changed twice per day - The food is very good. You have tons of choices, both at breakfast and dinner - The beach is not so good. Plus lots of people reserving beds the night before. Full of algae that are not cleaned immediately. Go and explore the island, you'd be missing a lot.

Dear Valued Guest, We would like to thank you for taking the time to share this extensive feedback which is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your appreciations concerning the organization of your Wedding Day and that Monika, as usual, has been absolutely amazing with all the planning of your dream wedding and her contribution to make it happen. We have read with interest, discussed the other experience you had, and noted the service challenges you encountered which we have addressed at the hotel level with our teams. Thanks again for sharing your feelings about your stay and for helping our hotel to perform at its best. We really appreciated your remarks, and we hope to have the pleasure to welcome you back at the Sofitel L’Imperial. Sincerely, The Sofitel L'Imperial Resort Team

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in flic en flac