Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 2,136 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 1
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Sofitel Mauritius L'Impérial Resort & Spa - Image 3
Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

ALLSAFE approved hotel

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,136 reviews

TripAdvisor Rating  4.5/5  4,140 reviews

Certificate of excellence 2023

Perfect

Customer review rating 4.5/5

Hans Couples - Confirmed reviews ALL

Excellet stay. The renovated rooms are great. The 3 Speciality restaurants are offering great food. The beach just great. Taxi service is good. We liked the expresso machine in the room however it's cheap from Sofitel that you have to pay. Also the ordering process is complicated. Would be nice to have Nespresso and not this unconvenient French system. It's difficult to put the coffee bags into the machine. At breakfast we were missing Papaya and Mango. I know the season has just started however othe hotels had them available. Great also that you get a breakfast at 5 AM in the morning. Very friendly night staff. Hotels in Mauritius are very expensive also for a Swiss national. Overall great stay. Hans H. Hans H. Hans H.

Dear Mr H., Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback as well as suggestions for improvement which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

Superb hotel and service.

TripAdvisor rating 5.0/5

Robert R Families - TripAdvisor review

Lovely hotel and a perfect holiday. Spacious rooms and comfortable facilities. Really enjoyed the food and the service was great. Highly recommend the teppenyaki, service by Wesley and Noella was great. Beach restaurant was also lovely. Housekeeping were really accommodating with setting the room up for our three year old. Most importantly a big thank you to Pravind, the restaurant manager. He really took care of us and made sure our daughter, who is a bit fussy with food, got everything she needed. Many, many thanks!

Dear Mr R, Thank you for your superb review. We are delighted to learn of your perfect holiday at the Sofitel L'Imperial Resort. Pravind, Wesley and Noella will be commended for their outstanding service to you and to your family. We look forward to welcoming you back to our resort. Sincerely, Paulette Tang PA to General Manager

We will stay there again soon

Customer review rating 5.0/5

Instagram H. Families - Confirmed reviews ALL

Everything was amazing thank you.

Dear Mr O., Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

Amazing experience and facilities

Customer review rating 5.0/5

David L. M. Couples - Confirmed reviews ALL

We spent 5 nights at the Sofitel and really enjoyed our time - from the check in process, restaurants to the staff it was an exceptional experience.

Dear Mr Lawford, Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

Roaches!

Customer review rating 1.0/5

Monique Business - Confirmed reviews ALL

Roaches were in my room and on property! Do better for 5 star hotel!

Dear Mrs R., Thank you for taking the time to tell us about your experience at the Sofitel Mauritius L'Impérial Resort & Spa. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned in order to prevent future occurrence. We appreciate your sharing your concerns, and thank you for your time. Sincerely, The L'Imperial Team

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Other web-users rate our hotel

  • 514 reviews 9/10 Location
  • 917 reviews 7.8/10 Room
  • 1,422 reviews 8.9/10 Service
  • 11 reviews 8.2/10 WiFi
  • 307 reviews 6.1/10 Cleanliness
  • 237 reviews 4.9/10 Value
  • 223 reviews 8.9/10 Breakfast
  • 92 reviews 6/10 Bar

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SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.4/5 (978 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.