Novotel Paris Suresnes Longchamp bintang 4

Not worth the room rate at all. Restaurant is reheated catering foods. No reception area. We had to guess check in was at the bar. Room had no water. Wifi really poor. Stay at Mercure around the corner. Much more pleasant and better value. I was due to stay here again in two week’s time. Have cancelled reservation. Overpriced and just not worth the cost. Very frequent business traveller.

Staff are rude and extremely unhelpful. A random man entered my sisters room at 1am, she was petrified as you can imagine. A women then entered my fathers room when he was undressed on the toilet the following morning. To avoid getting in trouble the useless staff gave fake names (it was confirmed they were fake the following day). There are plenty of other nice hotels to stay in, in Paris. I would avoid this one.

WOULD STAR ZERO IF POSSIBLE DUE TO TOTAL LACK OF SECURITY. We were staying for 2 nights in 3 separate rooms. During this time, at 1am, a strange man opened my door and entered my bedroom whilst I was sleeping. On the final morning, a strange woman opened my father’s door at 10am and entered his room whilst he was undressed on the toilet! The people involved in both incidents appeared to be guests at the hotel who were just as shocked as we were who it would appear have been told incorrect room numbers and issued room key cards to these incorrect rooms. The on-site staff handled it appallingly. Lied about their names, were dismissive and did not seem to comprehend what a HUGE security and safety risk this was. It has since taken over a month for Accor’s senior team to reply to my complaint making it clear that they simply do not care about the well-being of the guests at their hotels. I was issued a refund for one night without me even confirming that I was comfortable with this compensation. One night! Despite 2 bedrooms on 2 separate occasions being entered into. Once is a mistake, human error etc. Twice is a MAJOR issue. Do not leave anything valuable in your rooms and sleep with a chair propped up against your door if you stay here as who knows who will enter! An utterly horrendous experience both during our stay and with the follow up afterwards.

Absolutely beautiful hotel, amazing value. We arrived past midnight and put a last minute request in for a cot only an hour before, wasn't holding out much hope that hope but when we arrived, it was already taken care of. Rooms are GORGEOUS, just as the whole hotel is. The staff are all amazing, so hard working and friendly. Such comfy rooms too! The breakfast is the best we have had in any hotel, good selection and amazing service. I couldn't recommend this place anymore! Thank you so much for such a lovely stay

It was a very Pleasant stay . The staff was very friendly . The breakfast was great 👍🏽 The hotel neighbourhood was quite nice 👌🏻 where they have a small street with a different kind of restaurant to choose to. The hotel has an easy access to bus and train to Paris