고객 평점 (ALL 평가) 4.1/5 1,012 리뷰
새로워진 노보텔 N'Room: 완전히 새로운 모습으로 재단장한 객실에서 업무와 휴식을 즐겨 보세요. 새 55인치 TV와 무료 WIFI 무선 인터넷, 티 & 커피 세트, 금고가 갖춰져 있습니다. 최대 성인 2명과 어린이 2명까지 투숙 가능합니다.
노보텔 밀라노 리나테 에어포트
Via Mecenate 121
접근: 300 m / 0.19 mi
접근: 4 km / 2.49 mi
접근: 4.02 km / 2.5 mi
접근: 7 km / 4.35 mi
접근: 8 km / 4.97 mi
고속 도로 출구
접근: 10 km / 6.21 mi
체크인 시간 : 부터 - 체크아웃 시간 : 까지
저희 N레스토랑은 매주 업데이트되는 특선 요리와 함께 훌륭한 지중해 요리를 제공합니다! 과민증에 적합하며 AIC 인증을 받았습니다. 주말에는 점심이 제공되지 않습니다.
100% 인증된 실제 투숙객 리뷰자세히 보기
Never again! It was just awful.....
트립어드바이저 평점 1.0/5
Petersburg123 TripAdvisor 인증 리뷰
This hotel is the real horror. It's old and shabby. The rooms facing the freeway are so noisy that you can't sleep. The coffee machine in the room is completely filthy and calcified. The same goes for the shower heads. The toilets are also disgusting. And then to take almost 200 euros/night is already a bit usury. And the rooms are smaller than you think.
Messy Front desk and poor customer service
트립어드바이저 평점 2.0/5
Calste1 Solo travel - TripAdvisor 인증 리뷰
I called this hotel twice to confirm that I could have 3 parcels delivered at the hotel before my arrival (I called twice asking the same thing just to be 100% sure) and in both cases I got a positive reply. When I arrived at the hotel, the person at the front desk informed me that they only had received one parcel for me. That same night, I searched for the delivery confirmations from the couriers and showed them to the front desk person; after some searching they could find one of the two missing items. As far as the third parcel is concerned, they found it only after my departure and the Front Desk Manager herself wrote me to inform me that they would not take responsibility for their mistake. This despite the fact that I have proven that the parcel was received by their staff on the day of my arrival, then mysteriously lost.
Unfriendly & unhelpful Team // Poor Room Condition
트립어드바이저 평점 1.0/5
Ben G TripAdvisor 인증 리뷰
Unfortunately, I left the property with a strong negative impression, I felt totally ignored and the employees made me feel frustrated. The safe in my room was locked most likely from a previous guest or the Housekeeping Team. When I tried to inform the Front Desk, I had to go down as my phone was not working… I took me some time to make the receptionist understood what the issue was. Almost an hour later, the issue was still not fixed and I had to come back to the Front Desk. This time, a large group was checking-in and I was totally neglected. One employee became quite rude with me and pretty much humiliated me in Italian in front of other guests. While looking for a Manager, he asked me to speak to a male receptionist who told me in a cold manner that it was not possible to replace the battery… I tried to explain that the battery was not the problem and that my phone was not working… He kept telling me with the same nonchalant manner that I could use the safe in the back office… I left speechless and shocked by the employee’s attitude. During the checkout, I was not asked about my satisfaction and not thanked… It was done in silence with “ok all good” said at the end.. In addition to the safe and phone issues in my room, the USB plugs at the bedside table were not working, the shower head was broken as well as the Nespresso machine. In the Fitness Center one of the tow treadmills was broken without any signage and the water was empty… As a Diamond Member, this was one of my worst stay and the team was not friendly at all.
Dear Mr Benjamin , As i mentioned before to you, I am sorry that your experience did not meet your expectations. I'm sorry that we couldn't immediately fix the phone in your room. I spoke to my colleagues that worked and helped you that day and they reported that they offered a solution about the safe, that unfortunately couldn't be fixed that moment. We could have placed your staff in our safes, at the reception department, but you refused. I'm sorry to read that you didn't feel helped or understood but the positive attitude and the love for our work is one of our strengths. I spoke to the porter who was on duty that day that spoke to you in italian and he told me he directed you to the front office in order to help you and fix the problem. My colleague at the front desk did the best he could to meet your expectations. I apologize on behalf of all for not having provided you with all the courtesies dedicated to your Accor status. I will share your feedback among my department in order to be more meticulous for the future. I've already reported all the Technical Problems in your room to our maintainer and we've fixed them all. The a/c isn't working in this period, only the heating works. I hope you will give us another chance to regain your trust and to enjoy a lovely stay with us. Please feel free to contact us: We will do our best to make you experience an impeccable stay for the next time you come here. I remain at your complete disposal for any other needs. Regards, Alice Front Office
Good hotel..Close to airport
트립어드바이저 평점 5.0/5
Keval S 가족 - TripAdvisor 인증 리뷰
Quick check in. Rooms good size and clean. Very close to airport and convenient. Did not have breakfast. Area for people to sit and converse as we were a large group. Kids enjoyed table football. Would not have any issues going back to the hotel
DO NOT RELY ON THE SHUTTLE!!!
트립어드바이저 평점 3.0/5
Mike S Couples - TripAdvisor 인증 리뷰
I phoned the hotel to enquire about the shuttle before our flight departed from Munich. After having confirmed my reservation at the Hotel I told the man I was speaking to that our flight was due at 1800, the hotel receptionist then said he would check the shuttle timetable, and confirmed that it ran every 30 minutes. We were instructed to wait at Exit 4, and duly made our way there, exiting at 1820 with our luggage. By 1850, and feeling quite cold by now, no shuttle had arrived so we telephoned the hotel and were told that the shuttle would be there at 1900. Still no shuttle by 1915, and we called again, and after a long wait, we were told that the shuttle would arrive 'in 10 minutes'. It finally arrived at 1930. Bizarrely, at door 4 (Departures) one cannot re-enter the airport, and the taxis refuse to accept you, insisting that you go down to the Arrivals floor. Since we were unsure as to availability of taxis, and because we had been told that the shuttle would be with arriving, we waited, at first patiently, but later anxiously, and finally angrily. We stood in the cold for 70 minutes! When we arrived at the hotel, we were told that the shuttle gad arrived at 1800, and is not allowed to wait more than a few minutes. Since this is, after all, an airport hotel (the word airport is included in the name) I think it reasonable to assume that they would know that teleportation is not yet possible, and that it takes time to walk through the airport from the gate, and that baggage reclaim is rarely, if ever instantaneous. When I phoned from Munich I emphasised that our flight was due at 1800, and even offered to give the flight number. Why would anyone with ounce of intelligence send a shuttle at 1800 for a flight that is not due until 1800? When we asked why the shuttle that was supposed to arrive at 1900 had not materialised we were repeatedly told that the shuttle is not allowed to wait for more than a few minutes.The receptionists were unable to grasp the fact that the shuttle did not arrive at 1900 - we were freezing at door 4 continuously - and therefore did not wait! There is no 30-minute service. DO NOT RELY ON THE SERVICE - TAKE A TAXI. We have stayed in this hotel previously, and gave it good review, but this time standards have dropped. Our room was stifling, and air con is off during the sinter months. Opening the window introduces too much noise. There was only bath towel, and a request for a second was misunderstood, resulting in an extra bathrobe. There was no shampoo or shower gel in the bathroom, which we discovered too late. The bathroom door squeaked loudly, meaning that one of us woke the of the other with every nocturnal visit.
부가 서비스와 조식을 제외하고 해당 가격과 가까운 객실 카테고리에서 1인 1박 최저가 요금입니다. 이 요금은 해당 숙박에 대한 모든 세금(부가세 및 관광세)을 포함하여 다음 20일 이내에 투숙할 수 있는, https://all.accor.com/ 웹사이트에서 찾을 수 있는 1박 최저 공시 가격입니다. 이용 가능 여부는 기간 및 객실 현황에 따라 달라집니다. 이 요금은 예약 시에만 보장됩니다. 모든 예약(해외)은 호텔이 위치한 국가의 통화로 결제됩니다. 예약 시점에 해당 통화로 확정된 금액만 보증됩니다. 귀하의 통화를 기준으로 예상 환전 추정치가 제공되지만 책임을 지지 않습니다. 결제 시 거래 은행에서 은행 수수료 및/또는 환전 수수료를 부과할 수 있습니다.객실 요금으로 돌아가기