Mercure Antibes Sophia Antipolis Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.152 görüş

Mercure Antibes Sophia Antipolis Hotel - Image 1
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Mercure Antibes Sophia Antipolis Hotel - Image 3
Mercure Antibes Sophia Antipolis Hotel - Image 4

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Otel ekstraları

  • An ideal setting to relax

  • Heated swimming pool and 2 hectares of parkland to relax in

  • In Sophia Antipolis Park, 20 mins from Antibes and Juan-les-Pins beaches

  • 5 seminar rooms

  • Enclosed free parking

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Otelin konumu

Mercure Antibes Sophia Antipolis Hotel

Rue Albert Caquot
06560 VALBONNE
France

GPS:43.62087, 7.05584

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

HillSide - Brasserie Maison

Welcome to our cozy, refined HillSide restaurant, Brasserie Maison. Our chef Ljubo Stanojevic offers modern, regional cuisine based on fresh and seasonal produce, like our famous Brasserie Maison salad.

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Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.152 görüş

TripAdvisor Derecesi  4.0/5  685 görüş

3 Star not 4 star hotel - the website is not a true representation at all

Tripadvisor puanı 2.0/5

KittyG943 TripAdvisor onaylı yorum

So firstly the good stuff, good carpark, nice reception area, quiet room, fresh water on each floor. Now where to start. This hotel is not 4 star. The items listed on the website are not in the rooms. There are No fridges, No coffee makers, No slippers, No safe and only one single chair in the rooms. There are also No drawers to put stuff in either and the TV does Not work. The staff are not very helpful either and if you complain you are ignored or told it is your fault. We were told we had not booked a four star room... I actually had to leave the hotel two days early due to not having certain amenities which meant I could not store my vital medicines properly once the hot weather came. It was hard. The pool was closed (no warning) and we were not advised we had access to the sister hotel one. The meals were ordered incorrectly and we gave up complaining (eg one of our sons ordered fries and was given mashed potato and the child dessert was charged as extra instead of included). We queried this and it was sorted but it was another thing. I have stayed in so many Mercures and Accor branded hotels over the years and this was the most disappointing. It is a shame as with a few tweaks and some staff training it is not difficult to sort these issues - one simple way would be to update the website and the amenities shown and also list as a 3 not 4 star hotel which is an accurate representation.

Nice hotel next to Mouratoglou

Tripadvisor puanı 5.0/5

GlobalTravelerToday TripAdvisor onaylı yorum

Turned out to be an excellent choice for a hotel if Mouratoglou is fully booked. Short walk to Mouratoglou in about 5-7 mins. We enjoyed our one night stay in a modern room/nice bathroom with a view of the pool. Kids meal was excellent (generous portion of chicken/fries). Sometimes when we wanted variety from the food at Mouratoglou, we would pop over for dinner!

Very bad experience

Tripadvisor puanı 1.0/5

Solveiga L TripAdvisor onaylı yorum

There was a mistake and the hotel did not accept us when we arrived late at night with two very small children. Also promised to refund the money for the stay that didn't happen, but as a result they didn't refund the money paid. Very nasty and arrogant attitude of the staff.

Bar prices and lack of housekeeping training let this hotel down but pool area is great

Tripadvisor puanı 3.0/5

KayakingNomad Friends getaway - TripAdvisor onaylı yorum

Great pool area with loungers and sun and shade areas. Staff friendly. The standard rooms are functional, but lacked basics like a safe and minibar. Do not disturb signs on the door were just ignored by housekeeping - every day, despite telling the house keeping every day & reception that housekeeping was not needed, staff still came in the room to clean. With work sensitive material in the room that was very frustrating. On check in reception staff asked whether housekeeping was required and if not a donation is made to a children’s charity. I asked for the donation to be made - but it may be that if a room is not cleaned the housekeeping do not get paid. If that is the hotel policy they should explain that as it is a very unfair policy on housekeeping staff. The bar area is very nicely decorated with comfortable seating both inside & on the terrace, but the bar prices are shockingly high. A bottle of sparkling water was €10, beer €9 and -€5 for a coke. Unsurprisingly every night the bar was empty. There is a local bus into Antibe - €1.50 ( have to pay cash) but the last bus returning to the hotel is at 20:00. A taxi from Antibe to the hotel is €40, Uber price is around €25. Hotel arranged taxi to Nice airport €90. The area surrounding the hotel is beautiful for walking and cycling. Antibe is a lovely traditional town with choice of restaurants and bars and beaches. It is totally different to glitzy Cannes which is just 10 minutes from Antibes on the train.

Bir yıldızlı bir işletme...

Avis müşterileri puanı 1.0/5

Turgay İş - ALL için doğrulanmış yorumlar

Rezervasyon ile gittik..yok dediler..üye olduğumuz için özel fiyat almıştık.. olmaz dediler..personel rezaletti..odalarda sinek ölüleri vardı.. ciddi bir depozito aldılar.. henüz geri yatirmadilar..

Sayın M. K., Hôtel Mercure Antibes Sophia Antipolis ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Mathieu

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 176 görüş 9.4/10 Konum
  • 480 görüş 5.8/10 Oda
  • 506 görüş 8.2/10 Hizmet
  • 11 görüş 5.9/10 Wifi
  • 178 görüş 5.3/10 Hijyen
  • 176 görüş 7/10 Kahvaltı

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