Mercure Lille Marcq Baroeul

Room wasn’t ready at noon as advertised but we had a nice cup of coffee while waited, would have been nice if it had been free ! Room was large and very comfortable. The bathroom was off a small hall. For the Brits, CNN and France 24 are the English news channels. Really comfortable bed, nice shower and tea tray. Bit weird that they made us ring 3 times for an extra pillow. The first housekeeper came and told us (in French) that we had 4 pillows and that was enough! Unfortunately we only had 3 to start with. Travel to Lille is a short walk to the tram station and 5€ each. The restaurant was good for dinner but not as good as the Best Western (a star lower) we stayed in the night before. Average choice but well cooked and presented. Breakfast was a good choice. Overall a good choice for access to Lille.

We have been staying in this hotel many times over the years but not since Covid. They used the closure time to completely renovate the bar, restaurant and front desk area. It looks very stylish, urban chic now. There was a bit of confusion with our Accor booking but it was very kindly resolved for us by Lea for which we were very grateful. As usual great customer service in this hotel. They are very polite and welcoming. We ate in the restaurant for the second night. Onion soup was excellent so was my husband steak and my fish. Portions are small so you have adequate amount of food between two dishes. Wine is excellent. As a Gold member I was surprised I could only have one drink, they used to give us 2 but never mind. Privilege rooms are spacious, towels fluffy, bathrobes and slippers crisp and always there. Bed is very large and comfortable. They have added Nuxe soaps, body lotion and conditioner in pump containers - such a pleasure to us as opposed to standard Mercure toiletries and better for the environment. I always recommend this hotel and free and secure parking is a big plus.

This is a little off the beaten path. We chose it because it had a large parking lot. The room was really large and clean. It was the perfect choice for us. We didn't see many others at the hotel. It was quiet and safe.

Enjoyed the stay.. welcoming reception, large rooms.. totally functional ...with everything you need, and the opportunity to move things around as you like them (table with wheels, two big chairs, footstool).. Nespresso coffee machine for a proper cup of coffee.. good choice of lighting, choice of pillows, comfy bed, dressing gown.. and all spotlessly clean. A downside for a Brit may be the lack of British TV Channels.. very limited to News or Movies.. (provided the movie being shown is in English...otherwise you'll be watching German or French or..) The location is great.. directly outside is the frequent Transpole Tramway leading to Lille or Tourcoing.. easy to use and much better than trying to park in city centres..

We have lost count how many times we have stayed in this hotel as a last stop before returning to UK from European holidays and there is a good reason for it. The bed is super comfortable, drinks included in prestige rooms, you have nice toiletries and it is very clean. The parking is secure and free. The staff is lovely and nothing is ever a problem for them. They create very relaxing atmosphere and make us welcome and comfortable. Special thanks to Alix who has been delightful over the years and although she progressed in ranks (no wonder - she is fantastic professional) she still remembers us. Very unexpectedly we have received an upgrade for our last stay yesterday for which we are grateful. If you are driving, forget all other Lille area hotels and stay here. The tram will take you to the city centre in just 15 min.