ibis Marseille Provence Airport

Good value for money. Friendly staff and a clean property. Well serviced bar - though slightly overpriced. I needed somewhere for the night as I had a very early departure the next day and this for the bill perfectly. Complimentary shuttles leave every 30 minutes but I chose to walk to the airport, which took about 10 minutes. Rooms were surprisingly spacious. Bed was comfortable.

Nasty smells in the lobby and some halls. Unhelpful and inconsiderate front desk staff; little compassion shown to stranded travelers. Hotel lobby run-down, carpet stained. Small rooms with few amenities: no tissues, no coffee, no hand towels, scimpy bath towels.

Don’t book the hotel and paid a taxi fees is cheaper than argue with them. Service is ok, but after we left the hotel, left comments still ague about a bottle of water we took, which we never took. Only stay for a 10 hours sleep not worth for the problem.

Others have complained about the size of the rooms and their quality. They're correct. I will deal with fraud. We booked this hotel via Priceline for June 29, 2022. When we booked we paid for 2 rooms. On checkin, there was some confusion and the member of staff told me we had only paid for 1 room. We were charged $C133.74 for the second room that we had paid for. We have contacted Priceline twice for help. The most they will do is email the hotel. The hotel haven't provided a refund. We're disputing the transaction with the credit card company. Don't not stay at this hotel under any circumstances. Don't trust Priceline to have your back. They say nice words but take no action.

Rooms are big enough, not much closet space Bed comfort was ok, only very soft pillows though No comfort in room. Small tv Small bathroom with sink, toilet and shower. All limited to the basic. No water bottle in room. Breakfast very limited… only kind of (underbaked) bread, pancake, mini croissant and mini pain chocolate. Two kinds of meat, some cheese, jam and eggs… quality of all products very low. You pay much more than a normal ibis… they do have a shuttle service to the airport (10 min walk otherwise) Good for one night, but i felt i overpaid for what i got