南安普敦诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,156 评论

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南安普敦诺富特酒店 - Image 1
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1 West Quay Road, SO15 1RA 南安普敦, 英国

描述

酒店其他优惠

  • 位于中心区，附近交通十分便利，距离 Red Funnel 渡轮港 1 公里

  • 休闲设施包括健身房、桑拿室和温水泳池。设有办公区，提供免费无线网络和 32 英寸电视

  • 婚礼场地可容纳 330 位客人

  • 餐厅环境优雅、风格现代、氛围轻松，提供热气腾腾的自助早餐（含薄烤饼）

  • 10 间会议室和宴会厅，可容纳 500 人

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酒店位置

南安普敦诺富特酒店

1 West Quay Road
SO15 1RA 南安普敦
英国

GPS:50.904846, -1.414687

电话
传真 +44 23 8022 2158

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BAR

在诺富特酒店感受充满活力的氛围。在时尚的环境中，选择我们热情风趣的工作人员为您提供的啤酒、葡萄酒和鸡尾酒。我们热闹的酒吧是享受晚间娱乐活动或休闲放松的绝佳去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,156 评论

TripAdvisor 评级  3.8/5  2,547 评论

Good value.

Tripadvisor 评级 5.0/5

Sarah B 经 TripAdvisor 认证的评论

Lovely welcome from reception staff. Our room was clean and comfortable. Nicely situated within walking distance of centre. Good value for money.

An awful experience with terrible customer service

Tripadvisor 评级 1.0/5

Jamie B 经 TripAdvisor 认证的评论

I had booked for Friday 30th January for 2 nights and arrived at around 4pm. Whilst I have staved there before with each time with an ever worsening service, I will not return. My last stay was blighted by a very rude and discourteous member of staff. I was offered a free upgrade in response to my complaint for this visit but the attitude of the staff was worse than before. There were 2 female members of staff, one Indian and one Polish, at reception who talked down to me and point blank refused to listen to anything I said. The room i had been allocated had no holder for the shower head. I asked politely for another room with a proper shower but I was met with rudeness and an aggressive tone, and the suggestion that I was the aggressor which is totally wrong. All of this made me very upset as they were making me out to be a liar and an inconvenience to them by daring to ask for an appropriate level of customer service. With the intervention of my father I managed to get them to agree to cancel but no apology was made and I made a last minute booking at Voco. The superb treatment I was given there only served to highlight what an awful service I had been given at Novotel.

Home from home.

Tripadvisor 评级 5.0/5

429Happy 经 TripAdvisor 认证的评论

Such a welcome for sure. Catherine Natasha and Maeve on reception such caring and endearing welcomes. To Colin the father of the hotel and Veronica in the restaurant and bar. Such a special hotel. Home from home. Thank you all from housekeeping to those not mentioned.

客户意见评级 4.5/5

Xing G. 家庭住宿 - 所有已确认评论

位置非常好，交通便利。还有健身房和泳池。工作人员非常友善，我女儿落下玩具还能帮助保管。非常推荐！

Dear Guest, Thank you for your kind words regarding our convenient location and friendly staff. We are delighted to hear that you and your daughter enjoyed your stay and appreciated our services. Your recommendation means a lot to us. Best regards, Kateryna Ilchenko Novotel Southampton

Our 'go to' hotel when visiting Southampton.

Tripadvisor 评级 5.0/5

Julie R 经 TripAdvisor 认证的评论

Our second stay at this hotel. Once again I couldn't fault it. Clean, comfortable room. The staff were lovely, going above and beyond to assist us. The hotel is perfectly located to access the train station, cruise port, and West Quay shopping and restaurant complex.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 800 评论 9.4/10 位置
  • 1,192 评论 5.9/10 房间
  • 1,024 评论 8.4/10 服务
  • 16 评论 5.6/10 上网
  • 633 评论 5.1/10 舒适度
  • 412 评论 7.1/10 早餐
  • 411 评论 6.5/10 清洁度
  • 281 评论 5.4/10 食物

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