Novotel Brugge Centrum 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 1,099 รายการ

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Novotel Brugge Centrum - Image 1
Novotel Brugge Centrum - Image 2
Novotel Brugge Centrum - Image 3
Novotel Brugge Centrum - Image 4
Katelijnestraat 65B, 8000 BRUGGE, Belgium

รายละเอียด

ความพิเศษของโรงแรม

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

ที่พักของเรา

สถานที่ตั้งโรงแรม

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

พิกัด:51.201848, 3.227073

โทรศัพท์

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • พื้นที่ปลอดบุหรี่ 100%

NovoMe

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 1,099 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 26 รายการ

Recently refurbished

คะแนนจาก Tripadvisor 4.0/5

monsiurmidget รีวิวที่ได้รับการรับรองจาก TripAdvisor

Well located hotel with a secure underground car park - not operated by Accor. Rooms and public areas have been recently refurbished so everything looks good. Opinions split on how succesful the update to the public areas have been. As a business traveller think the number of spaces available as work stations is an excellent use of space. I will actvely seek out such a set up when undertaking business trips in the UK. My wife does not agree. She feels that the bar area is sterile and is not at all inviting. As a tourist she would seek out a more convivial hotel. one final word of warning, there are no shelves, just hanging space in the bedrooms on which to place your clothes. Excellent breakfasts, with lots of choice catering for all preferences. Welcoming and professional staff that were a credit to the hotel.

Dear Midge, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our recent refurbishment, the convenient location, our breakfast offerings, and the professionalism of our staff. It is wonderful to hear that our work stations have met the needs of your business travels, as we aim to provide a comfortable and efficient environment for our guests. However, we understand your concerns regarding the bar area and the storage options in our bedrooms. We aim to create a welcoming atmosphere in all our hotel spaces, and we take your comments seriously as we continually seek to improve our guests' experience. Additionally, we note your preference for more shelving and apologize for any inconvenience caused by the current design choice. Our aim is always to blend form with function to provide a comfortable and efficient guest experience. Finally, we are pleased to highlight our location in the heart of Bruges. The city's cobbled streets, picturesque canals, and historical landmarks are just a stroll away, offering a perfect blend of tranquility and easy access to Bruges' charming attractions. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Three night stay

คะแนนจาก Tripadvisor 4.0/5

n0wretired Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The staff was great. Very helpful and knowledgeable. I like the location of the hotel. Close to train station and good restaurants. I did not like the newly renovated rooms. The lack of furniture and poor lighting was disappointing. The furniture that was in the room was from IKEA or similar. No chair, desk or bureau. I rated the hotel very good because of the staff.

Dear Guest, Thanks for your review about our hotel. We are pleased that our staff's helpfulness and knowledge made a positive impact on your stay. Our team is dedicated to providing a welcoming and informative experience for every guest. However, we regret to hear that our newly renovated rooms did not meet your expectations in terms of furniture and lighting. We understand the importance of having a well-furnished and adequately lit space when staying away from home. Additionally, we apologize if the absence of certain items such as a chair, desk, or bureau caused any inconvenience during your stay. We appreciate your comments as they are crucial for us to continue improving our guest experience. Nonetheless, it is wonderful to know that our hotel's location was convenient for your travel needs, close to both the train station and a variety of good restaurants. Being right in the heart of Bruges, our guests can enjoy easy access to the beautiful sights and local eateries that the city has to offer. We are hoping to welcome you back in the future. All the best. Petra DE MEYERE, General Manager

3 nights stay

คะแนนจาก Tripadvisor 5.0/5

felinesussex11 รีวิวที่ได้รับการรับรองจาก TripAdvisor

stayed 3 nights.room and bathroom very clean and comfortable.could do with a chest of drawers.breakfast very good and fresh. constantly replenished hot food also available.staff all friendly and very helpful.not too far from station and market square.would recommend to stay. we stayed in room 253 overlooking the pool.

Dear Feline, We would like to thank you for this review about your recent experience in our hotel. It is heartwarming to know you had such an enjoyable stay at Novotel Brugge Centrum. We are delighted that you appreciated the cleanliness and comfort of our rooms, the variety and freshness of our breakfast options, the helpfulness of our staff, and our convenient location a mere stone's throw from the station and Market Square. Knowing you had a pleasant view of our pool, which is heated and available seasonally, adds to our joy. Our team takes great pride in maintaining a welcoming and clean environment, and it is fantastic to learn that these aspects contributed positively to your experience with us. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

No faults

คะแนนจาก Tripadvisor 5.0/5

miffythevampirebat Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I booked with a chain as we were flying in exceptionally late and had to get a coach so wanted some security that we could book in. The check in process was great and the hotel has just been done up so is in excellent condition. The room was a great size and the bed really comfy. Apparently there is a pool but I didn't want to seek it out. The hotel is well located in between the station and the centre which worked well for us. The ibis is exactly opposite. They had a luggage room to hold our suitcases so we could explore before the flight back. Really liked the small fridge in the room which meant we could keep our own snacks cold. Would definitely come back

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel Brugge Centrum met your expectations and provided you with the comforts and amenities you needed for a memorable visit. We are delighted that you appreciated the efficient check-in process, our hotel's fresh and updated condition following our extensive renovations, and the ample size of your room. It is wonderful that you found the bed to be exceptionally comfortable, ensuring a good night's sleep. Your comments on the convenient location, between the station and the city center, and the fridge in your room for keeping snacks cool, are greatly valued. Moreover, we're pleased that our luggage storage service contributed to a more enjoyable exploration of Bruges before your departure. While you didn't have the chance to experience our heated outdoor pool this time, we hope it will be a highlight for you during any future stays. We look forward to welcoming you back soon. Kind regards, Petra DE MEYERE, General Manager

Lovely Room and amenities, have never experienced worse service

คะแนนจาก Tripadvisor 2.0/5

CareyDP Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The location, room and room amenities were excellent but our impression of the service was the worst I have ever experienced from the moment we arrived. We checked in late afternoon on Tuesday 17th. On arrival we proceeded to reception where 2 staff were sitting chatting and there were no other guests around. When we advised we were checking in, the male referred us to a self serve kiosk where we had to check in ourselves, we must have interrupted them in the middle of a much more important conversation which they continued while we were checking ourselves in. Just as we finished checking in ourselves via the kiosk, another couple arrived who were given a more personalised check in. We then managed to find the lifts ourselves (after initially walking in the wrong direction) and located our room. Later we ordered some extra coffee sachets and milk via the app (we were very familiar with the app as we used it at the Novotel Paddington in London) and after waiting over an hour we received a reply to come to the bar downstairs where we could collect it ourselves. I went to the bar downstairs and neither of the gentleman there had any idea what I was talking about. He checked with the fellow at Reception who came over, went to a room and got some coffee sachets while the gentleman at the bar managed to get some milk and a couple of tea bags for us. I asked the Receptionist politely if this is standard practice (as the bar staff had no idea) and he said in a stern tone “ I was the one who replied to your message, we do not do room service!”. I queried if this was considered room service to which he just replied “we don’t do room service”. It appears plain “service” is something this Hotel doesn’t offer. Needless to say we decided not to eat or drink or spend any more time at the Hotel than we needed to, but did enjoy the room. Anyway, just as a comparison, when we ordered some replacement coffee via the app in the London Paddington Novotel it was brought to our room in less than 5 minutes and the staff there were incredibly helpful and polite. That was our second stay at that Hotel and we will be back next year. Our next stay at the INK Hotel in Amsterdam (also Accor) was perfect and like the Novotel London, the staff couldn’t have been more courteous or helpful from the moment we arrived to the moment we checked out.

Dear Carey, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the comfort and amenities of your room, following our extensive renovations that included new bedding and modern room features designed for convenience and relaxation. However, we apologize that your experience with our service fell short of expectations. It is certainly not the standard we aim to uphold, and we deeply regret any inconvenience you faced. Our self-service kiosk is intended to streamline the check-in process, and we are sorry if this was not communicated effectively at the time of your arrival. Additionally, we understand that timely and clear communication regarding service requests, such as additional coffee sachets and milk, is paramount, and we regret the confusion that occurred during your interaction with our staff. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Nonetheless, we are pleased to hear that the room itself provided a pleasant backdrop to your stay. Situated in the heart of Bruges, our hotel offers easy access to the city's historical landmarks and vibrant cultural scene, all within walking distance. We are glad that you could take advantage of our prime location to explore the charming city center. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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ดูโรงแรมทั้งหมดของเราใน Brugge

ราคาเริ่มต้นสำหรับ 1 คืนต่อ 1 ท่านในประเภทห้องพักในราคาใกล้เคียงกัน ไม่รวมบริการเสริม ไม่รวมอาหารเช้า ราคานี้เป็นราคาปกติรวมภาษีที่ต่ำที่สุด (สามารถชำระภาษาบางประเภทได้ที่โรงแรม (เช่น ภาษีวันหยุด) ตามกฎหมายท้องถิ่นที่เกี่ยวข้อง) ของโรงแรมประเภทนี้ สามารถดูราคาสำหรับการเข้าพักหนึ่งคืนในอีก 20 วันถัดไปได้ในเว็บไซต์ https://all.accor.com/ ความพร้อมให้บริการขึ้นอยู่กับช่วงเวลาที่เข้าพักและจำนวนห้องว่าง ราคานี้รับประกันเฉพาะราคาที่ดีที่สุดแบบไม่มีข้อจำกัดเท่านั้น ทุกการจอง (จากต่างประเทศ) สามารถชำระผ่านสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น การจองจะได้รับการการันตีเมื่อชำระด้วยสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น คุณสามารถดูอัตราแลกเปลี่ยนในสกุลเงินของคุณได้โดยประมาณ แต่อัตราแลกเปลี่ยนไม่ใช่อัตราที่แน่นอน ขณะที่ชำระเงิน ธนาคารของท่านอาจคิดค่าธรรมเนียมธนาคารหรือค่าธรรมเนียมแลกเงิน