Novotel Маастрихт 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 243

Гарантия
лучшей цены
Novotel Маастрихт - Image 1
Novotel Маастрихт - Image 2
Novotel Маастрихт - Image 3
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Sibemaweg 10, 6227 AH МААСТРИХТ, Нидерланды

Описание

Особенности отеля

  • The hotel is easy reachable by car or public transfer. Central Station is 10 minutes away.

  • Delicious breakfast, bar, restaurant and playground for kids

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Discover all the playing options we have for kids! Ask our Front Desk for more information.

Наши номера

Расположение отеля

Novotel Маастрихт

Sibemaweg 10
6227 AH МААСТРИХТ
Нидерланды

GPS:50.84499, 5.718246

Телефон
Факс +31 43 361 6044

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

WINNERS

В нашем ресторане вас ждет широкий выбор блюд. Меню включает полезные сбалансированные блюда, вегетарианские и традиционные варианты на любой вкус.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 243

Рейтинг TripAdvisor  3.9/5  Отзывов: 1 286

Сертификат качества 2024

Decent

Примечание: Tripadvisor 5.0/5

Roger C Реальные отзывы TripAdvisor

Everything as expected for a Novotel. The restaurant at the lobby is very nice with a good varietity of choices. Lovely team and service at the restaurant, bar and the reception

Dear Roger, Thank you for your positive feedback. We are delighted that your experience with us met all your expectations. Your praise for our culinary offerings at the lobby restaurant brings us joy, particularly your appreciation of the diverse menu selections. The warmth and hospitality demonstrated by our team members at the restaurant, bar and front desk reflect our commitment to providing memorable experiences for our guests. We look forward to seeing you again in the future. Best regards, Team Novotel Maastricht

Location not close to town

Примечание: Tripadvisor 3.0/5

rock203 Couples - Реальные отзывы TripAdvisor

The hotel is not in a good location it’s quite away from main town which we don’t realise we hired bikes or our friends took their car in the town. Mix up with reception we asked if we got breakfast included and we were told twice no we weren’t my husband is a diamond member and in the check out morning I ask why breakfast wasn’t included and we were told it was hmm very frustrating

Dear Guest, We appreciate you taking the time to share your feedback with us. We sincerely regret that some aspects of your stay did not meet your expectations. Our establishment is situated near the beautiful 'Groene Loper' walking trail, offering a scenic 20-minute stroll to the city center. For added convenience, we provide bicycle rentals directly at the hotel, making city exploration effortless. Additionally, we strive to maintain clear communication regarding our services, and we are taking your comments about the breakfast inclusion miscommunication very seriously. We hope to welcome you back for a more satisfying experience. Best regards, Team Novotel Maastricht

Convenient for a night or two, clean and quiet though

Примечание: Tripadvisor 3.0/5

Pippo3000 Реальные отзывы TripAdvisor

We knew that this is not the most beautiful and centrally located hotel but it did the trick for 1 night. Rooms not really top notch but quiet and clean, bathroom smelled moist. What did compensate is the Nespresso coffee machine in the room, always something I honor; here as well. We did not opt for the breakfast, Wyk is within 15min walking distance with losts of cafes and restaurants. In another 5mins you are across river Maas in the older city center. There you may find more and other nicer hotels more centrally located but this time we chose the Novotel for a reason (can recommend the Zenden Hotel though with its serviced appartments, right be the river Maas).

Dear Pippo, Thank you for taking the time to share your review. We are pleased that you enjoyed the quietness and cleanliness of our accommodations, and it's wonderful to know that the Nespresso machine in your room added a touch of comfort to your stay. Moreover, we're happy to hear you appreciated our hotel's proximity to the vibrant cafes and restaurants of Wyck. However, we regret to hear about the issues you encountered with room quality and the bathroom condition. We understand how important a fresh and inviting room is for our guests, and we apologize that we did not meet these expectations on this occasion. Furthermore, we recognize the importance of maintaining all aspects of our rooms to the highest standard and take your comments seriously as we continuously strive to improve our guest experience. Nonetheless, we hope that the overall convenience of your stay was enhanced by our location, which offers a peaceful retreat just a short walk from the heart of Maastricht. Our location not only provides easy access to the city's historical centre but also serves as a gateway to explore the lush nature of South Limburg. We hope we will have the opportunity to see you again in the future. Best regards, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Not Bad

Примечание: Tripadvisor 3.0/5

kuppuswamy2025 Деловые путешественники - Реальные отзывы TripAdvisor

There was no drinking water in the room. Everyday we have to go and request for the room cleaning. We have to go and fill the form for cleaning. Some of reception staff(Girl) in rood manner.

Dear Guest, Thanks for your review about our hotel. We understand your concerns regarding the absence of drinking water in your room and the process for requesting room cleaning. Our aim is to provide a seamless and comfortable stay, and we regret that we fell short in these areas during your visit. Furthermore, we are disheartened to hear about your encounter with our front desk team; we take pride in our hospitality and apologize if you felt it was lacking. We hope you were able to appreciate our prime location, just a stone's throw away from Maastricht's vibrant city center and the convenience of exploring the surrounding areas of the beautiful South Limburg region. We are hoping to welcome you back in the future. All the best. Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Excellent customer care by exceptional staff

Примечание: Tripadvisor 5.0/5

johns6581 Реальные отзывы TripAdvisor

We found that all the staff were extreemely polite, patient and very helpful without exception. The receptionist allowed us to checkin early without any prior arrangement and we were allowed to checkout 30 mins later than normal as we had a child who wasnt feeling well. The breakfast staff allowed breakfast to run over the normal closing time as well for us owing to our poorly child. Special mention to Veronika and Anouk at reception who helped us enormously to find and keep safe our passports which we left in the safe by mistake and only found out when we were in Amsterdam. Thanks again for all your help and for the lovely stay.

Dear Guest, Thank you for this great review. We are truly delighted to hear about your fulfilling stay at Novotel Maastricht. It warms us to know that you experienced the courtesy and patience our staff strives to provide. Our team takes great pride in going above and beyond for our guests, and it is rewarding to hear that Weronika, Anouk, and the rest of our staff made such a wonderful impression on you. We understand how stressful misplaced personal items can be, especially while traveling, and we're glad we could assist in safely retrieving your passports. Flexibility is key to a comfortable stay, and we're pleased that we could accommodate your needs with an early check-in, a grace period during check-out, and breakfast timing that suited your situation. We aim to ensure every guest leaves with positive memories, and your experience epitomizes the service we wish to offer. We look forward to welcoming you back soon. Kind regards, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 480 Отзывов 8/10 Расположение
  • 899 Отзывов 6.8/10 Номер
  • 908 Отзывов 8.7/10 Сервис
  • 6 Отзывов 8.3/10 Интернет
  • 537 Отзывов 8.2/10 Завтрак
  • 400 Отзывов 6.8/10 Чистота
  • 239 Отзывов 4.1/10 Соотношение цены и качества
  • 162 Отзывов 7.7/10 Бассейн

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