Novotel Maastricht

Novotel Maastricht 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.319 comentários

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Descrição

Extras do hotel

  • Easy accessible by car or train. Just 10 minutes from the heart of the city

  • Pequeno-almoço de bufete delicioso, bar e restaurante

  • Quartos modernos e espaçosos com ar condicionado, minibar e TV

  • Piscina exterior aquecida e videojogos para crianças

Localização do hotel

Novotel Maastricht

Sibemaweg 10
6227 AH MAASTRICHT
Países Baixos

  • De avião

    BRUSSELS ZAVENTEM A 114 km / 70 milhas

  • De avião

    COLOGNE AIRPORT A 104 km / 64 milhas

  • De avião

    DUSSELDORF AIRPORT A 108 km / 67 milhas

  • De avião

    MAASTRICHT AACHEN A 15 km / 9 milhas

  • De avião

    MST/ AACHEN AIRPORT A 10 km / 6 milhas

  • De helicóptero

    MST/AACHEN AIRPORT A 10 km / 6 milhas

  • De carro

    CADIER&KEER / VAALS A 0 km / 0 milhas

  • De carro

    WIJK 26 A 0 km / 0 milhas

  • De comboio

    CENTRAL STATION A 3 km / 1 milhas

  • De comboio

    MAASTRICHT CS A 2 km / 1 milhas

  • De comboio

    MAASTRICHT RANDWYCK A 1 km / 1 milhas

GPS:50.84499, 5.718246

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

RESTAURANT@NOVOTEL

Aqui, pode escolher onde, quando e o que quer comer bem como a quantidade. No menu: pratos equilibrados saudáveis, opções vegetarianas, comida tradicional. Em suma, uma vasta escolha para todos os gostos e apetites.

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências. As crianças recebem tratamento VIP. Alojamento e pequeno-almoço gratuito para duas crianças até 16 anos quando fiquem no quarto dos pais ou avós.

Avaliações dos nossos clientes sobre o
Novotel Maastricht

Avaliações dos nossos clientes sobre o
Novotel Maastricht

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.2/5  1.319 comentários

Classificação do TripAdvisor  4.0/5  1.222 comentários

family stay

Nota Tripadvisor 4.0/5

Farahnazkhan Avaliação com certificação TripAdvisor

Good and pleasant stay for family. The room was clean and has all the neccesity that are essential. The location is good and there is parking for those who brings car. The buffet breakfast could be better and could be more generous as its a packed breakfast due to lockdown. Providing 1 butter for few breads is too little and when asked for more you only get one extra is a bit too stingy for the amount that we paid for breakfast. Small food items such as butter and Jam probably can let the customer pick up themself and decide how much they want.

Very nice hotel, good location, very friendly staff

Nota Tripadvisor 5.0/5

martialfaure Negócios - Avaliação com certificação TripAdvisor

A very nice modern hotel, very comfortable rooms, super friendly staff, good restaurant, and excellent breakfast buffet. Moreover, well located near the highways to both Maastricht, and Liege in Belgium

Novotel maastricht

Nota Tripadvisor 2.0/5

ecem5555 Couples - Avaliação com certificação TripAdvisor

Room was booked as double bed, but there were two seperated beds. And the reception did not helped for double bed. Rooms are clean but old. Parking is not free, paid 8 eur per day. Not so close to the city center

Very nice hotel at a very affordable price!

Nota Tripadvisor 5.0/5

Olivier_Luxon Avaliação com certificação TripAdvisor

Well located hotel, welcoming staff and clear/modern rooms for a very very decent price. Large room even with 2 small kids and breakfast included in the deal so ;-) Last but not least, very big parking right in front of the hotel.

Dear Olivier, Thank you for your review. How nice to hear that yo have had a pleasant stay with us! Hope to welcome you soon again. Kind regards, Iris Coolen

Poor feeling

Nota Tripadvisor 2.0/5

philippecorda Avaliação com certificação TripAdvisor

I understood at reception that I had to book a time slot for arrival at breakfast which I could understand under Ciovid constraints. I booked 7:15 to 8:15. I arrived at 8:10 and was litterally fired from restaurant. Slot was for the breakfast time (not arrival but it was not clear at reception). There were only 2 tables occupied in the big space including outside tables. Therefore large distance between tables and no rush at the buffet. No flexibility. And this was not the only issue during our stay !!

Surpresa

Nota clientes Avis 2.5/5

Jaime S. S. Negócios - Comentários confirmados de ALL

Queda de qualidade no pequeno almoço e restaurante. Incompreensível a não limpeza e troca de toalhas durante a estadia. Mais que nunca este é o momento em que estas questões não devem ser desvalorizadas.

Exmo Senhor(a) Santos S., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Novotel Maastricht. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Novotel desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos Iris Coolen

Mosa Trajectum

Nota Tripadvisor 4.0/5

franskniest Avaliação com certificação TripAdvisor

Overall satisified, but not happy about the fact that I could not pay my stay with my earned Accor points (I accumulated more than 35.000 points in the past). I checked one week before arrival with the hotel how this should be done nowadays. In the past I had to print out all the vouchers, which then had to be tediously entered into the system. I was told that this was no longer necessary and that my points account could be debited at check-out in the hotel. However, the system did not work. In order not to hold up the receptionist (named Charlotte) it was agreed that my Amex account would be debited. They would fix it later and then credit my Amex account. I was told I should get feedback in a few days. I checked out on July 23 and we are now July 27th and I have not heard anything yet ...

Good experience given the circumstances

Nota Tripadvisor 4.0/5

FrequentFlier158889 Avaliação com certificação TripAdvisor

A very nice experience overall. Front office staff deserve a special note for their support and resilience given the strange times. Family room is in line with novotel standards. The smell on the coridors was quite unpleasant.

Dear guest, Thank you so much for this good review and the compliments , we are happy with that. The smell in the coridors might come from the desinfection spray that we now use more frequently in the corridors to be on the safe side, however we also find the smell of the spray a bit too strong and we will look for other options. We hope to welcome you again in our hotel !

Nice hotel

Nota Tripadvisor 4.0/5

yoelro Negócios - Avaliação com certificação TripAdvisor

The staff is very friendly and the room is clean. The breakfast is very good. The location is not so good. Is not close to city center and there are no commercial locations close to the hotel. There are bicycles for rent.

Dear Yoel, Thank you very much for your stay with us and we hope to see you next time again !

Family Christmas Break

Nota Tripadvisor 5.0/5

589suzim Famílias - Avaliação com certificação TripAdvisor

We all had a brilliant stay here for 2 nights. The staff were great! Really friendly and helpful.. They did everything that they could to make our stay as pleasurable as possible. I requested a room with a bath, it wasn't available for the first night but they managed to move us for the second. They answered all my emails regarding the booking. They provided extra bedding for the second night too, on request. We wou definitely return again.

Dear Guest, How great to read that you have enjoyed your stay and that you will be coming back to see us again in the future ! We are looking forward to that.

THANK YOU TO NOVOTEL MAASTRICHT !

Nota Tripadvisor 5.0/5

modeagentur2019 Negócios - Avaliação com certificação TripAdvisor

A compliment to the staff who all did everything to make us feel welcome and our stay as agreeable as possible. The hotel offers every comfort for a quick business trip. We look forward to staying with you again.

VACANZA

Nota Tripadvisor 3.0/5

elena f Famílias - Avaliação com certificação TripAdvisor

To much to wait at hte check.in, even if already done on-line. The room was quite old. In the breakfast room tables were not so clean, because of a large number of people at that moment. The outdoor of the hotel was nice.

Nice Hotel, great for families even though we were not traveling with the kids 😃

Nota Tripadvisor 5.0/5

Extraordinary533937 Couples - Avaliação com certificação TripAdvisor

Nice hotel, good facilities, pool, bar, kids area a short walk into the old quarter about 20min. Helpful staff, clean rooms well serviced. Great breakfast, Lots to do at night in town the hotel has its own mini bus that you can hire if you don’t want to walk into town or the weather is inclement.

Dear Sir/Madam, Thank you very much for the positive review! We are happy to receive positive comments about the breakfast, service and the rooms. We hope you enjoyed your stay and hopefully until next time! Kind Regards, Team Novotel Maastricht :)

My family vist to Maastricht

Nota Tripadvisor 4.0/5

felixp527 Famílias - Avaliação com certificação TripAdvisor

My family experienced a positive visit to the Novotel hotel. Good room with climate system, good breakfast, good service, good location, quiet area, good offer with transport from hotel to center. We loved having a pool and swimming in it after really hot days in Maastricht plus 36. Can recommend to all people with children to visit Novotel. Parking outside was OK, pity that there is no garage, my entire car was dirty with dirt from trees that were in place. All in all a strong 4 star for hotel of 5 possible (with garage would be 5)

Dear Felix, Thank you very much for leaving a positive review. We are happy to receive positive comments about the pool and the service. I will share your comments with the team. We hope your stay went well and hopefully until next time! Kind Regards, Sharanhi

1 overnight stay

Nota Tripadvisor 3.0/5

Hai M Solo travel - Avaliação com certificação TripAdvisor

Expectations not meet, somewhat old fashioned hotel with minimal accessorizes in the room, only outdoor swimming pool and against expectations not really extensive breakfast choice. Room big enough and of course everything was very clean

Dear Hai, thank you for reviewing your stay. Your advisory comments will be discussed within our team in order for us to improve on the matter. Hopefully your stay still met your expectations. Kind regards, Nevil.

Overnight stay enroute Austria to zebrugge.

Nota Tripadvisor 5.0/5

alanfN15VL Famílias - Avaliação com certificação TripAdvisor

V cosy bar area.nice modern rooms.plenty of parking.helpful staff .short drive to Christmas market in maastrict city centre.would definitely visit both maastrict and this hotel again.good location for stopover between ferry and central europe

Dear Alan, thank you very much for staying with us and for writing such a kind review about it. We're glad your stay was warm and met your expectations. Until we meet again. Kind regards, Nevil.

Very nice hotel

Nota Tripadvisor 5.0/5

suzynl2018 Solo travel - Avaliação com certificação TripAdvisor

Except the many doors in the room it was a great stay. I do not understand the purpose of a separate toilet with No basin? Nice Breakfast great dinners and clean rooms. Attentive Staf. Just great. I would stay There again in a heartbeat.

Excellent Hotel

Nota Tripadvisor 5.0/5

MYfeedback123 Famílias - Avaliação com certificação TripAdvisor

The hotel is very well located (20 minutes walk to centre). The hotel is in good condition - excellent rooms and a good outside area (i.e. pool area) The staff are very helpful and friendly. I would recommend this hotel for business users and families.

Comfortable with helpful staff

Nota Tripadvisor 4.0/5

janetpC6809EZ Couples - Avaliação com certificação TripAdvisor

A comfortable hotel with helpful and friendly staff on reception and in the restaurant and bar. The room was a decent size, the bed comfortable and there was a wide range of good food on offer for breakfast and evening meals.

Dear Janet, Thank you for your nice words about our team, We are so happy with that ! We hope to see you again soon, warm regards, Dewi Natrop

Passing through

Nota Tripadvisor 5.0/5

rudolph m Couples - Avaliação com certificação TripAdvisor

We have been repeat visitors to this well located, friendly and well laid out hotel. We particularly like the dining room menu and the comprehensive breakfast. Very friendly and helpful staff, Also convenient parking

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