Hotel Mercure Salzburg City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.362 ulasan

Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Deskripsi

Keistimewaan hotel

  • Enjoy your stay in a quiet location with a garden, terrace, and covered parking

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern conferences and culinary delights at the restaurant 'Le Sel'

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

Akomodasi kami

Lokasi hotel

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

Telepon
Fax +43 662 871111411

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LE SEL

Foto non-kontrak

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.362 ulasan

Peringkat TripAdvisor  3.8/5  1.546 ulasan

Sertifikat keunggulan 2025

Great hotel location and staff

Catatan Tripadvisor 5.0/5

Elaine P Ulasan TripAdvisor tersertifikasi

Spent 3 nights here and blessed with amazing sunny skies in November. Bus 2 from train station very easy to get around from this hotel. Ask at the reception desk for the free public transport voucher which is a fantastic initiative within Salzburg. The same bus goes to the airport. Very friendly reception staff on check in, nothing was too much trouble. The room was lovely, comfy bed, fridge and safe included. I look forward to coming back in the future.

Dear Guest, Thank you so much for your wonderful review and for staying with us during your visit to Salzburg. We are delighted to hear that you enjoyed our convenient location, the sunny November weather, and especially the service from our reception team. We are also very happy that you found the room comfortable and well-equipped. Your kind words mean a lot to us. We look forward to welcoming you back on your next trip to Salzburg! Warm regards, Patricija Seset-Cilic Front Office Manager Mercure Salzburg City

Nice hotel

Catatan Tripadvisor 4.0/5

rock203 Couples - Ulasan TripAdvisor tersertifikasi

This was our second time staying in the hotel we like it the staff are very nice, lift and rooms were good. It’s a bit of a walk into town as we didn’t have a car but it was ok good to stretch the legs before and after dinner. Bar area lacked atmosphere but there wasn’t many people around

Dear rock203, Thank you very much for returning to stay with us and for sharing your feedback. We are delighted to hear that you appreciated the friendliness of our staff, as well as the comfort of the rooms and facilities. We understand your comment about the distance to the city center and the atmosphere in the bar area. Your observations are very valuable, and we will take them into consideration as we continue to improve our services and guest experience. It was a pleasure to welcome you back, and we hope to see you again for another enjoyable stay in Salzburg. Warm regards, Evan Artic Night Audit Mercure Salzburg City

Great hotel!

Catatan Tripadvisor 5.0/5

Coastal34886980373 Couples - Ulasan TripAdvisor tersertifikasi

Lovely hotel in a quiet area of Salzburg but easily walkable distance from the main areas, restaurants and cafes. We booked a modern privilege room with a walk in shower and couldn’t fault it - very clean, spacious, lots of storage spaces and comfy beds. Best of all there was a fridge and strong air con! The whole hotel smelt fresh. All the staff we encountered were super friendly and cheerful. Wouldn’t hesitate to recommend or stay again!

Dear Coastal34886980373, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the comfort of our Privilege room, the cleanliness, and the fresh atmosphere throughout the hotel. It is also a pleasure to know that our team’s friendliness and cheerful service made such a positive impression on your stay. Your recommendation means a lot to us, and we would be very happy to welcome you back to Mercure Salzburg City for another enjoyable visit. Warm regards, Evan Artic Night Audit Mercure Salzburg City

A pleasant stay in a lovely city

Catatan Tripadvisor 4.0/5

peter weller p Ulasan TripAdvisor tersertifikasi

A pleasant hotel but not in a central location. Room was clean and comfortable. We were surprised to find a lack of bottled water in the room (this has been standard in most European hotels we have visited) but water and other items could be purchased from a vending machine in Reception. Breakfast was fresh and plentiful and both housekeeping and Reception staff were friendly and helpful.

Dear peterwellerp, Thank you very much for your review and for sharing your experience with us. We are pleased to hear that you enjoyed the comfort and cleanliness of your room, as well as the friendliness of our housekeeping and Reception teams. It is also great to know that you appreciated our breakfast selection. We regret that the absence of bottled water in the room did not meet your expectations. Your feedback is very valuable, and we will take it into consideration as we continue to improve our guest experience. We would be delighted to welcome you again at Mercure Salzburg City for another pleasant stay in our beautiful city. Warm regards, Evan Artic Night Audit Mercure Salzburg City

Extremely rude restaurant staff, will not recommend

Catatan Tripadvisor 1.0/5

Voyage67030575243 Couples - Ulasan TripAdvisor tersertifikasi

I’m a titanium elite in Marriott and typically stay in Marriott hotels. This time I decided to try Accor hotels in Europe and boy was it a big mistake The good part - 1. Location is Ok. About 15 mins walk from train station 2. They gave me a nice upgrade which I really appreciate 3. Overall hotel looks are good The worse part 1. They don’t microwave outside food in their restaurant by fooling people about some laws. I have got this done across multiple Marriott hotels in Austria and also Novotel in Wien. Somehow this strange law only applies to Mercure Salzburg 2. The restaurant person was extremely aggressive and made it seem like they are doing me a favor by letting me stay in their hotel. 3. That person really needs to learn how to speak to guests. Overall a bad experience as I couldn’t even have my own food in this hotel. Accor - please take note on what Marriott does much better - respecting the guests

Dear Voyage67030575243, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the hotel’s location, the complimentary upgrade, and the overall appearance of our property. At the same time, we are truly sorry to learn about your negative experience in our restaurant. Please accept our sincere apologies for the impression you received from our staff. This does not reflect the level of service we strive to provide. Regarding the preparation of outside food, we must follow strict hygiene and safety regulations, but we regret that this was not communicated to you in a respectful and professional manner. Your comments are very valuable, and we will address them directly with our team to ensure that all guests are treated with the courtesy and respect they deserve. We hope you will consider giving us another opportunity to provide you with a more positive experience in the future. Warm regards, Evan Artic Night Audit Mercure Salzburg City

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 577 ulasan 9/10 Lokasi
  • 699 ulasan 7.8/10 Kamar
  • 776 ulasan 8.7/10 Pelayanan
  • 10 ulasan 9.2/10 Internet
  • 260 ulasan 7.6/10 Sarapan
  • 249 ulasan 7.7/10 Kebersihan
  • 100 ulasan 5.1/10 Fasilitas

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