Hotel Mercure Salzburg City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.562 ulasan

Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4

Deskripsi

Keistimewaan hotel

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern meeting facilities & fine restaurant "le sel" with terrace

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

Akomodasi kami

Lokasi hotel

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LE SEL

Foto non-kontrak

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

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Peringkat ALL  4.6/5  1.562 ulasan

Peringkat TripAdvisor  4.0/5  1.533 ulasan

A good place in a great city

Catatan Tripadvisor 4.0/5

878rgh Keluarga - Ulasan TripAdvisor tersertifikasi

We had a long weekend with family for a Sound of Music and Mozart fix! Great breakfasts. Disappointed though with restaurant in the evening.

Great city hotel

Catatan Tripadvisor 5.0/5

ldgp14 Couples - Ulasan TripAdvisor tersertifikasi

We stayed at this hotel for 1 night on our trip to Salzburg, it is situated around 20 mins walk from the main part of the city but that walk does take in other nice parts of the city. Our room was great, really modern, clean, comfortable and spacious. This hotel is definitely a great option to stay in a beautiful city.

Nice Hotel in Salzburg

Catatan Tripadvisor 4.0/5

Alden C Ulasan TripAdvisor tersertifikasi

I stayed at the Mercure City Center Salzburg on a friends holiday in October 2024, visiting Austria and Hungary. The hotel is a low lying structure that is about 10 minutes walking from Salzburg Hbf, which is the reason my friends and I booked the property. Check in was okay, not the friendliest, but not unfriendly either. The hotel is a little dated looking, however the rooms are very nicely appointed. I always expect a lot of ingenuity from Mercure properties because the ones I've stayed at seem to be thoughtfully designed. This property was not exception. The room was nicely laid out and designed, a bit of quirkiness, but it made it stand out from some of the other chain properties that are sometimes just blah. Get the breakfast. It is very nice. There's an old timey butter machine that punched out single pats of butter onto your plate. My friends and I were very impressed by it. No workout room on the property. It's also a little bit of a hike from the historic center if that matters. I'd stay again at the Mercure if I were to visit Salzburg again.

Thank you for your detailed review! We're pleased to hear that you enjoyed the unique design and comfort of our rooms, as well as our breakfast service—especially the butter machine! We apologize for any inconveniences regarding the check-in process and the distance from the historic center. Your feedback is invaluable and helps us improve. We look forward to welcoming you back to Mercure City Center Salzburg on your next visit. Safe travels! Evan, Night Audit!

Underwhelming stay but was clean and location was walkable.

Catatan Tripadvisor 3.0/5

marcim26 Ulasan TripAdvisor tersertifikasi

We only stayed one night at the hotel and picked the hotel based on an opportunity to burn some Accor points as we needed 4 rooms. Location was okay, about 15 minute walk from the center of town. AC didn't seem to get cold so we slept with windows open, shower was small and awkward. We were spoiled at Hyatts through the trip so breakfast was extremely disappointing. Hotel said it would be included when we checked in but then told us it was a mistake and asked for payment. Luckily eventually they ended up waiving it. Room was large and clean so checked off that box and was definitely the best feature. It is noted that after our stay we decided to cancel our additional two Accor hotels in the next destinations and moved back to Hyatts in Budapest and Istanbul.

Thank you for your feedback. We're glad to hear that you found our rooms clean and the location convenient. We apologize for the issues you encountered, such as the AC and the initial confusion with breakfast. Your comments are invaluable and will help us improve our services. We hope you'll consider giving us another chance in the future. Safe travels! Evan, Night Audit!

Great customer service even during pre-stay!

Catatan Tripadvisor 5.0/5

charwsg Ulasan TripAdvisor tersertifikasi

Haven't stayed at the hotel yet, but I have already had a wonderful experience with the team there, albeit via email. Long story short, my booking ran into some hiccups, and Hannah (the Reservation and Banquet Manager) was super prompt in helping me fix the issue even though we were several timezones apart. By super prompt, I mean that she helped me sort everything out all within an hour. I honestly haven't encountered such efficiency in my many years of travelling and having stayed in countless hotels globally. Usual problems like these, may take hours or even up to days to sort out. Thank you so much Hannah, for making my pre-trip experience so wonderful. I am looking forward to spending Christmas there!

Thank you so much for your glowing review! We're thrilled to hear about your positive pre-stay experience. Hannah will be delighted to know her prompt assistance made such a difference. Our team takes great pride in providing exceptional service, and your kind words are truly motivating. We can't wait to welcome you for Christmas and ensure your stay is just as wonderful. Safe travels and see you soon! Warm regards, Evan Night Audit!

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 627 ulasan 9.1/10 Lokasi
  • 798 ulasan 7.9/10 Kamar
  • 850 ulasan 8.8/10 Pelayanan
  • 17 ulasan 7.6/10 Internet
  • 421 ulasan 8/10 Sarapan
  • 308 ulasan 7.8/10 Kebersihan
  • 108 ulasan 5.2/10 Fasilitas
  • 5 ulasan 5.8/10 Keberlanjutan

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