ibis Aachen Marschiertor (Aix la Chapelle) 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 941 görüş

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Açıklama

Otel ekstraları

  • Green Sign and ALL Safe certified hotel

  • Hotel's own car park

  • 100% non-smoking

  • Free WIFI throughout the hotel

  • Sky Sports bar

Konaklama olanaklarımız

Otelin konumu

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064 AACHEN
Almanya

GPS:50.767747, 6.085763

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

IBIS KITCHEN RESTAURANT

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  941 görüş

TripAdvisor Derecesi  3.9/5  791 görüş

Good location, comfortable room, very quiet

Tripadvisor puanı 5.0/5

RalphGMWilliams TripAdvisor onaylı yorum

I only stayed here for one night. It was a good location, ten minutes easy walk from the railway station. Very nice room, no noise, a good buffet breakfast. On a hot day I appreciated the water available in the reception.

Dear Mr. W, Thank you very much for your positive feedback. We are pleased to hear that you enjoyed the location of the hotel as well as our quiet room and the breakfast. We place great importance on providing our guests with a pleasant experience, and we greatly appreciate your compliments regarding the water at the reception. We hope to welcome you back with us soon. Best regards, Your Team ibis Aachen Marschiertor

Inefficient check-in, otherwise OK

Tripadvisor puanı 3.0/5

NautiusMaximus TripAdvisor onaylı yorum

I didn't get off to a great start at this hotel. They seemed to be having a problem with not one, but both of their card machines at reception, so it took ages to pay for my room. Eventually we managed by the receptionist doing a manual over-ride and getting me to sign for the transaction (nothing wrong with my card, it worked fine everywhere else before and after this hotel on my trip). But apart from that, I have no complaints. The room, as your would expect for a hotel in this price range, is not the greatest luxury, but it is clean, adequate, and everything works. Breakfast was similarly perfectly good for a hotel of this class. I stayed here to break a long train journey, and the location was good for that, only about a 5 minute walk from the station.

Dear NautiusMaximus, Thank you for taking the time to evaluate your stay at our hotel. We are sorry to hear that you encountered technical difficulties during check-in. We understand that a smooth arrival is important for the first impression, and we regret that the issues with our card devices led to delays. Your feedback is extremely valuable to us, and we will address it in our internal meetings to improve our processes. We are pleased to hear that you were satisfied with the cleanliness and amenities of your room, as well as with the breakfast. Our goal is to provide our guests with a pleasant and comfortable experience, and we are glad that we were able to achieve this in your case. Your positive remarks are a wonderful confirmation of our team's efforts. We are also delighted to hear that the location of the hotel was suitable for your travel plans. The proximity to the train station is a significant advantage for many of our guests, especially during longer journeys. We hope that you will visit us again in the future to gain an even better impression of our service. Thank you once again for your valuable feedback. Sincerely, Your Team ibis Aachen Marschiertor

İyi konum ve iyi konaklama

Avis müşterileri puanı 4.5/5

Anonim Çiftler - ALL için doğrulanmış yorumlar

Çok memnun kaldık.

Dear Guest, Thank you very much for your positive feedback. We are very pleased to hear that you were satisfied with your stay at our hotel and appreciated the location as well as the accommodation. Your satisfaction is the greatest motivation for us to continuously improve our service. Best regards, Your Team ibis Aachen Marschiertor

Overpriced and issues

Tripadvisor puanı 2.0/5

CR2015BXL TripAdvisor onaylı yorum

Friendly and clean hotel. Very comfy beds. Pillows a bit hard. One towel was dirty and it took 20mins and 2 calls for someone to come to change it. Despite Gold status they wanted 4,50 Euro for a water bottle! Sweets in the reception area for free. Beautiful Christmas tree. Sights within walking distance. Train station 5mins away. But 169 Euro for one night (Saturday-Sunday) are too much for an Ibis and should include the breakfast. But the breakfast here costs 15 Euro extra per person.

Worst Ibis ever.

Tripadvisor puanı 2.0/5

JANETDENISE Couples - TripAdvisor onaylı yorum

The most unwelcoming unhelpful Ibis ever. Check in we were kept waiting. Then the room had faulty lighting. Just a miserable team. Room poky Cleaning adequate but no more than that. Rooms on 4th floor small. Aachen is a lovely city. Well worth a visit.

Dear Janet Denise, Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, Your ibis Aachen Marschiertor Team

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 593 görüş 9.3/10 Konum
  • 619 görüş 6.7/10 Oda
  • 560 görüş 8.8/10 Hizmet
  • 12 görüş 6.4/10 Wifi
  • 436 görüş 8.9/10 Kahvaltı
  • 359 görüş 5.1/10 Konfor
  • 253 görüş 8.9/10 Hijyen

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