ibis Gent Centrum St Baafs Kathedraal 3성

고객 평점 (ALL 평가) 4.5/5 1,207 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Gent Centrum St Baafs Kathedraal - Image 1
ibis Gent Centrum St Baafs Kathedraal - Image 2
ibis Gent Centrum St Baafs Kathedraal - Image 3
ibis Gent Centrum St Baafs Kathedraal - Image 4
Limburgstraat 2, 9000 GENT, 벨기에

호텔설명

호텔 추가 정보

  • In the heart of the historical centre

  • Many sights within walking distance

  • Online check-in and fast check-out

  • All-you-can-eat breakfast buffet served every morning

  • Enjoy a local beer or snack in the hotel bar

숙박

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호텔 위치

ibis Gent Centrum St Baafs Kathedraal

Limburgstraat 2
9000 GENT
벨기에

GPS:51.052975, 3.726028

전화
팩스 +32 9 233 10 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔

IBIS GENT ST BAAFS

Snack bar open 7AM until midnight offering views of the St Baafs Kathedraal and the Belfort Tower. A large selection of beers and Belgian specialties are served, as well as local products. Free Internet access.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,207 리뷰

TripAdvisor 평가  3.9/5  1,629 리뷰

Perfectly situated....

트립어드바이저 평점 4.0/5

Birgitta-Kenneth TripAdvisor 인증 리뷰

...ten metres from the Xmas Market, that was our main reason to visit Gent, and five minutes walk from Graslei/Korenlei. The hotel is in good shape with quite small rooms (not more than two persons) but with really friendly staff and a really good breakfast

Excellent Location, Poor Customer Service

트립어드바이저 평점 2.0/5

Pebble45 TripAdvisor 인증 리뷰

The hotel is very centrally located and ideal for visiting the Ghent Christmas markets. The room itself was very small, but it was clean. However, there were no tea or coffee-making facilities in the room, which was disappointing. Unfortunately, our experience with the bar staff seriously let the hotel down. My husband bought a round of drinks without issue. When I went to buy the same drinks shortly afterwards, I was told the price was €3.50 more. The staff then realised they had forgotten to charge my husband for a tonic on the first round and insisted that I had to pay for it instead. I refused, as I hadn’t ordered or paid for the first round. At this point, the situation escalated unnecessarily. The two girls behind the bar began shouting at me, repeatedly saying “you drank it so you pay.” I said I didn’t want the drinks I had just ordered, but they continued shouting, saying they had already made them. We left the bar feeling very uncomfortable. Because of this incident, we felt unable to use the bar for the remainder of our stay, which was disappointing. While the location and cleanliness were positives, the behaviour of the staff completely overshadowed our visit.

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to know our central location allowed you to explore Ghent's festive offerings with ease. Our team takes pride in maintaining clean, comfortable accommodations and is pleased this contributed positively to your stay. We sincerely apologize that some interactions at our bar left you feeling uncomfortable. This does not reflect our usual standards of hospitality, and we will address this internally to prevent recurrence. Our team remains available around the clock to assist guests directly with any concerns during their stay. That said, we’re glad our proximity to cultural landmarks like Saint Bavo’s Cathedral enhanced your visit. Join our ALL - ACCOR LIVE LIMITLESS program to enjoy exclusive benefits and special rates during future stays. We hope you will return for an improved experience in the future. Kind regards, Carolina De Bruycker, General Manager

Could have been better...

트립어드바이저 평점 3.0/5

Smaro2005 TripAdvisor 인증 리뷰

This hotel is located strategically in the very centre of Ghent. The staff were quite helpful,breakfast was fabulous, room was clean. But, first,although they claim that they provide parking ,there are only 13 spaces! Second, their double room is too small for two people. Third and most important ,their towels were in an extremely worn- out condition ( photo with the hole!!) ,didn't look or smell fresh. Damages around the doors should have been taken care off ....yesterday. For me, these are not minor details for a hotel that charges almost €150 per night!!!

Dear Smaro, We appreciate that you took the time to share your experience with us. We appreciate your recognition of our team's efforts to maintain high cleanliness standards and provide quality breakfast options. Our staff takes pride in offering attentive service to ensure guests feel welcomed. However, we sincerely regret that several aspects of your experience fell short of expectations. While our standard rooms offer compact comfort perfect for solo travelers, we also provide Premium rooms with additional space that can be reserved in advance. Regarding parking, we always highlight nearby public alternatives in our pre-arrival communications to help guests plan accordingly. Finally, we're pleased our central location opposite Saint Bavo Cathedral proved convenient for exploring Ghent's historic streets. Should your travels bring you back, consider joining our ALL program to enjoy exclusive benefits including room upgrades and late check-out privileges. We hope to see you again in the future. Best wishes, Carolina De Bruycker, General Manager

THEY DON'T CARE ABOUT YOU.

트립어드바이저 평점 1.0/5

Ademola A TripAdvisor 인증 리뷰

i booked this hotel. tried to cancel. it kept failing. i was charged about 135 euros without making the trip at all. visa was denied. i supplied all these evidence. and it didn't matter to them. just ridiculous to me. they're just about the money. my second hotel cancelled by booking without charges once they saw my visa refusal letter.

Dear Ietie, Thank you for taking the time to share your experience. We sincerely apologize that your experience fell short of your expectations. Our team strives to handle all booking matters with utmost care and consideration. While we must adhere to our established policies, we understand your frustration regarding the visa situation. Our reservations team would be pleased to clarify our cancellation procedures and explore available options for future bookings. As a suggestion, becoming a member of ALL - Accor Live Limitless would grant you access to exclusive benefits and more flexible booking conditions for your future travels. We hope to have the opportunity to welcome you back in the future. Best regards, Carolina De Bruycker, General Manager

Perfect location, slightly limited but excellent value

트립어드바이저 평점 5.0/5

europtraveller TripAdvisor 인증 리뷰

Perfectly situated in central Ghent next door to St. Baaf’s cathedral, this 3* hotel is unpretentious but an excellent base for seeing around this lovely city. Rooms are small and lack many extras - no safe, fridge, armchair, drawers, or tea-making facility,and very limited clothes hanging space. But what there is is clean, modern, and in very good condition. Good, easy to operate shower, though no bath of course. Unlike many hotels the air conditioning works and is easy to adjust. WiFi is ample and strong. Staff were always helpful. Breakfast was surprisingly extensive for this kind of hotel in this part of Europe. Good value and outstanding location.

Dear Velle, We appreciate you taking the time to share your experience with us. We are delighted by your feedback about your stay at ibis Gent Centrum St-Baafs Kathedraal. The comfort of your stay was enhanced by our well-maintained facilities, featuring reliable climate control settings and robust internet connectivity. Our team members delivered attentive service, while the morning meal surpassed expectations with its varied selections. That said, we regret that the standard room storage options did not fully meet your requirements. Our Premium rooms offer additional amenities, including tea and coffee facilities, for guests seeking enhanced comfort. Finally, we are pleased that you found value in our prime position next to the magnificent cathedral. The central placement serves as an ideal starting point to discover the charm of our historic city. We look forward to welcoming you back for another stay. Best regards, Carolina De Bruycker, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,691 리뷰 9/10 위치
  • 1,540 리뷰 5.3/10 객실
  • 1,142 리뷰 9/10 서비스
  • 19 리뷰 9/10 인터넷 가격
  • 954 리뷰 3/10 안락함
  • 854 리뷰 8.9/10 조식
  • 435 리뷰 7.8/10 청결도
  • 257 리뷰 4.5/10 가격 대비 가치

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