ibis Quiberon Spa and Wellness 3 ดาว

The public areas of the hotel are very pleasant and the staff are friendly and try to help. The bar is nice and the restaurant is also good- breakfast is a self service buffet with a good range of food. The family room was pretty tight - downstairs is mainly bed with a rather tired bathroom while upstairs is 2 single beds. There are wardrobes and televisions but we were only staying one night so didn’t use them. However we would have had to sit on the double bed to watch tv and it would have been a squeeze. Beds are very comfortable and the air conditioning adequate. It all just felt a little in need of a refresh: the door frames are bashed about, the bathroom door didn’t shut properly, the velux window frame needed a lick of paint- that sort of thing.

I had asked for an easy access room which was ignored and was given a room the opposite side of the hotel and up s flight of stairs. Room was ok, a bit noisy. I found the hotel hard to find also. Sign posts seem to just run out. Had to use google maps at the end. Pool was nice and food was ok. Reasonably priced.

Well located hotel in quiet area but close to the sea, around 100 metres walk, good facilities, ie swimming pool and spa etc. Polite, friendly staff. Duplex room ideal for family as teenage daughter had her own 'room' but without feeling isolated in a separate room. Although could be a little noisy from adjoining rooms if other guests not very considerate, better soundproofing would help, Rooms now benefitted from air conditioned which it didn't have when stayed previously.

Exceptionnal swimming pool which is unusual in France. generally good service everywhere, recepption very helpful, restaurant ok but sometimes cutlery not always very clean and we are not given any restaurant bill to check what we have eaten whilst the hotel bill prices at the end are quite difficult to understand as far as food and drinks are concerned.

We originally booked a family room for three nights and let the hotel know that we had a wheelchair user in our group. The manager made contact to let us know that the family room wasn't suitable, as it was on the first floor and there was no lift. He suggested we book a wheelchair accessible room and an adjoining room, which would cost €40 more. Maybe the details were lost in translation, but the rooms cost over €50 more, per night, and they weren't adjoining, they were next door to each other. The wheelchair accessible room was very small, the bed was right next to the door. My daughter's wheelchair actually blocked the door when she was in bed. I stayed in the room with her. The sliding door to the bathroom was impossible for my daughter to close. Our room was next to the entrance to the swimming pool, on the third night the noise from the filter system woke me up. I complained about the noise, but was told nothing could be done about it. The receptionist asked if I wanted to change rooms, but I didn't want to disturb my daughter. A sleepless night followed. We ate dinner in the hotel restaurant on the second night of our stay. Roast chicken was the main course. It was very disappointing, chicken breast on the bone, a tomato cut in half and watery boiled potatoes. I asked for a small portion for my daughter, she received an adult portion. It was one of the most uninspired restaurant meals I have ever eaten. With dessert and wine, our meal for three came to €96. When we checked out I reiterated my complaint about the noise. The receptionist apologised that there were no other wheelchair rooms available, even though I had been offered one the night before. She said the rooms and breakfasts had been paid in full, and I owed for the dinner. At this stage I presumed that the extra €40 was being deducted. I paid for the meal, got my receipt and we left. When I checked my bank balance later an extra payment of over €150 was taken. No mention of this was made at checkout, why say my bill was paid in full when it wasn't? We felt robbed, to put it mildly. This hotel is in a great location, the rooms are clean but very small and outdated, they are not worth the nightly rates. The wheelchair accessible room is not fit for purpose, in my opinion. The food at breakfast was good, but dinner was overpriced, mundane and indifferent. A very disappointing stay.