Pullman Miami Airport bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 1.807 ulasan

Jaminan Harga
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Pullman Miami Airport - Image 1
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Pullman Miami Airport - Image 4
5800 Waterford District Drive, 33126 Miami, Amerika Serikat

Deskripsi

Keistimewaan hotel

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Akomodasi kami

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Lokasi hotel

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
Amerika Serikat

GPS:25.7819722, -80.291622

Telepon
Fax +1 305-262-9049

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

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Cari tahu selengkapnya

Peringkat ALL  3.9/5  1.807 ulasan

Peringkat TripAdvisor  3.9/5  5.059 ulasan

A mixed bag

Catatan Tripadvisor 3.0/5

PaulandRachel1 Ulasan TripAdvisor tersertifikasi

Located about 10 mins from airport. They have a free shuttle that runs every 30 mins. I ended up here due to a delayed flight. Got to the hotel around 10pm. Very limited food and drink options available, nothing in hotel and needed up at Chipotle 5 min walk) 10 mins before closing. Hotel lobby is modern and fresh, room is very old fashioned and a bit run down. I’m certain there are better hotels to choose from.

Thank you for taking the time to leave a review. We're glad you decided to stay with us even for a short time. While we regret you didn't have the stay you expected, we're delighted there were some positives. Your feedback is appreciated, and we hope to welcome you back soon!

Disappointed.

Catatan Tripadvisor 2.0/5

Venan86 Ulasan TripAdvisor tersertifikasi

I was really looking forward to my stay at this hotel, as I had heard great things about the Pullman brand. Unfortunately, my experience was far from satisfactory. The check-in process was smooth, and the hotel’s general areas are very attractive, especially with the beautiful lake view. However, the issues began once we got to our room. When it came time to shower, we discovered that the bathroom was clogged. The bathtub took about 45 minutes to drain, which was extremely inconvenient since there were four of us sharing the room. After the first person showered, my mum attempted to take a bath once the water finally drained, but the tap came off. Because the water was draining so slowly, we panicked that the tub would overflow. I went to the front desk to report the issue, as we were unable to call from the room, only to be told that their system was down and the engineering team had already left for the day. This was very disappointing, as I would expect a hotel to have staff available 24/7 to handle emergencies like this. We were thankfully able to fix the tap ourselves, and a front desk staff member (whose name I did not get) told us someone would come the next morning to check it. However, we checked out at 1:00 p.m., and no one ever came. Another major issue was that the air conditioning in the room was not working, making the room uncomfortably hot. We reported this to the front desk again, but the staff member on duty suggested we “check out” if we wanted to. This was already after midnight, and three out of the four of us were already showered and in bed, so this suggestion was not helpful or realistic. Additionally, the beds were very uncomfortable. For a four-star hotel, I was expecting much better. Overall, I was very disappointed with my stay. I am giving a two-star review only because the lobby area was very nice; otherwise, this experience would have deserved just one star.

Thank you for taking the time to share such a detailed account of your stay. We’re truly sorry for the frustration and discomfort you experienced, especially given the expectations you had. While we’re glad our efficient check-in process and beautiful lake views made a positive first impression, it’s clear that the condition of our accommodations and the response you received afterward fell well short of what you should have experienced. Issues like this are unacceptable, and we understand how stressful and disappointing this must have been. Your feedback has been noted and will be shared with our leadership team so that these matters can be reviewed and addressed. We sincerely regret that your stay did not reflect the quality and reliability you expected; however, we hope you will return, allowing us another chance to surpass all your expectations.

Frustrating Experience with Hotel Customer Service

Catatan Tripadvisor 2.0/5

Fabiana C Ulasan TripAdvisor tersertifikasi

I have been other times in this hotel, but this time I really have had bad experiences. I purchased additional materials to use during my stay, I have proof of delivery from UPS, but staff from hotel said they did not receive it. I repeatedly requested formal confirmation of non-delivery—a document required to start the cancellation process—but the hotel failed to provide any official response or acknowledgment. I also encountered difficulties requesting a reimbursement for expenses, as the hotel simply did not send the invoice I needed. They have requested to send by email, but I have never received. Without this documentation, it became impossible to seek in the company I work for. The most frustrating aspect of my experience was being completely ignored by hotel employees. Despite numerous attempts, I could not reach any staff member or receive any kind of message or explanation about the reported issues. This total absence of communication made resolving matters impossible and left me feeling neglected.

Thank you for taking the time to share your feedback. We sincerely apologize for the issue you faced during your stay with us. This was not acceptable, and we understand your frustration. Please know that we will investigate your comments with our team to see what may have happened. Regarding the requested documentation, we will review this with our team and work on getting this issue resolved promptly. We truly appreciate you bringing this to our attention, and we hope to regain your confidence in us.

Perfect after a 6-day cruise

Catatan Tripadvisor 5.0/5

kokopopztasi Ulasan TripAdvisor tersertifikasi

One thing I like to mention, not sure if it was just our Room 807 the water pressure in the shower was not good, besides this everything else was superb Service, check in, staff, thank you Pullman Airport Hotel 5/5

Thank you for taking the time to share your experience! We’re glad to hear you enjoyed the service, check-in, and our team. We appreciate you letting us know about the water pressure and hope it didn’t take away from an otherwise superb stay at Pullman Miami Airport Hotel.

The Pullman. A great guest experience.

Catatan Tripadvisor 5.0/5

539allena Ulasan TripAdvisor tersertifikasi

The Pullman is always our go to in Miami. Elegant and comfortable, with spacious suites and a beautiful pool area that has a gorgeous sunset view, after our first visit became our favorite. The food from the bar restaurant is very good,and the breakfast buffet in the main dining room is unequal. Affordably priced,would recommend this hotel to anyone wanting to stay for an overnight or a longer stay. They also provide airport transportation and there is a shuttle service that can be booked for a transport to the cruiseport.

Dear Allen, Thank you for taking the time to review your recent stay. Hearing that Pullman Miami Airport Hotel has become your preferred destination in Miami means a lot to us! From the warm glow of the sunset by our pool to the inviting flavors from our restaurant and breakfast buffet, we’re happy those moments stood out during your visits. Your loyalty and kind recommendation are greatly appreciated, and we look forward to creating more memorable stays every time you return.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.291 ulasan 8.3/10 Lokasi
  • 2.167 ulasan 4.8/10 Kamar
  • 1.875 ulasan 7.2/10 Pelayanan
  • 44 ulasan 5.3/10 Internet
  • 956 ulasan 4.3/10 Kenyamanan
  • 921 ulasan 4.1/10 Kebersihan
  • 696 ulasan 4.2/10 Suasana
  • 604 ulasan 5.6/10 Fasilitas

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