Novotel Zurich Airport Messe 4 gwiazdki

Ocena klientów (Ocena ALL) 3.6/5 Liczba opinii: 833

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Opis

O hotelu

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Nasze pokoje

Lokalizacja hotelu

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

Pozycja GPS:47.425942, 8.559362

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.6/5  Liczba opinii: 833

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 497

Bardzo zły serwis

Ocena klientów 1.5/5

Kamil Pobyt służbowy - Opinie potwierdzone ALL

Brak wi-fi, słabe śniadanie, brak powitalnego napoju dla silver memebers

Drogi Kamil, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Z przykrością przyjęliśmy fakt, że nie spełniliśmy Pana oczekiwań podczas ostatniej wizyty. Naszym priorytetem jest zapewnienie doskonałych wrażeń wszystkim gościom i zdajemy sobie sprawę, jak ważne są takie aspekty jak dostęp do szybkiego internetu oraz jakość śniadań. Pragniemy przeprosić za wszelkie niedogodności związane z brakiem dostępu do Wi-Fi. Ponadto, rozumiemy, że różnorodność i jakość serwowanych posiłków mają kluczowe znaczenie dla dobrego początku dnia i przykro nam, że w tym przypadku śniadanie nie spełniło Pana oczekiwań. Jesteśmy również świadomi znaczenia drobnych gestów, takich jak powitalny napój dla naszych stałych klientów. Jest nam niezmiernie przykro, że nie został Pan odpowiednio powitany zgodnie z naszymi standardami, co z pewnością wpłynęło na ogólną ocenę pobytu. Zapewniamy, że jest to dla nas cenna lekcja i zrobimy wszystko, aby w przyszłości unikać podobnych sytuacji. Mamy nadzieję, że pomimo naszych drobnych niedoskonałości wkrótce będziemy mogli gościć Cię ponownie. Pozdrawiamy. Monica Moya Amengual, Front office Manager

Convenient for a night stay....

Ocena na stronie TripAdvisor 4.0/5

Voyager60265563918 Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed for two nights. Located just opposite tram station from airport to city centre.Rooms were spacious and clean. All the amenities were provided for.It is a little dated property and renovation is going on. Buffet spread was adequate.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you appreciated the spaciousness and cleanliness of our rooms, as well as the convenient amenities provided. It is great that you enjoyed our location, just opposite the tram station, offering easy access to both the airport and city center. As we strive to make each stay comfortable and convenient, your feedback is especially valuable to us. We are hoping to welcome you back in the future. All the best. Monica Moya Amengual, Front office Manager

Incredible customer service

Ocena na stronie TripAdvisor 5.0/5

Mariterr Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The hotel is average and practical location for business / close to airport, but what was remarkable was the kindness of the staff! Particular call or for Matei at reception whom welcome and help on a late flight night was so great! Staying here regularly for business for how welcome they make you feel after a long day of work or journey!

Dear Madam, Thank you for taking the time to leave your review. We are truly honored by your recognition of our commitment to outstanding service. We are delighted that the warm reception from our team, particularly Matei, made such a positive impression on you. It is our highest priority to provide a welcoming and supportive atmosphere, especially after a long day's work or journey. It would be a pleasure to welcome you back. Best wishes, Florian Kretzschmar, General Manager

During my 14 day visit in Switzerland this is the most down graded property I have found

Ocena na stronie TripAdvisor 1.0/5

Wander49755221355 Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel is below average the front desk staff was so unprofessional and uncooperative they were least bothered to ask for anything till we checked in this process took around 45 min after getting in the room its was not up to the mark here I am sharing the pics I won’t recommend this property to anyone

Dear Sir, Thank you for taking the time to share your feedback. We are sorry that you felt the level of service delivered was not that expected and rest assured that this critical feedback will be addressed with our team. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

The worst hotel to stay.

Ocena na stronie TripAdvisor 1.0/5

Tourist45025006312 Opinia zatwierdzona w TripAdvisor

We were three members in a room as in Europe rooms are available for that . As soon as we reached hotel there were no amenities for three people by housekeeping and the third bed was broken. Even after asking at reception no help was forthcoming and the same thing was repeated the next day also. The reception staff during night shift was quite disrespectful and rude and were not ready to help Indians out at all as the same thing happened with other Indian guests. The overall stay was a nightmare as it was the only place in our Europe tour where this non professional attitude was shown.

Dear Guest, Thank you for taking the time to provide us with your review. We are truly sorry to hear about the issues you faced regarding the amenities and the third bed in your room. Our guests' comfort is of the utmost importance, and it is clear that we fell short in providing you with the seamless and enjoyable experience we strive to offer. We are also concerned to learn about your dissatisfaction with the service provided by our night shift reception team. It is disheartening to hear that you felt disrespected, as we aim to treat all our guests with the highest level of courtesy and professionalism, regardless of their background or origin. We deeply value the diversity of our guests and are taking your comments seriously as we work to ensure that our hospitality is felt by all who stay with us. Moreover, we understand that the overall impression of your stay was not what you expected, and for this, we offer our sincere apologies. We are committed to making sure all guests leave our hotel with positive memories, and it is clear that we have significant improvements to make. We look forward to welcoming you very soon. Best regards, Monica Moya Amengual, Front office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 611 Liczba opinii 8.9/10 Lokalizacja
  • 859 Liczba opinii 4.5/10 Pokój
  • 710 Liczba opinii 7.4/10 Obsługa
  • 21 Liczba opinii 8.2/10 Internet
  • 446 Liczba opinii 3/10 Czystość
  • 339 Liczba opinii 4.4/10 Komfort
  • 276 Liczba opinii 3.3/10 Klimat
  • 252 Liczba opinii 5.6/10 Śniadanie

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