Novotel Zurich Airport Messe 4 gwiazdki

This hotel needs renovation badly in order to match the price you pay. If you just look at the floors inside the room and in the entire hotel, you'll see how long it has been since the last renovation. I just looks and feels filthy. Stains on the carpets everywhere, stains in the toilets and sinks. The TV is probabely 20 years old and we found nail polish or lipstick on the walls from prior guests. If you pay around 170 CHF (or more) for a night plus 20 CHF for (outside) parking, you simply expect a lot more in a city like Zurich. Our "view" was a courtyard straight into an office building. I would NOT stay in this hotel again. No recommandation! Please renovate immediately! ... and the breakfast ... well, the basics are provided.

Wszystko mi się podobało, poza tym że 2 razy podczas całego pobytu zablokowano mi dostęp do pokoju- mimo że od razu było wiadomo na ile nocy zostaje. Ostatniego dnia zostawiono mi tylko 1 torebkę herbaty (tylko owocowa) nikt nie uzupełnił wyboru.

No room service, din even provide with the plates to room. Arrogant reception guys in the midnight when i got back to the room and asked for the plates to have my food in the room. And the said clearly we hav no room service at all. Terrible experience

The location of the hotel was perfect. Transport was easily accessible. Close to a nice Chinese restaurant with great food. Rooms were clean and neat, no mosquitoes. Breakfast was not too great, limited choice of food. The staff very helpful and friendly.

My partners flight had been cancelled to which the airline had arranged accommodation for him for an overnight stay to help cover any loss. Upon arriving at the hotel he was advised they had no rooms available & declared a “payment be made” for a room to be given. He had produced to them his invoice & confirmation of booking produced by the airline but was still denied any access. He was greeted by a gentleman working the night 17th Sep. He had to sleep on the hotel floor because the hotel refused to provide any rooms. He had asked for a glass of water due to the amount of travelling he had done & being so lethargic but was told instead to divert to & drink “toilet water” because their policy states they cannot offer any drinks as a hotel and that toilet water is drinkable. I am absolutely disgusted and appalled by the way he has been treated. We have never had such an experience with a hotel ever and I would never recommend such a place to anyone.