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Hotel Novotel Zurich Airport Messe 4 gwiazdki

Ocena klientów 4.1/5 Liczba opinii: 5 988

hotel certyfikowany ALLSAFE

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Novotel Zurich Airport Messe
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+ 25 Usługi

O hotelu

  • An AllSafe certified hotel

  • Spacious Executive Rooms with WIFI, Nespresso machine and free mini-bar.

  • Option to extend your stay until 5pm on Sundays and public holidays

  • Two children can stay in their parents' room free of charge

  • Room service with hot and cold dishes available around the clock

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolonePłatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • ZURICH
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowaniePłatne usługi
  • Punkt ładowania samochodów elektrycznych
  • Pralnia
  • Sklep z upominkami / kioskPłatne usługi
Gastronomia
  • ŚniadaniePłatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Centrum fitness
  • Sauna
  • Ścieżka do biegania (w pobliżu)
Usługi biznesowe
  • Sale konferencyjne: 11
  • Kącik internetowy z komputerem Mac
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydrukuPłatne usługi

Lokalizacja hotelu

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 glattpark
szwajcaria

Tel: +41448299000

Faks: (+41)44/8299999

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • BUS 781 AIRPORT-MESSE-OERLIKON :  MODE-CENTER TMC

  • TRAM :  10 Lindberghplatz

  • ZURICH :  10 Lindbergh-Platz

  • Samolotem

    BASEL W 45km / 27,96 mil

  • Samolotem

    GENEVA W 250km / 155,36 mil

  • Samolotem

    MULHOUSE W 45km / 27,96 mil

  • Samolotem

    ZURICH W 4km / 2,49 mil - Bezpłatny transport

  • Samochodem

    OPFIKON-GLATTBRUGG W 1,5km / 0,93 mil

  • Samochodem

    SEEBACH-GLATTBRUGG W 2km / 1,24 mil

  • Samochodem

    ZURICH-OERLIKON-MESSE W 2km / 1,24 mil

  • Pociągiem

    GLATTBRUGG W 0,5km / 0,31 mil

  • Pociągiem

    OPFIKON W 0,5km / 0,31 mil

Pozycja GPS:47.425942, 8.559362

Nasze pokoje

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Non Smoking Room with 1 double bed +armchair or fold-out sofa bed

Dostępne pomieszczenie
  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 22 / 237 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Non Smoking Room with 2 single beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 22 / 237 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed.

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 22 / 237 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Smoke-free executive room with 1 double bed+ armchair

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 22 / 237 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Pokoje

Nasze restauracje i bary

GOURMETBAR

Rodzaj serwowanej kuchni: Międzynarodowa

Enjoy a break and let our friendly GourmetBar team spoil you. You can look forward to a balanced selection of regional and international dishes, which are regularly adapted to the current season.

Lunch

12:00 - 14:00

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Kolacja

18:00 - 23:30

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GOURMETBAR BY NOVOTEL

Lunch

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Kolacja

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Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 11

  • Maks. rozmiar: 320 m²

  • Maks. pojemność: 320 osoby

  • Maks. liczba uczestników bankietu: 184 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Zurich Airport Messe

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.1/5

Liczba opinii: 5 988

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 396

This time poor experience

Ocena na stronie TripAdvisor 2.0/5

larsbO6378AW Business - 22/07/2020 Opinia zatwierdzona w TripAdvisor

Regular guest in your hotel. Understand that corona requires different handling. But check-in was difficult, person barely spoke English / German. No (instant) coffee available. Shower cold in the morning on first day, has been fixed second days. Room was not made up again next day, no shower gel. Parking machine did not accept Amex so I had to go up again. Service desk agent at first day did not allow to book on room, he asked me to pay on the machine. Worked only next day. So overall this was really poor experience, not comparable to previous times.

Dear Guest, thank you very much for you loyalty and taking your time to share your experience with our hotel and the impressions about your last stay. Please be assured that I'll review your comments in all details with the team and that your input will serve us to continue to improve our performance for all our guest. Best regards, Markus Koller

Coming back from COVID

Ocena na stronie TripAdvisor 4.0/5

ggenovesi Business - 28/06/2020 Opinia zatwierdzona w TripAdvisor

As usual nice people at the reception, at the restaurant, and with the breakfast service In the room. Only thing I believe is that the room service for breakfast cannot work well on the long term. If there is more than person is not working and is not nice at the end the breakfast like this. If I can suggest, I would go back to buffet but having someone on your side being the only one authorized to touch the food and prepare for guests on their demand. I saw that for example in Italy

Dear Guest, thank you very much for your loyalty even in these exceptional days. I fully agree that our a la carte room service breakfast offer has some limitations, especially when we will start to welcome more and more guests again. Therefore we are already working on some solutions for that which will bring back the full buffet breakfast experience while respecting all hygiene and sanitary precautions. Best regards, Markus Koller

Stanisław

Ocena klientów 4.5/5

Stanisław Pobyt służbowy - 02/02/2020 Opinie potwierdzone ALL

Bardzo przyjemny hotel. Ciepło, czysto. Bardzo wygodne, duże łóżko. Śniadanie standard. Pyszne sery. Jajecznica natomiast przypominała raczej budyń z jajek, co dla mnie osobiście na minus. Restauracja hotelowa ok, ceny jak wszędzie w okolicy. Hamburgery bardzo smaczne, polecam. Przy samym hotelu przystanek tramwajowy, więc komunikacją zajedziemy bezpośrednio na lotnisko, jak i na stare miasto. Ogólnie bardzo polecamy to miejsce.

Szanowna Pani Stanislaw, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Novotel Zurich Airport Messe. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Noelia Justo Blanco Front office supervisor

Ok

Ocena klientów 3.5/5

Anonimowo Pobyt służbowy - 27/01/2020 Opinie potwierdzone ALL

Zgodnie z oczekiwaniami

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viviane Schmid Front Office Agent

Uwielbiam ten hotel !!!

Ocena klientów 5.0/5

Janusz Rodziny - 02/01/2020 Opinie potwierdzone ALL

Hotel świetnie skomunikowany z lotniskiem i z miastem , uprzejma obsługa , pokoje nowoczesne, wygodne łóżka , fajne śniadanie

Dear Mr. P., Thank you for the great review of our hotel! We really appreciate your feedback and receiving such a nice and positive compliment is a great reward for the whole team. We have reached one of our highest goals, when you had a home-feeling and I am glad to hear that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At Your service Muhammad Kashif Gulzar

Christmas shopping in Zurich

Ocena na stronie TripAdvisor 4.0/5

ernstkaufmann Friends getaway - 15/12/2019 Opinia zatwierdzona w TripAdvisor

If you dont need to stay in down town of Zurich - this hotel is a good alternative choice. The tram line 10 brings you directly in to the heart of Zurich and line 12 to the Glatt Shopping Center - everything under one roof.... To me there is only one small point to mention....it looks like it is a crew hotel and the breakfast room is full of them - the arriving ones and the departing ones...most of them in their pyamas and flip flops straight from the bed - which looks a bit od to the other guests...but the hotel crew seems to know them all and accept them ...

Dear Guest, thank you very much for staying with us and providing your valued feedback. It is kind of true that we always appreciate it when our guest feel like home away from home while staying with us, but I have noted your comment and we will be more attentive in the future that certain standards are respected. Best regards, Markus Koller

Great stay

Ocena na stronie TripAdvisor 5.0/5

Kien-Tiong A Family - 13/12/2019 Opinia zatwierdzona w TripAdvisor

The hotel is located 10mins away from the airport by the airport express bus TXL. There's table football at the play area at lobby which our kids can't get enough fun of. Rooms are clean and in tip top condition and staff are polite. Good memories before we leave Berlin.

Dear Guest, thank you so much for staying with us at Novotel Zurich Airport Messe and taking your time to review your experiences you've had while staying at our hotel. I'm very happy that you have fully enjoyed your stay and look forward to welcome you back again very soon. Best regards, Markus Koller

Excellent 3 night stay

Ocena na stronie TripAdvisor 4.0/5

teresaej26 Couples - 08/12/2019 Opinia zatwierdzona w TripAdvisor

Warm welcome from friendly, helpful professional staff. Lovely varied buffet breakfast Clean bedroom and bathroom. The sauna was a nice feature, there was also a gym. Hotel suited us as on tram route from the airport, stop just outside hotel, and then took us to the railway station in the city. The Zurich card made it easy to explore.

Dear Guest, thank you so much for choosing our hotel and taking your time to review all the experiences you've had while staying at Novotel Zurich Airport Messe. I hope to have the opportunity to welcome you back again very soon. Best regards, Markus Koller

udany pobyt

Ocena klientów 5.0/5

Marcin Rodziny - 25/11/2019 Opinie potwierdzone ALL

Wszystko było OK!

Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Novotel Zurich Airport Messe. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Noelia Justo Blanco Front office supervisor

Novotel Zurich Airport Messe

Ocena na stronie TripAdvisor 4.0/5

SergioSequeira Couples - 20/10/2019 Opinia zatwierdzona w TripAdvisor

Located about 2km from the Zurich Airport, this hotel is a good option for those who want to visit Zurich as public transportation into the city and towards the airport is right in front of the premises. Breakast is very good and the wi-fi, always important, works well. There is free transportation from the airport to the hotel and a CHF 4 per person charge from the hotel to the airport. Nothing special about the room which is confortable but a bit small. Overall, as already mentioned, it's a good option for staying near Zurich and the airport.

Dear Guest, thank you very much for choosing Novotel Zurich Airport Messe and sharing your experiences with our hotel here on tripadvisor. I hope to have the opportunity to welcome you back to our hotel very soon again. Best regards, Markus Koller

Dysfunctional

Ocena na stronie TripAdvisor 1.0/5

IanMP Couples - 21/09/2019 Opinia zatwierdzona w TripAdvisor

This was the most disappointing Novotel I have ever stayed in anywhere in the world. Dirty carpets, two paper cups and one English teabag per double room. No tv remote in room. Broken kettle then replaced by one that base was a different brand to kettle so therefore didn’t work. Then a kettle simply taken from a nearby room by housekeeping staff, merely moving the problem to the next guest, was told slightly broken and to just hold down the button for the entire time it took to boil. Asked for 91€ and told credit card declined on something that was prepaid months ago even though receipt provided and bank statement shown. Two female front desk staff incredibly helpful but other male staff distinctly unhelpful. Housekeeping staff and all management staff need to be retrained by Novotel Basel as they are the benchmark for Novotel’s everywhere.

Dear Guest, thank you very much for taking your time to report your experience with our hotel. I am very sorry that we have not met the expectations which you have set in us on several fronts. Please rest assured that these points will be addressed with all my team and together we will take every step necessary for improvement. Best regards, Markus Koller

Not up to Novotel Australia Standards

Ocena na stronie TripAdvisor 3.0/5

Michael L Couples - 14/09/2019 Opinia zatwierdzona w TripAdvisor

Understaffed. Room needed bath plug and TV control. Hall carpets, filthy. Room OK. Breakfast Good. Peculiarly set so that taxis must stop at an upper level, reached by stairs or an extremely steep ramp. Seems to cater for airline crew and groups of business oriented people. I bet they paid a lot less than I did.

Dear Guest, thank you very much for choosing our hotel and taking your time to share your experience. I am very sorry that we have not managed to keep up with your expectations in all fields - especially not having provided some basics in the room. I will discuss these points together with my team as I'm convinced that we can and will do this better in the future - also thanks to your feedback. Best regards, Markus Koller

large hotel close to the airport

Ocena na stronie TripAdvisor 4.0/5

daniel_heller Business - 04/09/2019 Opinia zatwierdzona w TripAdvisor

oriented on people travelling but not customers. Hotel modern and comfortable. nice restaurant (dinning room outside). Good service. I have had to pay the shuttle for the return to the airport (10mn travelling).

Dear Guest, thank you very much for staying with us at Novotel Zurich Airport Messe and your very kind feedback. I hope to welcome you back to our hotel again in the future. Best regards, Markus Koller

Nice rooms, average hotel

Ocena na stronie TripAdvisor 3.0/5

kerenrubi Family - 04/09/2019 Opinia zatwierdzona w TripAdvisor

The hotel is a bit old, nice neighborhood, need refreshment And a goooood cleaning. The rooms were ok , the breakfast Was a bit disappointed compared to other Novotel’s breakfast we had before. It is the less good Novotel experience we had.

Dear Guest, thank you very much for sharing your impressions about our hotel. I have noted your comments with great interest as I'm sure that they will guide us into the right directions for future improvements. Best regards, Markus Koller

Gone downhill

Ocena na stronie TripAdvisor 2.0/5

iangrinyer Family - 16/08/2019 Opinia zatwierdzona w TripAdvisor

Check in staff poor. On check in asked to wait 20 minutes in lobby as room not ready and told we would be informed and given key cards when ready. Staff mrmber forgot and was playing on computer in back office and joking with colleague. After 40 minutes went back to desk and explained, and grumpy staff ,mrmber asked if I had completed all tye formaliqties to which I responed that I did not know but had signed a form and givren my trlephone number. How do I know what there procefures are? I would have expected him to check withvtye person who originally checked us in. He thrn virtually tyrew tye key card to mw without telling me the room number or any of the information (e.g.wi-fi code info etc.) . He reluctantly gave me a second key card when I asked. On check out, got a surly female staff member who could not be bothered asking if we had a good stay or that everything had been ok. Seems to me this hoyrl has gone downhill alot since we last stayed. Rooms / corridoors are in poor condition, and our sink leaked on tye floor in tye room when we used it. Think tyey are now only interested in tye coach parties.

Dear Guest, thank you very much for sharing this experience with me. I'm taking your comments extremely serious as this behaviour certainly does not represent the kind of attitude I'm expecting for my team. Please rest assured that I will review this and make sure that every step needed will be taken in order to become better as soon as possible. Best regards, Markus Koller

Not clean anymore

Ocena na stronie TripAdvisor 2.0/5

MJKfws Family - 16/08/2019 Opinia zatwierdzona w TripAdvisor

I have been staying at this hotel annually for over 20 years. It just is not the same hotel. And the main problem is that there are cleanliness issues that I never experienced in the past. I stayed at this Novotel 2 separate stays this summer. The first time our carpet was pretty dirty and there was what looked like dried blood on the carpet. This last time the bathroom had a strong urine odor. I’m retrospect I should have asked for a different room but instead got some antibacterial wipes at the local grocery store and wiped off the fixtures and floor. It didn’t help so the odor must be embedded in something. Also there was a blood spot on the pillow case - I just used the second pillow but the linens should be clean in any hotel especially a 4 star. Also the shower was weird and the tub was missing a stopper. And the hall carpets were very dirty. This hotel needs a redo and a deep cleaning in the meantime. It is conveniently to airport and a good tram system.

Dear Guest, thank you very much for your loyalty and sharing this past experiences you've had while staying with us. I'm very sorry that we have let you down and would very much appreciate if you would address to the reception and ask for me upon your next arrival. Unfortunately the rules of tripadvisor do not allow me to share my contact details in the comments, but my team will be happy to connect you with me so I can discuss this situation personally with you. Best regards, Markus Koller

Może być

Ocena klientów 3.5/5

Marcin Rodziny - 30/07/2019 Opinie potwierdzone ALL

Hotel mocno zużyty i w związku z tym dość zniszczony przez duża ilość turystów, łazienka niezbyt czysta (zagrzybiałe fugi i nie dokładnie wyczyszczona). Wygodne łóżka, recepcja - obługa dobra, śniadanie dobre, ale obsługa restauracji zbyt mała i dlatego nie nadążała z uzupełnianiem braków, np. kubki papierowe zastępowały szklane i brakowało talerzy

Szanowna Panie Szanowny, Dziękujemy za świetną recenzję naszego hotelu! Naprawdę doceniamy twoją opinię i otrzymanie tak miłego i pozytywnego komplementu jest świetną nagrodą dla całego zespołu. Osiągnęliśmy jeden z naszych najwyższych celów, kiedy poczułeś się jak w domu i cieszę się, że to słyszę. Nasz hotel jest stary, ale staramy się zapewnić najlepszą możliwą obsługę.Dlatego naprawdę doceniam twoją opinię. Jeszcze raz dziękujemy za podzielenie się swoimi doświadczeniami i mamy nadzieję, że kolejna wizyta będzie równie przyjemna jak poprzednia. Z poważaniem, Noelia Justo Blanco

Room for improvemnets

Ocena na stronie TripAdvisor 2.0/5

tpenning Business - 04/07/2019 Opinia zatwierdzona w TripAdvisor

The hotel is in some proximity of the airport which leads to a very busy reception. I did online check in hoping to get my room quicker, but had to qeue with other for 10min as even the priority check in was occupied with non priority matters. The parking was the most expensivest ever for a hotel outside the city. I paid 30 CHF or 20% of the room cost. This becomes more and more a common but undesired practice to make the room "cheap looking". Hotels should be forced by law to uncover the extra cost like breakfast & parking. Speaking about breakfast - this was below average for this hotel class. I missed the fruits. ... and by the way... as a Platinum member I got a welcome drink and and a room upgrade. The room was finally the same as any other room in the hotel, the b ar was closed and the minibar had a single beer inside - I know what Hilton Honors does for their platinum Members - Accor is simply not competetive in this way.

Dear Guest, thank you very much for staying with us and providing your highly appreciated feedback. I have well noted all your comments which will be of great help for further improvements of our services provided. Kind regards, Markus Koller

Novotel Zurich Airport

Ocena na stronie TripAdvisor 3.0/5

Inspire63358648861 Couples - 10/06/2019 Opinia zatwierdzona w TripAdvisor

There were several small things that added up to our stay being only average. Bathroom not clean and water leaking were the two main things. I was disappointed as my previous stays in Accor Hotels have been excellent.

Dear Guest, thank you very much for taking your time to share your feedback. This is very important for me as it will help me to better understand our points for improvement, discuss them with the entire team and make sure that every step necessary will be taken in order to be performing better in the future. Kind regards, Markus Koller

Great exit hotel if flying out of Zurich International Airport.

Ocena na stronie TripAdvisor 3.0/5

JuneOnTheGo Couples - 28/05/2019 Opinia zatwierdzona w TripAdvisor

If you are in need of a hotel close to the ZRH Airport with clean rooms and a helpful staff...this is it. Be advised the shuttle from the airport to the hotel is free of charge, but if you are flying out, the service is 4 Euros per person, and must be reserved the night before. Why? Early departures fill the van space up. There is a tram that stops right outside this location to take you into the actual city. Food choices are limited ... great food court at the airport. Raphael at the front desk is extremely knowledgeable and assisted us with our check-in.

Dear Guest, thank you very much for your feedback. I have well noted all your comments and will review together with the team for further improvements of our services. Best regards, Markus Koller

Najnowsze opinie: 20

Partner: TripAdvisor

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