イビス リヨン ジェルラン ミュゼ デ コンフリュアンス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,350 件のレビュー

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イビス リヨン ジェルラン ミュゼ デ コンフリュアンス - Image 2
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68 Avenue Leclerc, Les Berges du Rhone, 69007 リヨン, フランス

説明

ホテルのその他の情報

  • Bureau VéritasによるALLSAFE認証

  • ホテルに直接アクセスできる専用の屋内有料駐車場を完備

  • 公共交通機関（ペラーシュ TGV 駅まで 10 分）および高速道路に隣接しています

  • 公共交通機関（TGVペラーシュ駅まで10分、および高速道路）に隣接しています

  • 軽食は週7日24時間ご利用いただけます。

当ホテルの客室

ホテル所在地

イビス リヨン ジェルラン ミュゼ デ コンフリュアンス

68 Avenue Leclerc, Les Berges du Rhone
69007 リヨン
フランス

GPS:45.733239, 4.822805

電話番号
ファックス +33 4 78 72 28 61

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

3 朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,350 件のレビュー

トリップアドバイザーの評価  4.0/5  719 件のレビュー

Bad service from front desk

トリップアドバイザーの評価 1.0/5

Journey51548549527 トリップアドバイザー認証口コミ

I had a terrible experience at this hotel. Although check-in was relatively smooth, we left almost immediately to explore the city and have dinner. It was only when we returned around 9 p.m. that we discovered the air conditioning was not working. When I reported this issue to Hugo at the front desk, I was met with complete indifference. He told me there was nothing he could do about it, which I found unacceptable. I asked to speak to the manager, but Hugo informed me that the manager was not available. I was shocked by this response, as I have never been treated so poorly by hotel staff before. Despite having paid for an air-conditioned room, we were offered no solution or assistance. Additionally, the air conditioning vent was disgustingly dirty and covered with a moldy substance, which made me concerned about the air quality in the room. The room was unbearably hot, causing us to sweat profusely. This was particularly concerning as we needed a good night's rest before our long drive home to the Netherlands the next day. Frustrated and uncomfortable, we decided to leave immediately and booked into the Marriott Lyon instead, where we received excellent service and were treated like royalty. I would not recommend this hotel to anyone, given the lack of basic amenities and the unprofessional attitude of the staff. Our experience was highly disappointing, and I urge others to consider alternative accommodations.

Dear Mr Sander, Thank you for taking the time to send us your comments regarding your stay in our hotel. We are very sorry to hear that your experience did not live up to your expectations. The city of Lyon has recently been experiencing a very hot period, with night-time temperatures reaching up to 27-28°C and daytime temperatures reaching 39-40°C. We had the air conditioning checked by our technical department the following morning, and it was working properly. However, during very hot spells like this one, the air conditioning system can reach its limits. At this late hour, the technical service and management are not on site. If you need to report any other problems or have any questions, you can contact management at h0778-GM@accor.com. Yours sincerely The Ibis Lyon Gerland Musée des Confluences team

Budget hotel

トリップアドバイザーの評価 3.0/5

melissyj Couples - トリップアドバイザー認証口コミ

Fine for those on a budget. The room was comfortable enough - great night sleep both nights. Do ask for more towels though as they only provide the absolute minimum. Do be aware that the hotel is about a 40 minutes walk out of the centre of Lyon. We walked it both days as we like the exercise but there are trams and buses available. There isn’t much in the way of restaurants or shops nearby so pick anything you need up whilst you are in the city itself.

Dear Melissyj, Thank you for taking the time to share your thoughts about your stay with us. We are delighted that you found your room comfortable and that you enjoyed a good night's sleep during your two nights with us. We note your comment about the towels. One towel is provided per person per room to avoid waste. If you require extra towels, please ask at reception. We understand that the distance of the hotel from the centre of Lyon may be a consideration for future guests. We are pleased that you have been able to enjoy walking or using the public transport options available. Regarding nearby restaurants and shops, we would indeed recommend a few independent restaurants close to the hotel or the confluence shopping centre located 2 tram stops or 15-20 minutes walk away. Thank you again for your feedback, and we hope to have the opportunity to welcome you again on your next visit to Lyon. Yours sincerely Hugo La réception

Basic but okay

トリップアドバイザーの評価 3.0/5

n00nah2014 ファミリー - トリップアドバイザー認証口コミ

Definitely a 3* Ibis - located near the Confluence of the two Rivers which a bit out of the main centre of Lyon. However the tram stop was close by & easy to get into the city. General hotel facilities were ok and staff super helpful However the rooms are tired. We had a superior triple & it was very small & basic. Oldest hairdryer ever! No safe. Shame the pool area was closed for the season - especially as the RWC was on & it was 28 degrees! This area should have been open. Breakfast was ok but not amazing.

Good morning, Madam, Sir n00nah2014, Thank you for taking the time to leave us a comment, your opinion is important to us. We are delighted to hear that you had an excellent stay at our hotel, and that you appreciated the quality of our reception services and our location. We are sorry that your stay did not fully meet your expectations. Please note that our swimming pool service is only open during the summer period from May to the end of August and beginning of September. France is currently experiencing an exceptional heat wave for the season. Normally at this time of year we've already got a little wool out against the autumn chill. We are sorry that the room did not fully meet your expectations. Please be assured that all our rooms meet the specifications imposed by the Ibis brand. We hope to see you again for a future stay, Yours sincerely Hugo Reception

Ok hotel when passing trough Lyon

トリップアドバイザーの評価 3.0/5

Willem W ファミリー - トリップアドバイザー認証口コミ

Ok hotel when passing through Lyon; pricing is attractive but the hotel however needs some renovation and cleaning can be done more thoroughly. USP 1: Swimming pool is shared with neighboring Novotel and there is a fine outside terrace next to it. USP 2: Good breakfast.

Good hotel for budget, nice walk to centre

トリップアドバイザーの評価 4.0/5

DMorgs71 ファミリー - トリップアドバイザー認証口コミ

Comfortable and clean room, not large at all, but adequate fir one night. Shares a lot of amenities with the Mercure next door which is probably dearer! Underground parking was reasonable and relatively straightforward. There’s a garage up the road with snacks and drinks if you are looking to be very careful with finances. They were doing electrical work while we were there and at one point none of the sockets worked. Fortunately, this was sorted quite quickly. Bed was comfortable but some other noisy guests at 2am didn’t help our sleep!

Dear Dmorgs71, Thank you for taking the time to leave us your review, We are delighted to hear that you had an excellent stay at our hotel and that you appreciated the quality of our services. Our restaurant La Tavola has reopened its doors and welcomes you from Sunday to Thursday evenings only. The second restaurant, La Fabrik, is open from Monday to Saturday for lunch and dinner. The hotel is currently undergoing some renovations to the rooms, and we apologise for any inconvenience caused during your stay. We hope to see you again for a future stay, Yours sincerely Hugo reception service

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,083 件のレビュー 9.2/10 サービス
  • 10 件のレビュー 8.2/10 インターネット
  • 644 件のレビュー 4.8/10 快適さ
  • 590 件のレビュー 8.8/10 朝食
  • 358 件のレビュー 6.7/10 清潔さ
  • 237 件のレビュー 4/10 お値打ち度

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リヨンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。